1. Zoom Drain Central Dallas

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Zoom Drain Central Dallas

5.0 (1 review)
Open • Open 24 hours

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1 year ago

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Reliant Plumbing

Reliant Plumbing

(11 reviews)

Reliant replaced our pipes in Feb 2025, and by April 28th at 3am feces, raw sewage was overflowing…read morefrom our shower drain with two small children in the house. Despite paying for their "preferred member" plan and 24/7 emergency service, we were left waiting all night with toxic fumes in our home and never received a single call or text back. Another company arrived in 15 minutes, documented multiple code violations in Reliant's work, and confirmed the installation was done incorrectly from the start. They advised us to go back to Reliant since the work should have been covered under warranty. Over the next few months, Reliant scheduled multiple appointments - and every single time we were left sitting at home for hours with no calls, no updates, and no one ever showing up. My husband and I took off work multiple times, moved nap schedules around for our kids, rearranged our entire day - only to find out about cancellations after we called them ourselves. Most recently, we were told Dallas "isn't a priority market," which explains the constant no-shows and excuses. Reliant's lack of communication, accountability, and professionalism has been staggering. We've spent thousands, lost countless hours, and months later still don't have a fully functioning bathroom. Their "24/7 emergency service" and "preferred member" plan are nothing but empty advertising. Learn from our mistakes: read the recent reviews and take them seriously. DO NOT trust Reliant with your home. And to Reliant - please save the copy-paste Google reply. What you need to do is have your manager pick up the phone and finally call us back.

The whole organization is totally unprofessional The quote process for same day service was very…read morehigh but needed the sink replaced before going out of town. They didn't try to repair the same day as was implied. The service was not to include garbage disposal but was started until told to stop by me. It took most of Saturday and Sunday morning to get it installed!! I contacted customer reps repeatedly to discuss poor service, workmanship. I was told I would receive $200+ refund on $1800+ service. 4 months later, NOTHING!! They never intended to refund, they just kept putting me off hoping I would give up. I would never, ever use them again!!!

Reliable Sewer & Drain Cleaning - Uninsulated

Reliable Sewer & Drain Cleaning

(14 reviews)

We used Reliable for two different jobs at our home recently. They were excellent. To begin with…read morethey came out immediately and gave me a quote on both jobs that was reasonable They were honest. We had a couple of quotes. On the first job we had a leak behind our washer and they said they would need to cut the drywall and replace the box. On the day of the repair, the technician said he was going to see if he could fix it without cutting my drywall. He worked on it for what seemed about an hour before he finally came and said he was sorry but would have to replace the box anyway. The second job was replacing a bathtub faucet that the lines underneath had become corroded. The cold water only trickled. They did an excellent job all around. We had one technician. He was very respectful. Arrived when he said, and did the jobs in a timely manner.

I had a leak in my upstairs tub drain and was told that it would be a $129 to rip open the ceiling…read moredrywall to inspect. They mentioned that it would mostly be a loose threading or dried plumber's putty and wouldn't charge extra for such a small fix. I was then told that the P-trap is damaged at the cost of fixing it would be additional $480 (after adjusting the $129). They mentioned that it would take a 2+ hour labor and the parts were expensive (something called a P-Trap needs to be replaced). I believed them and went ahead. All they did was replace a PVC pipe piece and the drain plug and the job was done in less than 30 mins. They came back a couple of times to flip the drain plug as they messed up on the right color (was supposed to be oil rubbed bronze and they got chrome). I don't like people who manipulate you this way and would advise to stay away.

Mother Modern Plumbing, Sewer & Drain

Mother Modern Plumbing, Sewer & Drain

(37 reviews)

Upper Greenville

I have an older home that seems to require more attention every year…read more Many times it has been a plumbing issue, and sadly I've always had bad luck with plumbers. NOT ANY MORE! Mother Modern Plumbing will be the only plumbing service that I'll ever call again. I had been dealing with a shower and washing machine drain stoppage for a while. All other drains were fine and nothing I tried was working to clear the blocked shower and washer drain. This experience with Mother Modern Plumbing was as perfect as it gets. The first thing I noticed when I called was a quality of true kindness.. Gabby took that call and she was great. Even with my complicated schedule this week (medical appointments) she managed to work me into their schedule. She was absolutely excellent. And each of their team members that I spoke with, also had that same quality of kindness. Just genuine NICE people. Willie came over to clear the drain problem and he's an awesome guy. He figured out immediately the best approach to get the clog out. And he showed me the images with a special camera down in the drain. He's by far the most considerate person I've ever had over here. My two dogs were especially bad and barked terrible at him.. and he remained calm, relaxed and pleasant. He even saved one of them out in the street because I had left the gate open. Not only are they great people at Mother's, but they charged less than any others that I checked. I checked a lot. The 1st plumbing company that I called required a fee just to come and look at the problem, for an estimate of what the actual job will cost.. their estimate fee was about the same as Mother's full fee was for doing the entire job, with no estimate fee charged. I LOVE Mother's Modern Plumbing.

Service Requested: We had water system drainage issues…read more Gabriel provided excellent service with clear explanations of the issues along with options to remedy and mitigate the problems. Quality: The quality was exemplary. He was efficient and provided exceptional quality throughout. The tools he used are state-of-art. Value: This part is a huge factor and is one of the reasons we will always use Mother's. When we bought this place in 2016 we used a different provider, however, once we discovered Mother's there is no reason to work with anyone else for our plumbing needs.

Zoom Drain Central Dallas - plumbing - Updated October 2026

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