Great experience all around. Ozzy came out and gave us an estimate for a replacement water heater and gave us information on whether to go with a tankless or traditional tank. Ozzy was well informed and helpful, polite and knowlegable. He contacted me about installation times promptly. Angel came out and installed our water heater that same day. He was very thorough and the work was done professionally. I liked the way he was thoughtful to make sure the areas was clean and dry prior to installation. While nothing special was needed, there is a lot more to installing a gas water heater than just plugging it down. After completion he explained the features of the hot water heater, and cleaned up. This is the third time I have used ZONA Plumbing and am pleased with their overall staff and professionalism. While I use a different HVAC company, I am tempted to swith to AIRZONA for their expertise and quality of inviduals that are working for them. All around an excellent experience read more