I live in Manhattan, within a quick, easy drive of a half-dozen local body shops, but the…read morerecommendation I received for Brookside was so strong, I decided to take the drive out--one hour each way!--for an estimate. Well, once I met Laura and Paul, I knew the drive had been well worth it. Such warm and friendly people who build an immediate sense of trust that your'e going to get great quality work at a very fair price that's completed when promised. And that's exactly the kind of 5-star experience that I had in getting my badly crunched car roof repaired at Brookside Auto. I really could not recommend this shop any more highly. And should I ever need body work again in the future, I will happily take that two hour round trip drive again to have that work done here. Thank you Paul, Laura and all the guys in the shop for such wonderful work and service.

Brought two cars there for body work. They were amazing to deal with, professional, and honest…read more Cars came back looking like new! Can't say enough good things about their quality of work.

Brought my car in for an oil change and inspection. The guy's had the car ready just as promised. I…read morewill most certainly return. Added bonus: a staff member offered me a ride to my office so that I didn't have to walk. Good guys all around.

Their employee Chino damaged my car while driving it inside the shop and one of the owners of the…read moreshop, Doug did not inform me about the damage caused by his employee. I drove the car home and found the damage when I stepped out. I checked my dash cam footage and it shows Chino hitting an object inside their mess of a shop. They refused to provide their garage liability insurance provider and they will be pursued in court and reported to the DMV. They also don't know how to do a wheel alignment but they gladly take your money for one.

I've been a customer for years my car has been here 3 times, the first two best service possible,…read more My most recent visit started off well, when I was told my car was ready by Stella I arrived and my alignment wasn't done when I asked for the printout Bruno said he would get it done and had someone drop my car off, then I noticed one of my tires is mismatched, was told I would get a phone call when it arrives it's been 2 weeks, my front plate & bracket were also not centered upon delivery so I had them fix it the next day. I personally buff and polish my car every single year (did it in May last) only to get it back with swirl marks all over but I'm not gonna be a pain about that cause I do it once a year . This is not the same service they had years ago As of today I was cleaning the inside of my car and my tint exempt sticker is missing so safe to say my car might never be coming back in the future

I came across Keri Coach Works by chance after my 2022 Acura MDX was hit. Fortunately, the other…read moredriver claimed full responsibility. I initially received an estimate from my mechanic's referral, but the other driver thought it was a bit high and requested a second opinion at Keri Coach Works. Having driven the mean streets of NY for over 25 years, this was surprisingly my very first accident, so I didn't quite know what to expect. From the moment I walked in, the experience was seamless. Stella at the front desk was incredibly welcoming and let me know that Adriene would be doing the walkthrough. Adriene was an absolute godsend. He walked me through the entire process and patiently answered every single question running through my mind regarding costs, parts, insurance claims, timelines, and logistics. His professionalism completely put me at ease, and I felt confident leaving my vehicle there for the repairs. The communication didn't stop there. The same day I dropped off the car, Adriene followed up to explain exactly what parts were damaged after a closer examination, providing a clear, updated timeline. I was kept in the loop throughout the entire process, and my car was actually completed earlier than expected! As a major bonus, the shop is both I-CAR certified and an Acura Certified Collision Repair Facility, which gave me extra peace of mind. While I hope I never get into another accident, Keri Coach Works will absolutely be my go-to shop if I do. I cannot recommend them highly enough!

Was surprised to see there were no reviews for this place. Regal (Fender Benders)is awesome been…read moregoing there for years, the team there has helped me with everything from small bumper repairs to an almost totalled car. Always a fair price, quality work and a fast turn around. Can't recommend them highly enough.

Fantastic service, kind staff and my car looked perfect when I picked it up after someone hit me…read more Seamless process. Thanks everyone!

Incredible service and flawless repair work! I brought my brand new car to Tip-Top Auto Body after…read morean accident. The insurance process on the other party's side was filled with delays and frustration, but the staff at Tip-Top, particularly Chris and Aidan, went above and beyond to make this grueling process much easier. They provided consistent updates and were always happy to answer my calls. They completely restored my vehicle back to factory standards. I cannot thank them enough for their incredible work and stellar customer support. Highly recommended!

Scrapes and scratches removed. Service was fast, well done and reasonably priced. Phil and his…read morestaff did a great job.

Around Feb of 2020, my vehicle was involved in an accident on Old Country Road in Westbury. The…read morepolice responded to the scene, prepared a report, and arranged for a tow truck. The tow truck was from Bodyworks Unlimited. A short time later, I went to Bodyworks Unlimited to see my vehicle and assess the damage, as I had not seen it since the accident. I did not have comprehensive insurance, and after reviewing the repair estimate, I decided I was not willing or able to pay for the repairs out of pocket at that time. While I was in the office, the gentleman working there gave me permission to remove my vehicle from the shop and handed me the keys. After receiving the keys, I contacted AAA to arrange a tow to bring my vehicle back to my storage location. Approximately two days later, I received a phone call from Bodyworks Unlimited stating that I owed them money for the tow. This was confusing to me, as there was no mention of any towing fee or payment owed when I was in the office. A few days later, the tow truck driver went to the location where my vehicle was being stored at the time, which was a property I had rented solely for storage purposes and did not reside at. He spoke with someone present in an attempt to collect $285 for the tow; however, I was not there at the time. Several days after that, while I was at work, two men entered the property and went into the backyard area where I was in the process of disassembling my vehicle and had various damaged parts laid out. They then contacted me by phone, stated that there was still an outstanding balance, and claimed they had taken something from my vehicle that would render it inoperable. At the time, I did not understand what they meant. However, after reviewing the security camera footage and checking the parts at the yard, I realized they had taken two of my stock turbochargers, apparently as collateral. They were unaware that both turbos were already blown and unusable, so they had no value to me. Based on this experience, I strongly suggest staying away from this business. If they were willing to do something like this, it raises serious concerns about what else they might be willing to do.

Excellent spot. Great work and service, they took care of everything. It was seamless and the car…read moreback like it was brand new.

I brought three cars here and had nothing but problems with all of them. For one vehicle, they…read morereplaced a door but never installed the door check, so the door wouldn't stay open. At first they tried to tell us we'd have to buy the part ourselves and take it to the dealership, even though we already paid them thousands for the job. After going back multiple times, they finally admitted they knew the part was missing the whole time and said it was on back order until November. If they knew, why give the car back incomplete and deny it until we pushed them? Another shop was able to get the part in just one day, so clearly it wasn't impossible. The second car was supposed to have front-end damage repaired, but they gave it back with a dent still there and acted like they didn't notice. Then they told us we'd have to wait months for someone else to fix it. On top of that, we also had brake work done on an AMG package car -- we specifically told them upfront it had larger AMG rotors, they said they understood, quoted us, then later claimed they "didn't know" and acted like they made no money on the job. The whole time, the guy John was rude, made inappropriate comments, and behaved like he was doing us a favor by taking our money. Both cars were left incomplete, and the experience was frustrating, unprofessional, and a complete waste of time. Save yourself the hassle and go somewhere else -- we did, and the other shop fixed things right away.

Charlie and the team at New Hyde Park Auto Body were excellent. My Audi Q7 was in a minor accident…read moreand needed a couple of expensive parts replaced, and Charlie handled everything with real care and professionalism. The whole process was incredibly smooth and easy. No drama, no gimmicks, no runaround--just a clean, professional, high-end experience. Everything was done exactly as promised and the turnaround was very fast. The car came back looking better than before the accident. They even took care of some scratches, fully cleaned it inside and out, and it honestly looked and smelled like a new car. Charlie clearly takes pride in his work and keeps his word. Highly recommend.

New Hyde Park Auto Body! The only shop i go to! Used them 5…read moretimes already? lol My cars always come out perfect! everyone is friendly, they you get into a rental car, very easy to deal with. Hopefully i never see Charlie Sr again! lol i put up some before & after photo's