Serene Obagi has been my nurse and skin guru for the past few months. I can also say she's been my angel because she has transformed my skin and has made me feel and look my best! She makes sure to customize my skincare regimen and follows up every 4-6 weeks to check on my progress. She is caring, professional and so knowledgeable! Just look at my before and after picture (i had really bad hyperpigmentation and she was able to help me get rid of every single and dark spot!!) I always hated everything about my skin and was so embarrassed by it since a teenager :( thanks to Serene and the Zo products, i now have healthy, clear and vibrant skin- i have never received so many compliments on how good my skin looks- it's amazing how these products work like magic. Just be patient and trust the process!! I go to the clinic in Pasadena and all the staff there are always so very friendly and welcoming! read more

Stopped in to grab my usuals before my long vacation. I can't be without! Always easy, fast, and the girls are so sweet! They have everything you need and more! Can't wait to come back and get my facial! read more

I had a 5 star experience today at Zo Skin Centre. Based on a recommendation from my friend I booked a facial with Claudia and it was beyond! Relaxing but also I could feel the modality and products working the entire time. She was thorough with extractions and so nice and kind. I loved my experience and look forward to returning. read more

I am so happy with ZO Skin Centre Pasadena. All of the staffs are so friendly & professional, they provide the best customer service ever! I get my fillers and Botox done here with Serene Obagi, the result is absolutely amazing. She made my chin pointer & shrink my nose!! My whole family has a big nose and I always thinking how to make it smaller without plastic surgery, and now it's dream come true! Serene is so precise, careful & gentle, she knows exactly how to make her patient look beautiful with her magic hands. She is a sweet & lovely lady! I am so satisfied with the result, now the wrinkles around my eyes & mouth are gone! They deserve a great review. It's not easy to find a good place to go to where you can trust the staffs & be confident that you're in good hands. Highly recommend ZO Skin Health Pasadena. Try them out, you won't be disappointed! read more

ZO Skin Centre Pasadena - Medical Spas Near Me - Pasadena, California

Just got hydracial on Saturday and had good experience with Claudia. Seriously ask Claudia, she is very professional and gentle. First she asked a question what my concern is and after that she start to customize your facial to address the issue you have. During the facial it was so relaxing and manual extraction also less painful compared to another facial I've experienced. Well I understand everyone pain tolerance is different, but for me personally from scale 1-10, it was 4. Office was clean and organized. You can ask questions to the estheticians for sure but when it comes to prescription it's better you get consultation with dr in charge. As far as I know if you buy products for $150 and up, you could get free consultations which is plus if you want to know skin layering and maybe procedure like Botox, filler etc. I have been struggling with acne, closed commodes since like forever, however one items that works like magic is oil control pads. It has salicylic acid inside which combat bacteria, and also even you wash your face, once you swipe the pads the residue will visible there. Sometimes even face wash couldn't clean enough and oil control Pads for the rescue. Another Items I love the most is sunscreen and power defense! Get the pads, power defense and sunscreen!!!! You won't regret! This review also for the manager Shelley. The manager was kind and work fast to address the issue. She knows how important customer service in the business. Will come back with Claudia to have another facial. read more

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The products are great, however the customer service is terrible. I've purchased items from this store in-person multiple times and each time, I've felt incredibly uncomfortable standing there paying for my products. The women there look like they don't want to be there, not even a hello or a 'how can I help you?' when you walk in, you feel as though you're being judged rather than helped. Customer service is everything but apparently the people working there either don't care or just don't know what it is to provide it. I can't even imagine getting a facial or anything from them besides getting checked out for the items I purchased, with that attitude and demeanor. I'll be taking my business online or to a different store. read more

The Service: Shelly was helping me on schedule the appointment on the phone. Super friendly and efficient. Cherry is the esthetician helping me on the treatment. She is awesome!! She is very knowledgeable and informative. She explains the treatment step by step and also the purpose of the products she uses. She doesn't upsale or pressure me buying any of the treatments or products. She only recommends what I need. It makes me feeling very comfortable going back for more service later on. Highly recommend her service, check with the front desk of her schedule when you make the appointment. The Treatment: Hydrafacial - This treatment helps to remove dead skin, whitening, removing fine lines & etc. There is a little bit of discomfort during the treatment because this machine uses suctions. But after the treatment, in less than 5 minutes, the discomfort goes away. The Parking: There is public parking lot on Lake & Cordova (90 minutes free!). Just a few minutes walk. There is also street metered parking right in front of the shop ($1 per hour). read more

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Had my hydrafacial with Claudia. It was a soothing, pleasant experience! As she did the facial, she walked me through my skin problems and recommended their products but didn't try to push me into buying anything. They even gave me a gift bag togo! read more

I was going to a family dermatologist for years but couldn't grasp control of my acne. Then when I finally went off birth control my skin went even crazier w being oily, breakout etc I started seeing Anita NNP and she has changed my skin for the better. She is only available Tuesday's and Thursday so plan accordingly. She's done Kenalog injections and extractions which have helped me prevent scarring. In addition, recommended Obagi products which I was SUPER skeptical on purchasing... Let's just say I started w the face mask w 10% sulfur and saw such a huge improvement now I'm on the face wash, exfoliant ( I LOVE), and face wipes!!! Saving up for the Growth Factor Serum! Couldn't recommend this place more! read more

ZO Skin Centre Pasadena - Waiting area has a view of Lake St. - Medical Spas Near Me - Pasadena, California

As usual, everything went smoothly with my treatment. The front desk was attentive and quick to room me, and Serene made me feel at ease with my injections and updated all my skin care! I have never looked better or received so many compliments on my appearance, thanks ZO center! read more

I visited the store mid day on 3/12/22. Let me start by saying the products are amazing. BUT it appears some things never change when it comes to customer service which is why they get 1 star. The gal who tended to me was inattentive and disengaged with a look of haughty disdain. Who needs that? Not cool! read more

This place hans hardly any availability for appointments. They only have providers on Wednesdays and Thursdays. When ch makes me wonder, why would they open all other days, just to sell the creams? How do people know what to but for those first timers? Now, On my first appointment a month ago, I spent $800, im almost don't with a couple my products and I have a recheck scheduled in 3wksx that by the way cost $250 and in order to wave it I have to invest $150 of prefects. But if I need product now not in 3 weeks, thats is pushing me to invest more than its necessary. Their business model is smart for them but pretty fucked up for clients. These are 1k treatments that continue, they are not cheap and they are not a one time purchase, I feel that at least, all rechecks should be part of the regime purchased the first time. Im very disappointed and considering alternatives. read more

I've had a facial and 2 Clear & Brilliant treatments at Zo so far, and everyone at the center has been super friendly and knowledgeable. Dr. Anita is really patient with addressing all my questions and how to get the results I'm looking for. My main concern is removing pigment from sun spots and a few freckles. The treatment itself isn't painful, but you do get a burning sensation once the numbing cream wears off. It doesn't last very long, but prepare to get a sandpaper texture on your skin the next few days. Dr. Anita is super gentle with my skin, and I've enjoyed getting to know her through my treatments. I still have one more Clear & Brilliant treatment left, but I'm confident in getting closer to the skin condition I'm looking for! read more

My entire skin regimen comprises of ZO because of Monique, the esthetician. She is so knowledgeable on each of the products and taught me when and how to use each one. Now I can't go a day without using ZO because my skin has been so clear! Monique is also amazing with facials and dermaplaning. She is very thorough in her work and I feel like every time I see her it's like a therapy session where I always update her on my life. I can't go to any other esthetician now bc my standards are high. read more

I was recommended here by my sister, I was introduced to Monique, first off the place was so warm and welcoming and it was super clean & organized. I'm all about details and I was blown away by how amazing the place was. Now my experience: I had came in for redness/dryness under my eyes. They did such an amazing job guiding me and telling me what needed to be done very transparent and gave me the treatment plan that I needed. I highly recommend Zo skin for any and all skin needs having healthy and radiant skin is important take care of yourself and go see Monique she will take care of you. read more

The staff at Zo Skin Centre in Pasadena are fabulous! I've had three visits in the last year for injectables. Love the results! The facility is clean and staff are in full compliance with all the current health and safety requirements. I've been referring friends who are interested in having the same services I've had. They've been happy too!!! read more

I had the ZO Ultimate Regeneration Treatment with Claudia. She is amazing and very knowledgeable! She could tell I'm a side sleeper by looking at my skin knowledgeable. After my treatment, I had an e-consult with Mae. She created a skin care regimen for me to address the acne on my chin. Shelly helped me color code my regimen so it's easier to follow. And, she also helped me find the best deals so I don't have to break the bank. Overall amazing experience!!! I can't wait to be back and start this skin care journey with them. (PS there's parking in the back of the building) read more

Had the best facial with esthetician Monique and she was amazing! She is SO knowledgeable about all the ZO products and answered all my questions regarding each product she used. Took her time with my treatment and gave great recommendations. 10/10 would definitely to see her again, my skin has never looked better! Thank you Monique!! read more

Went today for my First time and had The Zo ultimate regeneration facial that includes a hydra facial, face, shoulder and neck massage. I had Lynn who is a medical aesthetician. She was FANTASTIC! You get 15% off your first treatment and if you book another appointment before you leave you get 10% off the next treatment. Needless to say I booked another appointment with LynnCan hardly wait to go back. read more

Amazing experience. Clean facility. Staff is very professional. Large array of products. Love that they are not pushing products on you. Love their recommendations since I have oily skin. Left with $340+ in products that are making such a difference in my skin! My pores are way smaller and not as oily but my skin is glowing and my friends think I'm wearing foundation but I'm not. The facial: out of this world! The Zane Obagi (ZO) products feel like what they really are, high end and effective. You feel it working on your skin almost like if the product has life in it. And when you take them home with you they don't feel watered down or different from with the esthetician's are using. She did a mask, exfoliation, extractions and then she closed my pores with a product that I don't remember right now. I was able to relax and the bed was super comfortable. Luxury all around! The Esthetician: She had the most wonderful touch. My favorite part was the extractions! I know hard to believe! She was so carful and thorough. She got out some black heads that had never been removed by anyone else. I'm not bruised but she did apply the right amount of pressure and reassured me the we could take a break if I needed it. Super considerate woman. I didn't need a break at all! I could even feel her changing her body position to get the right angle for extracting. Such a hard worker! I will becoming back! I was treated like a queen! This is a place where you will definitely see change I your skin. You can see the investment pay off! It may be expensive so some but after seeing my skin glow and look smoother and most of all clean... worth every penny. read more

It was a great experience with Zo skin, this is my first time to try E-consult during the COVID. I placed the products with clinic and request for shipping to my house. Looking forward to seeing the changes of my skin. read more

Had my first treatment at Zo Skin Centre today and left feeling very satisfied! From start to finish I could tell I was getting 5-star service. I have been getting facials regularly for awhile now, but just moved to the area and needed a new place. I received the "acne clarifying facial" and walked out with soft, clean skin. I'm excited to see the progress in my blemishes because I am definitely going back monthly. Ps. Ask for Claudia, she was great! read more

Monique did it again My skin looks and feels absolutely amazing. I'm so happy with my results and all of Monique's recommendations. Her knowledge and expertise is amazing. Love her and can't wait to come and see her again. read more

I had an appointment with Monique and it went amazing! She's so sweet and knowledgeable. I had some skin concerns and she recommended products that I have been using and my skin is looking and feeling so much better!! read more

Had a wonderful Hydrafacial and Dermaplaning treatment. Appreciated that it included some manual extractions as well as LED treatment. Felt very thorough. I really like that you can book online. It helped me figure out my schedule on my terms. I wish all businesses did that. While this place is expensive, I think it's a worthwhile splurge for a special occasion. I might consider getting traditional a facial more regularly since it's a bit less expensive than hydrafacial. Glad to have such a world-class spot in the neighborhood! read more

Just need to be honest for sec, I seriously feel like i've tried almost all the skincare places/people in los angeles and cannot stand the fact that i've never known about ZO skin center until now. I also completely loathe the fact that i've wasted thousands of dollars on other estheticians who did not understand my skin and all the money i put into products and facials never brought the same results that these guys have AND I've only had three treatments here so far. Claudia handled all of my skin needs and after seeing her three times, I decided I am not going anywhere else. I've received lasers, peels, facials of all kinds, and nothing compared to the service i received from Claudia who truly cared for my skin and addressed all my concerns. The most important thing I want to say up font though is the fact that ***they are affordable*** and do not rip you off. you will 100% get your money's worth. I am not joking because I have been bamboozled by so many facial, skincare centers and due to my clear vulnerability and desire to perfect my skin, I have handed people money for nothing. A deep cleansing facial is UNDER $200 and a dermafrack treatment is ALSO under $200. They also don't shove products in your face and force you to purchase anything you don't want or need. Claudia gave me a free cleanser and only had me to use their cleansing pads ($35.) She also taught me the beauty of simplicity by using less products on my face. So, i'm not quite sure how/why everyone is saying they make you buy products... my experience here has only been peaceful, calm, and most importantly, simple. I used to go to RejuvaYou in pasadena for my Spectra Laser treatments, but after raising the price of each treatment to $300 this past January, I decided to search for another option. I found ZO Skin Center which immediately made me feel apprehensive, or rather, intimidated, by the name "Obaji" who we all know touts greatness in their products. I literally thought, "this place is going to empty my pockets for certain." Well, I was wrong. My skin has never looked better than any laser treatment I received and Claudia really understood what I needed. After just one visit, my skin was clear and smooth and I left paying half of what I'd pay for a Spectra Laser treatment at RejuvaYou. My second treatment was the dermafrack, which to be honest, is extremely painful and hard to undergo, but well worth it. Just running my hands across my cheeks in the shower has never felt so smooth. i highly recommend getting that done. I have also never received so many compliments about my skin and its new complexion. I 100% recommend ZO skin care and please ask for Claudia. She has literally been a life-saver for me. read more

My cousin had just completed her first course of skin treatment and had positive improvements in her overall texture and tone. She reached out to ZO on my behalf and they quickly contacted me, setting up an online consultation that evening. I live on the east coast. The consultation with May was straight forward, and the next morning I had my skin treatment plan overview with Ilce with the products I ordered shipped out that same day. I'm excited to get started on the program, and appreciate the seamless virtual consultation process. read more

Continues to be my go-to place to fix my face! Claudia is the best Facialist ever, ask for her.

My 1st impression- This office is maintained well with a friendly welcome and humble size (comparison to 90210 location). I enjoyed my visit and will return. SERVICE: Clarifying facial by Claudia. Duration- 1hr. PRODUCT: I use exfoliating cleanser, pore pads, exfoliating polish, sulfer masque, glycogent, daily power defense, growth factor and, smarttone part of my daily regimen. Every skin type is different and what may work for me may not work for you. PRICE: $$ Reasonable/ worth every penny. Price is based on quality of excellence and results. STAFF: Very kind, helpful and professional PARKING: in rear free shared parking lot- shoppers ln/ Cordova, meters in front- Lake av, paid parking structure close by LOCATION: Great area in Pasadena. Surrounded by many delicious restaurants options and cute shops. CONCLUSION: I have used Dr. Obagi products since 2006 and will continue. I recommend to check out office, make appointment, products for all skin type, many services avail. From facials, laser to fillers. read more

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Very nice and informative, dr Anita gosh I love you , she's amazing. And answered all my questions and made sure it all made sense to me . Very gentle and calming . There was zero wait time, . And very quick procedure. I did the Radiesse, for the first time and I have already made me a second appointment in two weeks for follow up and second treatment of radiesse ! When I say this dr is amazing I mean she is amazing read more

Love the products, Anita the RN was awesome. Can tell enough about how absolutely satisfied I am with Zo skin Health products. My favorite product is Broad spectrum read more

Serene Obagi is a miracle worker! She has completely transformed my skin and facial asymmetry, which I have suffered from for years. She is kind, patient, hilarious and seriously amazing. Serene was able to restore balance and harmony to my face after some various filler mishaps and has left me looking clear, bright and feeling beautiful. I recommend her to every person I ever talk to! I go to the ZO clinic in Pasadena, and their staff is always welcoming and willing to accommodate my busy work schedule. I recommended Serene to my mom who goes to her in Newport and Laguna as well, Serene actually makes the effort to get to know her clients and hops around to all of the clinics to deliver the best possible services for whatever your concerns are, from acne to liquid facelifts to skin brightening. You also can't beat Obagi's ZO skincare which is the best medical grade skincare I have ever used. Thank you SO much Serene and ZO Pasadena!!! :) read more

Our family has been using their products for the awhile now. We love them. Recently I started dealing with Shelly at the Pasadena location and she is quick and Efficient! Be sure and try them- you won't be sorry! read more

Claudia is AMAZING!!! I have been coming to get my facials with her consistently for the last 3 years. The whole service with her is very relaxing and she always delivers a 5- star service ( not to mention she is very good at extractions). I struggled with acne all my life and now my skin is completely CLEARED!! I always get compliments on how great my skin is. If you are looking for an experienced esthetician for your facials, then I would DEFINITELY recommend Claudia! read more

61 years old and my skin has never looked better! I could not recommend enough.

I had the BEST FACIAL with Claudia today! She is so knowledgeable about all the ZO products and took her time answering all my questions regarding each product she used during the facial. In addition to that, her massage technique she used on my face was so relaxing. I can't recommend her enough!!! My skin looked and felt amazing afterward. Thank you, Claudia! read more

I had a facial with Claudia a few days ago. My skin is glowing like it hasn't in years. Claudia was very knowledgeable and professional. I really appreciated the fact she was so careful and caring with my skin. She made some great recommendations and how to care for my skin at home, and recommended some Obagi products without being pushy about it. I can't wait to see her again for my next facial! read more

I am truely happy with Zo Skin Health products and the service of their health care providers. The Obaji medical staff make me feel welcomed and truely care about my journey to healthy youthful skin!! read more

Today was my first time at Zo Skin Centre. I was so happy with the service I received! Everything was very informative, and I knew I was in good hands. Can't wait to go back for my second appointment!! read more

I had a consulting session with Dr. Ferris on July 6th. She was really nice ,sat with me and heard all of my concerns and professionally answered all of my questions and explained all of the reasons and treatment options. I knew that it would be a long journey to get the best results for my main conser, but I have trusted her totally! So far by following the treatment plan she recommended, I can see the changes have been started ,though minor yet ! Thanks Dr. Ferris read more