I purchased Autobell's most expensive service and was left very disappointed. While most of the…read morevehicle was cleaned, wiped, and vacuumed, the rear seat was completely untouched. This was despite me leaving a 30% tip. To make matters worse, I had a very heavy trailer hitch on the rear floor, and instead of leaving it there, an employee moved it onto the leather bench seat. This caused damage to the leather in my $90k truck, which is completely unacceptable. As a business owner myself, I understand mistakes can happen, but I also believe the true test of a company is how they handle those mistakes. I immediately contacted Autobell the same day (with pictures) and received an auto-reply promising that someone would reach out once I provided my contact information (which I did). It has now been two weeks, and I have yet to receive a single follow-up. The money isn't the issue -- I don't expect any refund. What I do expect is accountability, whether that means correcting the work or at least ensuring it's addressed with the employees so it doesn't happen again. What made it more frustrating was watching three cars actively being wiped while three other employees just stood around. That type of oversight shouldn't happen when customers are paying for the highest service level. I rarely leave poor reviews, but given the damage to my vehicle and the lack of response after two weeks, I felt compelled to share my experience. I hope Autobell takes this as constructive feedback to improve both their service quality and, more importantly, their customer follow-up.

Over the past year I entrusted Autobell to wash and detail both my Land Rover and now my Jeep. Each…read moretime they did a fine job with no complaints. Yeah for me! I understand they will soon be upfitted with the new vacuums at each detail station. Cannot wait. A couple of reviews are low due to unhappy service. I think tossing a business under the bus that does thousands of washes a year and misses on occasion is unfair. Has my "Give 'em a whirl" meter covered in suds on a warm, sunny day. Scrub your buggy here.

On 12 February of 2026 our new 2026 Hyundai Sonata incurred a cracked windshield. When the vehicle…read moreentered under the first upper brush there was a loud bang. Upon exiting the SolarShine Express Car Wash the vehicle was examined but no noticeable damage was found. Later that afternoon we observed a large crack in the windshield. A claim was filed with SolarShine and this was the response: Dear Mr. Moller, Thank you for taking the time to bring your concerns to our attention regarding your recent visit to SolarShine Express Car Wash. We truly appreciate the opportunity to review your claim. After carefully inspecting the vehicle and reviewing our camera footage from the time of your wash, we did not observe any malfunction or irregular operation of our equipment. Our wash system was functioning properly, and our brushes are designed with controlled, light pressure that would not cause damage to a windshield that is not already compromised. Attached to this email are photos showing what appears to be a rock chip in the windshield. The crack in the glass runs directly through this area. Unfortunately, even a small rock chip can significantly weaken the integrity of the windshield. When glass that has been heated by the sun is suddenly exposed to cold water, the rapid temperature change can cause the glass to expand and contract quickly. If a chip is present, this thermal stress can cause a crack to spread from that point. Based on our findings -- including the presence of the apparent rock chip and confirmation that our equipment was operating normally -- we are unable to accept responsibility for the damage and must respectfully deny the claim. We certainly understand how frustrating windshield damage can be, and this is not the outcome anyone hopes for. If you have any additional information you would like us to review, please feel free to share it. We value you as a customer and appreciate your understanding. -SolarShine Express Car Wash

This place has declined rapidly it used to be a great place to go. No any longer this was my last…read moreattempt will not go back and recommend people avoid this place until they get back to the place they once were ! Today I went through and my truck came out dirty ! Paid for top wash and got nothing in return but a dirty vehicle and out my cash ! Half the equipment was not working and no one is prepping the cars to offset there equipment failure! Zero stars !!!!

I wish there were more stars to give. I can't begin to describe my level of satisfaction with this…read morebusiness. They went above and beyond every step of the way, going so far as to help with getting issues resolved that ultimately they could've just ignored. This entire team is beyond amazing and, the job they did, coupled with how they treated me as a customer, has made me a customer for life. I will honestly sing their praises from the highest hills as long as I am alive to do so. I took my brand new car to Detailing by Tim to apply lifetime ceramic (Ceramic Pro 9H). In inspecting the vehicle, they found a myriad of manufacturer defects and went the extra mile to help me get the issues resolved. Without detailing just how far they went, I can say that at every turn, what they did for me was beyond any expectations I had. In the end, my vehicle looks amazing and is protected for life which is good, because there is no doubt I will be a customer for just as long. Thank you Brian and Bryan for everything you did to make sure, in the end, I left happy.

We had parked our Toyota Highlander in mulch not knowing that it would be attacked by artillery…read morefungus spores. Attempted to remove it ourselves and found it slow going and required lots of elbow grease. Finally gave up and called Brian at Ceramic Pro. He and his technicians did an awesome job removing these tar-like balls from the outer layer of paint. Then they applied a ceramic coating to protect their work. The car looks awesome and good as new. I would recommend them without hesitation. The extra cost for the spore removal was well worth it.

Received a free $26 wash coupon in the mail. My wife and I…read moreare members at Solar Shine here in Monroe. So I decided to take my oldest truck to Take 5 for the free wash and check them out. I have had better carwashes at service station drive thru washes. Hardly any soap was sprayed on truck, the brush that was supposed to come down and wash hood and roof never came down. Unsure if any of the wax was sprayed on truck. Drying process is sad to say the least, shammy towel roller never came down. I pulled out of wash and drove to Solar Shine and got a real wash job. Needless to say I will not be going back, with or without coupon.

Worst car wash I have ever been to I should have had my 3 yr old wash my car would do a better job…read moreand it would cost me a popsicle and she would not damage the truck like there brushes did I give it a zero no one there giving car a pre scrub unreal i went straight to store and bought a 24 pack of Popsicles for 7 $ that's 24 wash jobs by my 3 yr old what a deal cost me 20$ to have car not clean and paint damaged

Fantastic communication. An amazing job. He was professional, early and did a thorough job…read more Definite recommend.

Great service. Samuel did a fantastic job. Paid attention to detail and showed on time! I will…read morehave him come back for my other car next month!

June 10, 2022 I went to the carwash and I went through the…read moreno touch one paid 10.00 for the deluxe wash it spit a little soap on the front of my car and then spit out enough water to rinse that off never touch the sides or the back and then said it was finished I called the number to tell someone and the number can't be reached. If the owners read this they can reach me at babysister_1962@yahoo.com . I had to go pay 9.00 for the same wash and it cleaned my car, so I spent 19.00 for a carwash today.

This is a reasonably priced conveniently located mini warehouses and self service car wash In…read moreMonroe NC.

I did the 24h touchless carwash and it was quick and easy. The wash was excellent for the price.read more

I want to take a moment to send a shout out to Galleria Express car wash... the gentleman of the…read moreday is "Phil". I just so happened to be visiting Matthews after a recent move and when I pulled up was having troubles with the payment machine due to my error...and a sweet guy name Phil came to assist me.... but the funny thing about it was I had been going there on their monthly special for sometime now over a year and just the fact that he knew me and was asking where had I been? I mean it was just so nice to know that the old Customer Service still stands strong where businesses knew all of their patrons by face or name...THANK YOU so much Phil for being so cordial and kind and making my day! I hadn't been there in months and to be recognized was nice! I will be referring Galleria Express every time I can and come back to the city of Matthews.... KUDOS to you Phil! Take care.

The employees left me there waiting and no one came out for me which resulted in me having to honk…read morewhich I DO NOT do. "Xpress" is a JOKE. Rude employees blowing vape smoke in the lobby combined with the overall lack of helpfulness and weirdly disgusting car wash for something that is supposed to clean. LAUGHED IN MY FACE WHEN I ASKED FOR A REFUND.. left this place defeated, drained, and overall disappointed. Never come here. Employee attractiveness: overall uncomfortable to look at.

This is a new establishment, and I have not been getting good service from any of the car washes in…read moreMonroe, so I decided to give it a try. It is unique because it's basically a gas station in a car wash, and nothing else. Which I'm cool with. In addition, unlike many of the other car washes I've experienced in North Carolina, the staff actually pre-scrubs your car to help loosen all the bugs and dirt. The result is that your car comes out much cleaner then the rest and you didn't pay much more for the additional service. If the business continues to function in this way, they will be my new go-to for car washes in the area.