Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

Would highly recommend using Knipps Properties and I wish I would have found them sooner to manage…read moremy property. The Management company I was using had failed several times in finding me a good tenant. I decided to sell my property and contacted Skye at Knipps Properties. Skye was excellent and a true professional. He was always there to answer my questions and got back to me quickly. He sold my home in a very quick time frame in the middle of winter. Honestly, if I would have known him prior to making the decision of selling I would have had it and manage the property all along.

We have rented with Classic Texas Properties for six years now, at two properties. Don is the…read moreabsolute best. He's honest, caring and upfront. Every time we have had any issues at all, Don has been on the spot and gotten things repaired or replaced. He is the best in the business. If you are looking for a place to rent, I highly recommend Classic Texas Properties. Signed, Ken and Jeanie

I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

we have had the privilege of having Ivan to help us through the stressful process of applying to…read morerent. He was so helpful and patient.

I own a rental in Austin and manage it from out of state, so trusting the team handling it matters…read moremore than anything. Keyrenter has taken good care of the property for years, across more than one point of contact, and that consistency is a big part of why I've stayed. Robyn has been my manager most recently, and what stands out is how clearly she communicates. On my latest lease renewal she walked me through her pricing with real market comps and landed on terms that worked for the tenants and made sense for me. Keeping good tenants happy while still looking out for the property is a hard balance, and she strikes it well. Maintenance has been the same. When things have come up, she's coordinated the work, sent estimates up front, and kept me in the loop from start to finish. She treats the relationship like a partnership, which is rare. If you want someone who stays on top of things, I'd recommend Keyrenter, and Robyn in particular.

Marlena and team are fantastic to work with! We worked with Marlena to negotiate a lease moving…read morefrom across the county to the Austin area, and she made the process smooth for us from start to finish. From timely communication, professional process, and having things go exactly as promised and planned, it really makes a huge difference with a stressful move like this. Thank you to Marlena and team, we look forward to our new lease term with a great property management team like yours!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

Marshall was a very dedicated and easy to work with property manager. Very responsive and if we had…read moreissues he worked to resolve them immediately, cannot recommend Marshal and Aus10 Realty enough.

Rudy the owner is awesome!! They haven't officially taken over a property yet but he has made…read moresignificant and beautiful changes to the house I've been living in for 12 years. I very much appreciate him and his staff. I couldn't have asked for a better property manager.

Horrible!!! Never have had more issues with getting maintenance resolved than trying to work with…read moreAngel. We have been waiting for months for the master bathroom shower leak to be fixed. We have rats in the dryer due to their being no vent covers in the house (per the person they sent) now they say it's our issue. We went 3 weeks without laundry because the electrical panel was rusted and the breaker caused the whole house to lose power multiple times. It takes weeks to get updated, if you get any at all. Never rent a property with them, you'll be living with leaks, mold and rats . They also sent the most unqualified people to try and fix things.

I am the first renter of a new complex. I moved in & my unit had not been cleaned. It's a brand new…read morebuild so there was a lot of dirt on the floors, debris on carpet, sawdust in my drawers. Cleaners came 3 weeks after move in & vacuumed, mopped the floors, cleaned toilets and changed trash. They were there for less than an hour. After move in, they changed my house number. No notice was given, no lease amendment was signed prior to change. I found out when I got back from visiting family. I then was told "It's not a big deal just call the companies to get everything fixed on your bills". it took an entire morning (4+ hours) to get things fixed, with no compensation. I still do not have my mail key and I have been here 3+ weeks. Every time I ask, they tell me to go to USPS & it's not their responsibility. I went to USPS and they did not have the keys which I told were dropped off. Still no mail. Overall, not a great first impression. I am military & move around a lot. I would not recommend this property management to future movers. I love the builder, Maurice. He is very kind & attentive, he's actually assisted more with the utility switches than anyone. The place is great, minus all of the things listed above. Moving across the country starting over again at a new duty station, this has been less than ideal. Very much added stress that could have been avoided. I believe they moved me in way too early. ******** Within an hour of posting this, they did reach out to me and were incredibly professional & attentive to my feedback. I was assured it was taken seriously, so I do believe these issues will be completely resolved for the next tenant.

I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Worst experience I have ever had trying to get a client into a place. For 3 weeks this company…read moreignored my client and when I reached out on the second week I got the run around. Not once have they gotten back to me and now the house my client was interested in is rented. For 3 weeks they couldn't call anyone back or help with the process to let my client view this home then your realtor lied and said they reached out to my client. Once she talked to them was told they work from home and don't have a location (so for 3 weeks they chose to ignore her even with a locator) . I guess that means they pick and choose who they are going to show a property to and respond to. This is a horrible experience and now my client is left in a difficult position over this company's lack of response. Georgetown Texas I suggest you don't use this company unless you want to get ignored. I feel bad for anyone who has to try and get anything fixed for their homes rented.

Living at East University Apartments is made a pleasure, courtesy of Nick Cochrane (who certainly…read moredid not request I use his name this explicitly). Honestly the only person in management who is great to work with, aside from the leasing assistant who helped us move into the unit we have. Before renting, it is made known that YES these apartments are old. YES they are overpriced. YES they are deteriorating. But with good care by the tenants, they are a place to live. I went from living in luxury apartments on north side of ATX to this complex, while it is a change, its not as awful a nightmarish experience like most of these reviews. Even in those luxury apartments, not even open for 6 months there were cockroach and ant infestations, maintenanced (lol) by monthly pest control sprays. This one barely had any cockroaches! So, naturally in older apartments there will be visible issues. But Nick Cochring and his maintenance team are easy to contact and quick to address concerns or issues. Just know what you're buying into. Any questions or concerns, Nick Cockring is quick to "fix" and make sure his "team" is on point with maintenance requests. East university location is in a booming area, minutes away from downtown, walking distance from parks and across the street from gas stations, corner stores, and bars/restaurants. Also, surrounded in a good neighborhood. In. Not By. Nick Cockring is honestly a huge part of making the renting experience at EUA a great one, and, again, didn't request I mention his name in this review. Especially when addressing concerns and safety issues with other staff members. Which he also didn't ask I mention. I just did on my own. A huge thanks to Nick Cochrane for addressing concerns and pretending to care about this corner of the community.

Nick is terrific, especially for out-of-state clients looking to become residents. His office is…read morelocated close to campus and he responds quickly to texts. The property is well maintainedined and in a great location.

We purchased an investment property earlier this year through Tim Hendricks, VP Real Estate! Tim is…read morehighly skilled in what he does. He knows the investment market incredibly well and has provided fantastic results for us already! He is knowledgeable, professional and very courteous. Thank you Tim! Our property has been managed through Jessa, at Owner Support. She has done a terrific job of taking care of all of our needs. She is very responsive and quick to answer questions, is an excellent communicator to both tenants and owners alike, and is very polite and professional. Thank you Jessa! We will continue to use Darwin Homes for all of our real estate needs and highly recommend them!

Clint from Darwin homes is the most uneducated property manager I've ever experienced in Las Vegas…read more First, he told us we had to set up our trash service- Well after days of back and forth we find out it's his responsibility to pay for it and set it up. Then he told us our dryer had to be electric- nope it's gas. No apology. He couldn't even provide us with mailbox keys/ took DAYS just for him to figure out we have to go to the post office. How this guy got a license is beyond me.

I worked with Joe Gage of Crossland Properties to buy an investment property in Austin. The…read morecircumstances were extra challenging because I live in the UK and I was buying the property in my self directed IRA. Joe was patient, reliable and communicative in walking through all the specific requirements and constraints. I would highly recommend Joe for any real estate needs you may have. He is honest and straightforward and always keeps his clients needs as his priority. He also found a reliable property manager to manage the property!

I had the displeasure of working with Steve Crossland both as a tenant and then we decided to buy…read morethe home we rented so as a buyer as well. Both experiences were rather unpleasant and I would recommend using anyone else for realty services. As a tenant Steve is extremely passive aggressive to a childish degree and trying to request any maintenance work the few times we did in the two years we rented was always a hassle and an ordeal. He was so unpleasant to talk to I avoided it most of the two years we rented and luckily only had to do so a few times. During the buying process our realtors worked with him and through him the buyer and we had several delays due to him not getting paperwork ready in time and they complained to us several times how unhelpful he was during this process. They had worked with him before but never had the issues with communication and gettings things in on time like they did during our process.