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    Zippy Shell - Tampa

    3.3 (160 reviews)
    Closed 9:00 am - 9:00 pm

    Services - Zippy Shell - Tampa

    In-state moving

    Out-of-state moving

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    my desktop had 2 dents in it after the move.
    Jose L.

    Bottom line: I would not do it again nor recommend this service to anyone I know. The move: I was moving from the Detroit area to San Jose, CA. It was a 2400+ mi move and I had to move my 2BR apt and my car. I figured out that the cost of the zippy shell move (~2700) would be not a whole lot more than if I did the move myself, so I decided to try ZS. At origin: the showed up on time (Sept 14) and 3 guys loaded up the shell in a reasonable amount of time. Their leader seemed to have a lot of experience with ZS and suggested I leave behind my floor lamps because they would not survive the journey. I said OK and left them to my landlord. What about my TV? (I had wrapped my 40" LED TV in several layers of bubble wrap and foam.) Yes that will be fine you have that thing wrapped up very well. I said OK, put it on top of the sofa. He said fine. I had some rope and I bought 6 tie down straps from IKEA to help them secure it but he said they only needed the rope. At destination: my shell arrived San Jose (Sept 25) but the earliest they could get it to my apt was Oct 3, a Tuesday. I asked if they could deliver on Sat Oct 7 and after some e-mails they said yes. I called later and asked if I could get some stuff from the shell in the mean time -- the advertise about how easy this is -- but they said they could on Thursday and wouldn't I rather wait until Sat? I said OK. They said the shell would arrive between 9-noon and it ended up coming close to noon. I hired 3 movers to unload it and when I saw my stuff it looked like it had been through hell. Most of it was fine though, just dirty. I filed a claim for 2 things. My TV, which now had a cracked screen, and my desk which looked like someone hit it with a crowbar a couple of times. They responded with this: "We have just discussed that there has been some damage done to your items. Please take the time out to fill out the attached form and send it back to claims@zippyshell.com If you have any evidence of damage, please also attach to the email you will be sending the claims form. Please include: Pictures before the loading Pictures after the loading Receipt for each item claimed, from original purchase Proof of Replacement Cost or Repair" I sent them pictures of: my original receipts, a bunch of boxes to show them the move was rough, and my two damaged goods. I also sent pictures of a Craigslist ad (and link) I had posted in Detroit when I tried to sell some items -- this ad showed my TV was in perfect shape before the move. Their response to my claim was this: "First, we want to apologize that you have had damages to your belongings and sincerely regret that this has occurred during your move and we thank you for taking the time to inform us. There are specific guidelines that must be adhered to before submitting a claim to our insurance carrier for consideration. One of the things that we take into consideration is the coverage that you elected for your move, which in this instance is the Standard Content Protection. All our tiers offer a coverage amount of $50,000 and covers the container should a catastrophic event occur. The Standard Content Protection carries a $5,000 deductible and does not cover natural shifting of items while in transit, loading/unloading of the container, tornado, earthquake, and theft accompanied by forcible. While we respect that your belongings are very important to you, we need to inform you that your claim has been denied as it does not meet the deductible or coverage qualifications." Final remarks: even if they had replaced my two items, worth only $369.93, I would not go this route again. Their sales people are great but after that it felt like a bare-bones operation. They are really not very flexible with delivery dates or letting you access the shell easily -- that's complete BS. Even if I had let them deliver Oct 3, best case, it would have been 19 days for them to deliver the shell. Also, I don't know what kind of "climate controlled environment" they had because my stuff had a lot of dust and even a few leaves, like they left it outside for some period of time. Next time, I will just do it myself even if it sucks at least it will be over sooner and I can get on with my life. Live and learn.

    Pretty sure this is illegal.

    7am. Unsolicited phone call at 7 A M Never heard of them before. Don't know where they got my number. Unsolicited calls at this hour are not welcome. Total disregard for common decency.

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    Marisabell V.

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    Page 1 of 4

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    Review Highlights - Zippy Shell - Tampa

    Marisabell was my coordinator and she was very responsive, even when I had to reschedule my dates due to loan issues.

    Mentioned in 5 reviews

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    Extra Space Storage - Keypad

    Extra Space Storage

    (20 reviews)

    Westshore

    I had the pleasure of speaking with Luis today. The location I went to was supposed to be open, but…read morethere wasn't an attendant on-site. I called the customer service number and connected with Luis. He was very kind, friendly, knowledgeable, and extremely helpful! He talked me through the steps and I was done in no time! Thank you, Luis!

    Getting a storage unit, transferring storage units, moving items from storage units...none of it is…read moreinherently stress-free. There's multiple moving parts, often time constraints, and it's not something I found myself looking forward to taking care of. However, Stefan made my experience seamless and actually...enjoyable. I initially reserved the last unit of the size I'm looking for online and was planning to book by phone. However when it got down to paying, I realized I needed to see where it was on the property before agreeing. After all, I'm small and going to be handling a storage unit myself and I need it to be accessible for me. I decided to go in the next day instead, though they couldn't promise me the space would still be held. When I arrived there was a sign on the door that the onsite contact was in the facility and to call. Full transparency, I rolled my eyes and dialed the number, thinking I'd be waiting awhile. Stefan answered and came right back to the office. He walked me to the unit and I agreed to reserving it. He was thoughtful in the way he explained everything, patient with my questions (and re-asking the same questions to clarify), and seemed genuinely happy to help. He gave me warnings about potential markups as all storage unit facilities end up doing, and shared with me the best times of day to visit the property. He informed me of the differents locks I can use and the benefits of having a unit with Extra Space. Really glad I chose this location!

    Extra Space Storage

    Extra Space Storage

    (1 review)

    Town N Country

    I'm honestly beyond frustrated and disgusted. I stored my belongings here thinking they would be…read morekept safe and in decent condition, but instead, everything I own ended up infested with roaches. When I came back to my unit, I found roaches crawling all over my inside boxes, on furniture, and even in items that were sealed. This wasn't a small issue either, it was a full-blown infestation that clearly had been building up for a while. There is no way this level of problem just appeared overnight. This tells me the facility is not being properly maintained or cleaned, and there's a serious pest control issue that management is either ignoring or not handling effectively. Now I'm stuck dealing with the stress, cost, and emotional toll of trying to clean or replace my belongings. Some things can't even be saved. I trusted this place with everything I own, and they completely failed. I would not recommend storing anything here unless you're okay risking it being ruined

    From the owner: Store your belongings at Extra Space Storage on 8323 W Hillsborough Ave in Tampa, FL today. Our…read morelarge selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, non climate controlled units available, parking spaces, elevator access, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

    Public Storage

    Public Storage

    (26 reviews)

    Town N Country

    Margie was super helpful and very friendly! So glad I have space there! Great people! super…read moreconvenient!

    The front desk clerk is very very rude and disrespectful. She uses profanity when talking, has…read morehorrible customer service and very unprofessional phone etiquette. The clerk called me regarding my account, which I had paid in full and didn't understand the nature of her call as I have always spoke to a different nice lady for the entire year I have done business here as well as always receive email and text updates regarding my account, and she got very disrespectful and hung up, the clerk proceeded to call me again and make several statements before hanging up. I called back several times asking for the clerks name as well as a manager and she said she was the manager. I arrived at the property to be informed she was not a manager and having a bad day. That does not give you the permission to speak disrepectly to the customers nor hang up on the customers you called several times. The clerk was also unhelpful and insinuating she would like to fight if I got to close to her, all while the manager on the property was asking me to come into the office so that she could assist me with access to my storage. Customer service classes as well as anger management classes would serve well for the front desk clerk working this morning. I do not handle disrespect well and will discontinue my business with this company as well as let others know my experience. When asking for the clerk's name she refused as she knew she was in the wrong and beyond disrespectful. I will also be reaching out to a regional manager or cooperate manager as this is very unacceptable.

    Zippy Shell - Tampa - movers - Updated May 2026

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