Good service they did call back and make things right to keep me as a customer I appreciate them…read moreworking with me and taking the time to call and explain things

this has been a terrible experience. I purchased a new system in June…read more It has never worked properly. I have had service here 4 times each one saying there is nothing they can do. Now it is Saturday Aug 15, 2026 it is over 100 degrees out. I have no air-conditioning and no one is returning calls. Call center is closed. This is and has been a horrific experience. May have to take it to legal.

My home warranty sent Malherek to fix a problem with my furnace. My warranty company connected me…read morewith Darryl. He said that it would probably be tomorrow before he could get to me, but if he got finished early, he would come today. He finished early and called to say he was on the way. He went right to work, found the problem, cleaned the burners, and got the problem fixed in less than 2 hours. Darryl was very polite and efficient. He knew what had to be done and he did it. I was very happy with the work that was done. He said to call him if I had any more problems. I will! I recommend Malherek to anyone with furnace problems.

Avoid!! Does not stand behind his work. Installed brand new Goodman HVAC unit.. The very first…read moresummer. I had a coil leak. Charged 300.00 freon and then asked did I want to spend 300.00 more dollar to do the dye test to find the leak. Never once offer to help me with a manufacturer wattage. Since It had been less than 90 days then that leak belonged to him or the manufacturer. I surely didn't cause it but Im surely being charged for it. Im elderly and on a fixed income and haven't had central air in my home all summer. He take no pride in his work. It's all about the dollars to him. He knows that I should not be paying for a coil leak. No other company with take the job using the manufacturer warranty. He could have did the leak test last summer and submitted documents to Goodman Customer Service Warranty Dept and got the problem solved but he wasn't any help even though he got paid to install the unit.

Sarah is really friendly and professional on the phone. This is a great company, thank you!!!read more

I had them come out and give me a quote for a furnace and A/C on a very cold day and was happy they…read morecame out to install the next day. The tech guys got it up and running and I was happy to have heat again. The one problem I had, and still do, is when the furnace comes on it sounds like a train is in the next room. It's very loud. Later I heard a lot of noise in the furnace area and investigated and found a lot of plaster pieces on the floor and a large hole in the ceiling above the furnace. I called the Sales guy, Jim, and explained what I saw. He immediately started blaming me and said they were not responsible for anything. I regretted even calling him. I was not asking him to replace the ceiling, I just wanted someone to look at it. I then called the office and talked to the Receptionist who was so sweet and very nicely told me they would have someone come out and look at it, which they did. I was told there was a small hole, to begin with, and with all the work that was done, it probably messed with the hole. I would have liked it if they could have just covered it up with a piece of wood but it wasn't offered.

Called them around 10am and they had a very nice technician out here before noon. He came in and…read moretold me I wired the thermostat wrong, whoops... then the furnace wouldn't ignite all the way so he cleaned an igniter and it was fixed. Much appreciated.

I am a widow and not knowledgeable on things im trying but its a learning process. The technicians…read morewere awesome. Made me aware of what was really going on over the phone it was a gas issue that needed to be resolved with spire gas services if they came over it would have been money for service call but these great guys helped me figure out what was going on. God bless you you guys are great

I was very pleased with the outstanding response and service that Premier Heating and Cooling did…read morefor me when my air conditioning unit failed to keep my house cool. The service tech was very professional and after his inspection, he explained the problem and the repair procedure. He did an excellent job repairing the unit and made sure everything was running fine and was cooling properly. I also called and talked to the owner and his front office employees. Everyone was very polite, friendly, and professional. They make you feel respected and treat your situation as their top priority. I will be recommending this company to everyone I know in the future if they ever need any heating or cooling work. Great company!

Mr Ross received over $32,000 from my nonprofit over a month ago to install refrigeration equipment…read morefor our grocery store. He has to this day not even half way completed the work and the few panels he has installed is shoddy work. The agreement has expired and he refuses to return our funds. I am forced to delay my project while taking legal action to get our funds back. He does not have the resources and expertise he claims and isnt a registered business with the State of Mississippi. I would not advise anyone to do business with this company.

I initially contacted Goldkamp to inquire about a AC replacement. My experience from that call to…read moreend of service was exceptional! I had to have 2 different techs come out because the 1st guy was just for a quote to replace the unit, but he advised my problem could be resolved with a simple repair. Each person I engaged with was extremely nice and helpful--Terry and my other guy's name I can't remember. They went above and beyond what I could have expected. My total cost was between $200 and $250 for service call fee + 30 mins of work. All they did was adjust my wires and ran codes on the unit to make sure I did not need freon. Oh, he also gave me a new filter and patched up a whole I had. It seemed a tad bit pricey for the average consumer, but I did not mind paying because I believe in quality over quantity. Also, I liked they did not charge me an extra fee to pay with card.

Revised review, May 29, 2025 Sadly, i have to amend my…read moreraving review of a group that i truly had believed in. The recent repair ended very badly. The initial repair left a cut electrical wire next to a gas furnace... a very Critical mistake, that took a ton of begging to get anyone to try to fix..which included living, dismissive claims that it wasn't bad, wasn't repairable, would require a few days to repair,...leaving my neighbors and I with a potential explosion that could be bad...Finally the father came with a wire in a few hours (that supposedly would take days to special order) and while he did replace the dangerous one that they cut, he admitted that the $1000 repair i paid for, seemed to have done nothing. I said, yes, it sounds and acts exactly the same. His behavior was odd, refusing to understand that I was justifiable upset by all the danger I was left in, the excuses and lied to not have to make it safe, then the admission that I gave them a large amount of money that did nothing...and he kept saying he'd fix it. Sounds responsible... but after so much h dangerous unprofessional behavior, the last thing I was up for was trusting any of them to do anything more than prevent the explosion they were perfectly fine leaving me with... So I said, no thankyou... At which time, and I learned to record anytime I had a service person at my house when I was alone, so its taped..he refused to listen and set about taking things apart as I asdetuoveky asked him to please stop. He kept demanding he was going to fix it.....it was late, it'd been a very scary, long day, begging them with many phone calls to just undo the danger with a wire replacement. It was very uncomfortable as I had to ask him to leave and usher him upstairs and out of my home. I will never hire them again based on this horrible incident (s)... And I am still waiting to be reimbursed for the $1000 that I paid them. The furnace died after I paid them to fix what they said it needed, and the sound of loud friction was even obvious to Mr Goldkamp, who wanted to fix it... I had to find a repairman who showed up quickly and showed me that they hadn't really done anything needed, and went about fixing the fan blade that was rubbing against something internally. It took him a short time. I didnt need a new anything... just a piece of metal bent a bit...There was no live wire left by him after he left, next to a combustible motor full of gas, he didnt lie to me, tell me it probably wont explode!, no danger, he didnt take a lot of money, and he restored my heat easily on a below freezing day with no appointment, He did it with integrity and encouraged me to be careful with companies that would ever behave that way... Goldkamp had also given me four separate completely conflicting diagnoses of what was wrong, and the health of my heat and a/c. If I'd believed them, I'd have replaced a fairly new and perfectly good a/c unit ... The younger Goldkamp gave me two different assessments that contradicted each other, no explanation why,... his father, a new one, and the man they sent out to do the repair told me his opinion of all that my furnace and a/c were doing..all of their reports were 180°different from each other. So, after they refund my debit card, for the $1000 they took to terrorize me, cause an explosion hazard, and leave me worse off, I plan on sticking with the young man who earned my trust and fixed their damage. I wish the below review was still how I viewed this company. ( original review below) In a world where increasingly more people have an angle, and let you down, or mistreat you, Goldkamp has always been a breath of fresh air. Ryan made it thru ice and snow immediately, as they had a couple years ago (in another emergency),..he was kind, patient with all my concerns, and hardworking. Cori was great on the scheduling, and communication, and John just left after making the final repairs, also very respectful, efficient, and friendly. I hope what you do catches on to all other professionals. The world could definitely use more people like you. My dear friends, Emilie and Steve Hayes, recommended Goldkamp, and I'm grateful. It was cold here, now we are all warm, safe, and cozy.

In my last review, I mentioned that the business had been sold to Paske Pest Control as they were…read morelooking to expand to HVAC. Unfortunately, they were not up to the job and they dropped out of the venture. However, Larry Meyer is still doing installations and service work. He came out today to service our furnace. He has a new number (636) 626-0829. The old Mauller Jr numbers were sold to Paske, so the new number is the only way to reach Larry, who I recommend for being excellent at his trade.

So disappointed. I had them put in a new air conditioner March of 2022. I tried calling numerous…read moretimes and did not receive a call back. My air conditioner went out 4 months later. I had another person come out and fix it because I could not get a call back. Within 4 weeks later the compressor went out on the new unit. I tried calling again. No response. I had the number of the tech Larry and he did come out. I was told since I had had someone else fix the last problem they would not honor my warranty. So basically Im out $3,500. This York unit has so many other issues that we have to replace the unit. If you are a business please call your customers back!!!

**Heads up that there is something SUPER fishy about the 1 star review left. In addition to the…read moreuser only having posted one review, there is an almost identical review is posted on a different site but with a completely different name. ** Having purchased a home with a SUPER old a/c unit, and an aging furnace I opted to replace both before they gave me trouble at the worst possible time. As usual, I contacted numerous companies for bids. I reached out to a couple of the big name companies, and one guy who lives in my neighborhood. All of which quoted me over 10k. I would later find out that these companies were trying to sell me a higher seer rating, and more tonnage than my small home would ever need. Mr Patrico was upfront and honest about all this, and came in under half the cost of the next lowest bid. When he showed up to do the work, he was efficient and cleaned up everything when he was done. Super nice, personable guy who will shoot you straight. I most definitely recommend giving him a shout for any HVAC needs.

Patrico's sticker was on our furnace when we purchased our home so naturally that's who we called…read morewhen it was time for maintenance. Most recently we had an issue with our AC and called him. He responded immediately, showed up on time and was reasonably priced. He also educated us on the best ways to maintain the system and gave us tips on how to save on our energy bill. Thanks John!