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    Arch Air Services

    5.0 (8 reviews)
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    Services - Arch Air Services

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Goldkamp Heating & Cooling

    Goldkamp Heating & Cooling

    (23 reviews)

    I initially contacted Goldkamp to inquire about a AC replacement. My experience from that call to…read moreend of service was exceptional! I had to have 2 different techs come out because the 1st guy was just for a quote to replace the unit, but he advised my problem could be resolved with a simple repair. Each person I engaged with was extremely nice and helpful--Terry and my other guy's name I can't remember. They went above and beyond what I could have expected. My total cost was between $200 and $250 for service call fee + 30 mins of work. All they did was adjust my wires and ran codes on the unit to make sure I did not need freon. Oh, he also gave me a new filter and patched up a whole I had. It seemed a tad bit pricey for the average consumer, but I did not mind paying because I believe in quality over quantity. Also, I liked they did not charge me an extra fee to pay with card.

    Revised review, May 29, 2025 Sadly, i have to amend my…read moreraving review of a group that i truly had believed in. The recent repair ended very badly. The initial repair left a cut electrical wire next to a gas furnace... a very Critical mistake, that took a ton of begging to get anyone to try to fix..which included living, dismissive claims that it wasn't bad, wasn't repairable, would require a few days to repair,...leaving my neighbors and I with a potential explosion that could be bad...Finally the father came with a wire in a few hours (that supposedly would take days to special order) and while he did replace the dangerous one that they cut, he admitted that the $1000 repair i paid for, seemed to have done nothing. I said, yes, it sounds and acts exactly the same. His behavior was odd, refusing to understand that I was justifiable upset by all the danger I was left in, the excuses and lied to not have to make it safe, then the admission that I gave them a large amount of money that did nothing...and he kept saying he'd fix it. Sounds responsible... but after so much h dangerous unprofessional behavior, the last thing I was up for was trusting any of them to do anything more than prevent the explosion they were perfectly fine leaving me with... So I said, no thankyou... At which time, and I learned to record anytime I had a service person at my house when I was alone, so its taped..he refused to listen and set about taking things apart as I asdetuoveky asked him to please stop. He kept demanding he was going to fix it.....it was late, it'd been a very scary, long day, begging them with many phone calls to just undo the danger with a wire replacement. It was very uncomfortable as I had to ask him to leave and usher him upstairs and out of my home. I will never hire them again based on this horrible incident (s)... And I am still waiting to be reimbursed for the $1000 that I paid them. The furnace died after I paid them to fix what they said it needed, and the sound of loud friction was even obvious to Mr Goldkamp, who wanted to fix it... I had to find a repairman who showed up quickly and showed me that they hadn't really done anything needed, and went about fixing the fan blade that was rubbing against something internally. It took him a short time. I didnt need a new anything... just a piece of metal bent a bit...There was no live wire left by him after he left, next to a combustible motor full of gas, he didnt lie to me, tell me it probably wont explode!, no danger, he didnt take a lot of money, and he restored my heat easily on a below freezing day with no appointment, He did it with integrity and encouraged me to be careful with companies that would ever behave that way... Goldkamp had also given me four separate completely conflicting diagnoses of what was wrong, and the health of my heat and a/c. If I'd believed them, I'd have replaced a fairly new and perfectly good a/c unit ... The younger Goldkamp gave me two different assessments that contradicted each other, no explanation why,... his father, a new one, and the man they sent out to do the repair told me his opinion of all that my furnace and a/c were doing..all of their reports were 180°different from each other. So, after they refund my debit card, for the $1000 they took to terrorize me, cause an explosion hazard, and leave me worse off, I plan on sticking with the young man who earned my trust and fixed their damage. I wish the below review was still how I viewed this company. ( original review below) In a world where increasingly more people have an angle, and let you down, or mistreat you, Goldkamp has always been a breath of fresh air. Ryan made it thru ice and snow immediately, as they had a couple years ago (in another emergency),..he was kind, patient with all my concerns, and hardworking. Cori was great on the scheduling, and communication, and John just left after making the final repairs, also very respectful, efficient, and friendly. I hope what you do catches on to all other professionals. The world could definitely use more people like you. My dear friends, Emilie and Steve Hayes, recommended Goldkamp, and I'm grateful. It was cold here, now we are all warm, safe, and cozy.

    Arch Air Services - hvac - Updated May 2026

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