Cancel

Open app

Search

Zip Dry Cleaners

3.0 (2 reviews)

Services - Zip Dry Cleaners

Dry cleaning

Carpet and upholstery stain treatment

Zip Dry Cleaners Photos

You might also consider

Recommended Reviews - Zip Dry Cleaners

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Rob W.
37
54
21

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

You might also consider

Verify this business for free

People searched for Dry Cleaning 720 times last month within 15 miles of this business.

Verify this business

GEM Dry Cleaners - Every day garments at a great price

GEM Dry Cleaners

(36 reviews)

$

GEMS is definitely a part of my wardrobe maintenance. Whether it's business or pleasure, the team…read moreat GEMS Dry Cleaners keeps me on point. The quality of care with my garments, the value for the service is great too as well as the great customer service makes them a GEM for all to use. Stop by and see them. Never disappoint. It's the great service for me. Thanks GEMS!!!!

OVER $2,500 IN DAMAGES, ZERO ACCOUNTABILITY, DEEPLY UNPROFESSIONAL!!!…read more If I were permitted to give zero stars, I would do so without hesitation. I brought eight valuable garments to GEM Dry Cleaners, including two custom three-piece suits with Italian fabric and buttons, a $500 long coat, and a $200 suede jacket. Every item was damaged. Buttons were loose, seams were torn, and most upsettingly, and without my consent, they ironed sticker labels directly into the fabric of every piece, leaving permanent, burn-like marks. I was never informed this would happen, nor given the option to use pins--a safer more standard method used by most reputable dry cleaners. When I questioned it, the owner, Bryan McNatt, claimed there were signs. The only one I found was hidden behind the counter, barely visible. Others were small printouts, covered by card readers and equipment. Even Bryan admitted the signs were hard to see, which makes it even more perplexing that nothing was said to me during drop-off. I contacted no one, yet Bryan called me personally at 8 a.m. from his cell phone (which I assume he retrieved from the customer system), yelled at and berated me, and offered a mere $36.45 partial refund for the damage of thousands of dollars worth of items. I did not accept the offer because of how inappropriate it was. I spoke calmly and expressed I wanted to handle this amicably, but he was immediately defensive, dismissive, offensive, and said I must be struggling financially to care about the damage. When I said I may have to file a complaint with the Better Business Bureau, he told me to do whatever I needed and banned me from returning. The staff were also rude. One employee was visibly wearing a court-issued ankle monitor while working. While everyone deserves employment and second chances, I believe this anecdote unfortunately gives insight into the deeper issue -- a clear lack of professionalism, accountability, respect across the board, and oversight at this business. The garments are permanently damaged, and nothing can undo that. This was one of the most frustrating, heartbreaking experiences I have ever had with a business. I trusted them with irreplaceable items, and they treated me and my concerns with absolute disregard. Please read through the many other similar reviews. I am far from the only one who has experienced destroyed clothing and mistreatment at this establishment. I am sure they will try to twist and make up some way to rebut this, so I have decided to include some of the photographs of the damaged garments and the obscured signage with this review so that others can see the truth for themselves. I sincerely hope this helps at least one other person avoid the same loss.

Best Choice Cleaners - " Best Choice Cleaners" App available
For your smart phone

Best Choice Cleaners

(20 reviews)

$

Following our wedding, my wife and I looked for a cleaners to get my custom jacket and custom white…read moredress shirt dry cleaned. I want to maintain their quality and need to wear them again next week for a special dinner. We checked Yelp for the best reviewed cleaners in our area, really somewhere in Brandon/Riverview. Best Choice Cleaners stood out and we brought my clothes there. We dropped by on a Tuesday morning and they took in my jacket and shirt. They told me they would be ready the next day after 3pm. Super quick and the price was only around $7. I don't typically ever use dry cleaning so I don't know what going rates are but I was fine with the price. The next day before noon, I received a text from the cleaners saying my clothes were ready. Super quick turn-around and my jacket and shirt look great. The Yelp reviews were spot on! The staff was friendly and helpful. I'd definitely suggest Best Choice Cleaners for your dry cleaning needs.

Just don't bother and find somewhere else. If zero stars were possible BEST CHOICE CLEANERS…read more"earned" it. My husband dropped off a garment for alteration. He returned to pick it up at the specified time and the staff could not find it. They explained that they are under new management and the shop environment was very chaotic. The staff did give him the "Manager" Barbara's telephone number to obtain her assistance in resolving the issue. It was Saturday so he left a voicemail. There was no call back on Monday and he had to call her. Barbara then explained that repairs take 7-10 days. It was now at three weeks, so Barbara said if we went anywhere else it would "take weeks." Despite attempting to pick up the item three times (at the times they specified), we were refused any compensation for our inconvenience . This business needs to take the time to train their staff on their new systems and customer service. Satisfaction guarantee means nothing,

Tide Cleaners

Tide Cleaners

(37 reviews)

I used Tide Cleaners in Sarasota for years and had great experiences, which is why I continued…read moreusing Tide after moving to Brandon. Unfortunately, the Brandon location has been a complete disappointment. I brought in an investment piece I wear as a corporate trainer. The dress and matching belt are the same fabric and color and were cleaned together to maintain a consistent, rich black. Due to the Brandon location's boiler being down for several weeks, my items were transported to another location for cleaning. When they were returned, my matching belt was missing. I went back multiple times. They were unable to locate it. There was no resolution, no replacement, and no meaningful accountability. This is unacceptable, especially when customers are trusting you with high-quality, expensive clothing. The difference between the Sarasota and Brandon locations is stark. If you value your wardrobe, I would strongly recommend avoiding the Brandon Tide Cleaners and choosing a different location or a different cleaner altogether.

If I could give a zero-star rating I would. First- and last-time using Tide Cleaners Valrico on…read moreBloomingdale Ave. I dropped off clothes that were urgently needed for a funeral and was assured they'd be ready in time. Instead, I got a last-minute text saying production was halted and my clothes wouldn't be ready until days after the service. My family had to attend the funeral without what we had planned to wear. When I finally picked up the clothes later and asked if any consideration could be made after I was just told none was going to be given on my $36 bill, the owner, told me in a condescending tone, "Oh no sir, let me take care of that for you but do me a favor and never come back." He said this in front of other customers. I assured him I would never step foot in this business again. Maintenance issues happen, but the lack of accountability, professionalism, and basic respect was appalling. Tide Cleaners lost not just me, but my family as customers, over how this was handled.

Nelson's Cleaners & Laundry - Hole that was blamed on my elbow. My elbow is about 8inches away from that hole they caused. Maybe my elbow caused that bleach stain.

Nelson's Cleaners & Laundry

(2 reviews)

I took my new new quilt to Nelson's dry cleaning only to get it back with what looks like rust…read morestains on it. I took it back to be cleaned again, but unfortunately, the stains were already embedded into the quilt! I called him to fine out what he was going to do with no response from this man! What he had the nerve to do though, was blame me for the stains!! I can't believe this is how a business owner would treat a customer, to blame you for their mistakes!! This was not a cheap quilt, but now I have to replace it with a new one, at my expense, after having to pay for the dry cleaning!! What a bad way to do business! If you choose to patronize this business, do so at your own risk!!!!

BEWARE. Poor business practices. They ironed (damaged) a pair of dry-clean only dress slacks. When…read moreI brought the pants back, I was told that I had to drive to another location and try to speak with Mr. Nelson because they can do nothing about it. Caveat: Mr. Nelson is only at the location from 7 am- unspecified time (they said he leaves "early"). I asked that Mr. Nelson contact me, since my work schedule does not permit me to drive to Kings Ave. at 7 am, during the week. He will not contact me. I was offered zero apologies, no mention of a refund (even for the $5.69 I payed to have them dry clean (ahem..ruin) the slacks. In fact, 2 different employees hung up on my, when I tried to call. One employee (Becky) told me that "they do not make mistakes" and "I do not have time for this." She even went so far as to say that I should take the pants back to the store that I bought them from because the company put the "dry clean only" label on an item that is not supposed to be dry cleaned and THAT is the reason they are damaged. Please do not patronize a business with such apparent lack of customer service, response, and quality.

Zip Dry Cleaners - dryclean - Updated May 2026

Loading...
Loading...
Loading...