Our AC unit finally gave up after 25 years, so it was a challenge to find anybody that could repair or replace our unit. I'm retired, so I've dealt with a variety of home repair specialist in the past, but often enough depend on referrals or reviews online to find a worthwhile person to hire. Zion Custom Air was referred to us by a neighbor. I thoroughly checked their reviews online and called to set-up an appointment. Stephen came out and gave us a quote to replace a bad compressor, however we felt replacing it was a temporary fix at best. He also recommended using that money towards replacing the HVAC system in our home. We decided to go with the latter. He offered a variety of choices that were comparable, if not better than others we had received. Stephen and his crew did an amazing job with the installation. They were punctual, courteous and professional throughout the process. Stephen was very communicative and addressed any concerns or questions we had beforehand and during. They are undeniably one of the best crews we have hired. I would not hesitate to recommend them to family or friends. read more

I'd give more stars if I could. Honest to God, I am SO happy with this company. Our air conditioner started making a screeching noise last night, so I shut it off, afraid it might destroy the whole unit if I didn't. We called Zion immediately, and I even messaged them on Yelp because I was so desperate. lol the temperatures have been brutal lately. When I woke up this morning, covered in sweat, I checked my email and thank goodness they had answered. They set up an appointment with us for this morning, which was fantastic because it's right before the weekend. I was terrified we'd have to go through the whole weekend with no air. But thankfully, they made time for us. The guys called as promised, and they even showed up early. Both men were so polite and professional. Great people, and they really knew their stuff. They are also reasonably priced. It was our motor that was the problem. Thank goodness they had the motor we needed on the truck. They also checked the whole system and answered questions so nicely. They have a customer for life here. I'm still so impressed and thrilled they were able to fit us in because I know they were very busy. Everyone's systems crash during the heat waves, right? read more

Stephen Andrade is the owner. He is trustworthy, has excellent prices, great results, does what he says he will in a timely manner and leaves everything clean and neat. I cannot overstate how pleased I am with his product and service! read more

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I have used this company for a few years now and I am very satisfied with their service. They have always been super responsive, reliable and honest. These guys are professional and have always come to our rescue when we are in desperate need (we own a business) I highly recommend them! read more

We had a wonderful 5 star experience with Zion air. We recently moved into a new home and was having decreased air movement in two of the rooms causing them to be warmer than the other areas of the house. Another AC company wanted us to buy a whole new unit however, Stephan suggested increasing the vent size and adding 2 additional return ducts which dramatically improved the air flow in those rooms. My Husband and I are both pleased with the work and outcome! read more

Stephan came out to install my blower motor for my Lenox heater. He is extremely knowledgeable and pays attention to details . He had to rewire and put in an accessory part to get the blower motor to work since I purchased an aftermarket product. The heater is actually using both cycles which it has never done since it was installed 20 years ago. The main board was having problems as well but so far it is still working . When the main board dies I will have him install that. I highly recommend him. read more

Steven is our go to person, he has been great through the years. Always ready to help and very honest pricing. We recommend him to all our friends and family. read more

Yet another 5 star experience with Zion custom air. Seriously the best around. We will not use anyone else.

Needed a tune-up and Google Nest installed in my home and was referred to Stephen at Zion Custom Air. He came out within a few days and diagnosed a few small leaks. He did a great job with all the small little maintenance and was very kind and professional. Definitely our HVAC guy from now on. read more

On the hottest weekend of the year my AC went out Friday night. I called Zion as soon as they opened on Saturday morning and they were able to squeeze me in around 2:00 pm the same day. The service was prompt, fixed my issue, and was reasonably priced. I'll definitely call them again. read more

These guys get the job done right!!! I have used many companies out here in the AV and I tell you most of the companies I have seen are a joke. Business owners that come out 3 or 4 times and finally tell me that I need a new unit. Stephen with Zion came out gave me a clear and clean diagnosis a good fair price and now my air conditioning blows cold again. On top of that Zion also came out to fix my walk in freezer in my restaurant! Now I have a company that I can trust who actually knows what they are doing. Thanks again Zion. read more

These guys were fast and professional. Gave me a quote thru yelp and were at my house the next day performing work in 112 heat! Would definitely recommend. read more

Stephen and Zion Custom Air are excellent. I was having issues with my home heating system. While it worked some of the time, the heater wouldn't always kick on properly and I would wake up most mornings to a freezing house. I tried changing out the thermostat but the issue remained. I called Zion and was able to quickly schedule an appointment. Stephen was in and out in no time. He immediately diagnosed the issue and repaired the problem. He even took some extra time to show me how to troubleshoot and better maintain the unit so the issue could be prevented in the future. My experience was fast, pleasant, and best of all, inexpensive. I highly recommend Zion Custom Air and will be referring anyone I know with HVAC issues in the future. read more

Quick response. Job was done in less than an hour and was done right the first time. Will be my go to from now on.

Customer service and expertise are above outstanding! Very quick to respond, honest troubleshooting and price quote. Stephen had my A/C unit back up and running in less than 30 minutes after arriving. Keep doing great things! read more

Stephen came out to fix a blower after-hours and did an excellent job quickly diagnosing and repairing the issue. Quick and fair price, I would highly recommend! read more

Stephen was excellent to work with, he was quick to respond and provided a thorough estimate. The work was scheduled quickly and completed in just a couple of days. He and his staff kept my house clean during the process. He also coordinated duct testing and obtained City permit. The completed work is professionally done and tidy, I'm very happy with my new RUUD HVAC system. Thank you Stephen! read more

This review is long overdue. We are incredibly grateful to Stephen for fixing our air conditioning last year during the heat of summer. He made the trip to our house in North Hollywood in the evening and was able to fix the AC. We were worried that we'd have to replace the whole unit but it turns out we just needed a part fixed. Stephen was honest and fixed our AC for much less than completely replacing it. Thanks Stephen!! read more

I was searching for a good air conditioning and heating company after my older model unit stopped working. I called Zion Custom Air for a quote on a new system. Stephen came out and diagnosed my hvac system and was able to change my thermostat and install a retrofit furnace kit saving me a lot of money, I thought I was going to spend. My hvac system is running great again. My hvac system is an older model so I know I will need a new one in the near future and when I do I'm going straight to Zion Custom Air. Stephen was very thorough when explaining the repairs needed as well as very professional. Thank you Stephen!! read more

Stephen the owner was amazing! Our air conditioning went out on one of the Hotest days of the month. I was having friends stay at my house that evening and it needed to be fixed ASAP! We called him around 7pm and he came out an within the hour! I had called it least 20 other companies that couldn't come out it least for another day or two. Zion air came out after business hours worked until dark to get it fixed. He was very honest and works hard because he's the owner! I highly recommend Zion Air! read more

I recently called Zion to inspect an older inoperable home heating unit. Steven came out at the end of the day as promised and conducted a thorough inspection. He identified a few issues and replaced the air filter during his inspection (there was a spare filter in the attic). With a little tweaking he got the heater working again. He charged what he originally quoted on the phone. I was very pleased at that. I'll definitely use Zion again as well as recommend them to others! read more

The Zion is really knowledgeable , courteous , honest and skilled. I called Stephen and he troubleshoot the issue over the phone . He came next day fixed it with reasonable price . I would highly recommend this company to anyone. They are fanatics. Thanks Stephen for your great job . read more

We are so thankful to have found Zion Custom Air. Stephen was so easy to work with and worked very hard at accommodating our needs. Pricing is extremely reasonable and Stephen is very professional and honest. Will definitely be using them again for any future needs. read more

Stephen came out on an emergency Saturday call when the furnace stopped working on a very cold day. He quickly diagnosed the problem and repaired it which provided much needed heat. He also discovered a problem with the propane tank which I had repaired and came back to adjust the propane flow to insure the unit was operating efficiently. I highly recommend him. He is knowledgeable, professional, courteous, and reasonably priced! read more

Something was wrong with our Central Air. When we turn on the air conditioner, we hear water dripping . So one of my friends recommended Zion Custom Air. We called and this guy, Stephen , came and checked it out. He was very diligent and patience . He took his time to figure out what was wrong . But whatever he did , we don't hear the water dripping anymore. Not only that, he actually helped us set up the Nest thermostat. Plus, he was pretty straight forward with the price and everything. So I highly recommend this company if anyone ever have problems with HVAC. read more

Want to thank Steve for repairing my AC. Great customer service. He was very good at explaining what was wrong with my AC which was helpful considering I don't know anything about them. If you have any repairs needed I would highly recommend him. Thanks again! read more

Zion air saved my family today! The air conditioner stopped blowing cold air around 5:00. Of course it was 100° today and I was roasting chicken in the oven (not the best idea haha). Anyway, I called Zion Air at about 6 and Stephen showed up within the hour, found the problem, and fixed it within ten minutes. My son has ezcema and can't tolerate the heat, so I was very worried. He was able to go to sleep comfortably. I'm a happy mom and I'm so thankful I called this company read more

During the summer of 2017 the air conditioning broke. We called a few air conditioning companies to get it repaired. Everyone we called told us that it wasn't worth fixing our old a/c and all they wanted to do was sell us on a whole new system. Some wanted over $10,000 to install. I am so happy that we called Zion Custom Air. One of their techs came out and he was very professional and was able to repair our a/c in under an hour. He had the part in the truck to get it done. Affordable and quality work. read more

I highly recommend Zion Custom Air. Stephen was absolutely amazing. He immediately responded to my call and came out the very same day. He kept me informed throughout the process. The price was extremely reasonable. Stephen was very professional, polite and provided great customer service. He also answered all of my questions. 5-star service! read more

This might be the second review I've ever written if not the first. I've had THE BEST service with Steve at Zion Custom Air going on for almost 7 years now. I was referred to him originally by a real estate agent/property owner whom had worked with him on multiple occasions at their different properties and said that I HAD to call him. He has been not only prompt and thorough but extremely kind and honest through the years. It's priceless to find someone you can trust and rely on to do a great job, that's why I'm writing this. read more

Bought a Mr Cool DYI 2400 btu spit unit . Well , i installed it myself , for a bedroom . Being 65 years old and handy , the install was the easy part ! I turned it on and every 3 minutes the condenser would turn off ! So , the company i bought the unit from said to me - hire a air conditioner repairman . I called " Zion Custom Air" and talked to Stephen . Stephen came over to troubleshoot the air . The circuit board was bad ! Stephen said he will call the company to see whats next . Next - a new condenser is being shipped out to my home . When the new condenser was delivered i called Stephen. He came over and installed the new one . Long story short ---- Stephen is the best AAA++++ , Ingrams water & air equipment / where i bought it from AAA++++ , and Mr Cool / the maker of the 24,000 but spit unit DYI AAA++++ . Side note , Ingrams said to send them the bill from Stephen at Zion and they will pay for it . Mr Cool has a 5 year warranty so Mr Cool will pay back Ingrams / i guess ! Anyway " Very Happy With Zion Custom Air " And Stephen is very clean , with a great personality included ! I would hire him again when needed ! read more