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    Zinnia

    5.0 (7 reviews)
    PriceyJewelry
    Closed 10:00 am - 5:00 pm

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    Embler's Jewelers

    Embler's Jewelers

    4.4(7 reviews)
    3.5 mi

    Customer service, unique pieces, fair pricing, nice esthetics. They even have an emergency line to…read morecall when they are closed!

    A nightmare from start to finish. I dropped one of my vintage watches on the ground and the crystal…read moreshattered. It's a very simple mechanical watch from overseas that I was fond of. The date window looked fine and all I could see was only the crystal had shattered. I brought it to Emblers hoping to get it fixed quickly. They don't do any watch repairs in house and told me they'd have to ship it to a watch specialist to get a quote and to get it fixed. The cost of shipping even before the quote seemed high but I said yes since I was in a rush to get it fixed. It took Embler maybe 1.5 weeks before I got a quote and another 3 months before they told me it was fixed. I was calling almost every week and a half. They claimed they left a message but never did. Looking at the watch the crystal they replaced it with was nice but the date window was completely broken. When I wound it it was off center and the number didn't line up with the window anymore. I also got the watch back with the date window on a different date than when I had dropped it off, the watch was stopped when I had given it to Embler. I called Embler and he stonewalled me and claimed the watch maker had never opened it and would never do such a thing. What more he also claimed their watch maker had been working on watches longer than "you've been alive" and he worked all day on Patek Philippes and Rolexes and there's no way he'd ever break my watch. They refused to reimburse me for the damages and only offered to refund the replaced crystal. I was livid and didn't take Embler up on the offer as I was on rotating shift work working nights and was about to change Navy duty stations shortly after. I didn't want to even go back after being disrespected and gaslit. My watch is still broken and I don't have the time right now to get it fixed anymore. Don't trust this place with your watches. I don't have experience with their jewelery but I wouldn't trust them with that either. Take your watches or jewelery repair to Summerville Jewlery Repair instead, I had a great experience with them.

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    Embler's Jewelers
    Embler's Jewelers
    Embler's Jewelers

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    Diamonds Direct Charleston

    Diamonds Direct Charleston

    4.6(37 reviews)
    1.8 mi
    $$$

    We bought my engagement ring and wedding bands here 5 years ago. They were super helpful then with…read moremy indecisiveness and never rushed me. I take my ring back a few times a year for them to deep clean it and check the prongs and overall "health" of the ring. They are always helpful and kind. I work with my hands a lot and my soldered together wedding bands broke apart. I was really upset about it, but I brought it in and they assured me it would be good as new when they fixed it. Exactly on schedule 2 weeks later they called to say the rings were ready. I also took my engagement ring to be cleaned and they sparkled like new. They've always been helpful and I think the prices are great for any budget. They also can help find loose stones and make whatever your heart desires! I definitely recommend this jewelry store for any jewelry needs!

    On sight security measures makes DD feel a little safer. Entry is locked until they get a picture…read moreof your face via their security camera. The service staff was super friendly and helpful. Took the time to find out what I was looking for and show me many ring designs and stone shapes. He explained diamond characteristics and ring options. Seemed honest about diamond prices and how size and clarity affect those prices. They will replace supporting stones for the life of the ring (just not the main diamond). Maybe a little pricy, but you likely get what you pay for in the diamond industry, and here I felt like I have many more options to design the ring I wanted and make it a one-of-a-kind.

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    Diamonds Direct Charleston
    Diamonds Direct Charleston
    Diamonds Direct Charleston

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    REEDS Jewelers

    REEDS Jewelers

    3.3(16 reviews)
    1.6 mi
    $$$

    If you want associates who will immediately look down on you, this is the place. The people working…read morehere are rude as hell and act like complete assholes. They clearly care more about making a sale than building any kind of real customer relationship. I've purchased a David Yurman piece from this location before, which makes this experience even more disappointing, but I will never go back. The judgment starts the second you walk in. I get that this is supposed to be a "high-end" store for Mount P., but that doesn't give them a pass to treat people like trash. The only thing I received was straight up condescension, and no meaningful service. If I could give zero stars, I would. They seriously need a reality check. Really wanted a John Hardy piece, but the attitude was such a turnoff.

    My wife purchased a Cotizen watch for me for Christmas. She was ignored and experienced less than…read morestellar customer service, we can only assume because the cost of the watch she chose wasn't considered high end. When I opened the watch today, Christmas morning, the date on the face showed 12th. What kind of sales representative doesn't check to.set the date properly before packaging it up for the customer? Imagine opening a watch Christmas morning and rhe date is wrong. What a joke.of a jeweler. The thing about profiling customers is a business never knows who that person.is and what they may return for in the future. Reed's should be ashamed of their actions and inaction on this sale.

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    REEDS Jewelers
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    Zinnia - jewelry - Updated May 2026

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