Polly's is the go to spot. Went in here for an engagement ring and met multiple times with Hope to get it perfect before ordering. Super nice people and had the ring ready in a reasonable amount of time. read more

Was highly recommended but my experience was not the best. Extremely unknowledgeable girl at the desk. Called my jewelry quality "red flag" which was not only rude but incorrect - overall her demeanor and method of checking my jewelry was very low class and pathetic. Measured the jewelry wrong too (so their scales are not reliable fyi) and not in front of me; speaking of red flags. This wasn't the first place I went for a quote - all other jewelry stores were respectful so this was a first and surprising. Maybe she was just one uneducated lady working there. What's funny is that I have exact record and knowledge of my jewelry with paper work so all it did was make me think this business hired an inexperienced, ill mannered and pathetically rude woman. Wouldn't go there again. If I was the business owner I'd definitely check in - customers are not stupid and it's better to just admit you don't know about a certain item or you low ball because of your personal profits. Don't disrespect someone's valuables and always be kind. Also, get a XRF spectrometer you guys ;) read more

Great customer service. Ellen was very understanding and helpful. Spoke with my Boss at work who also highly recommended them after learning of my interaction. Seems like good old fashioned personalized service. read more

Came here with my fiancé for my wedding band and to have my engagement ring resized. My ring was ready much faster than they had originally quoted me and was done perfectly. They had a "tax free" sale and I was able to save some money on my wedding band. Highly recommend!!! read more

Thank you Lynn @ Polly's!!! We had recently moved from Chicago and during the move, my wife's necklaces had gotten quite tangled during the shuffle. I tried for hours to get them apart but to no avail. There had to be a better way! I looked up Polly's online and due to their great reviews; I brought my issue and made it THEIR issue :) best decision ever! Lynn helped me and said she would do her absolute best to untangle the mess of beautiful necklaces that I provided to her. A couple days later I received a text and went into the store. Every tangle was gone. Necklaces were all in separate bags and received a small bill for their time, with a smile. We will certainly take our jewelry purchasing business here when the time comes. As for now, my wife can catch up on wearing her jewelry that had been tangled for the past few moths. Thx Lynn and Polly's! read more

Polly's Fine Jewelry - Mount Pleasant on Highway 17 is a reliable and consistent option for quality jewelry and much more. The staff here is very friendly and accommodating to make sure that you find everything that you need. Good experience every time I have been here. read more

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Exceptional. Very warm and polite service. I needed a link band refitted for my Apple watch. Jeweler (S guy in a Bulls Bay shirt) did it immediately. No charge. I'll be back to shop for jewelry. read more

Amazing service. Outstanding customer care. Quick turnaround time. Extremely impressed with the kindness and care provided by their people. I highly recommend it!!! read more

I've always chosen Polly's because in the 20+ years even though some of the people have come and gone the same friendly service has remained the same! What a great place. I always feel good about how I'm treated here! read more

I am new to the area and found this gem. They have a wide selection of jewelry and even buy gold. This is my go to place. I have had them resize several watches for me and will see them again in a week for another watch. The staff is friendly and professional. read more

I called to price getting links removed from my watch--$15, not bad! So I stopped in. There wasn't anyone else in the store. I was immediately greeted. I showed the associate my watch and she said she would start by taking one link out. I browsed around which I waited. All of the pieces are beautiful. It only took about 5 mins or so. We chatted as I was paying. She was very friendly and engaging. There's a small cart by the register with complimentary bottles of water--what a cute touch. read more

I walked in for a watch battery replacement which was promptly done for me (yay!). The person helping me answered questions I had about other products and gave useful advice, too. I also received an answer to a question on Yelp in about a day which was helpful. Overall visiting Polly's made a pleasant and worthwhile trip! read more

great service. i get my watch battery changed here. never too busy to take care of a small transaction

Just need to give a huge shout out RAVE review for Polly's Jewlery, long time family owned local business. I sadly and stupidly while gardening with rings on lost a diamond in Tiffany engagement ring. They just did an immaculate job both replacing the stone, and resizing the platinum band. I couldn't be happier with the end result, true professionals, highly recommend this trusted local jewler for your needs. read more

I absolutely love this jewelry store they have very unique styles and such a kind staff! read more

Utterly gorgeous jewelry! Have had pieces for literal decades. The BEST PEOPLE, Service, varied inventory, prices and the epitome of southern hospitality. read more

This family run jewelry store is just beautiful with lots and lots of fabulous pieces to choose from and browse through. I've been here before getting watch repairs. The staff are friendly very helpful & efficient. Not pushy at all and allow you to browse at your leisure without pressure to try stuff on or sell to you. I really liked that. I love the fact that they are locally owned and have a great supply of beautiful jewelry with coastal accents. Oh my they really have beautiful pieces.. sand dollar, Starfish PalmTree diamond encrusted necklaces earrings & rings. I promised myself that I was going to save up and come back here to purchase one some day when I have no other bills to worry about. I also like that they are so helpful & down to earth even though my repair item was not bought at this store. read more

These are amazing people! I went in today on a fluke (I just moved here), and they adjusted my watch right away and I was able to see some incredible watches, pearls and diamonds while I was there. So friendly! So knowledgeable! So professional! read more

They are the most honest ,reliable and go the extra mile for their customers. My family and extended relatives have been purchasing our jewelry from Pollys for years . They are the best diamond store in the Lowcountry. Thank You Pollys ! read more

Rosemary is the best! I had found a couple of settings I liked from Artcarved and they don't usually carry those engagement rings, just the wedding bands. She ordered some samples of the settings and helped us pick out the right one for me then they got it in quickly and did a beautiful job setting the diamond. She even helped us find a wedding band that would go with it and stand on it's own (not the one that is part of the set) and what we came up with is a gorgeous set that I will be proud to wear forever. When we needed to order the groom's ring we went right back to her. She gave us an excellent price on a ring that he picked out. He got exactly what he wanted. I'm sure we will be going back there for all of our jewelry needs! read more

Polly's Fine Jewelry - Gorgeous wedding set from Polly's. Thanks Rosemary! - Jewelry Near Me - Mount Pleasant, South Carolina

I worked with Richard and Rosemary at Polly's Fine Jewelery during the process of buying an engagement ring. They were both extremely helpful and very patient with me through all of my questions. I was interested, and very particular, about all of the details about the diamond itself. Richard took time to explain everything to me in a way that I understood. Rosemary helped by emailing me GIA reports even when she was off work for a holiday weekend. I would definitely recommend that you consider Polly's as a great local jeweler. read more

There's no question that Polly's has a fabulous array of retail jewelry...but their repair services are superb (and reasonably priced); their appraisals are critical if you ever change insurance companies; and their staff are uniformly courteous. I stopped by to try to rescue some sentimental earrings that were costume pieces. Because they were base metal, nothing could be soldered on. But the sales woman consulted the repair specialist and they came up with a unique solution by adding a frame. Happiness all around. read more

I emailed Polly's a few days ago regarding replacement batteries for a few of my fiancé's watches. I rec'd a quick response from the owner. I showed up today and was greeted promptly. Sorry I didn't get her name. She was spectacular in her customer service. I had brought in not one but six different watches to have their batteries replaced. I was figuring it was gonna take a few days, if not a month. That's where I was wrong! She mentioned that it would take her about 15 mins if I wanted to wait. Whoa... Are you kidding me?? I will tell ya, she was done in 10. I told her I would be back, and I will be. My lady loves diamonds and their prices seem more than fair. Thanks again! read more

Wow! Just wow! This place is amazing. We bought my engagement ring and our wedding rings here. We now live in Atlanta and I had one diamond fall out on my wedding band ..... they completely took care of us. The personal attention and customer service sets this store apart from the competition. read more

I brought my grandmothers necklace here to have the chain changed and they were so professional and quick!

I had a ring wanting it to be reset. Simple. Ms. Miller said she would work on it.i waited 6 wks and when I called back to check on it, the girl at POLLYs said ms miller was on vaca and sensing i was upset, she would be able to take care of me and find something i would like! pronto. I waited and waited....no call ! I called back and this women said , "they were swamped but she would help me get it right. I waited over 4 hrs, NO F CALL! So I call back and she whines " I'm sorry we got swamped , what do you need?" I re go it, and she then states, " we cannot find your jewelry"! am over this dip s$$t place by now, I ask " I will come for the rings tomorrow...she says we don't know where they are ! I said if you don't have them by tomorrow when I come , I will have the police come with me. I came back and picked up my rings and had them beautifully reset by HANCHEY'S , NO F problem! I think POLLYs MOUNT PLEASANT IS AWful They are not creative, they Are not into customer service, Ms. Miller!!!!!!! I took my rings to HANCHEY JEWELRY and had my ring back in 3 days, read more

Went in the other day to have pins put in watch. Was told they they couldn't do it but said that so and so could do it and hubby said ok well I said let's bring it back after we get home next week from out of town. Well we were looked over to the next customer that walked in. Even though we were not finished good bye Polly's!!!! read more

I had the absolute best experience at Polly's! The staff was so friendly and helpful. Lisa really took care of me, and I'm very grateful. Definitely go visit them because their customer service is like no other!! read more

Excellent and patient. Attentive to our needs, relaxed with no pressure. Large selection, with a full price point range for any budget.

I went to Polly's for the first time to get some appraisals on some rings that I wanted to sell. Amy Walsh is the appraiser in Mt. P and she called me (after looking at them) and told me that she would only recommend getting one of them appraised because that one would be over $1000 and therefore worth the appraisal cost. It is only $95.00 for the first ring and then I think $75.00 for each one thereafter. A lot better than Croghans! In any case, I had 9 rings and asked her if she would mind if not appraising them, just giving me information on the metals and stones of each one, thinking that she would be open to giving me a set price for all of the lesser ones details together. So when I went to pick up all the rings, she gave me the printed appraisal of the expensive ring ($95) and a printed run down on what the others were made of and only charged me $95.!!! so incredibly nice of her, as I needed to know at least what they were made of (and willing to pay for that) so I could also sell them even though I wouldn't be getting very much. Thanks so much to Polly's. The people there made me feel so welcome and Amy was so kind to suggest just appraising one. It really meant a lot to me as I don't frequent jewelry places and not familar with them. read more

Rosemary has been amazing every step of the way with helping my fiancé pick out the ring to helping us choose our wedding bands and beyond. She is always willing to help and cleans my ring every time I pop by. Since then, I have even used them to take a link out of my watch and repair my necklace. I had prongs added to the inside of my ring and the jeweler had it to me within an hour and a half. My fiance checked around to make sure he was getting the best diamond for the price and best price for the diamond and sure enough, Polly's had the best deal for him. My little sister is looking at engagement rings now, so of course I brought her to Polly's to look at rings. Emily has been such a great help with my sister and helping her find her size and the perfect ring so we can secretly already know what she wants. ;) Emily has even given us some excellent advice on what type of wedding band to get for a handy man who wants a ring that will withstand the test of time. Ultimately in a nut shell, Rosemary and Emily are amazing! I am sure everyone at Polly's is amazing, I have only just worked with Rosemary and Emily. Excellent customer service. read more

Polly's Fine Jewelry - Jewelry Near Me - Mount Pleasant, South Carolina

I always have such an amazing experience at Polly's! I love walking in, not only because of all of the beautiful jewelry, but also because the people are so helpful and always have a great attitude. Awesome, local, family oriented jewelry store! Would definitely recommend to all read more

Megan was extremely helpful when it came to getting my watch and ring resized. She was up front with me about the fact that my ring may not be able to be done, given the type of stone, which I wasn't expecting. Most places would have just agreed to do it and probably would have ended up damaging the piece. I would definitely recommend Polly's to anyone who wants to be sure their items are handled correctly. read more

I recently moved here and needed my engagement ring resized. I was very nervous to leave my ring in a place where I did not know the jeweler. Polly's had me bring it in and resized it within the hour. They did a wonderful job. It was done quickly, inexpensively, and efficiently! Thanks Polly's for putting my mind at ease. read more

My first experience with Polly's Fine Jewelry was an excellent one!!! They serviced 2 watches for me, and I appreciated the extra time and care with they took with them. I will definitely be a returning customer because of their exceptional service and friendly staff. Thank you! read more

Helpful courteous staff. Always greet u with a smile and willing to solve your problem.

This is TRULY the best jewelry store in town. There are so many wonderful products to choose from in a wide range of styles. I think the buyers must go above and beyond in their efforts to offer something for everyone, while also looking for unique lines. Additionally, the customer service is truly AMAZING! Every person I have ever worked with has been kind, knowledgable and always smiling. If you are looking for Jewelry, there really is no other place to go!! read more

Polly's in Mt. Pleasant could write a book about how customer service is done RIGHT. Megan recently helped me repair a watch that hasn't run in years. I was treated with utmost courtesy and professionalism. She worked with the jeweler to insure the repair was done quickly, called to give me a repair estimate, and returned my watch before the due date in perfect working condition with the RIGHT TIME and the RIGHT DATE set. I'm impressed. read more

I came here last Friday to have some jewelry fixed and re-rounded. Emily was very helpful and did all she could to help me. They re-rounded one of my rings and took my watch to have the dial fixed. She did tell me that she did not think that the jeweler would fix one of my rings based on the fact that it had intricate work and its odd shape, and sure enough, he did not feel comfortable working on it. Considering that its a family heirloom I'm very grateful for their honesty. I'll be coming back for sure! read more

My husband and I got our wedding bands from Polly's 10 years ago. As a 10 year anniversary present I wanted a matching diamond and sapphire band. After 10 years they still had our original records and Emily was able to track down the jewelry maker and place a special order for us. read more