Came here with my fiancé for my wedding band and to have my engagement ring resized. My ring was…read moreready much faster than they had originally quoted me and was done perfectly. They had a "tax free" sale and I was able to save some money on my wedding band. Highly recommend!!!

Thank you Lynn @ Polly's!!! We had recently moved from Chicago and during the move, my wife's…read morenecklaces had gotten quite tangled during the shuffle. I tried for hours to get them apart but to no avail. There had to be a better way! I looked up Polly's online and due to their great reviews; I brought my issue and made it THEIR issue :) best decision ever! Lynn helped me and said she would do her absolute best to untangle the mess of beautiful necklaces that I provided to her. A couple days later I received a text and went into the store. Every tangle was gone. Necklaces were all in separate bags and received a small bill for their time, with a smile. We will certainly take our jewelry purchasing business here when the time comes. As for now, my wife can catch up on wearing her jewelry that had been tangled for the past few moths. Thx Lynn and Polly's!

Was delighted to find this. Mr. Washington seems very knowledgeable. He was friendly and helpful. I…read morejust came for a new watch battery but plan to bring some jewelry for repair

I had a very old Chronographe Suisse watch possibly 70+ years old or more as a family heirloom…read more It's from long before the quartz era so I needed someone with expertise to get it working again. Even years ago when it was running it made a hollow noise while ticking. Leroy got it up and working. It took six weeks but it is perfect now. It was pricey to repair but you kind of expect that with older watches that have more intricate parts. He even replaced the leather band and matched the buckle. His shop is a little hidden in the plaza so it's easy to accidentally drive by, but he is worth the visit if you have an older watches that needs fixing.

Had my husband's ring resized. They sent it to NYC to match the border. And they offered me cash…read morefor a found ring

Donna was absolutely amazing in helping me to re-create an inherited ring into a beautiful bangle…read more Her patience and creativity was great and I highly recommend her to anyone who who wants to repurpose any sentimental jewelry.

If you want associates who will immediately look down on you, this is the place. The people working…read morehere are rude as hell and act like complete assholes. They clearly care more about making a sale than building any kind of real customer relationship. I've purchased a David Yurman piece from this location before, which makes this experience even more disappointing, but I will never go back. The judgment starts the second you walk in. I get that this is supposed to be a "high-end" store for Mount P., but that doesn't give them a pass to treat people like trash. The only thing I received was straight up condescension, and no meaningful service. If I could give zero stars, I would. They seriously need a reality check. Really wanted a John Hardy piece, but the attitude was such a turnoff.

This is for Reeds e-commerce (not this store in particular) but I have no idea how to review the…read morewebsite on Yelp. I paid for a wedding band via Reeds.com and never received my package (it went missing from my mail room). We notified Reeds immediately and opened a claim with UPS. Reeds customer service has not been helpful at all, and are 100% mishandling the case. I tried to call the customer service line to speak to someone else about it and they weren't able to help me. Just FYI, you've lost a large of customers because of this case (our family, my friends, and co-workers that I've shared our incident with). Lifetime of orders from all these people will be a much bigger loss to Reeds than the $750 ring Reeds refuses to replace or refund us for.

All I want to say is "Thank you! Thank you! Thank you". My watch lost the pin that holds the band…read moreon. I took it to several other places in town and they either would not work on it or did not have the part. I sent it back to Seiko and they sent it back saying they didn't have the part. My wife brought it in and you took care of it immediately. All for under $10. She gave me this watch our first Christmas together in 1989! I only take it off to shower in all those years. It is not a big ticket item but to us it is priceless. Thank you

Place to go for you new and refurbished Rolex's. Also will repair them. Great jewelry collection…read more A must stop for those in the market. Frank G

We have been customers of MP Demetre Jewelers twice now. It started when my 16 yo son decided that…read morehe would use the money he earned from his summer job to buy a Hamilton watch. We vacation in South Carolina in December and since we don't have a local Hamilton Dealer my son waited until our December visit. When we walked into the store, I was worried that he wouldn't be taken seriously, as he was a teenager and kind of knew what he wanted, but wasn't quite sure. Andrew was who waited on him was awesome with my son. He allowed him to try on different watches. We even went to lunch and came back so that my son made sure that he was buying a watch that he really wanted. Fast forward to this December, he graduates from high school in May and wanted a watch as his gift. My son emailed Andrew and asked when he'd be working while we were in the area and set up a day that we'd come in. I gave Andrew the price range I wanted to work within and he showed my son everything in his price range and helped him find the watch he chose, which wasn't a watch he thought he'd like before we went to the store and tried things on. I can honestly say that we were treated as well as a customer buying his second or third Rolex, each visit. Andrew is my now who my son will buy his future watches from. He wouldn't go anywhere else, because of how well he was treated. Thank you Andrew. Your kindness, honesty and knowledge is what draws my son to you.

While in Charleston I decided to make my personal appearance to the local Rolex AD for the…read morepossibility to see if a non local could acquire a new Swiss time piece and folks I got same answer, NO! Well " NO " with a smile..... Well, I did get an option for a 36mm Rose Gold Rolex the watch nobody ever wants. Folks this is what they hang out as fodder for anyone not wise to the deception of ROLEX Authorized Dealers in hopes you feel lucky you could buy it. HOG WASH on that watch, I ain't buying it. Nothing quality for sale from the back room stash held out for favorite customers was offered either..... Over all the store was nice but nothing stellar. Rolex was pushed up front with maybe 2 dozen exhibition watches for show. Folks that means you can't have one if it says EXHIBITION on the tag... Now in the back was your lower modal options like OMEGA & TUDOR for consumers wanting anything.... I'm happy I ventured into DP DEMETRE Jewelers cause maybe one of my dream watches could be offered to me.. The salesman did complete me on my Rolex GMT I was wearing so I had that going for me. Anyways on a side note on my way to dinner I received a text from another AD offering me a DAYTONA OYSTERFLEX YELLOW GOLD Pikachu dial, I said YES!

We love working with this team! The parking is tough around lunch but otherwise easy in and out…read more They've done excellent work for us and are always willing to answer questions.

Everything ! All staff very friendly and professional. Reasonable prices on repair services…read more Lovely array of jewelry pieces . Absolutely will go back. Ask for Cathy !

Luxe Jewel Exchange is our place for all of our jewelry and watches. The owner, Brian, and his team…read moreare extremely helpful and professional. The store features both high end and unique pieces, estate items, etc. last purchase was a Rolex. Luxe has become our jeweler - will not go anywhere else!! Couldn't recommend more highly.

From the owner: Welcome to Luxe Jewel Exchange, your premier jewelry store in Mt. Pleasant, SC. With over a century…read moreof combined expertise and an in-house gemologist, we're your go-to destination for jewelry and watch repairs, sales, and exchanges. At Luxe Jewel Exchange, we believe in giving new life to cherished pieces. Bring in your old jewelry, and let us reimagine it into a stunning new creation. From intricate custom designs to high-end watch servicing, we're committed to preserving the beauty and value of your treasures. Our expert team provides comprehensive services, including jewelry and watch repair, maintenance, and professional appraisals. Visit us today and let our staff help you think outside the jewelry box!

I love this jewelry shop. It's family owned and run and each owner is extremely knowledgeable about…read moretheir areas of expertise. I've purchased or been gifted jewelry from Joint Venture for over 20 years...including my engagement ring which was designed and made there!! It's not just for women, my son and husband have both purchased watches.

Professionalism is the upmost experience.. Knowledge accompanied with customer service skills Is a…read morewinner for everyone.

M M Not the same…read morebusiness it used to be! New employees, and new ownership are terrible! This is what happens when local Charleston businesses sell out to businesses from up north. Not as friendly, not as helpful and kind of a scam, told us $75 for a"repair" we have never had to pay for in the past and then ended up charging us nearly $200, very very dissatisfied and disappointed.

After taking my clients to another place to sell his coins and silver and jewelry, we finally…read morelanded here! My client is an 89 year-old gentleman trying to downsize things from his house. The employees here were so kind and so helpful to him, so much more than the first place we went to. I could see they took great care of explaining to him what they were buying and why as well as what they were buying and why. He was very well pleased as was I to see that they took good care of him after seeing how well they did, I might actually come back here myself