Cancel

    Open app

    Search

    Diamonds Direct Charleston

    4.6 (37 reviews)
    PriceyJewelry
    Closed 10:00 am - 7:00 pm
    Updated 2 weeks ago

    Diamonds Direct Charleston Photos

    You might also consider

    More like Diamonds Direct Charleston

    Recommended Reviews - Diamonds Direct Charleston

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Dina W.

    We stopped in to get my engagement ring resized. They have a great selection of jewelry. The associates were friendly, attentive, and helpful. They said it would probably take about two weeks to get it back. Fortunately, it was ready about 4 days later! There's a hand sanitizer station and masks by the entrance. Overall, it was a pleasant experience.

    Thank you Ginny! The ring is gorgeous
    Nicole P.

    Ginny was amazing! She made the process so easy and not stressful at all. Extremely knowledgeable about diamonds. She walked us through every step so that we understood what we were purchasing. Best experience ever! We will definitely be going back for all of our jewelry needs. Ring is beautiful

    Old diamond tennis bracelet they let me trade in. (Other pieces are Sydney Evan, Cartier (2), Roberto Coin & Van Cleef & Arpels).

    I've been a loyal customer for a few years now and love being able to walk in when I like & buy my own jewelry. Company is family owned and while they have stores across the US, originally a family member ran the Charleston store. Staff turn over is very low which is great. They also have a diamond upgrade program. Any solitaire (ring, earrings, pendant) can be upgraded a year later. Simply trade in your original item. Get full value of what you paid, plus 10% off new item. I think I'm on my fifth diamond pendant upgrade now. Originally a smaller solitaire and now a diagonal pear shaped stunner in a halo setting with equal quality of my earrings. They initially didn't have the clarity diamond I was looking for already preset in a pendant. Apparently I have a good eye for diamonds and able to tell clarity with the naked eye!! LOL Rings usually have the best clarity and color while earrings and necklaces do not. But I can tell a white diamond when I see it. Bo went to the back and searched his database. They can quickly get diamonds from their other stores. In my case tho he found the quality diamond I was looking for in a stunning rose gold engagement ring that was already in their store. They thought nothing of popping it out and resetting it for me in a pendant. Same with my most recent earrings. I have a pair of diamond earring jackets so I wanted to stayed within a certain size as I love the jackets. Bo ordered in two pairs of diamonds so I could review color and size. I started with SI1 G diamond earrings and overs the years upgraded to larger VVS1 and E. Those were reset in screw back settings at no additional charge. Next earrings I plan to do IF and D. It's been fun to trade in for something new (and bigger) every year. David the new manager (who's also been there for years) is equally gracious. I purchased myself a diamond tennis bracelet for my 50th. Sadly I kept having some issues with the links. It wasn't an item they designed/made in house. They were quick to help and fix links for free multiple times. The links ended up deteriorating beyond repair. I reached out to the manufacturer (Gabriel), who simply ignore me. I brought it back in thinking I could have them make something else with the diamonds. Instead David let me trade that in too for a new (bigger) tennis bracelet. I'm more in love with this one than the first. Overall great experience. At this point I think I've purchased roughly 15 different items. So clearly I'm here a lot. Prices are great, too. It's like walking into a diamond vault. And what's not o love about that?

    Gerad B.

    Just wanted to leave a review on my very recent experience with diamonds direct in Mt. P . Let me first start by saying as soon as I walked through the door I felt like family to the staff, I was warmly welcomed and quickly paired with a sales advisor. My sales advisor's name was Leslie and she made my buying experience more than a pleasure! I was in the market for an engagement ring but I also had time constraints due to a vacation and posing the big question. She worked with me 110% and was determined to make every effort to meet my deadline (creating the ring, positioning the diamond , and purchase) . I could not have been more pleased with the ring or her customer service , Leslie is an asset to your company! In the end I feel like I made a friend with Leslie, got the ring I wanted, financing option I wanted AND most importantly asked woman of my dreams to marry me. Thank you so much Leslie, G

    Lydia & Mike 5.5.18 Photography by anerisphotography.com

    See all

    2 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dina W.
    132
    975
    9016

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Diamonds D.

    Diamonds D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of AE W.
    21
    80
    37

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A D.
    0
    9
    2

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John S.
    48
    33
    25

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Advertises military discount for veterans however, most of their brands are "price protected" and no discounts of any kind can be utilized

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Aly H.
    0
    35
    4

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike D.
    0
    14
    13

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alan E.
    12
    19
    1

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of G R.
    0
    10
    1

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Diamonds Direct Charleston

    Review Highlights - Diamonds Direct Charleston

    Linsay and Ayelet were dialed in and able to identify the uniqueness in a diamond my fiancé was searching for.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    Embler's Jewelers

    Embler's Jewelers

    4.4(7 reviews)
    4.3 mi

    Customer service, unique pieces, fair pricing, nice esthetics. They even have an emergency line to…read morecall when they are closed!

    A nightmare from start to finish. I dropped one of my vintage watches on the ground and the crystal…read moreshattered. It's a very simple mechanical watch from overseas that I was fond of. The date window looked fine and all I could see was only the crystal had shattered. I brought it to Emblers hoping to get it fixed quickly. They don't do any watch repairs in house and told me they'd have to ship it to a watch specialist to get a quote and to get it fixed. The cost of shipping even before the quote seemed high but I said yes since I was in a rush to get it fixed. It took Embler maybe 1.5 weeks before I got a quote and another 3 months before they told me it was fixed. I was calling almost every week and a half. They claimed they left a message but never did. Looking at the watch the crystal they replaced it with was nice but the date window was completely broken. When I wound it it was off center and the number didn't line up with the window anymore. I also got the watch back with the date window on a different date than when I had dropped it off, the watch was stopped when I had given it to Embler. I called Embler and he stonewalled me and claimed the watch maker had never opened it and would never do such a thing. What more he also claimed their watch maker had been working on watches longer than "you've been alive" and he worked all day on Patek Philippes and Rolexes and there's no way he'd ever break my watch. They refused to reimburse me for the damages and only offered to refund the replaced crystal. I was livid and didn't take Embler up on the offer as I was on rotating shift work working nights and was about to change Navy duty stations shortly after. I didn't want to even go back after being disrespected and gaslit. My watch is still broken and I don't have the time right now to get it fixed anymore. Don't trust this place with your watches. I don't have experience with their jewelery but I wouldn't trust them with that either. Take your watches or jewelery repair to Summerville Jewlery Repair instead, I had a great experience with them.

    Photos
    Embler's Jewelers
    Embler's Jewelers
    Embler's Jewelers

    See all

    REEDS Jewelers

    REEDS Jewelers

    3.3(16 reviews)
    0.2 mi
    $$$

    If you want associates who will immediately look down on you, this is the place. The people working…read morehere are rude as hell and act like complete assholes. They clearly care more about making a sale than building any kind of real customer relationship. I've purchased a David Yurman piece from this location before, which makes this experience even more disappointing, but I will never go back. The judgment starts the second you walk in. I get that this is supposed to be a "high-end" store for Mount P., but that doesn't give them a pass to treat people like trash. The only thing I received was straight up condescension, and no meaningful service. If I could give zero stars, I would. They seriously need a reality check. Really wanted a John Hardy piece, but the attitude was such a turnoff.

    My wife purchased a Cotizen watch for me for Christmas. She was ignored and experienced less than…read morestellar customer service, we can only assume because the cost of the watch she chose wasn't considered high end. When I opened the watch today, Christmas morning, the date on the face showed 12th. What kind of sales representative doesn't check to.set the date properly before packaging it up for the customer? Imagine opening a watch Christmas morning and rhe date is wrong. What a joke.of a jeweler. The thing about profiling customers is a business never knows who that person.is and what they may return for in the future. Reed's should be ashamed of their actions and inaction on this sale.

    Photos
    REEDS Jewelers
    REEDS Jewelers
    REEDS Jewelers

    See all

    Diamonds Direct Charleston - jewelry - Updated May 2026

    Loading...
    Loading...
    Loading...