Jordan who is a manager at Ulrich was very helpful in a customer service situation with the cabin…read morethat we purchased a couple of years ago.

Do Not Use Them! 1 Star - Would give zero if possible…read more I paid a deposit for a storage building in September and specifically asked the salesperson, Dylan, before paying whether my deposit would be refundable if we ran into issues with permits. I was told it would not be a problem and that the deposit could be refunded if we could not proceed. Shortly after placing the deposit, I began working with the city to obtain the permit. Every time I met one requirement, another requirement was added. After months of back-and-forth with the city, it became clear the project was not going to work right now. I notified Ulrich and requested my refund. Since November, I have been repeatedly told that my refund would be processed, yet month after month nothing has happened. It is now March, and I still have not received the refund. Trying to resolve this, I even offered a compromise and said I would purchase a smaller building instead if they would simply move my existing deposit to that order and give me a fair price. They offered discounts but then refused to apply my original deposit, saying I would have to pay another deposit. Now I'm being told they moved the building from another location and therefore won't refund the money--something that was done without my approval while they already knew I was having permit issues. Over the past several months I have spoken with multiple employees, and each one could see in their system that the refund request had been submitted. Yet the issue still has not been resolved. At this point, I am extremely disappointed with the lack of communication, accountability, and follow-through. I simply want the refund I was told I would receive.

Their topsoil is good quality and so is their road base. Appreciate their fair prices and excellent…read moreservice.

Been there a total of TWO (2) times and each time the transaction was successfully completed (goods…read morefor $$$$). First visit was Q1 2024 for a pickup load of "hot" mushroom compost, the second visist was Q4 2024 for a pickup load again of Promix organic mushroom compost for $70 + tax. Each time the guy at the counter was cool, just doing his job kind of way. That good. He told me to follow this guy on the tractor with the loader. I knew this would be janky because I am a terrible driver and non understanding of such directions. The young fella on the tractor made allowances for me, I could tell he knew I was gonna make a wrong turn or some crazy move. His eyes told me "crazy woman driver" and I was just fine with that. He hadn't seen me yet with a shopping cart at Walmart attempting to manuever through the aisles. 12 year old grandson gave me a few directions and it all came out just fine. This Promix Mushroom compost is not recommended to go direct on the garden / flower beds as it needs to cook a bit longer. I add it as a topping mix over the winter to break down on top of fallow beds and/or to mix into the compost heaps to help the fermentation. It works.

The best product and prices in DFW. Can't recommend enough! If you're looking for tools, home…read moregoods, things to get your mind going for a project around the house, this is the place. He has a few other locations, my family and I visit them all!

I went in to see if they had a ryobi 40v 6AH battery for my weedeater. They had 1 and it was only…read more$60, if bought at Home Depot it would have been closer to $200. The battery works great I use it quite often. Thanks, Monty McCoy

Great place to buy a new mower. They carry a large selection of Zero turn mowers and battery…read morepowered products as well. Their knowledge is second to none.

After a very bad experience at another repair shop, I brought I called these folks and they took…read morethe time to explain carefully how to check my tractor and diagnose the fuel problem that I was having. When it seemed to be a fuel pump or blocked line, I took it in and they repaired it quickly--very unlike the experience I had at another shop. These are friendly, considerate, and knowledgeable guys.

Knowledgeable, helpful and there some great guys I will definitely do business with them againread more

Called them because of their reviews but that was a mistake! I need my old remote starter taking…read moreout and replace . After explaining to the Jerk that answered the phone what is going on , his response was he didn't want to deal with someone else's problem . WOW what great customer service! You weren't dealing with someone else's problems, you were getting a new customer. I guess whoever wrote your reviews were friend

Great upholstery work. Stephens upholstery has done several items for me over the last few years…read more Always turns out great. Kandi is really great to work with. I have used them for several boat and home projects. She even built custom cushions for a couch in my boat. Her prices are surprising low for the quality. I drive about an hour to get to her shop its worth the drive.

So I had problems with my ZTR and my push mower. I pulled into this place because they are dealers…read moreof the ZTR that I use. I met Kristen who is extremely knowledgeable and professional who tried her hardest to get the issue with my ZTR covered under warranty. Unfortunately the warranty had expired back about 2 months ago. Having to wait almost 2 weeks on the parts due to the manufacturer being out of stock, Kristen stayed in contact with me during the process. Once I got back my ZTR issue was solved, same with my push mower. They even cleaned up my push mower and cleaned under the deck too. I mean who does that? They do! Am I satisfied? Absolutely! I definitely recommend them.

Professional and courteous. Great place to purchase plants/trees with the help of knowledgeable…read morestaff. Definitely making all future plant/tree purchases here.