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    Ziggy'z Video Games

    2.8 (47 reviews)
    InexpensiveVideo Game Stores
    Closed 2:00 pm - 6:00 PM

    Ziggy'z Video Games Photos

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    Ilene V.

    UPDATE!!!!!!! You keep changing your reviews but i have screen shotted everything i added photos with review. I will also be posting the video from when the owner started threatening me over the phone and calling my vulgar names UPDATE!!!!!!! Thank u for your rapid response, i told you that i was going down there today i just called to give u a heads up of the game. I was specifically told i would get a full refund 4 different times. I would have never purchased a faulty looking game for $60 without that reassurance. I also have spoken to my card company and have already gotten this taken care of they did say i had to return the game so i will do that when i get a chance. Have a wonderful day. I purchased a super nintendo game in a faulty condition still purchased for $60 any way because the gentleman assured me 4 TIMES i could bring back for a full refund. I got home & the game did not work so i called them a little after 5 mind u they close at 6, their phones were off so i called today and explained & let them know i will be returning the game the guy told me that the person i spoke to presumes to say he never told me they would give me a full refund and there are signs saying so. I would have never purchased a super nintendo game for $60 in the condition it was in if i wasnt assured i could return it. Never doing business with ziggys again. I will be reporting to card company & adding to google & yelp reviews for caution. Definitely advise to record on ur phone if u are making a pricey deal for a game as they say their cameras do not capture audio

    Fake game

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    3 years ago

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    2 months ago

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    7 months ago

    Awesome to deal with. Was super helpful and selfless in a time of need. Thank you very much!

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    11 months ago

    Eek. This place is dark, musty, and covered in cobwebs. Trading card prices are comically outrageous. Don't waste your time.

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    9 months ago

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    2 years ago

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    4 years ago

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    1 year ago

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    4 years ago

    Business owner information

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    Ziggy G.

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    4 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    Ziggy G.

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    4 years ago

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    Ziggy G.

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    5 years ago

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    3 years ago

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    5 years ago

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    Ziggy G.

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    7 years ago

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    Ziggy G.

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    17 years ago

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    Ziggy G.

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    11 years ago

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    5 years ago

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    11 years ago

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    Ziggy G.

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    5 years ago

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    8 years ago

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    15 years ago

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    16 years ago

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    Ziggy G.

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    11 years ago

    My husband and I bought a Sega Genesis and a batman game. The man was very nice and helpful. Everything is priced accordingly. Check it out.

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    Ziggy G.

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    10 years ago

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    Ziggy G.

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    9 years ago

    The most respect I've ever got from a place and honesty. He was up front and didn't try to rip me off or over sell he was awesome

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    14 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Ziggy'z Video Games

    Hey Ziggy, do you particiapte in Comic Con? As a table? I just wanna prove a certain review wrong.

    We do not participate in the Comic Con whatsoever.

    Can your sell items there?

    Yes you can sell video games here.

    Does this place sell game consoles as well?

    Yes we sell video game consoles.

    View All 5 Questions

    Review Highlights - Ziggy'z Video Games

    Ziggy is such a nice guy and has affordable games, ( unless its a sought after game) but thats just natural, its business.

    Mentioned in 10 reviews

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    Level Up Video Games - Bags

    Level Up Video Games

    4.8(111 reviews)
    74.2 mi
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    Let me tell you the story of a guy who went to Level Up Games and bought some stuff and then traded…read morein some stuff. Normal, right? Then fast forward at least 15 maybe even 20 years and this guy entirely forgot he had credit because his job took him away from Santa Cruz. But one day he returns to get the batteries changed in his old Pokemon games (which they did quickly and for a very reasonable price) and he was informed he had almost 20 bucks sitting there. That's me. I'm the guy. It's been so long that they could never have told me and I would never have been the wiser. Also, even if I remembered they could have kept the money after so much time had passed and I would have fully understood. But nope, they held on to it and even told me about it. Their collection of retro games is amazing and you can buy modern games there too? It's all you could want in a game store.

    I've had a week to get distance from this experience and mull over whether or not I should write a…read morereview, but I felt that it's right to respond instead of just letting it slide because shoppers should be aware of what to expect. I took several gaming hardware items - controllers, adapters, chargers, cases, and a GBA game - to sell because I wanted to get rid of them. I've been a regular customer at this local game shop for years and have always had decent experiences there. When I dropped off the items, the employee at the counter gave me a very firm rundown about policy, percentages, and profit margins right off the bat - not exactly the warmest greeting, but fair enough. They had a backlog of other trade-ins to appraise, so they let me keep the items there and said they'd follow-up over the phone with their prices later, which they did after a couple of days. During that phone conversation with their employee (who was not the employee I dropped off the items with), I asked if she could list out the prices on each item. She provided me with that info and I told her that I agreed to the prices on the smaller items, but that I'd come by in a few days to pick up the GameCube controller because the price was lower than I was hoping for. I didn't argue about it - I just said I'd pass on that one and pick up the rest. About 3 days after that phone call, I came into the store to pick up my items and had what was honestly the worst customer service experience I've had at any local shop, which is why I'm writing this review. There were two employees behind the counter who I recognized from previous visits. After I walked in and asked for my items, one employee handed me the bag and then brought up an old issue from a few weeks earlier where I had attempted to purchase METROID PRIME 4: BEYOND from their website when it was mistakenly listed for $0.00. Immediately after checkout, they had sent me an email revoking the purchase, explaining it was an error on their site. I understood and moved on from it at the time - these things happen. I wasn't actually expecting the game. However, it felt strange to have this brought up again now, especially in a tone that seemed like I had done something wrong by placing the order in the first place. The employee said, "no worries," but the context made it feel like I was being called out rather than reassured. At this point, I was just standing there ready to complete the transaction for the items I'd agreed to sell (a GBA game and one of the cases aforementioned). But then the other employee - the same person I had dropped off the items with initially - told me that they had actually decided to pass on ALL the items and would be offering me $0 instead. I said, "Oh, so you changed your mind from what was offered on the phone?" He then told me that I had haggled with his coworker on the phone and had come back into the store in-person on a different day to push for better prices on all the items. This was completely incorrect. I never came back to the store between drop-off and this pickup, and I never haggled - I simply declined the controller and accepted the other prices. I tried to clarify: "That didn't happen. I didn't do that. You have the wrong information." He dismissed this and launched into a lengthy explanation about their policies and evaluation process, talking over me even when I tried to correct the misunderstanding a second time. His coworker even attempted to interject and redirect the conversation, but he waved him off and kept going. Eventually I just said, "have a good one" and left because I was feeling very uncomfortable. Look, I understand trade-in shops need to make a profit, and I understand that pricing errors happen on websites. What I don't understand is the conflicting information (being offered prices, then being offered nothing), the accusation about behavior I didn't engage in, and the unwillingness to hear me out when I tried to correct the record. I've spent a lot of money here over the years and have always been respectful and nice. I'm disappointed that this is how things ended, but I won't be returning to this shop or spending my money here ever again. I'm posting this so others know to get clear, written confirmation on any trade-in offers and to be prepared for potential communication issues as well as some pretty bad customer service overall - particularly from certain employees.

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    Ziggy'z Video Games - videogamestores - Updated May 2026

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