Had two windshields and one rear "windshield " replaced on three different vehicles on a single…read moreservice call. The service was excellent. Still need some time to determine the quality and durability...but have positive expectations.

Great service. Incredibly responsive, even faster installation. Great experience. Would definitely…read morerecommend.

I got my windshield done with Save On Auto Glass in Sterling Heights. This was by far a good…read morecompany to work with very professional and friendly. They did a windshield replacement on my car in 45 minutes. The quote they gave me was cheaper than all the other quotes I received. 5 stars if I can add more stars I will. Best auto glass company!

IT's been about a month since the work was done, and it's holding up. No leaks…read more The only thing I forgot was to take down my EZPass. They left it for me, but I had to get new stickers, but that was only $2 They came to my job. Did it right there. They gave me one of the best prices. Saved me about $200

Poor Customer Service!!!!! I received a call from the Safelite repair office in Clinton Township…read more The Person I spoke with Christina explained my insurance wasn't verified and I needed to call my insurance company to help expedite the claim for service scheduled for tomorrow. Needless to say this isn't how businesses is conducted for windshield repair. I asked to speak to the manager on duty (Jim) and he was useless as well and he thought having poor customer service was a good idea. I will NEVER use this company and I hope anyone that reads this review doesn't give this company their business. Let me also add poor customer service has consequences. I wonder if the Safelite Corporation knew what kind of employees work for them. Looking at the reviews something needs to change.

Worst company and customer service EVER! Had a chip…read more"repaired" . These people made it worse and now I have to have the widescreen REPLACED due to their incompetence. The guy with beard is perhaps one of the rudest nonchalant people l've encountered in sometime. This place gets paid regardless and cares not for your satisfaction. I will never go to this company ever again. DISGUSTING PEOPLE ******update. The sorry response below just shows the lack of accountability this company has!! The refuse to take responsibility for a poor repair instead say it is the glass. I have NEVER had a repair fail in 30plus years of driving and repairs that have been done. So ya. The repair was done improperly. PERIOD

I think it's really cool, so I used the Yelp Projects tool to aid me in locating a professional…read moreauto glass company to replace my windshield. I received a few quotes with varying prices and couldn't decide, therefore I also did a Google search of reviews of the various places to help me make my decision of where to take my vehicle. GP, which is 45 mins away from my home, and an hour in traffic from my work, quoted me a flat rate with parts and labor included, which was $20 more than a shop in my neighborhood. The removal and install was fast, and the gentleman was very professional. My bill was actually $20 more than the flat rate quoted. Therefore, I ended up paying $40 more than I would have paid had I gone to a local shop, 1hour 45 mins driving, and a 1/4 tank of gas. Pricey lesson learned. However, I'm grateful that my windshield is fixed before winter. I recommend this location for folks who live in the area. It's clean with a comfortable waiting room. Also, if you're low in cash, make sure you know that "flat rate" doesn't mean the same to everyone. Use the Project tool to receive quotes, etc, but do extra homework and know exactly how much a service will cost you in exact pricing, considering your travel (gas) expenses, and time when comparing.

Asking a windshield store for a basic new windshield quote…read more One would assume that is what they are here for. One would be wrong. It is like pulling teeth.

Matt and team at RC Auto Glass are amazing! I called around to several shops, but RC had the best…read moreprice by far, including mobile service. Due to the rainy conditions, I took my car to their shop for a windshield replacement instead of using the mobile service. The work was done fast and the team is friendly.

Absolutely incredible service! Matt got me in and had my new windshield done in a couple hours…read more Great prices and all around great people!

set up a mobile appointment didn't show up. No communication at all. Wouldn't recommend.read more

My story starts at Safelite, in Troy MI…read more I was there this morning for a 9:00AM appointment. One person waiting for her car (Ms. X). I was originally going to pick it up when finished, but decided to wait. At 9:30, another customer walks in and says she is early for her appointment. I watch as her call gets pulled into the service bay as mine is still in the spot I left it. Just before 10:00 someone comes to give Ms. X her keys and she leaves. At 10:00 another customer walks in and says they are right on time. I watch as their car goes into the service bay while my car is in the same spot. I see a couple of service people come to the desk and return to the service area. I go outside to take a call outside and see that there is an empty service bay and I decide it is time to get my keys and go. I went to the desk after some shuffling of papers looking for my keys on the desk the guy goes to the service area comes back and hands them to me. No apology, excuse or explanation. I say "thanks" and leave. I got home and started searching for a place for service. I called E & C Auto Glass and was quoted a price a lot lower than Safelite, and he could come out to my house in the afternoon. Marc came to my house and did the repair in an hour. He also charged a lot less. Repair looks like it was factory new. I will recommend E & C to anyone that needs to have a Autoglass repaired. Maybe it would have been different if Satellite came to my house to do the repair, but in the end, I am glad I did not pay ahead of time and I same a lot of money and supported a small business. Not to mention I have a Safelite story to share in a commercial if they want.

Calling out that these folks not only take your money for faulty work then refuse to communicate…read moreand when the truth is posted online continue to lie their way out of accountability. Sharing that I took the time to gather all these details and send a written letter with details for their research. My letter ended" This is my third request to be refunded, the over five thousand dollars, that you were paid for clearly faulty work. If you have any questions kindly send them in writing because I have spent enough of my work time with your staff or towing my car because of you "fixing my car". Otherwise I look forward to a credit on the card I used to pay or you are welcome to send me a check." Their response was to CALL ME!!!!!! It's most concerning the efforts to keep the truth from being exposed online rather than addressing issues professionally.

Belle Tire: 10 1/2 and Gratiot: We had been told to bring our car in at 8:00 a.m. to have our…read moreshocks done. They gave us an estimated wait time of approximately 2 hours. We returned 3 1:2 hours later to find out service never was even started! They have lost a 15+ year customer. NO CUSTOMER SERVICE, NEVER AGAIN!

Fast / Quality job Very flexible schedule, can get you in…read moreusually within a day or 2

Window tints came out great! Everybody was professional and it didn't take too long at all.read more