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    Zerorez Riverside Carpet Cleaning

    3.7 (24 reviews)
    Closed 8:00 am - 3:00 pm

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    Response time

    3 hours

    Response rate

    100%

    Services - Zerorez Riverside Carpet Cleaning

    Carpet cleaning

    Grout cleaning

    Grout recoloring

    5 More Services

    Re-grouting

    Grout sealing

    Grouting

    Rug cleaning

    Upholstery cleaning

    Zerorez Riverside Carpet Cleaning Photos

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    Great job huh!Dirty!

    Heard good things about this company, based on the "good" reviews and good advertisement we decided to give them a try. The tech explained that they use some sort of chemical that keeps stains gone for a good while, ok sure pal. As you can see in the pictures I posted the stains popped back up 1 week after having our carpets cleaned. I didn't expect magic and having the stains completely disappear but cmon! They look exactly the same as they did prior to Zerorez coming out. These good reviews must have magic carpets because I really don't understand how Zerorez got their carpets so "clean" and mine looks the same if not worse. Save your money go elsewhere. See the pics and make your decision based off that.

    This is the before and after! Malo is amazing. We  Zerorez
    Amanda B.

    Malo did an amazing job on our carpets! We have 4 kids and our carpets looked bad. In the past other companies would steam clean and there would still be grey "traffic lanes" in the carpet. The other guys said those were from the wear on the carpet and couldn't be cleaned. Had half a dozen other companies steam clean over the years and that's the same thing they all told me. Well when Malo was finished, the traffic lanes were gone! Our carpet looks new again after 8 years of wear. I was so impressed with how bright our carpets looked. Zerorez is definitely more expensive than other companies we've used but it was worth it! We will be using Zerorez again and requesting Malo.

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    7 years ago

    Great friendly professional service. Good pricing. By far the best cleaning job I've seen.

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    9 years ago

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    9 years ago

    They did a fantastic job on my tile! Great price, next day appointment, and great results!

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    Ask the Community - Zerorez Riverside Carpet Cleaning

    Review Highlights - Zerorez Riverside Carpet Cleaning

    t! The carpet looks great and I would definitely recommend Eddie and ZeroRez to get your carpets cleaned and SANITIZED like we di

    Mentioned in 3 reviews

    Read more highlights

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    sonia's Cleaning Services

    sonia's Cleaning Services

    3.8
    (13 reviews)

    Prompt service and very detailed! They went above and beyond on deep cleaning the stove, inside the…read moredishwasher and even all the fans and blades! We are in the process of moving out and so thankful to have used Sonia's Cleaning services!

    I hired Sonia's Cleaning Services based on the plethora of great reviews. However, looking back now…read moreI see that most are over 6 years old. I didn't receive anything comparable to what I was promised by the owner, Juan, or what was described in the reviews. I was given a 1-1:30 PM arrival window. By 3 PM nobody had arrived, so I reached out to Juan who said the cleaners had run long at their first job and were on the way. I expressed concern because I had been quoted 4-7 hours for my move-out deep clean, and he assured me they could still complete it properly. Nobody showed up until 4:30 PM. To my surprise, the "cleaning crew" was a woman and her three teenage children, one of whom couldn't have been older than about 14. The woman, who said she was related to Juan, told me he had forgotten to tell her about the job. In less than an hour they had supposedly "cleaned" my upstairs, which included four bedrooms and two bathrooms (one shower wasn't even in use because it's being replaced). I expected baseboards and high dusting, which Juan had confirmed were included. Instead I found dirty blinds, untouched baseboards, no high dusting, toilet bases still dirty, and the one shower that needed cleaning was still dirty. I immediately brought these issues to Juan and the woman. While I reviewed the upstairs, they "cleaned" the downstairs in about an hour. So my 2,500 sq. ft. home that was supposed to take 4-7 hours was supposedly deep cleaned in under two hours. The downstairs was no better. Floors were still dirty, blinds untouched, the bathroom looked like only the mirrors had been wiped, multiple baseboards were missed, only the ceiling fan had been dusted, my range was still filthy, and none of the cabinets or drawers had been wiped inside or out. The list goes on. By 8:30 PM I had spent nearly two hours directing this woman and her child, only for tasks to be done halfway (shower basin but not walls or glass, toilet bowl but not the back of the toilet, closets never opened, cabinet bottoms wiped but not upper shelves, towel bars untouched, etc.). The upstairs bathroom blinds were "cleaned" by spraying them with the detachable shower head while still hanging, leaving dirty water dripping all over the drywall and window frame. At that point I said "good enough" because I had hired professionals and shouldn't have to teach people how to clean, only to identify reoccurring issues that they hadn't rectified from the prior list of incomplete cleaning. As the woman became increasingly frustrated while cleaning my downstairs blinds, I was also concerned something in my rental home would get damaged. Around 8 AM the next morning I contacted Juan. He agreed this should never have happened and promised to send someone back. By the end of the day he was ignoring my calls and texts. I only heard back after contacting him through Yelp and informing him I would pursue legal action and file a BBB complaint. He then claimed he couldn't get anyone back out and offered only a partial refund. Considering I didn't even receive what I would consider a basic maintenance clean, I requested a 50% refund. He refused and offered only $125. Since the business only accepts Zelle or cash, disputing the payment is extremely difficult, so I accepted it because something was better than nothing. I still had to take a day off work to clean the house myself before my move-out inspection. As an active duty military member, I fortunately didn't lose wages, but I strongly recommend avoiding this company. Despite the older positive reviews, they clearly do not have consistent, quality staff, and their payment methods leave customers with little recourse when the service is unacceptable.

    Zerorez Riverside Carpet Cleaning - carpet_cleaning - Updated July 2026

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