I am adding an additional star because they apologized for the inconvenience but they said it was a…read moreknown system flaw. They claimed it's been fixed so, fingers crossed, the next group won't have the same issues we had. I paid in full when I booked online. When I arrived they said I had to pay the balance, minus the reservation fee. When I showed them my receipt showing that I had paid in full they would not accept my documentation. I had to pay an additional $98 to bowl with our party. Terrible, terrible experience! With Frisco being so "family friendly" I'm shocked at how few bowling options there are!

Went to Strikz on a Saturday night with my wife and family to bowl and then do laser tag. It was…read morebusy, which was expected, but credit where it's due, the place was running smoothly. Service stayed solid and nothing felt chaotic or out of control. Everything worked and the place was clean, which honestly puts it ahead of a lot of entertainment spots like this. Lanes were fine, laser tag ran without issues, and overall it did what it was supposed to do. That said, it was miserably hot inside. Not mildly uncomfortable. I'm talking had to step outside multiple times just to cool down. It was distracting enough to take away from the fun, especially when you're already moving around and it's packed. The arcade was also a letdown. If you're expecting actual games, this isn't really that. It's almost entirely ticket-based machines, which gets old fast if you're not there with little kids or chasing prizes. Overall, it's fun but flawed. It works for a group night out and I don't regret going, but it's not going to be my first choice next time. I'd probably check out another spot before circling back here.

amazing time at laser tag with Quinlin and Aaron they gave…read moreamazing service and made sure everyone had fun 10/10 experience because of them

The games area was fine, employees were nice. That area no issue at all…read more My concern was the dining area. I ordered food and the dining room area was filthy. You can tell the left over food from previous customers had been sitting. Tables were dirty chairs sticky we ate fast got up and left. Poorly maintained. I was grossed out. The bathrooms the same. Trash overflowing it was gross. I was debating on doing a bday party there but I changed my mind. There needs to be some accountability in the person in charge to make sure that section looks clean people eat there we don't want to eat food in a dirty dining room.

Came into the arcade expecting to just play a few games and ended up having one of the best…read moreexperiences I've had at an arcade in a long time. One of the machines was having issues and these two techs fixed it up super fast, but what really stood out was how cool they were the entire time. They didn't just fix the game and walk away either they actually stayed and taught me how to play it better, explained mechanics/tips, and were genuinely excited about the game themselves. You can tell they actually care about the arcade and the people coming in. Both guys were super respectful, easy to talk to, and really informative without making it feel forced or awkward. Stuff like that honestly makes a place way more enjoyable to come back to. Huge respect to those two dudes for going above and beyond. Didn't catch the 2 gentleman's names but they made the experience so much better.

-An employee was smoking in the non smoking area near the entrance. No apologies there…read more -I was trying to book a birthday party and was told the whole date was available but we could only book by sending an email. -sent an email that day(May 22nd) the email to book a party but I got a response May 24th saying that date was booked and not offering any other time or day. We probably won't be back. I feel as though I have unknowingly done something wrong.

What a treat and only for $12! The discover center had a lot…read moreof offerings but we made the trek to see the nation's only video game museum. They have nearly every console and you can play almost all of them or at least something from each era. The giant pong game is an absolute must for geeks of all ages. I could spent another couple of hours in there if the lil one would have been willing. Your admission includes 4 tokes and you can play some classics and little known arcade games. This is not anything compared to Pinballz or Game Preserve, but it is a fun addition and we enjoyed it.

Cool museum, it was memory lane for us and "what's that?" For the kids. They did a good job…read moredisplaying the evolution of gaming while proving hands on to keep the kids entertained. At the end of the museum is a retro arcade. You get four tokens with your ticket upon entry, but you could always buy more. There is private party room as well. There was a birthday party when we attended and the kids were having a blast playing in the arcade. I wish the location was attached to a skating rink or something else retro but physical to make an afternoon of it. Parking is easy, it's next to the library so no charge to park and all access is flat. Overall it's a good visit but will only occupy 1-2 hours.

It was so fun for the kids we had fun must go a lot of prizes to choose from go and seeread more

Lots of games and all you can play ms. Pac-Man! It's not that pricey. But the games are super…read moreshort. Like there are 8 nickel games that are one turn. The water fountain didn't work. We joked that it required nickels.

Fun place for kids....... . They had a good time. Will be back soon! Convenient locationread more

A great place for kids and adults to go to kill time while the women are shopping around the mall…read more It's located on the upper level by Nordstrom. 26 flat screen TVs for your gaming experience, which includes all the new releases and popular games including Fornite, Madden, NBA2K. Memberships are available for frequent customers.

Booked a party here for my daughter and the rep who I spoke with (Hina) was very nice. Would…read moredefinitely recommend this place based on that experience alone.

Went for spring break this week. They had 67 slime and we loved it!!! I want to go back to get more.read more

Enjoyed our afternoon at Andretti's! Great bartender Kyle who got our drinks out quickly!read more

This was one of the most disappointing customer experiences we've had, not because of a rule--but…read morebecause of how it was handled. Our six-year-old son loves racing. He's been racing regularly since early November at another Andretti location and has already been officially verified as meeting the height requirement for the junior track. We came to this location excited, with family in town, expecting the same consistency. Instead, he was denied access based on a manager's visual guess from behind the counter. No one measured him. No policy was clearly explained. No customer records were checked. And the manager refused to even come out to engage directly. If height requirements are about safety (which we fully respect), then they should be enforced objectively and consistently. Guessing from a distance is not safety--it's laziness and poor leadership. What made this worse was the complete lack of empathy. Watching a child who loves racing go from excited to confused and disappointed--without explanation or care--was heartbreaking and entirely avoidable. The Andretti name stands for precision and professionalism. What we experienced here was the opposite: disengaged management, inconsistent policy enforcement, and a total breakdown in customer experience. We didn't ask for special treatment. We expected competence, consistency, and basic respect--especially when dealing with kids. This experience ruined our visit and seriously damaged our trust in this location. Until Andretti addresses these leadership and operational issues, we won't be returning--and we'll think twice before recommending it to other families.