amazing time at laser tag with Quinlin and Aaron they gave amazing service and made sure everyone had fun 10/10 experience because of them read more

Main Event Frisco - quinlin and aaron - Bowling Near Me - Frisco, Texas

The games area was fine, employees were nice. That area no issue at all. My concern was the dining area. I ordered food and the dining room area was filthy. You can tell the left over food from previous customers had been sitting. Tables were dirty chairs sticky we ate fast got up and left. Poorly maintained. I was grossed out. The bathrooms the same. Trash overflowing it was gross. I was debating on doing a bday party there but I changed my mind. There needs to be some accountability in the person in charge to make sure that section looks clean people eat there we don't want to eat food in a dirty dining room. read more

This was the PERFECT birthday party for a pre-teen. It was so easy to book online and I loved that we had the bowling lanes as a "home base" for the parents to sit and chat (and bowl a little) while we had some food and drinks and just let the kids run wild in the arcade. Jeremy (I think he was the manager?) welcomed us when we arrived and gave my daughter a bowling pin with her age on it and it was signed by the staff - VERY cool keepsake and it made her feel so special. Savannah was our server at the lanes and she was amazing. She checked on us regularly and I felt like we never had to wait for a drink to get refilled and our food came out pretty fast! I was also surprised by how much the food has improved since the last time I went to a Main Event. It was legit food with burgers and stuff like you might get at Chili's, way more on the menu than I expected! The ability to let the kids run around and have fun "without parents hovering" was seriously great for everyone. My daughter and her friends felt grown up and had so much fun while I got to relax and not worry. The only time I actually went with them was when they did gravity ropes and that was for pictures. FYI - the gravity ropes has the kids in harnesses so they can't fall and then they get to climb around like 20 feet in the air on balance beams and ropes. Some of the kids LOVED this, but we did have one that realized they were afraid of heights when they got up there. I didn't catch their name but the staff member that was up in the air with them was very kind and helpful to that kid, and I appreciated it so much. I'm just sorry I didn't get their name! At the end my daughter also got this crazy dessert thing in a big glass that had ice cream and cookies and a brownie - it was wild looking, but the kids loved it and everyone snagged bites. I'm 100% doing another party here because it was so much easier than planning stuff myself or trying to do it at my house or a park. read more

See all

At Family Kitchen; great welcome and service by Jacob. He also prepares a good Margarita and caters to our granddaughters wishes of special Icee mixes. Great vibe and ambiance. Our granddaughters ages 9 & 6 are delighted. Food is mediocre but not bad. It is what you would expect at an arcade / bowling. The front desk folks are not good at explaining what the place is all about, but you can figure it out. Better experience thanks to Jacob and the team there. read more

See all

We recently attended a Christmas Breakfast event at Main Event. I signed us up some my son's birthday was on the same day and figured it would be a good way for him to play since he didn't want a party. For the event & purchase of a ticket, they provided breakfast, cookie decorating, picture with Santa, "snowball" fight, plus game play and other activities. It was a fun event and ask the workers were great. I'd do it again if my kiddos wanted to. read more

See all

Everything was great here! From Bowling checkin to service to food quality---amazing experience! Wasnt to loud and everything was clean! Tony treated us like VIPs!!! Will return soon! read more

Main Event Frisco - Bowling Near Me - Frisco, Texas

See all

Sat down for 20 min and not even a drink was offered. We had asked the bar and two other service staff with not even water offered. Be prepared to wait 45 min on a Sunday. read more

We here for niece birthday party very bad service I never ever had. We had very bad uneven table ask stuff with nice way to fix the table. They smile and say no they can not fix it I asked do u want to fix it they said yes !!!! I asked again do u want customer to fix the table ? Yes ! Can I talk to manager Manager name Tyler came to fixed the table. He serve food everyone on the table except two kids at the end of the table. Last part is he serve birthday cake to everyone expect those kids These event I been serve them food and cakes ! read more

I went to the Main Event in Frisco last night. My husband and I arrived at about 11:32 PM (3/13/26). When we arrived there was one couple sitting at the bar. My husband and I went in and took a seat at the bar. Although the bar was practically empty it was covered with used shot glasses and paid tabs that needed to be retrieved. It was also visibly unclean and needed to be wiped down. There was one bartender(female African American) who completely ignored us when we sat down. We waited patiently without a hello I'll be with you or acknowledgement. Finally a male (Caucasian male) in a purple shirt walked up (I assume was the manager). He kindly asked us if we would like something to drink. I said yes, but could you please wipe the area immediately in front of us down first. He came and wiped the area down. I thanked him, he left and never looked our way again. He also talked to the young lady at the bar and she never looked our way again. We sat there for 20 to 30 minutes and were never acknowledged again. As we sat there about three young men appeared. They were served. A young man sat down near us. He was ignored as well. He did say something to one of the employees and eventually left without service. No one ever came to us again and we eventually left without service too. I would NOT recommend Main Event Frisco to anyone nor will I patronize the business again. We ended up at another late night spot in the area that I would recommend DERBYSHIRE (Frisco Tx.). read more

We will start with the food. My son who is 11 ordered wings and fries. He explained that they didn't have any seasoning. After trying them I agreed. We actually got confused because the signed said wait to be seated but no one was there to do so. We went to the bar and waited when a young lady appeared and I asked does she know where the hostess could be found and she seated us herself. We then hit the arcade and one of the games seems to be broken. I didn't see anyone on the floor to help so I asked an employee that was working in the food and beverage next to the arcade. She told me to go to the winners circle. Here is where there are problems. There is only one gentleman at the register and he is cashing out every one's points for prizes. I stood beside the desk to wait until he was done with his line. 3 people approached the desk and proceeded to ask him questions literally while he is waiting on his long line of children. He patiently answered all their requests with a smile. He also helped me with the game that was broken and I said to him bless you for being so patient with people, but you really need help. I hope this employers the help he deserves instead of overworking him on a Saturday and expects him to still keep his composure. read more

I booked a birthday party for my son and his 10 friends on a Sunday afternoon. When we arrived we were greeted by a courteous young man who paged our host, Jameson. Jameson took us to the room to put things down, then to get shoes. We were to be on lanes 11 and 12, but one of the lanes was running 10 mins behind so he made sure to compensate our own time at the end. I requested beverages and he quickly assisted. Jameson was on top of everything for our party, even pulling a sharpie out of his pocket when I asked if there was one. I understand that his job is to host. But he was thinking ahead of what I needed, continually updated me on the schedule, offering things before I asked, and just generally on top of things. The lanes were clean, my group of 9 and 10 year old kids were allowed to be loud, they had so much fun, and I was concerned when the party supervisor came over but she was just checking in to make sure we had what we needed. I felt as catered to as our guests did. For goodness sake, even the people in laser tag and the winner choice arcade area were kind and courteous. I've gone from nervous to now advocating for parties here because everything was so simple. read more

Food was just okay the service was vary slow the arcades was a lot of fun will go back but not eat there

Visited MainEvent to celebrate my niece's birthday. Overall, a decent and enjoyable experience. However, the activity options were limited and average considering the price of the day pass. read more

I was so excited to come here because I haven't gone bowling in years! The place is huge and there's plenty of space. Unfortunately the food was atrocious we ordered a pizza and loaded fries. The pizza tasted like freezer and the loaded fries too, plus the nacho cheese on the fries was gross too. Besides the terrible food and mediocre service, all the bowling balls were so greasy, it honestly killed the vibe. You're in Texas serve good food, easy to say I won't ever be back. read more

Had my son's 10th birthday party this past weekend and all went perfect! Staff and food was excellent! I will definitely book more birthday parties there! read more

Here to review this masterpiece of a dessert probably over 5,000 calories. It's a huge pile of junk mixed together but somehow my sweet tooth thought it was pretty good! read more

Main Event Frisco - Deep Fried Donut Holes , Warm Skillet Cookie, ice cream - Bowling Near Me - Frisco, Texas

Well we know it's no D&B but can some upgraded games be added to this place. Was disappointed when I drove here to play bowling and it was rented out by a church , bummer. Lots of little kids work here, and they are just as confused as me on a hot day in winter. No coordination, no communication. read more

Main Event Frisco - Bowling Near Me - Frisco, Texas

Came to Main Event for a work party and oh my goodness, it was a blast! The service was great and the food was delicious as well. I ordered the grilled buffalo chicken wrap and it was SO YUMMY!!! Also y'all, don't forget to order their AMAZING dessert! It had ice cream, brownies, cookies, sour strips, and donut holes, which is a little something for everyone! I also loved their laser tag arena and they kept it at a nice colder temperate as well in the area since you'll be moving around quite a bit! Would definitely come back here next time because it was so much Dunn read more

Main Event Frisco - Cinnamon Sugar Donut Holes - Bowling Near Me - Frisco, Texas

See all

I love to bowl there food is good there Shirley Temple is also great the inside is so cool I love main event

Very disappointing. Our business has been going to Main Event in Frisco every year for several years for our Holiday Party. When I called to get some information and schedule I was told minimum of 10 people. I asked if this was new because we have never had 10 people and have been coming for years she asked for my phone number, my email to look up our info. Was put on hold twice while she checked or really not sure what she had to do and after 10 minutes had to hang up. Instead of getting our business she was not willing to help our party and see what they can do to just make it happen. Having to look up to see if I was telling the truth or not is in poor taste we will not be going back to this location for any further events. Loosing business may not hurt them but it sure sucks to be treated in that manner especially when trying to schedule fun for all of our employees read more

Service is terrible, but don't blame the employees this is clearly a leadership challenge. We've now been 5x since they've opened, and it's clear the service is going down the drain. They don't event hide from it anymore. Employees complain about being understaffed while managers stand at kiosk and do little to help. Save your time and money. read more

I was excited to visit this place because bowling, arcade, and food & bar sounded like a triple win to me. I enjoyed bowling and the arcade games that were working but was disappointed that so many of the games were broken! It was even more frustrating when the games would take your credit but wouldn't work. The drinks were good thankfully but I won't be returning here. read more

Main Event Frisco - Bowling - Bowling Near Me - Frisco, Texas

See all

Worst service I have ever had....Like, worse than McDonalds lol!! Dominic, a tall guy who helped me and my family get in the waitlist for bowling, he told my uncle it would be 45 minutes, so we waited, after about 40 minutes we saw multiple areas clean and empty so we asked how long we had and he said "1 hour" to which I answered what do you mean? He told us 45 minutes, 40 MINUTES ago... then my brother went back 20 MINUTES LATER now we had been waiting for a full hour, had some drinks and played some games... we go back to DOMINIC, and I ask him how long we had... he tells me "an hour and a half" WHAT???? At this point I believe he is confused on our name so I try to ask him about the name and last name to make sure he's looking at the right people... He then looks me UP AND DOWN (I wish I was making this up) and tells me "pretty sure no one would tell you 45 minutes because if you look around we're pretty busy." excuse me????? I was with my whole family and had brought kids so we didn't want to leave and we had waited for an hour and a half already so we decided to stay. But best believe I am making a review to talk about Mr Dominic. It is very embarrassing to have people like that as the face of your company. We will never come back and already decided to celebrate a birthday at Pinstack next month. read more

Bowling was great as always. We booked online ahead of time (didn't realize how expensive it had gotten though!). The process was seamless and easy. BUT, have to give a 4 because when we went to the arcade after finishing our bowling half the games didn't work, or were throwing errors, or taking our credits without actually starting the game. I'd go again to bowl but would avoid paying for anything in the arcade area. read more

Slow start but great customer service made all the difference! Kids had fun. Bowling was a great hit! read more

Main Event Frisco - New GM made sure we were happy! - Bowling Near Me - Frisco, Texas

See all

At least half of the arcade games don't work but will take your money. For example, you pay into a machine but the guns don't work or Skee Balls don't dispense. There's just no excuse for this - what is the point of going to an arcade if it just takes your money and you can't actually play any of the games? It literally doesn't fulfill its reason for existing and is just straight up theft. We brought it to the attention of management and they expressed that no one had any intention of repairing or replacing the games because "sometimes they work." Super disappointing for our seven year old son. We'll try another entertainment venue next time. read more

The games of course are always fun you get what you pay for. There is no issue there. However , I went and ordered a pizza and went to grab a booth and there was a dead roach! I immediately went and asked for a refund. They seemed to be upset with me because they had roaches! (Not my cashier he was amazing 10/10 apologetic and all) the managers that had to give me a refund! But who wants to eat in a place like that ? If you came to my house and I had unwanted friends would you stay and eat ? No so why expect me to? They should be glad I didn't get the photo like o wanted! It's not like they went to clean it up or rushed to remove it. read more

This place is overhyped and overrated! $30/hr to bowl who wants to bowl that bad! The game are few and are mediocre...

The experience was very nice but the staff was even nicer. Dominic was extremely kind and helpful and took the extra step to make my family and I feel welcomed and have a good bowling time! I will be coming back soon! read more

Main Event Frisco does not place value on basic customer service. The employees are kids, and to their credit they're not very smart nor exhibit any care for your patronage; it's expected. There was one bar tender, who was not very experienced and socially awkward, so a reasonable person would understand the need to be patient. However I waited to be served and for 25 minutes but I was never acknowledged, even though there were about 12 employees who would stroll into the bar and leave. One might think there's a company policy to not make eye contact with the customer. Also half of the games are not in service, open lanes are not available, the tables are sticky, and trying to place an order for food was the straw that broke the camels back. I left without spending a dime. This place is the definition of unacceptable. I tried to give money, but nobody cared enough to exchange service for currency. I'd give a negative star if I could, for wasting my time. There's no way anybody could convince me to return here. read more

So here is an absolute 100% honest review. The inside of main event is really clean for an adult/kid venue (think Dave n busters mixed with bowling and laser tag). It is not too overly crowded and has lots of games for both kids and adults. I did it run into a small mishap with a card machine (which was jammed), but the team and the manager rectified the situation right away. I was very pleased with both staff and managements response. Moving on, we signed up for laser tag after having a drink or two at the bar (highly recommend bartender Kara). First time since moving to Texas actually had a bartender know what they are doing and not pouring straight gasoline in my drinks. Very pleased with reasonable amount of adult beverage and taste. Overall, I'd give this place 5 stars for the services and games it's offers as well as the staff and management. My Family and I will be back. read more

Main Event Frisco - Delicious Blue Hawaiian... - Bowling Near Me - Frisco, Texas

I like bowling here but I agree the service isn't very good. An employee asked to take our drink order. We give it to him but he says someone else will come take it. Never saw anyone else. On the plus side it's reasonably priced and the kids like it. read more

My family and I came here the day before leaving Dallas. We had a lot of fun. Instantly greeted with a warm welcome by the staff. Every area is well allocated, there's the kiosks to buy credits, the bar, register, the arcade games, and the bowling area. We bought the card and added money for the arcade games -around two hours later, we went to the front to get in the waiting list for a bowling lane there was like 15 minutes wait. The place very is spacious, it allowed perfect social distancing, the staff were very friendly. read more

We went here as part of our family hangout. You should go here more for the games / bowling and not so much for the food. They do have a full service bar as well that we did not have a chance to check out. Food: The menu primarily consists of pizza, burgers, breakfast items, shakes and salads. the choices are pretty standard. The food does take a bit to arrive and the taste was OK. I did like their automated ordering process from the touchpad and that makes the process super easy (the payment was similarly easy as well). The black bean burger + fries was alright and the avocado feta toast was just mediocre. Games: They have plenty of games here. We bought a few cards for each of our family members and played multiple games. Even my 15 m.o. daughter was loving it. We will definitely come here again for the games and bowling. We also need to check out their rock climbing section. read more

See all

This place is amazing not just for kids but adults as well. We had our company's town hall where we were served with chicken wings and pizza. Both of them were amazing especially the Buffalo Chicken Wings. Staff was really friendly and ready to help everyone. Arcade games, bowling area and especially laser tag were awesome. This is kind of place where you can spend your entire evening with your gang with loads if fun. Laser tag game was amazing. Also there is bar as well where you can sip your favourite drink even cocktails as well and mostly have every type of beer. If you want to have your kid's birthday party or any kind of kids activities, this place is best choice. read more

See all

We went to main event tonight. The experience was horrible , bathrooms reeked of a weed smell. There were police officers present at the main event and I politely let them know and they didn't seem to bother too much. The bartender Samantha was absolutely amazing!! The ladies rooms were gross , either they didn't have toilet paper or soap. The overall experience was horrible read more

DO NOT PLAY THE MINI GOLF. Not even worth the $8. It is a 9 hold course that's a joke. Such a sad environment. Won't be back.

The food is not good and some of the games are broken but you can play laser tag and get to spend your tickets

Great service. Great Pizza. Drinks. And atmosphere! We love bringing the kids here!! Birthday parties are really cool here too.

A very reactionary, easily triggered "manager" kicked my family out on Christmas Day and aggressively engaged my wife and me to the point where I was expecting to be punched in the face until the actual manager intervened and pushed this guy back. Two other employees looked like they were preparing to jump in, not to stop the incident, but to escalate it. I've waited a few days so the emotions of the situation could calm, and I could recount the incident more diplomatically rather than a "heat of the moment" rant. Fair warning: This is a long post but necessary for context. My family's Christmas Day plans were postponed last minute due to one of our family members testing positive for Covid, so we decided to go bowling, my wife, my two daughters, and my oldest daughter's boyfriend. We reserved a lane for two hours, which meant that we had already paid for everything (lane, shoes, game cards, "convenience fees," taxes, etc.) totaling around $200. We show up, the place is pretty empty on a Christmas evening, and we get our lane. I will take this moment to admit that my wife and I have been bowling together since we first started dating 26 years ago when bowling alleys were just that: bowling alleys. People went there to bowl and maybe have a few beers. All the other stuff didn't exist, therefore people understood and practiced proper bowling etiquette. Those days are over. I get that. But it doesn't make it any less frustrating when I'm trying to bowl and enjoy my family time on a running clock that I've already paid for, but I can't because now I have an entire family of eight blocking our lane because they all feel like they need to surround each other while they figure out how to bowl. Eventually, this family got their ball stuck in the gutter, started pushing buttons, raised the bumpers, and we still couldn't access our lane. Here's where the incident begins. No one working for Main Event were helping these people or at the very least letting them know they were interfering with multiple lanes around them. This went on at least 15 minutes (of my time on my dime) so I walked over, took one step, just one foot, onto the median where the employees usually walk to fix issues (not the lane or the gutter, the median), picked up their ball, set it down in front of the little girl who got it stuck, and the next thing I see is this "manager" right in my face yelling, "Don't get on my lanes!" If it weren't for the headset, I wouldn't have known he even worked there. He didn't have on any Main Event apparel. He looked like an MMA junkie in his bedazzled jeans, tight Ed Hardy shirt, and spiky hair, and he looked like he was already prepared to fight me. I told him I was retrieving their ball so that we could bowl in our lane without being blocked. He yelled again, "You don't get on my lanes!" So I said, "If you would do a better job of policing whatever this family is doing to disrupt all the other bowlers around them, I wouldn't have had to take matters into my own hands." That's when he yelled, "That's it! I'm cutting you off!" I asked, "Really?" And he responded, "Oh yeah! This is happening!" And he was smiling the entire time like he received great pleasure in all of this. Mind you at this time, we're only an hour into our two-hour, already-paid-for bowling time. And he's cutting us off and kicking us out because I had to fix their problem while not addressing the actual problem. So our lane goes dark, I start taking my shoes off and returning our bowling balls to the racks, and my wife walks up to the front to ask the "manager" about a refund. He confronts her, gets in her face like he did to me, tells her that we're never getting a refund, and at this point is very much crossing a line. My wife tells him this is ridiculous, and he says, "Do you think I want to be working on Christmas?" Not sure what to do with that response, my wife reiterates we're in this situation because we were trying to fix a problem they wouldn't. That's when he said, "Do you think those f**king Indians will listening to me?" At this point, I'm walking up, seeing what's going on, and just trying to return my shoes and be done with this whole thing. He comes at me again to the point where, Aaron M., the actual manager, intervenes to keep him from fully engaging with me. I haven't said a word at this point. I'm just holding my shoes and trying to protect my wife. This is when I can see two other employees behind the counter walking toward us like they had this "manager's" back and wanted to join in on the potential assault. Notice I'm only using the actual manager's name here because it's the only name I was given when the actual manager, Aaron, took us far away from the front desk to finally refund about half of our money. I don't think someone that easily triggered and ready for an altercation needs to be employed in a family environment around kids and parents, but it felt like he was very protected in spite of his behavior. read more