the rating is based on a phone call attempting to set up a service call,…read more not based on an installation or repair so i call because my lg minisplit is displaying an error code and shutting down. after i explain to her that i have the error code, she then proceeds to schedule an appointment without asking for the error code. no, this is wrong. do not come to my house clueless. look up the code then come to my house and fix it kurt's plan was to send out technicians to troubleshoot the problem. this is exactly what brown's arctic air did - i sent them the error code, and they came out clueless trying to troubleshoot the problem, instead of knowing what to look for. brown's didn't even bother to document what they did - there was an indicator led on the circuit board that they should have photographed brown's arctic air then charged me $200 for the service visit despite not fixing the problem. and this is exactly what kurt's wanted to do so the receptionist has a problem with this: "you just want us to look up the code for you without coming out" ? yes, this is exactly what i want. it was such a profound concept to her that she wasn't able to accept it. she told me to look up the error code myself. ok, here: https://www.yelp.com/biz/kurts-ac-and-heat-tavares-3?hrid=zrVOftVnTGUTZhHynJVi8w&utm_campaign=www_review_share_postreview&utm_medium=copy_link&utm_source=(direct) https://www.lg.com/global/business/video-guide/LG-Multi-V-Trouble-Shooting-Guide-Error-Code-CH35 https://www.youtube.com/watch?v=bCRiJ_GJlIc&ab_channel=GlacierSupplyGroup https://www.youtube.com/watch?v=wg6lRdDm7p4&ab_channel=Xhaamir this one is a complete guide and has a flowchart kurt, are your techs able to read troubleshooting flowcharts ? why exactly the resistance and opposition to coming to my location prepared ? the chances are good that kurt's techs will have the same experience as brown's arctic air, so why insist that i make the same mistake again ? look up the error code, that's what it's for, then come out and fix it https://machinelounge.com/lg-mini-split-error-codes/#LG_mini_split_error_code_ch35_Meaning Possible causes: Overload operation (due to the outdoor fan being constrained, screened, or blocked). Insufficient Refrigerant due to leakage. Pressure sensor is badly connected. The compressor sensor is faulty. The PCBA is defective Suggested fixes Check for Refrigerant leakage how's that kurt? was this beyond your bailiwick ? are you able to send out a tech with a leak detector

Came back from a weekend away to an uncool house...oops...Not what I was expecting…read more i got a few names and called another recommended company who couldn't get to me till Thursday. I scheduled and let them know I'll cancel if I find someone who can see me sooner.They were pleasant and understanding about it (so I feel I have a backup!) I called Kurt's and Lisa Ann who was amazingly personable and helpful got me scheduled for tomorrow.I got a call a little while later that someone could come out today!BONUS! So John gets to my place a short time later,does a very thourough inspection after asking me what the issue is. He was amazing in his explanation of how my ac unit operates so I now have a very good understanding of the basics. Luckily,the issue was easily and inexpensively corrected(kudos for honest dealings!) I did opt for a maintenence plan as this initial experience was so positive and now I have another homeowner "go to" in my arsenal.

Used new customer discount. Had an inspection done and they offered professional recommendations…read more Overall good experience.

(Nayibe Abel) Great Customer Service, Fast response. They…read morewent above and beyond to accommodate my needs. Very Knowledgeable staff; Our technician (CHRISTIAN) was very professional, friendly, and knowledgeable. Very affordable Service, No up charge, no hidden fees ,they are eger to serve. I called on Holly Friday at 9:00 a.m. at 2:00 p.m. The technician arrived ontime and II had an estimate in about 30 mins. They provided me with 2 options. A few mins later I got a call from scheduling and they fit me in the next day..... A/C SERVICE ON A SATURADY ( holiday) NOW THATS CUSTOMER SERVICE .FROM STAR TO FINISH TOP-NOTCH SERVICE.(Nayibe Abel )

If I could rate this company 10 stars, I would do it.. I…read morehave used this company for many years and have never felt, ripped off or used. When our nearly 30 year old system needed replacement, they gave me a fair quote and did excellent work when the job was approved. To those who left poor review, you probably wouldn't have been happy with any company so your reviews are of no consequence. Coast to Coast has knowledgeable, courteous, and professional techs who have always given me a fair shake. Keep up the great work Coast to Coast!

I wanted to replace a 7 year old Trane heat pump, that has been unreliable since we built the house…read morein 2019. They sent over their salesperson Geoffrey and he gave us a quote of 41,000 yes that is correct 41,000 stating all the duct work needed to be replaced plus new copper lines in a house that is 7 years old. Yet he never once went up in the attic to even look at any of the existing duct work. Needless to say, the quote was ridiculous. Got two other estimated from other companies at 15000 and 16,800.

My family and I have been loyal Corman & Sons customers for over ten years. We recently moved, and…read morewhen our air conditioner needed almost immediate attention, we did not hesitate to call Corman. They were out to our house in only a few hours, calling ahead to let us know of their arrival time. We have young children with respiratory concerns, and this quick response was very appreciated. Javier was kind and attentive, as we have known all Corman service technicians to be. I never felt pushed into buying unnecessary equipment, as I have with other companies in the past. Their prices are extremely fair and honest. Corman & Sons seem dedicated to keeping customers for life, rather than trying to flip a quick dollar. Our house is an older home, and our unit took more time than originally anticipated to fix. Javier had another service call to make, so he went to fix their unit, only to come back and fix ours, so that we wouldn't be without air conditioning in the hot Florida summer! He was working diligently until after 9:00 at night- this is the kind of dedication that keeps me and my family Corman customers! Thank you Corman & Sons. In a day when customer service is a lost art, you and your team never disappoint!

Apologies. Long post ahead. Corman and Sons installed our…read moremini split AC units and did a great job. They were professional and personable. And the units have been spectacular. They have cut our electric costs while keeping the house more comfortable. I haven't had any problem with the units. And I have held Corman as a company in high regard. At least until now. I still think they are a good company, but they made a mistake and they just won't make it right. My wife and I came home from a vacation and our mini split AC unit in the living room had a terrible smell. I called Corman and Sons AC and requested they send someone to come and clean the units. They have always provided us with timely service in the past and always done exactly what we had booked. They have cleaned our units twice in the past. The first appointment they had for a cleaning was a week away. Took it and told them I was looking forward to the cleaning because the smell was getting bad. In the days leading up to the appointment I got two text messages from Corman and Sons to confirm the appointment. I confirmed it and asked them to confirm that the appointment was for a cleaning. Never got a reply. I called the day before the appointment, about 2:45PM, but got their answering service. On a Tuesday - I thought that was strange. I asked the service to have someone call me back confirming the appointment was to clean the unit. They never returned the call. The tech came and he didn't know anything about doing a cleaning. He hadn't brought the equipment to do a cleaning. He had been sent to do routine maintenance. He was able to smell the unit, and agreed it needed cleaning. He spent a half hour checking the units, even though I told him we were having no problems and I had not requested a maintenance visit. He did not find any problems, other than two of the units needing cleaning. DUH! That was what I had requested! He charged me $466.00 for the maintenance I did not request and did not need. Then he called the office and let them know I needed to make an appointment for cleaning. Again, they only appointment they had was a week away. So we had to live with the smell another week. The tech returned the next week, did the cleaning, and charged me the $200.00 fee for cleaning 2 units. So I paid $666.00 for a service I should only have been charged $200.00. I spoke via phone with their office staff and expressed that I felt I had been charged for a service call I didn't request or need. She was unable to give any resolution. I sent them an email telling them I was disappointed in the lack of customer service and that I was expected to pay for a service I had not requested. I got a reply back from "Katie" saying that she was sending it up to her General Manager, Tony. I thanked her for doing that. And I waited a week for a reply. Nothing. Nada. Crickets. I finally replied back again to Katie that it appears the GM was not going to contact me. I don't know what to do now. Don't get me wrong. Corman and Sons gave us a great product and did a wonderful job up to now. A mistake was made that I've had to pay $466 for. I just wish their GM or maybe even Ray Corman the owner would stand up and do what's right. When someone books a cleaning, just do the cleaning and stop playing games.

Mike and his assistant was excellent at their jobs and honest and very reasonable pricing and it…read morewas smooth doing the business with them and I would definitely hire them again for the next time. Pros: Positive attitude Positive vibes Honest Quick communication Actually do listen to my concerns Provides feedbacks and gave me choices to choose with recommendations so that helped my decision to be made easily. They wasted no time on the job. Cons: None! but this experience made me wish that I hired them back then.

I contacted Lake County Air Conditioning after having another company come out and look at my…read moresystem since my Nest Thermostats stopped working and I could not turn on the A/C. The company that came out wanted to charge me $1600 to replace the zone control board and change the Nest thermostats back to regular thermostats. He stated the Nest thermostats were not designed to work with a zone system. Being highly skeptical, since he only looked at the room where the zone control board was and he did not put a meter to the board, I told them I would think about it. After calling Nest and the manufacturer of my control board it was determined that the Nest thermostats do work with a zone system and the manufacturer of the zone board walked me through some troubleshooting techniques that I could do however, since I did not have a volt meter, I would have to call someone. I contacted Mike at Lake County and explained my problem to him. He immediately knew what my problem could be in that he would have to troubleshoot the system from the control board back. He said it could be something as simple as a clogged line that shut the system down. Mike came out and check the power to the control board and there was no power so it was not the control board. He then traced it back to the transformer which was getting power and then further traced the problem back to the float valve which was tripped because of water in the line. He drained the line and put the float valve back on and checked the zone control board and there was again power to the board as the lights were on the board. Problem Solved!!!!! The cost for the repair: $90.00 plus a small trip charge. What a big difference in price and quality of work. Mike was extremely honest and did not try and sell me on equipment and parts I did not need. He used basic troubleshooting skills to diagnose the problem and resolve the problem. He has earned my business from this day forward. My impression of Mike is that he is very conscious and knowledable about his craft and believes in treating his customers in and honest and fair manner. He will not upsell you just for the sake of making an extra buck or make the job seem bigger than what it is. I am extremely happy and pleased that I was able to connect with Mike at Lake County Air Condition. If you contact him, I'm sure you will be pleased too and become a customer.

Great new air conditioning system. Very professional and thorough! It has been working like a clock…read more! Cooling very efficiently this summer. Will call on them again when my other system needs replacement.

Professional, courteous , reasonably priced, timely, informative…read more Good value for price.

I gone through quite a few HVAC companies, always the sales pitch not Chilly Billy heating &…read morecooling A rating with the BBB I could see why, no pressure explained all options . I became a member.

My wife and I knew we needed to replace our AC unit. It was going on 18 years old. I did a lot of…read morehomework to find the right system and the right company to install it. I found out that the installation is priority one. That was one of the main reasons we went with "CHILLY BILLY". We were not disappointed at all. From the Customer Service team. Having the patience to answer all my 1001 questions. That is the reason I am writing this review. To save the people who read this hours of research. Looking for a skilled, professional, and honest HVAC company. Look no further. It's our opinion that you can rest assured using "CHILLY BILLY" for your Heating and Cooling maintenance; you will not regret it.

As a Realtor, it's crucial that I have a dependable company to refer to my clients. This is the…read moreonly A/C comment I'll use! When I had an issue at my own home on a very hot Friday they were there within hours and avoided melting over the weekend and fixed the thermostat. In my opinion one of the best in the market.

We recently called AC Rescue once again during extremely hot temperatures. We have an old A/C unit…read moreand they are helping us hang on to it as long as we can. It needed freon due to a leak. They always show up on the same day that we call. The techs along with the owner, Bert, are very friendly and professional. When we are able, we're buying our new unit from them.

!DIEZ PUNTOS! If your looking for a company that knows their business and always responds for…read moreemergencies - This IS your Vendor! Sign up for their Service Membership Plans ~ you won't be disappointed. Better than all the rest - Two thumbs up!

Our air went out today and I called Kalos, Cameron came out and was super professional and fixed…read moreour problem quickly!

Service was professional and responsive, prices were fair for parts and labor. Would recommend.read more

Evgenii was very professional. He diagnosed the problems and were able to fix them the next time…read morehe arrived (needed to order parts). I will continue to use him for all my appliance needs