I contacted Lake County Air Conditioning after having another company come out and look at my system since my Nest Thermostats stopped working and I could not turn on the A/C. The company that came out wanted to charge me $1600 to replace the zone control board and change the Nest thermostats back to regular thermostats. He stated the Nest thermostats were not designed to work with a zone system. Being highly skeptical, since he only looked at the room where the zone control board was and he did not put a meter to the board, I told them I would think about it.
After calling Nest and the manufacturer of my control board it was determined that the Nest thermostats do work with a zone system and the manufacturer of the zone board walked me through some troubleshooting techniques that I could do however, since I did not have a volt meter, I would have to call someone.
I contacted Mike at Lake County and explained my problem to him. He immediately knew what my problem could be in that he would have to troubleshoot the system from the control board back. He said it could be something as simple as a clogged line that shut the system down. Mike came out and check the power to the control board and there was no power so it was not the control board. He then traced it back to the transformer which was getting power and then further traced the problem back to the float valve which was tripped because of water in the line. He drained the line and put the float valve back on and checked the zone control board and there was again power to the board as the lights were on the board. Problem Solved!!!!!
The cost for the repair: $90.00 plus a small trip charge. What a big difference in price and quality of work. Mike was extremely honest and did not try and sell me on equipment and parts I did not need. He used basic troubleshooting skills to diagnose the problem and resolve the problem. He has earned my business from this day forward.
My impression of Mike is that he is very conscious and knowledable about his craft and believes in treating his customers in and honest and fair manner. He will not upsell you just for the sake of making an extra buck or make the job seem bigger than what it is.
I am extremely happy and pleased that I was able to connect with Mike at Lake County Air Condition. If you contact him, I'm sure you will be pleased too and become a customer. read more