Let me tell you how highly I can recommend DeRosa AC. They installed a brand new, 2-ton AC for me…read more They even helped me with a few other issues that I had. They are punctual, caring, honest/trustworthy and the most conscientious company that I have run across since moving to Central Florida. Their prices are extremely fair. My house is now cool as a cucumber and it was worth every penny. I will always recommend Marianne & Steve from DeRosa Air Conditioning. They are the best!

Marianne and Steve were Awesome! Being new to Florida I asked around my new friends for a…read morerecommendation and was very grateful they recommended DeRosa! When I called Marianne helped me avoid an emergency call and when they arrived to service the unit they were punctual and very thorough showing me what was going on each step of the way. I also had their son connect my nest regulator and also clean the vents... the price was extremely fair and they all couldn't have been nicer! I look forward to having them return to service my HVAC for scheduled maintenance (and on schedule if needed:-0

The receptionist, the sales person, and the AC installers were all great to work with. They were…read morehelpful and courteous! Thanks for the great job installing our AC.

My parents have been using this company since they moved to Ocala, so my thought was, why change…read morecompanies when they have been customers for years? When the technician arrived, one of the first things he asked my mom was how she was going to pay. He then told her that he would not do the work unless she showed him some form of payment. My mom showed him the card she planned to use. I found this extremely uncomfortable and honestly a little offensive. We would not schedule an appointment to have work done if we did not have the money to pay for it. Since this happened on a Friday evening, I called the company and left a voicemail. I did receive a call first thing Monday morning from Addy, who has always been very nice and professional with us. I asked her directly about what happened, and she explained that this is how the company conducts business because they have had customers schedule appointments, have the work completed, and then not pay. She said that customers are asked to show proof of payment when the technician arrives. I thanked her for explaining and hung up. But afterward, I couldn't stop thinking about the situation. I wondered whether we would have been treated the same way if my parents lived in The Villages or in a large, expensive home. I also couldn't help but wonder whether our last name being Perez played any part in how we were approached. I understand that a business needs to protect itself from customers who don't pay. However, there are professional ways to establish payment policies before sending a technician to someone's home. If proof of payment is required from every customer, that should be clearly explained when the appointment is scheduled--not when a technician is already standing inside an elderly customer's home telling her he will not perform the work until she proves she can pay. After being loyal customers for years, the interaction left me disappointed and questioning whether we should continue doing business with this company. It probably won't make much of a difference to the company whether we choose to come back or not, but I still felt this experience was worth mentioning. Sometimes the way a policy is communicated and handled can make just as much of an impression as the service itself.

Very friendly and honest Told us where we were at with our HVAC unit. We kind of knew already…read morebut needed another opinion. We liked the price and terms they offered. The techs that came out, were great too. Install was 4 hrs and they took all the debris and cleaned the area when they were done. Answered all our questions. I would definitely recommend M&S!!

M&S Air conditioning…read more One morning, my Mitsubishi whole-house thermostat displayed a "Replace Me" message. Since Mitsubishi and M&S are affiliated, I decided to go with M&S for the repair, as their parts are covered under a 12-year warranty. When I called "Amanda," their AI receptionist scheduled an "emergency" house call which wasn't for 7 days. Great! I informed her that the issue was the thermostat and requested that she have the technician bring the replacement part. However, the technician arrived at the end of the scheduled period on a Friday afternoon without the part. I rescheduled with "Amanda," but the next scheduled repair never materialized. After I made another call, they informed me that the part was not in stock. On the third appointment, the technician finally arrived at the end scheduled time with the part. He installed it in just 22 minutes, with a labor charge of $418. The technician also broke a fastener reinstalling the cover to the unit and taped it shut. Despite the inconvenience and the fact that M&S is a "Diamond" dealer for Mitsubishi, I will regrettably never use this company again.

Had the pleasure of dealing with Tony your A/ C Tech who…read moreresponded to my home at Fortunado street, Sorrento. He is very knowledgeable and explained all aspects of the HVAC system. Tested all functions and made recommendations. I will always call your company for my HVAC needs. Service is excellent. Rgds, Lewis. PS I will give Tony a 5 Star for his performance.

I don't recommend Bobs A/C . I recently moved to the area and needed a HVAC replacement . They…read morecame out installed the most expensive system available. I called several times and mentioned the a/c was preforming properly. They had 5-6 techs come out. Finally several months later they found out no one checked the air ducts and they were detached from the vents. I'm very disappointed in the service they preformed. Spoke to the service manager Cody regarding this situation he said it would be a week before anyone could come and repair. I'm also going to report this company to BBB !

Great experience! The tech, Todd, was great! He showed up on time and got right to work. He did…read moreeverything I needed and didn't try to push extra stuff. The cost was much better than I anticipated as well. I hope he's my HVAC tech from now on. I highly recommend this company !

Contacted the company this morning and they were at the house in a few hours. We had not used them…read morebefore but the air conditioning died when we returned from being away for the summer. It was 86° in the house and extremely humid. The trip charge is $89 and they say if you do the repair they waive the trip charge. Well, Todd F was able to find some more warranty for an electrical part that had shorted over the summer. Bottom line we paid $89 and got a complete check as well. Up and running. Use them, ask for Todd!

I cannot say enough about how professional and awesome this company is. The guys came out when they…read moresaid they would and installed my new AC system. They were honest and kind and did great work. I would recommend them highly to anyone. Their response time to my phone calls or texts was spot on.

This guy is liar, he told me the part cost 635.00 dollars when it only cost 300.00. I only found…read moreout after paying and calling the retail company the next day. He also Tried to sell me a whole new a/c unit when it wasn't needed. He is con man, do not use for any A/c repairs. I Normally don't write reviews, however I don't want anyone to make the same mistake I did. Buyer Beware!!!!!!!!!

Suter was a great company to work with. They responded promptly to my questions and the install of…read morethe Daiken mini-split went very well. I now have a cool lanai and look forward to a pleasant place to enjoy my garden all year round.

Great local company for taking care of all your HVAC needs. Always available when help is needed!read more

I would like to tell you about the wonderful experience we had with a local business - Good Guys…read moreAir Conditioning. In fact, they made a very bad and uncomfortable situation "livable". Noticed on Monday ac was not holding temperature. Made an appointment with another HVAC company, who came out on Tuesday. Said they couldn't find a problem but noticed the Freon was low and to keep an eye on it. Worked fine until Wednesday - called again for them to come out. Made an appointment for the next day - not only did they not come at the assigned appointment time, but were put out that we were not home. Said there was NOTHING they could do until the following Tuesday - -one week from the initial call / problem and "guessed" what the problem was without seeing the inside unit. On Friday am I called another company for another opinion. They patiently answered all of my questions before I made an appointment with them. Since we were NEVER told to turn off the system they initially had a hard time determining if and where a leak might be. Anyway they were able to finally locate the problem (NOT THE LINES) and in the short term offered us a portable AC unit while they fixed ours. They found the problem - drove 1 1/2 hours each way to get the required part - and fixed it as promised. It was not an easy job or fix but they were patient and explained everything. The cost was substantial but much less than we were led to believe by the other HVAC Company. Please give them a try if you need any HVAC services!

We needed our air conditioning and neat pump serviced for a broken something or other and we called…read moreand our tech Sebastian, who showed up the next day after we called and did a diagnosis of the problem and determined it needed a major part, that thankfully was still under warranty, except for labor. He went to the warehouse supplier and pickup the needed part and got back in an hour and proceeded to fix all that was needed. We were also needing out annual,maintenance, and Sebastian did that also, and at a discounted rate since he was already at our place. The great thing is when maintaining, they do not disconnect the Freon lines to verify the operational efficiency of the unit, which saves a small amount of leaking while connecting and disconnecting the gauges. We are extremely happy with this service