On a day of celebration family took us for a day of relaxation with a couples massage. The check in was quick and staff courteous and prompt. The change rooms are really nice and slippers and robe are clean and feel really plush and rich. The rooms for both of us was very relaxing to start and soft music in the background. There is a very light candle in the room with very mild scent. The beds are comfortable and sheets used clean and fresh. The staff who worked on were really good and knew their craft. After about an hour we're ready to take a nap. Expensive when compared to others, however some of the higher cost is for the environment, the luxury and the good staff. read more

Zenbar Healing Studio - Sign near the change area - Massage Therapy Near Me - Oakville, Ontario

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The BEST experience!!! My RMT was so attentive to my requests and the front desk staff are so warm and helpful. Cannot wait to come back!

Even though it's a spine and a plaza, you forget that you're actually in a plaza went inside. Calming atmosphere with nice changing facilities. Had a great facial and pedicure there along with a pretty solid massage. Great for couples or corporate events too. read more

Amazing experience at Zenbar! Mary, my Registered Massage Therapist, was very professional and listened to what I needed. I came out feeling very relaxed. The front staff was great and made us feel welcome. Awesome facilities as well. Will definitely recommend to our friends and family! Edward read more

Updating my review for the better! Came back for a spa day for my bday, yesterday, a Monday. I had booked a massage with Martin and Oxygeneo with Justine. Check in was super easy and quick, as I had already filled out all the forms online prior. Sad that they aren't offering robes and slippers right now but all good. I felt super safe in the waiting room, as I was the only one there for a few minutes and another couple joined but we were safely spaced. Martin came to collect me on time from the waiting room. He asked me when the last time I came in for a massage was and what I wanted to have done and focus on that day. The massage was GREAT. One of the best I've had in a while. I asked for full body with more of a focus on lower back, neck and shoulders. I appreciate that it was actually full body. A lot of times, I've found that RMTs forget about the arms but he remembered to target those too. Towards the end, he propped up the front of the bed, so I was elevated a bit. I've never had this done before and liked it. I was propped up for the front portion of my legs, arms, neck and ended off with a head massage. Also I noticed the little things. Like he washed his hands before the head massage, as to not get the oil in my hair and had a towel on the floor to step on, once the massage was done, as my feet may have been a bit oily. It was relaxing yet still very effective. I felt great after and still do today! WIll def book with him again. After the massage, I had asked where the water was and he filled up a glass for me, instead of just showing me. Great hospitality. For my Oxygeneo, Justine was friendly and kind. She was able to answer some questions I had and was super understanding when I had to use the washroom in the middle of the session lol (I chugged two glasses of water after the massage! =P) The only thing, is I wished she explained each product she was putting on my face or explain each procedure, as my last Oxygeneo was at least 3-4 years ago. But not a big deal. That didn't hinder my experience or thoughts. I still think it was great. My face felt great after and I can't wait to see the real results in the coming days. She even offered me a glass of water after and handed it to me, once I exited the room. Again, little things =) Overall it was a great day. I love how the spa is dimly lit throughout and is kept that way in all the rooms, before and after sessions. Hell, even the washrooms are like that! lol. Front desk staff were super friendly and kind as well. I hope to have a spa day every birthday now! read more

Had the worst massage I have ever had with Carlotta. When I booked my appointment it was for a couples massage in the salt cave. The "lounge" is a tiny seating area in which staff are constantly walking through or helping themselves to the tea / coffee. They dont smile at you just stare and walk by. Zero ambiance. When Luis arrived at 10:55am (massage at 11:00am) he said - oh is this for a couples massage? He seemed confused. I had to check my notes and said "Yes its with Carlotta". He said oh we will have to wait for her then and walked away. At 11:05am he came back to get us. There were two other people in the cave quickly setting up the second massage table hastily. They obviously had no idea. By the time we were settled and changed 11:15am they started. And what time did they finish? 12pm on the dot - for a paid 1 hour couples massage. Thats insulting. Let me tell you about Carlotta. She LEFT the massage to use the washroom?? Never had that happen. Ruins the vibe! Multiple times she was asked for more pressure she did not change her ways. It was like my husband was made of glass absolutely no technique or pressure. She rubbed lotion all over my husbands back only to throw the blanket on top of it. How does that make sense? She puts her fingers on pressure points but doesnt use any pressure like she is holding a fragile butterfly. My husband was so mad it was like the massage got worse as time went by. I brought up my concerns to the Assistant Manager who said she would update my husbands profile to ensure he is not booked with her again. No apology or remorse - just said that "Carlotta has been here a long time" We will not be back again based on how our experience was and zero compensation for what we experienced. From all the amazing reviews I saw I was shocked at the experience we had. Very disappointed. Spend your money elsewhere. read more

My friend and I booked non-RMT head scalp and foot massages for our birthdays. It was expensive. It was an awful experience. The non-RMTs had no idea what they were doing. I was offered a $55 credit (no refunds allowed). When I canceled a future appointment (no way I'm going back), they charged me a $1 cancellation fee on my credit card. Nice people, terrible experience. I do not recommend. read more

Zenbar Healing Studio, what a wonderful and interesting name for a business. We were very lucky that we got an appointment the same day we called. At our arrival, we were welcomed with warmth! A little counter, where we announce ourselves, surrounded by a little boutique. In the boutique, you would find anything and everything related to meditation, yoga, Pilates, relaxation... We came for massages; bathrobe and sandals were provided along with a locker and lock. Then we were transferred to a beautiful and quaint lounge, where we had some tea and water. My massage therapist Julie came to pick me up, and brought me to the massage room. I told her to work on my overall body. I was surprised and impressed how this massage was the best massage I ever had. Julie had the perfect pressure to massage... and she found the all the focal points of tension of my body and worked on them thoroughly. In between, I even fell asleep. So yeah, she was definitely the best massage therapist I ever had in my life. I had massages in Thailand, New York, and tons in Montreal but this amazing and hard working person made me relaxed and happy because I barely said anything and she knew exactly where the massage was needed. Thank you Julie and Zen Bar Healing Studio for the amazing hospitality and service! read more

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I highly recommend the private yoga in the salt cave with Tarini. I restarted my yoga practice after years of inactivity. Tarini is very supportive and very patient and she creates a very open and positive environment which is integral to my practice. As a busy professional woman who is consistently in my own head with a million thoughts, I am grateful for my time in my yoga session in the salt cave with Tarini. I highly suggest that you give yourself this amazing gift to explore the serenity that is yoga with Tarini! Thank you so much to Tarini & Zenbar for this phenomenal offering to their fantastic wellness program!! read more

I was greeted with a smile and the lady showed me room gave me a house coat and slippers and told me about the lockers. Then she gave me a glass of water. And brought me into where the pod was and explained to everything. And invited me to seat in the lounge afterwards to relax before getting changed. Everything was very clean. read more

I have been going to Zenbar for a few years now for Massages and I have always had a pleasant experience. From the front desk staff to the masseuses, you truly feel relaxed and taken care of. It is a well-oiled machine of a place and you can tell that the staff is all really passionate about customer care and wellness. The boutique items for sale at the front of the store are also adorable and fit nicely with my interest in tarot and good vibes. It's also in a great location, so grabbing lunch before or after is so convenient. I hope to be back soon for a day of relaxation. Hot tip - grab the cinnamon tea, you won't regret it! read more

It was a great atmosphere that made my son and I feel very relaxed and the ladies who attended to us were great and kind.

Arrived for our salt cave appointment 5 minutes early. Was provided with a robe and slippers - 2 left feet - and had to go find someone to get that rectified. Not provided info on where to go once changed, so again went to look for someone who just said wait in the lounge and someone will come and get you. The person walked away so we had to go and find the lounge. After waiting 15 minutes I went to look for someone and they said they would see if the room was free. They didn't come back and update us. After another 10 minutes someone came and advised us that we could proceed to the 'cave'. It's a room with a salt block wall and some patio lounge chairs. I've been to salt caves before where it is a cave with salt on the floor, walls and ceiling. This was $110 for two, to lie in some deck chairs for an hour. It was such a waste of money. I treated my cousin to the experience who was visiting from the UK and I was so embarrassed. The service was terrible, the advertised cave was not a cave. I would not recommend. To add insult to injury they sent me a link for a review and the link didn't work. Skip the salt cave here. There are legitimate salt caves that are less expensive and provide an authentic experience. read more

STAY AWAY FROMT HIS PLACE ! worst experience ever . staff are in experienced ,massage can be the worst one ever ,where you get up and all sores every where ,be careful . Not only this they sell expensive skin products and if the product is damaged or defected ,they refuse to admit that. we bought expensive skin products there and one of the products smelled terrible ,and looked more terrible - where we know this products for years. and after waiting for their manager call - SHELBY - Who never called , and I had to call to be able to speak with her. she said she will take it back , then lied after and said I didn't say that in an email she sent me . she is terrific . you work in what supposedly to be a professional place , and professional SPA ?? Where people come to pay money for this , and you are acting that way ??? and you have 0 idea about good customer service , or about how to handle defaulted products ! you deal with the most expensive products like Obaji , and skin ceuticals and those companies they care about their reputation .. there is nothing called " we are not responsible about the product, once it leave the premises " if you reach out to the company it self , they will take accountability and responsibility about their products and its simple . but in your scenario guys you don't even care about your customers or about your reputation as Spa place. and if there is LESS THAN 0 to PUT , I would have choose that , as every one here should know how bad your services and customer service are !! dealing with people who spend lots of money at your place ,in un professional way and rude tone & attitude and cheap behavior to brush them off IS NOT ACCEPTABLE , NEITHER GOOD AT YOUR END ..AND ITS OBVIOUS REFELCTING BACK AT YOUR PLACE read more

Courteous, well train professionals. Beautiful centre. This visit I had a RMT Massage, Registered Reflexology, and a session in the LED therapy pod for pain and inflammation management. read more

Amazing, calm atmosphere and friendly staff ... life slows down and feels truly calm when you enter. Beautiful dim, warm ambiance and treatment options are 5 star. I've loved them all :) read more

The overall experience was mediocre at best. The service, starting at the front desk and throughout the entire time, as well as the studio itself does not justify the luxury prices they charge. Front desk was "stressed" and not friendly right from the start. I was taken to a change room and left there to wait until my appointment. The "lounge" was not suggested. The Salt Cave is very misleading and not worth the extra cost, it is a regular room with a backlit salt wall. I will not be going back there, there are much better places to go to. read more

Stressed instead of getting de-stressed after my massage. The therapist seemed like he was holding his cough and having difficulty breathing. Later the receptionist explained that he had a medical condition but was not sick. With the whole Covid-19 situation, it would have been best to disclose that information prior to the massage therapy. The receptionist told me to expect a call from her manager. It's been 3 days and no one has contacted me yet. read more

Completely impersonal, like being processed through a sausage factory. NO feeling of luxury, no feeling of personal touch and the "salt cave" is a sham. It's basically a rectangular room with supposed salt on 2 walls. My massage therapist "Martin" didn't even tell me his name, I had to ask. After my massage he didn't even ask me how I felt. No one asked if I enjoyed my treatment. I wasn't offered a glass of water or made to feel special at all. Completely overrated, would not recommend as it is complete overpriced for the service. read more

Best massage I've had anywhere. All staff is great, salt cave is a bonus.... as a guy I can attest that a pedicure is worth it and Zenbar is the place to go read more

I found this spa as I recently moved jobs to Oakville and was looking for a spa close by. I enjoy the feel of the spa, and like that they provide complimentary robes, slippers, towel. Upon waiting in the lounge room (there's some pretty neat bed spaces that you can rest in while you wait), they had some hot cinnamon tea and water. My first massage was in the salt cave for an hour.. or was it an hour and a half? I mainly did it for the experience. Second massage was just a regular aromatherapy massage. I much preferred this to the salt cave. Very dark and relaxing. I plan on returning on a monthly basis! read more

The space is relaxing changing rooms are OK. Staff is younger and not very knowledgable about product. After having some treatments, I have noticed that the aestheticians push on product to buy. Prices are steep for the level of service offered and received. I much rather prefer going to higher end facilities. I do not recommend any skin treatments, Manicure and pedicure lasted two days before peeling and outgrowth of skin read more

I had one of the best massage's I've ever had today with Andrew W at Zenbar! Andrew made me feels extremely relaxed and he alleviated the built up tension in my neck and shoulders. He is highly skilled as a registered massage therapist and I will absolutely be booking again in 2022 with him. Thank you, Lori read more

I was desperate for a massage as my neck & shoulder were acting up but I could't get into my physio for a week. I saw Tammy at Zen Bar. She asked lots of questions and took a thorough medical history before starting. The massage was great. She gave me stretches to do at home. There were appropriate Covid protocols in place and I felt safe. I will be back to both ZenBar and so see Tammy specifically. Thank you!! read more

The staff was excellent. Very friendly! Had a great pedicure/manicure. For the owners, please get some updated equipment. Pedicure chair was torn and ragged looking, all the towels are completely old and have awful bleach marks all over them, and there isn't even any equipment to dry your nails after the manicure. Even the most basic spa and salon has that. It was obviously a nice place once upon a time but is in serious need of updating. read more

Booking is easy. Room is relaxing and my massage therapist Nyima was great! Highly recommend! I just wish the music is more relaxing.

Fabulous experience. Very relaxing and professional spa. The masseuse was excellent. Would highly recommend.

This place is okay, but I don't think I will return. I went on a Saturday afternoon for a Swedish massage for two with my mom. When we got there, I was a little thrown off when I saw men walking through the locker room. I wasn't aware it was co-ed, nor did the front desk inform us. I enjoyed the lounge and tea before the massage. Definitely go early if you can. My cousin actually got a massage in the salt cave and told me it wasn't worth it. So we didn't get our massages in the salt cave and it was done in their yoga studio. They didn't have another room big enough for a massage for two. It was kind of awkward with mirrors covering two of the walls, but that's what you can expect from a studio! As someone who gets massages once a month, I wasn't very impressed. I had to ask my RMT to apply more pressure about 3 times. If you're like me and prefer deep pressure, go somewhere else. I found it to be a little cold in the room and my RMT was able to find a portable heater to use. I didn't like the oil that was used.. it wasn't very watery and felt more like lotion than oil. Although my massage wasn't the best, this place has very friendly staff. The ladies at the front desk were very nice and there was also an esthetician walking by when we were browsing the skincare products after our massages. She was very helpful and happy to answer our questions. read more

Please do not go here! These people are frauds Your better off going to your local spa place Extremely bad customer service I made an appointment a few hours before I showed up..my kid started running a fever and I had to cancel. Instead of giving me a refund or even a credit they charged me for the full service and gave me a &20 credit. When I called to discuss they said that was the best they could do It's not even like it's a great facility anyways. Shared small dinky for both genders change room. The staff have no idea what they are doing You have to wait for days to talk to a manager Please stay away from this place. Horrible ! They don't care about your wellness they care about making money only. read more

Great experience with RMT in the salt cave. The overall Zenbar studio is really well designed, the selected music is really relaxing and the massage therapist did an amazing job to relieve the pressure in my back and shoulders. read more

My massage was lovely in the salt cave. However with the amount of foot traffic and unusual choice of "spa" music combined with the fact that the staff bended in with the customers due to the lack of a uniform, the overall experience was less than "zen". Washrooms could've been cleaner and a massage table with a heated blanket woul'be been preferred. read more

Nice, clean and friendly is my first impression, but lack of details on services. Once you are in, you feel like everything compact and small. Cheap investment on shower head makes you wonder why. Awkward waiting room setting, only works if it's by yourself - glass table awkward! Tried the salt cave massage couldn't tells the different. If it is your first time salt cave, management please explain it, definitely can get customer back. Cheap massage table - Maybe not their specialty, why? You can hear the train noises in the room - again and again (it's not the music for sure). Smart pricing, only pay for what you want. But if you add up is very pricey. Give credit for privacy option that you can't get elsewhere for these prices. This establishment tryouts too many things in a small space. If it's knows play attention on customer details can definitely win over train noise. Will I go back - definitely maybe! read more

The Luxury Mani-Pedi Combo is appropriately named. It was very relaxing in the zero gravity chair - I think I may have dozed off. The studio is very quiet and peaceful and the decor is quite soothing. Overall, this placed was very zen. A couple issues: 1) Very limited selection of nail colours. 2) The room for nail services has a window/emergency exit door that faces the parking lot and the blinds were open so I found that distracting. I suppose I could have asked for the blinds to be closed but I didn't bother. I will return. read more

Friendly staff, Great hammam spa, Great massage therapists. Very clean place, with showers and locker room and lounge area. read more

Please Don't even waste your time!!! Office management is a complete disaster. I scheduled an appointment earlier in the morning for a massage in the evening. They took my deposit to secure the appointment and sent me a confirmation text. I arrive, walk in and they said my appointment was not until later, I showed them the confirmation text and time they sent me and the lady said there was a mix up and to come back in an hour. I sat in my car and waited an hour and came BACK in and they said I was mistaken and that my appointment was actually earlier in the day and they could not take me in and to come back tomorrow. By this time I have wasted 3.5 hours of my life between driving in rush hour and waiting in their parking lot to come in. They were not apologetic, they were not accommodating, they simply just wanted to close up shop early. One of the girls behind the counter had the audacity to laugh me off about the mix up, like it was no big deal. I will say this, perhaps people get massages for relaxation, but people also get them to relieve pain and discomfort - which I certainly needed. How does this business even stay afloat? There was no compassion here. Total lack of professionalism. I will never be back. I will never recommend this place. Please save your money and time! ____________________________________________________ UPDATE** Caroline R, Manager at Zenbar. I am trying to respond back to your comment you have left below, but you have also disabled the comment option. So kindly read my response to yours! Hello Caroline - I can assure you my review is legitimate, though this exchange sort of adds insult to injury. If your assumption is that my user name on yelp is the same as my legal name, that is not correct. I understand that you're trying to remedy the review, but you've not provided any contact information nor sent me a direct message on Yelp, so I can't say this feels too genuine. My appointment was scheduled and confirmed for today at 5:45pm. I also reached out to management via email to relay this issue and asked to make sure my deposit was credited. I agree, it definitely was shocking; I would like to be assured your business treated everyone with heart and soul, kindness and compassion, unfortunately this was not my experience. I understand your concern about competitors. Though if you had concern about this why not look at my profile? You would see I have followers, and left multiple reviews for various businesses. I certainly was a customer there, though your staff seems to think that was a "mix up".. I'm sure this is not indicative of your whole staff, but sadly, the few people at the front desk represent the business and the initial experience. Feel free to send me a direct message with your contact information and I can provide you with additional details (text message confirmation, email to management, etc) read more

Recently tried RMT, Facial and Pedi. RMTs were very good. Other services felt very basic with obvious upselling (so annoying) and little value for price. Reception staff not impressive. read more

I booked an appointment for my Mum and I to have some treatments with Zenbar, unfortunately on the day of the appointment the whole house got hit with a stomach bug (including my 2 year old) I called the reception straight away and said I wanted to re-book for a later date, I was told it was up to the Manager to confirm as it was less then 24 hours notice (Their cancellation policy) but as I was going to re-book she didn't see a problem. However, on receiving my credit card statement I was charged $572. I reached out a number of times to resolve this but was told its the company policy. There was no way for us to attend the appointments is risk of infecting someone or everyone else. I feel they were not considerate or compassionate and I am extremely upset by the whole situation. read more

Horrible communication between sales and booking. Any issues or complaints are not dealt with in a professional manner. I paid for three BBL appointment for three body parts. Every time the booking was mistakenly made for less time than what was needed thus the esthetician was rushed. This happened twice, even after confirming that more time was needed for the appointment. Promises made not kept. Emailing my complaint was immediately responded with information that was defensive without even hearing out what the issue was. Poor response to customer satisfaction. Too bad because I use to really like the place. read more

I was at Zenbar this past weekend celebrating my birthday with 3 friends. We booked the salt cave massage and were utterly disappointed. We had to place our clothes, jacket and purse on the dusty floor as there wasnt even a small table or hook in the room. My friend asked for a cup of water before the massage and the response was " the water is on the other side of the studio". I even spoke up and asked for more pressure but my masseuse was not interested in the service whatsoever. It seemed like she was forced to be there. For $150 each!!! , we will be taking our business elsewhere. read more

This appointment was a few weeks ago, and I'd mentioned multiple times that this was going to be my first massage appointment (not even at this studio, but period!) so that they were aware I wasn't sure of the procedures, if any. I was running close to my appointment time, and called to let them know. The receptionist assured me that it was fine. When I arrived, there was 1 person in front of me talking to her and they were gossiping, essentially - no check in or check out procedure here. There were 2 registers, but this lady didn't call for backup or pause the conversation to assist me. Now 5 minutes late for my appointment, I let her know I called earlier and it's my first time. I'm given a robe and slippers and no further direction. I change and wait outside the changerooms, expecting someone to direct me. Now 10 minutes late for my appointment, I step out and ask both ladies now at the register for some sort of direction. One lead me to the lounge and ask me to fill out paperwork. I stress (once again) that I am now late for this appointment and need to get in there. She stutters and disappears right as my masseuse walks in, calling me by name. Lost 15 minutes of my appointment time and was not taken care of by the receptionist staff. A really disappointing experience and I will not be spending my money there again. read more