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Zen Spa

2.9 (121 reviews)
Open • 10:00 am - 9:00 pm

Services - Zen Spa

Therapeutic massage

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Band-aid for keeping an appointment waiting for 30 minutes
Jenn R.

OK, so I have been here a total of 4 times and each time they have went further and further down hill. 1st and 2nd time were great. No issues, called ahead and got in same day. The third time I was basically gently caressed by a male that didn't speak English at all, and I did not get the full service I requested. But this time is the cherry on top of the worst experience I have ever had.. To start I like to call ahead and make an appointment. The receptionist has no idea how to answer a phone properly and is completely unprofessional, but I have encountered that on the previous visits and was not too shocked. I frequently and only go here with a girlfriend. Since HER LAST EXPERIENCE LEFT HER WITH BRUISES, I wanted to give the establishment another shot before writing them off. It also helped that my husband, with good intentions, purchased me two $70 gift certificates so I could bring a friend with. So with caution from the previous experience I made sure I requested two females. After being placed on hold and making sure that the availability was there, I had two appointments @ 8pm. Pretty late for a two hour appointment, but I want to make sure I have a better time. Arriving @ 8pm sharp, we were asked to wait. Not a problem I thought, I am sure they are just prepping the beds and water. After a half an hour we were finally sat and had everything to start the massage. That's when the tip started going down... The foot massage was basically a light rub down with limited lotion and hot rocks. The time I was trying to spend enjoying myself was interrupted with the masseuses constantly chatting in foreign language and banging of God knows what in the back room. When I was getting my face and head rubbed, I had to open my mouth just to breathe. Pretty much waited for it to be over. Tip dwindling more... Getting to the body massage, I had previously had them with clothes on, just shirt off, and now pants and under garments off. This time I was motioned to take my shirt off, and then was motioned again when the masseuses entered the room to take my sports bra off. OK, well i'll try it since my friend and I were together in a somewhat private room. Before starting my masseuse took it upon herself to take my leggings off and pull down my underwear past my butt. OK OK OK I was so uncomfortable I could not even enjoy my massage. I tried to listen to the music to get comfortable but was shut off half way through my massage. I went through it since I knew it would be a hassle and a big ordeal to try and stop and explain myself to someone who did not speak English. Tip? what Tip??? Checking out I was in a hurry to leave, not only it was 10:30 pm on a Wednesday, I was uncomfortable after the massages. I quickly gave the masseuses the two gift certificates and me trying to be nice after what I went through gave them $10 cash for a tip. Low tip, but it was more than what was deserved. Immediately my masseuse demanded for a bigger tip. She pointed to a sign that read "Suggested" gratuity $10. I was taken by surprise. I am giving you something that you don't even deserve nor require for the service. Both masseuses and a male tried to pull out a translator and tell me that I needed to tip bigger. I said we are done and left. They were nice enough to give me a $10 gift certificate, that I wont use, to try and make up for the late start. I will never go back to this place. I don't know how they worked my friends pictures of her bruises off this page, but they managed somehow. For this place to survive, they need to clean house big time. STAY AWAY FROM THIS PLACE

Their prices aren't bad at all.

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I had bad feeling..it is not relaxing.. employee goes in and out then she constantly picks up the phone and its a waste of money

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9 years ago

I had a awesome message I highly recommend this place. Cico knew all the pressure points and the environment was very relaxing.

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Ask the Community - Zen Spa

How much do 30 minute and 1 hour massages cost

My name is Kenneth Charles, I want to do massage for my dancers. How much do you charge per 60 minutes and I want the Massage by the 5th of next month so can you do that and do you accept credit card as payment?

Hi Kenneth, We charge $50/hour for full body massages with hot stone therapy included as a current special. How many people are getting the massage? We can give you a group… 

Don’t See Your Question? Ask Away!

Review Highlights - Zen Spa

“You won't be disappointed if you get your next massage from Julio!”

Mentioned in 8 reviews

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People searched for Massage Therapy 2,281 times last month within 15 miles of this business.

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Hands of Joy Massage Therapy - Professional Massage- 
   -Call or text (661) 496-6153- 60 minute massage starting at $29.00. Check in with Yelp and receive a 10% discount.

Hands of Joy Massage Therapy

4.3(316 reviews)
3.4 mi
•$

In my opinion best massage location in Bakersfield and I've been to quite a few, there's only one…read moreother that can compare however the massage therapist here are very friendly and ask what is bothering you and focus mostly on that to allow you the best experience. The gentleman at the front desk is running that place better than most people I've seen run a massage therapy business. He even takes text messages up into a certain part of the evening after the business is closed to try to fit you in and knows what his opens are within 5 to 10 minutes of you texting them. I would love to gate keep this place to myself but I know that they don't need my endorsement for the great things that happen here. Though I won't gate keep the location I will gate keep my therapist (for now) However if I know you personally message me and I'll tell you who she is.. Overall the only place I'll be going to in 2026 unless something changes.

I really wanted to leave a fully positive review because I genuinely enjoyed my massage. The…read moreenvironment was incredibly calming, and my masseuse, Karen, was wonderful. Unfortunately, the experience at checkout completely changed how I felt leaving. When I booked over the phone, I specifically stated that I would be using a gift certificate. Nothing was disclosed at that time about an additional charge. After my massage, I was told I owed an extra $10 because of the age of my gift certificate. I questioned the charge, and ultimately I was not charged the additional $10, but only after I pushed back and questioned why I owed anything at all. The certificate was purchased in December 2024 and states "4x massages," not a dollar amount to be applied toward massages. Hands of Joy has also not increased its massage prices since the certificate was purchased. What concerned me even more was that after I questioned the charge, additional wording was handwritten onto my gift certificate that had not been there when it was originally purchased or given to me. I will be attaching a photo of the certificate for transparency. Terms added after a gift certificate has already been purchased are obviously not terms the purchaser could have agreed to at the time of purchase. I am away for school for months at a time, so naturally it can take me longer to use a multi-massage gift certificate. Being made to feel as though that was somehow an issue, especially over a gift that had already been paid for, took me from feeling completely relaxed to feeling frustrated and belittled. My biggest concern is for customers who may simply pay an unexpected charge without questioning it. California has specific protections surrounding purchased gift certificates, including restrictions on expiration dates and service fees. I would encourage anyone using an older gift certificate anywhere to understand its original terms and ask questions before paying an unexpected additional fee. Karen and the massage itself were wonderful, and I genuinely wish that had been the entirety of my experience. Unfortunately, the way the gift certificate was handled at checkout, and having wording added to it afterward, left a disappointing impression.

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Hands of Joy Massage Therapy - Joy- Owner-Therapist

Joy- Owner-Therapist

Hands of Joy Massage Therapy - Hi - We are humbled to be a 2018 nominee in the "Best Spa" category.

Hi - We are humbled to be a 2018 nominee in the "Best Spa" category.

Hands of Joy Massage Therapy - We are very humbled to be a Best of 2017 and 2018 nominee in the "Best Spa" category.

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We are very humbled to be a Best of 2017 and 2018 nominee in the "Best Spa" category.

MX Massage

MX Massage

2.5(13 reviews)
0.8 mi
•$$

I went here for the first time to get a foot massage back in July, as I was having a lot of pain in…read moreboth feet. Even though I made this clear, they still insisted on massaging my neck and face. I don't like for anything to touch my face except for when I get a facial, and my neck felt fine. I wanted the areas of pain to be the focus. Anyways, the foot massage was decent, but still not quite what I was looking for. The woman wasn't firm enough; it was too gentle. Moving on, they have tables set up right when you walk in the salon, and this is where I was worked on. There are rooms down the hall, not sure what those rooms are for. I came back for a second time a couple months later (in October) and no one was in sight when I walked in. A minute later, a woman that worked there came out of one of the back rooms in a hurry, looking disheveled. She explained to me she was with a client and that I would need to come back in 30 minutes. The whole thing felt bad and icky. What was she doing in that back room and why was her hair such a mess? I wasn't put into a back room when I went in for a massage; they told me that they worked on people out in the front room, and this is where they worked on me. So what service do they offer, that takes place in one of the back rooms with the door closed? I had heard a couple rumors about this place before; after my last experience of going there and the employee coming out of the backroom, I'm inclined to believe those rumors. I do know for certain that owners of a massage parlor at this location were arrested a few years back for prostitution. However, from what I understand, this place supposedly has new owners. All I know is, I wouldn't be surprised if illegal activities are still going on there.

Well now I know why this play isn't that busy. When the boss is gone the employees demand tips. I…read morehad a 1 hour massage and paid with debit card my last $50 due to severe neck issues I had to come in.After I paid I handed the lady $5 for a tip in cash,it was all I had. She said 1 hour massage is a $10 tip! First of all her massage isn't as good as Amy who is the owner I believe. For someone to demand a tip for subpar service is so un professional. So I went to write a yelp review and noticed the one from above from a month or two ago so I'm gonna leave that one there. Today I went in for a massage the lady cannot communicate with me because she's limited on her English and I was asking for a massage she said that she has an appointment and it's been 15 minutes and there's still no appointment here. I could have just said I was the appointment. There's literally only one woman here which could be a safety issue as well. I'm told to Come back in an hour well I don't have time to come back in an hour so they're losing business this way but I guess not because there's only one employee.This lady is the one by the way who said I should give $10 last time. Not coming back

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MX Massage
MX Massage
MX Massage

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Zen Spa - massage_therapy - Updated October 2026

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