This place is quite nice on the inside! I order the pad Thai and enjoyed it very much. Our waitress was kind and patient with my crazy family (no offense fam). I did get to try the sweet potatoes roll which was also good. read more

Came here for a late lunch with our 12 and 9 year old boys. We had hibachi and also ordered from the regular menu. We were seated promptly and our drink orders were taken right away. The chef was so personable and nice. He brought out balloons for our kids and was very interactive throughout. The boys loved catching food in their mouth and getting water squirted in it. They had a lot of fun. My husband and I ordered the steak, shrimp and scallop hibachi for two that comes with veggies and noodles. It also comes with salad and soup, both of which were good. Salad was very fresh. Our boys ordered beef and broccoli and chicken fingers, which they loved. The portions were very generous and we had to bring a lot home. We will definitely come back. read more

This place was one of the best places to go for hibachi. Obviously they have become so busy that they lack on customer service. This night was great with the fellow cooking the food. Once we were done we waiting 25 minutes before I had to go to the hostess to get my check. They also did not refill our waters until the end of the meal. I do not recommend this place if you want good service with your meal. read more

This restaurant is new, and I'm hoping that's the reason for some of the problems we had. The atmosphere is great, and the prices for both food and wine are good given the type of place it is. They had interesting sushi rolls, and others in the party of six seemed to like the food. The reasons for only three stars? The most central reason, and why I'm writing this review: -My sashimi was too cold and the wine was too warm. Most of the sashimi in my chef's-choice order was fine, but the salmon tasted and felt like wasn't quite fully defrosted. And of course red wine shouldn't be cold, but a lighter red wine shouldn't be warm, either. Second, the service had problems. -The food from the sushi bar came several minutes after the food from the kitchen. Like, people were close to being done with their food several minutes. The three desserts also came several minutes apart. -They forgot one person's appetizer. Most of these are service issues that aren't surprising in a new place. I would have said something about the salmon while there, but it would have been a disruption in the group I was with and frankly I was more concerned about that than about notifying the restaurant of a problem. I hope to go there again and see that these sorts of issues have been worked out. read more

Ordered pickup. The person was friendly and helpful with my order. The Food was on time. I called and they brought it to the front to the table by the door. The sushi was delicious and fresh. My husband had the chicken hibachi, the chicken was dry but everything else was delicious including the duck egg roll. read more

I love their food but their customer service sucks!! I just walked in half hour before they closed and the waitress gave me the dirtiest look ever. I come here at least once a month and they have always rushed us out. Literally!!! Gave me the check the second I ordered my food. Every time I go there there's always something with that staff. The food is amazing and it is very well priced that's why I always end up going back but the staff is just awful. read more

Loved the sushi, great atmosphere, good service, drinks are good too need to come back and try the hibachi seems to be fun

TINY PORTION- Customer is always wrong---We have been long time customers (years since they opened) and we were just totally floored not only by their failing on Friday 18 Dec 2020 but their TERRIBLE customer service on Saturday afternoon when I went in to tell them about the take out order from the night before. To start- the portions were tiny. Not that we didn't know what a roll was in the past, so when we thought that the rolls were tiny and the shumai almost invisible in the box. I took pictures and brought it with me on Saturday and Annie (claimed manager) assured me that I was wrong and the portions were good since she packed it the day before, even though a roll shown that time was twice the size of what was in my picture. They have clearly adopted a "screw over the customer" view now that COVID is around. Rather than providing good food and good service to keep a customer who was trying to help them through the hard times, they figure it is better to serve micro samples and then debate the customer. GO SOMEWHERE ELSE. read more

A nice vibe resonates throughout the restaurant, though I can not say the quality of our meals 'moved the needle'. If it had, I'd be the first to give credit to this establishment. Onward to the next place (which may be my own kitchen) read more

Had the worst customer service. It was the waitresses first day, however, she was not trained at all. She didn't know the answer to any of our questions. We ordered drinks and my friend got hers within 5 mins and mine was forgotten. My friend got her meal before her soup. I still did not have my drink while my friend had her meal. My drink came 30 mins into us being there. I received my meal shortly after. We complained to the manager about the awful service and all she said was was it was the girls first day. Well than someone should be with her and helping her on her first day. There is no excuse. The fried rice was inedible. Sushi was alright and the lo mein was good. read more

I was part of a party of 4, and we came this past Saturday night. It was snowing, so we were able to be seated in a large booth. The rustic and dimly lit atmosphere is unique for an asian style restaurant. They didn't lie...they truly do have the best calamari! It is perfectly crispy and the added peppers and aioli dipping sauce give it a slight kick (I am super sensitive to spicy food and did not find it overwhelming at all). I had the stir fried baby bok choy with beef, and it was sooo delicious! The rest of our party had sushi, and they said it was super fresh! Beautiful presentation! The cocktails were the perfect combo of strong and fruity, especially the Scorpion! We will definitely be back! read more

We've eaten here two times now and have been very happy both times. We tried both the sushi and the chinese dishes and were very happy with both. The sushi fish quality was above average. We tried the ma-la chicken dish and General Tso's chicken, both of which were very good, no puddle of grease on the plate, excellent flavor and a thin crisp coating of starch on the meat rather than the usual thick coating. I've tried at least a dozen chinese restaurants in the Danbury area and this is the best one I've been able to find and recommend it. read more

Fantastic service from Angela (Jin)! Very good food and quick and delicious meals. Thanks Angelaaaaaa

My family usually have a good experience with Zen. However, a recent visit was very disappointing. When a friend and I ordered the dishes, we specially told the waiter that we would take home the leftover. 5 dishes for 2 people. Sadly, at the end he thrower away the leftover and bluntly told me that I told him to throw them away! So Absurd! The dishes he put on the table NO serving spoons so I had to get up and get them. He rudely interrupted the conversation in the middle to ask for opinions. All in all, it was a bad experience. I washed I could give them a NO star. Train your staff! read more

Good food but the service is terrible now. Been going there regularly since it opened up and the service was great until recently. Waitresses don't listen and don't understand the sequence in which to serve your food. And if you complain they just walk away. Same with the servers bringing your food. Will need to find another sushi/Asian restaurant. read more

Love this place. Great menu selection and the sushi is the best in the area, in my opinion. Good service too.

We def over ordered but everything was fresh and delicious! The pad Thai was more sauce than I am used too but it was bad! I wish they had a bigger sign in the front Bc we missed it the first time! read more

Wow, it's a wonderful environment where the food is outstanding. I work 10 minutes away and we always have them deliver lunch to us. That alone, is terrific food. But my wife and I went there for the first time Saturday night, hello ! It was beyond the usual it was fantastic. Everything we ordered was fresh, beautifully presented, and delicious. Hey it's simple, if it's Asian food you are in search of, just go to Zen, you will become one of the family there because you will be there so often. read more

In the past when we had gone in, we had enjoyed the hibachi, except for the time a man from the other table, was loudly enraged by the fact he did not receive part of his order. The staff did not seem to know how to handle the man's tirade and everyone in the room had to endure that scene. One day (August 2019) we decided to go in for lunch and sit in the lounge area, for some quiet and privacy. Service was slow and inconsistent . The steak I ordered cooked medium rare came out bloody rare. It wasn't even hot, and the teriyaki was a thick syrup-textured liquid that was loaded with sodium. I sent it back and when it was returned, the strips came out burnt and curled as though they were left under a broiler too long or cooked in a microwave. I asked the server to comp the twenty dollar steak that fell far short of my expectation. There are several other choices for Asian cuisine in the area, so it's unlikely we will be returning. read more

One of the worst General Tso dishes I have ever ordered. Deep fried chicken fat and breading. Where's the chicken? Gross......

What a great place! Yummy calamari, sushi is fresh and Chinese food is delicious. Wonderful decor and friendly staff. Prompt service and reasonable prices. read more

Had a wonderful lunch experience at Zen. Food was excellent and fairly priced. I had the shrimp with mixed vegetables and my friend had the tropical chicken stir fry. Both came with soup and rice. The food was fresh and tasty without overusing salt like other places do. The decor was modern and it was a relaxed atmosphere. Staff was friendly and attentive. I will definitely be back! read more

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If I could leave zero stars I would. My boyfriend and I have been coming here for the last year and a half since we moved to Danbury and have always been extremely pleased with not only the service but the food as well. Unfortunately a couple of months ago we decided to take some of our friends and when we arrived, we were told that we were going to have to wait an extra 15 minutes even though we had made a reservation, but given it was a Friday night we knew how busy they could be. We were finally seated for hibachi after about 20 minutes and then had to wait for a party of 20 to sit down before they would begin even taking our order. These people were beyond drunk to the point where they were screaming at the top of their lungs and no one would kindly ask them to stop even though it was disrupting the entire hibachi section of the restaurant. The servers also continued to supply them with plenty of alcohol even though they were already belligerent past the point of no return. We finally were able to order after another 20 minutes of sitting there and our hibachi chef came out after a total of 45 minutes that we had been sitting there. For some reason, the hibachi chef did not have the right amount of portions for 10 people and rather than going back to the kitchen to get the correct amount he instead decided to split six portions between 10 people. He completely burned the rice to the point where it had no flavor and when I finally went to take a bite of my noodles I pulled out a long blonde hair (I am a brunette). I called the waitress over to show her and she offered to grab me a plate from the back that another chef would've made. I told her that I would like that, but when I received the food it was unfortunately just as bad. When I went to leave I decided to go up to the manager to speak to her and she was extremely rude. After we left I called the restaurant hoping to reach another manager to discuss what had happened and try to obtain a refund, but I unfortunately reached the same rude manager. I called multiple times within the next couple of days and asked to speak to the owner of the restaurant but after months I have still yet to get a call even though they supposedly took down my number. I am so disappointed with the restaurant, but more importantly the manager and the fact that I never heard from anyone regarding compensation. Have not and will not go back. read more

Food was good and service was quick. I was a little thrown off when one of the waitress said to me I didn't give enough tip

Food wasn't all that great for the price. Servers were a bit rude and aggressive. Calamari wasn't crispy enough and salmon was over cooked and dry. read more

Was not very impressed with Zen. Service was slow and unattentive, ambiance was lackluster and food was average. Nothing remarkable about this place aside from the prices. Way over priced for offerings. There are much better offerings in the Danbury area. read more

I like zen. The food is very good. I usually order a mai tai and a main dish. My husband orders all kinds of sushi and sashimi, never a bad plate. Atmosphere trendy, just don't understand,why the music is always some form of rap or winey woman song when we go in there. Wish they would keep it to the calmer more relaxing music. It makes for a more peaceful and calming dinner. Love the crab rangoon! Tuna tartare app good too! read more

We came here tonight to have dinner for my 17-year-old son Connor's birthday everything was delicious I'm gluten-free so I made the whole table gluten-free I was able to eat everything on the menu except for the soup the entertainment was amazing and we had a lot of fun they even trust food at my mother it was hysterical I highly recommend this restaurant read more

The food was Ok. Above average. They could use a better white rice. Probably hurts the foods it accompanies and the fried rice dishes.

If the sushi could be any fresher or more delicious I do not know how. The owner is committed to serving only the freshest fish to his clientele and Zen succeeds time after time. I am delighted that we tried this place for dinner after having 6 or 8 lunches here and always being surprised at how good they were. I have at least 3 other places much closer to our Putnam County NY home but we choose to make the 25 minute drivee to enjoy sushi at Zen each week. It is always worth the trip. Outstanding sushi at fair prices, seasonal specials such as oysters, uni, scallops and toro, terrific service and a great sake selection make this place a must for any fan of sushi. Our guests ordered Chinese food and loved it, too. I am sure you will not regret dining here. Quite the contrary. Oh, and hit their website for coupons. Enjoy. read more

I work nearby and come here often for lunch. Sushi isn always amazing and fresh. Great service and a nice laid back atmosphere. Check them out read more

Very strong first performance. We love the Max 40 decor, but have always found it overpriced and underwhelming so weren't expecting amazing things out of Zen. We definitely prejudged. This is a great addition to the Mill Plain strip. I would have to second Mike P, that Ki still wins for my favorite sushi in the area, but the sushi here was good, well priced, and I have no complaints. The highlight though for my husband and me was the breadth of the menu. We started with the free edimame, moved onto some terrific hot and sour soup, the a sampler of sushi, and finally onto a Thai mango curry. The curry was great by this area's standards. My only really complaint was that the two spicy items we got (a spicy tuna and the mango curry) weren't spicy at all. I'm sure this could be easily rectified by asking for some extra spice though next time. Beer/wine list wasn't very deep, but what was there was solid. Also complimented with an assortment of you standard Asian cocktails. Normally I would report on the Mai Thai, but didn't partake this time around. I know I'm spoiling the run with the first non five-star review, but it wasn't quite there yet for me. We will definitely be back for more though, so it might get bumped to 5 yet. Mai Thai review sure to come next time as well. read more

Really nice ambiance. Good food. Clean bathrooms. Great place for lunch. I plan on trying dinner here and will edit this review if I need to. I have no complaints. The Lo mein with chicken was delicious. Sushi was fresh and Delish too. read more

I've been eating Chinese food for three quarters of a century. ZEN is, by far, the best Chinese cuisine I have yet to encounter. Their egg drop soup is Michelin star level! Shellfish, meat and vegetables are always done to perfection. Portions are generous and served piping hot. Their raw Japanese specialties are excellent as well. I have sampled their entire, extensive and reasonably priced bottled sake offerings with satisfaction. Interior design is creative, contextual and comfortable. The staff has always been courteous and responsive to special requests. Their pricing is exceptionally reasonable. We eat there at least twice per month. Carol & Roy Sullivan Garden City,NY / New Milford, CT read more

Got pad Thai takeout and Tom Yum Soup for takeout. Normally, I would order Thai cuisine from an authentic Thai restaurant, but I was home sick and wanted delivery. The meal was perfection! Delivered under 20 minutes and super cheap for what I normally pay. Two thumbs up!!! read more

This is my favorite asian fusion/hibachi place in the area. They have a great selection of sushi, and it's always so good! I tend to go to the dining room and today my friends and I were taken care of by Lucas! He was enthusiastic and attentive and suggested their mai thai which was really good! Stop by (: read more

Good food nice staff. Does everything to accommodate you. Will go again. Ambient atmosphere

I had my first hibachi experience last night at zen and it was amazing! Our chef was funny and the food was amazing. Surpassed my expectations by a long shot! Everything was delicious! Can't wait to go again read more

Take out or eat in, both the chinese and japanese cuisine are consistantly high quality. Most asian food is pretty much the same but what sets Zen apart is their commitment to freshness. Even the little side salad that comes with most meal selections is much fresher than what you'll find anywhere else. read more

Went there once a few months ago. Our waitress spilled her entire tray of drinks (ours and another table's) all over our table and the floor. Some if it landed in my daughter's brand new $200 boots. She and management did nothing to compensate and what's worse is it took then like 15 minutes to send someone over to clean it all up. Ok the food was good but that kind of service or lack thereof made me a permanent non customer. read more