The women there are very lazy and always rushing i always go to get my eyebrows done and the skinny lady rushed my eyebrows they are uneven one is full and one is missing my whole damn eyebrow read more

Zen Nails Spa - One is thicker she worked on one eyebrow and not the other DONT GO THERE ITS FILTHY the chairs are poorly stained - Nail Salons Near Me - Hammond, Louisiana

Poorly done manicure and terrible service. Place has gone down hill the past year or so. Won't go back here again.

This place SUCKS! The people's attitude is shit, you asked them a question because you want fancy nails and they are smart ass and they have three or four people come around you and stand there and they all talk shit the whole time! Fuck this place. The nails suck and the attitudes are horrific read more

I came to the salon and the 3 staff members were in the pedicure chairs. There were no customers and I only wanted a brow wax. The paper to lay on was dirty and used. I asked if I could roll it back and the tech said why, it's clean. I told her it was and there's hair all over it. She ignored me, then I look around at the cleanliness and got disgusted. I didn't feel like it was sanitary in there. 0 stars read more

If I could do 0 stars I would. I have been coming here for over a year and the service is always awful, but cheap so you can't expect much. Today was by far the worst experience I had. Aside from the staff using disgustingly dirty tools that aren't replaced or cleaned between guests, I walked in today and sat there for 30 mins before someone started. That's to be expected because most people are walk ins. Well today, after I sat there and after the last started on my nails, she only put down the acrylic tips and left them super long while she went and did multiple people's full pedicures while I sat there for another 15 minutes before I've had enough and left money on the table and ripped off the acrylics outside this shithole bullshit establishment. Don't fucking come here ever. Complete scam and nasty for cheap, ugly nails. read more

See all

The service was great and the atmosphere was elegant. But omg $60 for painted nails??? That's ridiculous! At the end, they also asked for a tip--I was so stunned. They have a website that lists prices but dont be fooled! The audacity of the cost plus a tip??! No way! I will not be back! read more

I went two days ago to get my nails done, number one they filed them down so much shorter than I wanted and they are also lumpy. They filed so much by my cuticles that I walked out needing a fill. I normally like Zen nails but I won't be back. read more

Zen Nails Spa - This is what I got - Nail Salons Near Me - Hammond, Louisiana

See all

This place is nice enough and they did a good pedicure but they charge $20 for gel polish. Absolutely ridiculous!

Very clean and beautiful nail spa. Techs are friendly and professional. Prices are affordable. Gel polishes are gorgeous and maintain their shine for weeks. Quality equipment. Appointments are available, but I've never had to wait when I walk in. Lots of stations and a full staff. I recommend this place. read more

Zen Nails Spa - Nail Salons Near Me - Hammond, Louisiana

See all

I went here on the advice of a good friend. Her nails turned out beautiful! However mine on the other hand did not. I wants a simple full set. Almond shape with black tips. I'll attach pictures for what I received. The black doesn't even connect to both sides of my nails. Most of the lines aren't crisp. While getting my nails the person so started my set left after he filled 6 nails. I had to wait 25 minutes for someone else to come finish. Maybe because they were super busy they bounce around. Not so upset about that, but still keep that in mind. Keep in mind you do get a discount if you leave them a 5 star review so keep that in mind. read more

See all

The service is good,fast,and friendly. But if you are perfectionist and like your nails to be twins and exactly the same - don't recommend. For Acrylic Frenchtips it cost me $30.00 read more

Zen Nails Spa - Nail Salons Near Me - Hammond, Louisiana

I went there around 9 as soon as they opened. I asked for the powder acrylic with a nail extension. 3 people told me than can not do it. One lady told me she can, It took her a hour and a half and another nail tech to help her with my nail. My nails look horrible and extremely thick. I paid $40 for them. read more

Zen Nails Spa - Nail Salons Near Me - Hammond, Louisiana

See all

Went on a date night to get Pedicures! Got the coconut milk option. Loved the whole experience! We will be back! read more

Zen Nails Spa - Nail Salons Near Me - Hammond, Louisiana

I really wish I could do a negative rating or even two separate rating a 1 star for the quality of service and a negative for customer safety. I noticed an older man getting a pedicure taking pictures of people on his phone. I notified the staff as soon as I noticed and they informed me that he was a paying customer. Basically they didn't care. I wasn't getting anything done just sitting in the waiting area while my MINOR child was getting her nails done, since he was in the first chair it was blatantly obvious from the angle I was sitting at. As for my girls nails they're sloppy. The designs she wanted are super messy no clean lines at all. The nails are all different lengths and apparently the person putting the tips on nipped one of the sides and instead of correcting her mistake and replacing the tip she messed up she ignored it. We did not notice it until it was too late otherwise I would have made sure it was corrected. NEVER GOING TO THIS PLACE AGAIN read more

Stopped in for a polish change on my toes, then decided to get a quick pedicure. Pros: They were friendly and they had the exact OPI color I was looking for. Cons: They put me in a seat where functions didn't work, moved me. Both times I kept saying water was WAY too hot. Seems to have gone unheard. Next Con: The lady kept messing up the polish on my toes. Something was in the polish once that she acted like she couldn't see. She ended up (after trying to remove it several times and completely destroying the polish) re-polished it. She then had a fingerprinting the other big toe, that I had to tell her about, so she redid that one. I attempted to finally get the random polish from around my own toes since AGAIN she acted as if she didn't see it. Mind you, there was white polish around at least 4 of my toes! Very noticeable. Finally I just gave up. Ended up paying for a horrible job (and tipping!) only to arrive home with white polish still around several toes and one big toe with a thick stripe of polish right down the middle and shear polish around it. Again, very noticeable. I honestly feel they deserve 1.5 stars, because again they were friendly and did have a large variety of polish colors. But, there is nothing worst than paying for your nails, and to leave realizing you were better off when you went in, than when you left. I would not recommend them. read more

It's the owner's severe lack of business acumen and horrible service mentality as the reason for a negative review. Kathy does a great gel manicure, and Kim does a nice job on gel pedicures. I've been here many times and always make my appointments in advance for same time mani/pedi, at least a day ahead. My appointment was at 9 AM. Kim started on my pedicure right away. Kathy was not there. Thirty minutes go by, and I ask, "Where's Kathy?" One of the employees answered that she had called her but nothing more. Around 9:45 the owner arrives, and I relay to her that I had an appointment with Kathy for my manicure at 9 AM and was wondering what was going on. Is Kathy coming, or is there any update? Owner says that Kathy had an emergency, but she's on her way. The emergency was that Kathy's father or father-in-law had died. Now at this point, I'm wondering why would you even come into work if your father had died, but I remained understanding. About 10 minutes later, Kathy walks in and starts on my manicure. Meanwhile, Kim has been doing a great job on my pedicure and is about to start painting my toenails. The owner then pulls Kim from painting my toe nails and sends her to another customer to start their pedicure and says that Kathy is going to finish up. The owner has the nerve to tell me that Kim paints too slow and that Kathy can paint much faster. Kathy was in the process of removing my gel polish and hadn't even started the manicure part. It's almost 10:30 now, I'm furious. I confront the owner and ask why she sent Kim away. The owner tries to use the father's death excuse too as the reason for sending Kim away. There's no reason to send Kim away. She paints toe nails just fine, and there isn't any problem with the speed at which she paints. Too many of these types of businesses have no concept of doing something to accommodate your customer when the business messes up. No discount, no consideration at all for the customer, and many of these nail salons are notorious for confirming appointments with a customer and then also tending to a walk-in at the same time, which is wrong. If you're not going to honor your booked appointments with customers, then don't take them. That's why one makes an appointment in the first place to have the nail service efficiently and without wait. They ultimately sent Kim back to finish painting my toenails but only after I raised my voice and called the owner on what she had done in front of all the other customers present. I was always an excellent customer and an extremely generous tipper, 25% on services but they've lost me now. read more

The pedicure prices are ridiculous. And then it's an an additional $25 for gel polish. I got the regular polish on my toes and a week later the polish started to chip and the lady who did my pedicure didn't even shape my toes . It's like she rushed through the whole thing. But I will say the lady does eyebrows does an amazing job read more

This place started out really good. The nail techs were friendly and the nail sets were technically on point.I'm just going to say most of these reviews are fake... I don't know what has made business turn but the new nail techs are not friendly,WILL BURN YOU with the drill and rush your set if they feel as through the person who just walked in is going to pay more.Lately every time i go they make me bleed! I've been getting my nails done for years and that is unacceptable for me.They also recently just went up on prices.. for what i have no clue because the sets are mediocre at best, most of the time the nails are NOT identical and don't even match! read more

They have a variety of colors and good customer service. I love to go place where they dont rush the process.. I will be coming back

Zen nails always does an amazing job and ensures customer satisfaction. Absolutely love coming.

This place offers the best atmosphere & is very diligent in their work! I always love coming here!

I went to get my nails done on Sunday...it is now Tuesday and my nails are already lifting. I would have let the nails go but I also got a pedicure when I went and now my toe is infected. When I went there to speak to the manager she laughed in my face, talked horribly about me right in front of me and told me it was because of "grow out". I told the manager (which was the one who did my nails) that in two days it's not because of grow out...this is because she rushed doing my nails. She just kept laughing at me and told me I shouldn't want a refund and that I got what I paid for. I'm highly disappointed with how I was treated when I went int there to speak to her. She saw my toe and immediately knew that happened there and started to try and touch it. I told her to please not touch me because now I have to go to the dr and would like a refund. This place does look clean, but the customer service is horrible and they will just laugh in your face and tell you they are going to take a picture of you so they know to never service you again when you are not happy with what you paid for. I also had to prove to her how much I paid for my services because she tried to tell me she charged me much lower for my nails than I paid for. I won't post a picture of my toe, because it honestly looks gross and awful. read more

Zen Nails Spa - Nail Salons Near Me - Hammond, Louisiana

Great service!! Warm and welcoming atmosphere, will be returning!! Pedicures and manicures and affordable and well worth it . I recommend them! read more

Great experience! They have great coustom restaurants service and they do a fantastic job! Definitely recommend!!

Rush, Rush, Rush!!!! Not only was she rushing, she was extremely rough! This was a Christmas gift for my daughter and it was a horrible experience for her. She didn't do the design that my daughter wanted, she didn't put the final gloss on a few of her nails, her thumb nail had paint all on the sides of their nail and she had glue all on the tips of her nails. Very sloppy!! Will not be back! read more

Absolutely 100% the absolute worst experience of my life I had a manicure which I did not have painted or anything once they had me wash my hands I simply stated I no longer wanted to continue with the service but would be more than happy to pay. They charged me in full. They purposely used the file up and down on my nails, it felt like my nail beds were burning after cut my cuticles when I pointed out the way she was filing my nails was not right and it hurt and at my age I had never seen that done nor had it done to myself so she then super glued my real nail to my finger bed and told me "she fixed my nail". I expressed to her that having been trained and licensed myself and a marvelous school that in fact the tools need to be cleaned in between individuals the dust of the other peoples cuticles and nails need to be cleaned off she asked me why I wanted to stop the service which I did in fact whisper nicely to her as to not embarrass my 14-year-old daughter. I was then called ruthless and mean and asked why am I so mean I then pointed out no I'm not mean there's just toenails and fingernails everywhere, it was pure filth so then I paid a lot for nothing. I was called names with my daughter there and told to go home and cry to my mommy... umm she's dead and I'm an adult. Please save ya fingers, and your money. read more

Zen Nails Spa - Red broken nail at base of lamp they wer all over I had to dust them off. - Nail Salons Near Me - Hammond, Louisiana

See all

my grandmother got an infection in her foot that caused her to go to the doctor. and if your nails are messed up even after 48hrs, they will not fix them and laugh in your face. read more

i paid $22 for my acrylics to be taken off and a manicure and she didn't even finish the manicure on one hand. she left all the acetone from the soak off on my hands and i tried to choose 3 different colors from their swatches they had and they didn't have them so i left. one girl also took a personal phone call while working on a mans nails and also played on her phone instead of helping other customers. read more

Zen Nails Spa - Nail Salons Near Me - Hammond, Louisiana

Two people went ahead of me while I been waiting for two hours. The service is horrible, I wouldn't recommend anyone to go here if on a time schedule. I have been here several times before but will not return after this. read more

On Agust the 2nd I went in to get my nails done the lady , I have yet to know her name totally did her on thing on my nails which I did not want she cut my nails to short and still charged me I was so angry but in a rush , after the nails I went on to get my eyebrows waxed as she was waxing the wax was to hot I jumped , she then went on to say oh is it to hot I said yes when we finished one brow she said you have sensitive skin , I agreed because I thought she was talking about the redness after she finished my eyes were burning so bad but I didn't think nothing of it , she then applied aloe Vera I almost busted into tears but I didn't think nothing of it still I looked in the mirror so fast but the lightening was terrible so I didn't really get a good luck as I'm getting my toes polished I'm saying to myself why are my eyes burning so much & so long , when the service was done I got in my car pulled down the mirror to see . read more

Zen Nails Spa - Nail Salons Near Me - Hammond, Louisiana

See all

i went here and i got my nails done. They made my nails really short when i wanted them a little longer. i think it's really stupid how you have to pay $3 more for another inch on your nail. My friend also got her nails done with me and the women who did her nail accidentally cut her a couple times with the scissors. The dude that was doing my nails was really ruff on my nails. I'm not coming back here again for sure. read more