Karina did such a great job! I came in with old nails that desperately needed to be removed, and…read moreshe not only did that but was able to reshape my janky nails to the cutest square shape. I am visiting from California and I now have my new favorite nail salon for when I'm in town.

Appointment is necessary at this establishment. Different technicians are skilled for selective…read morenail options. This is the reason you may see some customers get seated before others. I repeat you have to make an appointment if you don't want a long wait bc this place stays busy. Busy is a sign of good rapport which is why customers keep coming back. I only get nail options that instantly dry such as gel, solar, or dip bc it's easy to mess up nails when waiting for paint to dry no matter what salon you go to. I'm particular about my nails & have no problem critiquing along the way so it's done right. Hao (Pronounced "How") is very attentive to detail & friendly to everyone. He always does a beautiful job on my nails & this time I tried something different. Gel nails coffin shape.

Had a great experience for my first visit. Everything is so sanitary and clean looking. Staff were…read moreexceptional.

Yesterday was my 2nd time going to this nail shop. First time I was a walking dat an hour to only…read morehave half my services performed. One tech started then left to work in another customer. Another hour later I was still waiting so I paid for the partial service. This past Saturday I had a 9am appointment for a regular manicure and pedicure . I sat for 45 minutes before being placed in the pedicure chair. I sat 30 minutes before the tech started my pedicure. Once my pedicure was done I sat 30 more minutes for another tech to do my manicure. The owner Kim gave her a cuticle remover to use and stated how good it was. After she applied it to 1 finder I asked why she do the same for other she stated that was the only that needed it. I asked her if that was the only finger she was going to cut the cuticle on. She pretended not to understand. During my pedicure she stopped several times to talk with another tech and kept getting up to go tend to other customers. Once we got to the polish stage I noticed the color was not the same as what was in my fingers and being able to see the significant difference in color she argues it was the same. I got up and found the color myself and all she could say was "oh sorry". My gel polish is too thick on both my fingers and toes. The gel polish on 2 of my fingers is already cracked and peeling less than 24 hours later. The young teenage girl that works on Saturday's is managing the phones, customers as they come in replacing towels at stations etc. She even performed services on customers and I'm more than confident that she is NOT licensed. The customer inquired about the same and she said "I sometimes do this to help". Many of the staff don't seem to be licensed based on my Lin history of getting my nails done. This place is a cosmetology licensing board nightmare. I can only image all the fines and fees this place would receive if they were inspected. I tried to give them a 2nd chance but 3 hrs 15 minutes for a basic mani and pedi is unacceptable. I DO NOT recommend this place unless you don't care about your services being performed my licensed professionals and you have unlimited amount of time to waste waiting.

They were very rude and arrogant. I tried to make an appointment and the line was busy so we did a…read morewalk in and they said that was fine take a number. They took everyone ahead of us, didn't even talk to us and we sat there for an hour and 1/2. We finally left and leaving out the door the guy sarcastically said "why are you leaving you were "probably" next and laughed at us. So embarrassing and unprofessional.

I was on the way to a destination wedding, and stopped for gas in Albany great place to stop if…read moreyou're traveling along I-12 or I-55. Was very skeptical until I walked in and was greeted by everyone, instantly included in the old school barber shop conversation. Felt right at home! Also, had the best haircut I've had in years!!! Looked very sharp for the wedding, got a lot of compliments. Thanks Bearded Barber!