I haven't gotten my nails in months because I'm so picky. So glad I came here! I love them! Great service with such sweet ladies! Definitely coming back! read more

Zen Cookie Nail - Nail Salons Near Me - Houston, Texas

Ok, so my review on Zen-Cookie is intended solely to inform the reader about this nail salon as this was neither a good nor bad experience for me. It was just..okay. Realistically, this is a very outdated and quite possibly the smallest nail spot I've ever been to. Both the waiting and pedicure chairs are slightly uncomfortable after sitting in them for a while and I'm not certain if the pedicure chair had massage functionalities either. The prices are also very up there for a place that only has about 6 pedi chairs,2 mani stations and a very limited variety of colors. However, my nail tech was very quick to greet me, offer me and the fiancé something to drink, and help me pick out a color. I originally picked out a glossy bright Ferrari type red for my pedicure but after asking her if it would be applied as shellac she directed me to a different but very similar shade of red so I rolled with it. We engaged in some conversation and she was really nice and gentle through out the whole entire process. Absolutely no complaints on her end. Now, the reason for me rating so highly is because I truly feel I picked the wrong shade of red. A mistake on my part. :( As she finished, I couldn't help but be disappointed on the finish of my nails. They're not bad but not really what I wanted. I received a matte red pedicure instead of a pearlescent gloss red that I hoped for. Could have been my fault for not double checking. In conclusion, I will be keeping the color since I paid 37 dollars for it and keeping high hopes that it will not chip on me so soon. read more

Zen Cookie Nail - Nail Salons Near Me - Houston, Texas

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I have lived in this area for 6 months now and have passed this little blue shop up every time for a more fancier looking nail shop and let me just say- you really can't judge a book by its cover. There's a Starbucks in the front so you really can't miss it. Upon walking in, I was immediately greeted by the owner, Brenda, and she made sure to address all my concerns with my previous experience from a different salon. Lucy was my nail technician and gave me the best dip powder I've ever had. If you ask her for a certain shape, she will make sure you get it! I will definitely be coming back specifically for the customer service that I experienced today. Brenda really made me feel valued as a customer. Dip powder- $40 Reg pedi- $29 Speciality pedi- $39 & above read more

Zen Cookie Nail - Nail Salons Near Me - Houston, Texas

Amazing job with Ms. Ann she did an awesome job shaping my nails! The prices are great and they do have a lot of color options for regular and shellac. It is in a super cute quaint little house but it's very professional and friendly inside. My best friend and I went today for our birthdays and brought her daughter as well. Overall, we will come again! Ps the sisters who own the shop are super sweet! read more

Zen Cookie Nail - Regular acrylic with rose gold foil. - Nail Salons Near Me - Houston, Texas

This nail salon is small but cute and in the perfect location. Starbucks is next door for your convenience. (To my fellow Starbucks lovers) The ladies are super sweet and friendly. My nails came out great and I'm ready to show them off. Oh and Brenda the owner is so nice. It's people like her that make you want to keep going back because she makes sure that you're happy with the service. read more

Zen Cookie Nail - Had to take a pic w/the business card because c'mon, my nail color goes with it - Nail Salons Near Me - Houston, Texas

Zen Cookie is such a cute and charming Nail Salon! I went in for a shellac mani and chose the Zen Cookie pedi and was extremely pleased with both services! I can be pretty indecisive when choosing my color but the ladies at Zen Cookie were so patient with me and made sure I was fully content with my color choice. Out of all the nail salons I've been to, this has by far been my favorite place! Their environment is super relaxed and they make you feel right at home! It was definitely a plus that they had the Texans game on read more

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Tried this place out because 1. It's in the neighborhood, and 2. 'Zen cookie' just sounds like such a cute name The place has that heights vibe, which I can dig. It's what attracted me to the location. Both the owner and technician were nice. I got a shellac manicure and a pedicure, my fiancé got a manicure and the zen cookie pedicure. We're those people that love going to the nail salon every two weeks lol I'm extremely picky when it comes to my nails and choosing my color, so I was really disappointed when my mani and pedi color did not match, after being assured they were matching colors. Anyway, after tip it came out to $142... I mean, das cray. We didn't even get nice little mani/pedi massages. Anyone that wants to try the place, do so. The location is convenient for a lot of people. But it's a little overpriced for what you get, in my opinion. read more

I've been to zen cookie nails a few times. The last time I went I noticed change in ownership and quality had gone down. So I hadn't gone back in months. Yesterday I was in need of a pedi and decided to give it another chance. Its only a few mins walk from my house. Can't beat the convenience. Upon arriving, I noticed yet another change in ownership. I requested shellac pedi and mani. Karla who did my pedi took her time and checked in with me to make sure I was okay. Anne (older lady with glasses) did my mani. She was done in half the time my pedi took and engaged in no conversation. No asking my preference in shape, no apologies for being rough. The first 3 fingers she worked on ended up bleeding and are still sore today (the next day). I've had one accident on one fingernail before from another salon. It was a slip of hand and she apologized profusely. This time the lady was just being rough since I had 3 fingers that had bleeding and soreness after. Completely unacceptable and unnecessary. I was a repeat customer before due to decent quality and convenience. For 85 dollars (shellac mani pedi and 15 % tip) I can go just about anywhere else inside the loop. Sad to see a neighborhood spot go downhill. But can't recommend to anyone.. read more

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I visited Zen cookie shortly after the new ownership took over. After being a loyal customer for over 2 years I was really hoping to continue my relationship here with the new staff/owners. The previous owner, Kacey, was amazing; her and her staff always provided the best service and made you feel like family. I have to say, I had a great personal vibe when visiting zen cookie under the new regime. Everyone was VERY friendly. One of the workers talked to me the ENTIRE time I was getting my nails done. So I didn't have time to notice that my shellac manicure left my nails all pointing to either the left or right. I got home and my husband thought that I had done my own nails. Not cool for $42.00. I mean at minimum you're going to keep the shellac on for 2 weeks if you paid $42 . Luckily, I own a nail file and could correct the problem and the shellac didn't last over a week. I know I should probably give them another chance, but my friend continues to go there and only allows one person to do her nails because this one person can do them well. I'm not about that life. A lot of time goes into picking a trusted nail salon and I'm not willing to take the chance for crooked nails. read more

First time and it won't be my last! I got a zen-cookie pedi, which is a typical pedicure that trims, buffs, and files. Great job with the polish! I also got dipped nails for the first time. The outcome was very upscale looking nails. The place is cute with comfy seats and HGTV playing on TV. All the girls are super sweet and personable and take their time to get great results. I never felt rushed from picking my colors to gathering my things to leave. Highly recommend ! read more

Cozy spot to get your nails done. Grab yourself a Starbucks coffee and had to the nail salon. Prices are reasonable and customer service is !!!! Nails done by Karla. She helped me pick out my color and did a wonderful job on my pedicure. read more

I was in a rush to get my nails and my Fizz nails was still closed so I walked right next street place. That was a mistake. My nails never looked worse after mani -pedi. Will have to go back to my usual place this Sunday to get normal professional looking nails. read more

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New ownership- not the same quality or atmosphere. After being a frequent customer for over 2 years I've found a new place. Updated based on the comment from the owner: The last time I went was October. To my knowledge, you did not have a rewards system put into place at that point. I did not want to write a review initially since taking over a new business comes with struggles. Multiple friends have gone since the new ownership and have not been happy with the quality. One friend, who was a frequent visitor with me, was asked by her husband if she tried to do her nails herself after leaving your establishment. I felt like 3 stars was generous since you are still working out the kinks of new ownership. read more

Great experience. My pedicure by the owner was flawless. Will definitely be back to see her when I'm in Houston! read more

Zen Cookie Nail - Hot Stone Pedicure was awesome. My foot on the left. - Nail Salons Near Me - Houston, Texas

This was my first time here and I requested dip nails. Staff was extremely friendly but overall dip experience was terrible. The lady used an electric drill to file off my existing dip polish but continued to file onto my real nail causing pain. Nails are less than a week old and they ALL are already chipping. I have gone to many nail places and the dip always lasts 3-4 weeks. I would not recommend this place solely due to bad manicure and a waste of money. read more

Zen Cookie Nail - Dip manure completed chipped after 5 days - Nail Salons Near Me - Houston, Texas

First time going and Kayla did a wonderful job. I got a refill with shellac and she even filed my previous length down and did a thorough, detailed job. I recommend coming here. **Update : 2 days later, noticed that on 4 of my nails the Shellac has already started peeling off.** read more

This is an actual message where I asked about 2 different things. Got an answer to one at least. Still, very rude. Could've just told me how much eyebrows were. I work at night and I sleep during the day so emailing is how I generally plan my day. I'll be going elsewhere. Just fyi I wanted to get my nails done later on so yall lost out on that business too. read more

Zen Cookie Nail - Nail Salons Near Me - Houston, Texas

My first time here and I loved it. I will be coming back every time I need my nails done. The prices are very reasonable and the service was great. They were welcoming. Clean place too. I went early before the rush hour, so I don't know how long of a wait it would be during rush hour. Shellac was $25 Regular pedicure was $20 And eye brow waxing was $5 ( if you get your nails done at the same time..not sure how much if you go there just to get waxed) It's easy to miss, so be on the lookout. read more

Zen Cookie Nail - Shellac. - Nail Salons Near Me - Houston, Texas

All I can say is that I have been going here since the beginning. The owner Brenda cares about your well being, gives excellent service and never hesitates to make sure all goes well!! read more

Highly recommend this place. 1) super cute location 2) Always great service 3) price point is just right 4) color selection and quality are very good 5) Starbucks next door Go here, don't hesistate - Pro-tip: call beforehand if you don't want a wait read more

Kasey and Pauline are Nail Goddesses! They are always keeping my mani and pedi fresh. Both pay very close attention to detail, take their time and are always so sweet and accommodating. You will be in good hands with them! I had been here a few years ago (and thought it was a basic nail shop then) I recently learned this shop is under new ownership and I see it has improved a lot- from fresh paint and decor to disposable implements (meaning higher and better sanitation standards), more mani/pedi menu options and upgrades, and a wide selection of polish and gel colors! I'm excited to see what other new and exciting things will come with the change in ownership and can't wait to get my nails done next month! read more

Zen Cookie Nail - Two week old gel mani- still looking fresh and new! - Nail Salons Near Me - Houston, Texas

Cute little place! Fun and friendly environment with great conversation. Anne did a great job on my nails and I very happy. I will definitely be back! read more

Zen Cookie Nail - Nail Salons Near Me - Houston, Texas

Just moved to Houston and needed a place last minute to get cleaned up. Found This place and the reviews seemed good. The owner Brenda greeted me and asked me what my needs were. Got a manicure and pedicure and couldnt be happier! Everything was done to perfection and they were very meticulous every step of the way. The whole time I was relaxed. The chairs also massaged you which was a nice touch. If theres a wait time, theres a starbucks next door to get a chai latte or something. ;) I'll be sure to recommend this place to my boyfriend and friends. Great customer service and excellent work here. Don't hesitate to choose Zen -cookie!! read more

This is my spot. For a long time I did my own nails and was against getting them done. But my life has been changed for the best!! The sisters that own it are so sweet and social and nice when you come in. They have a rewards program too which is cool and unique. I have Na do my shellac and they last for a month or more!!! Highly recommend. read more

Zen Cookie Nail - Love this color - Nail Salons Near Me - Houston, Texas

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I usually get Shellac Manicures at another place, but had a stressful day and I wanted a basic manicure and always wanted to try this cute little place out. When walking in, it's cozy and quiet. Not fancy, but very cozy and relaxing. You forget you are on Washington Ave. The lady informs me that a pedicure and manicure combo would be 25% off. How can I resist? I also thought this would be good so I can compare and see how both the manicures and pedicures are. I feel so good. I was given a warm pillow for my neck, which was just the cherry on the top. This little place isn't swamped and crowded with a dozen workers working on various customers, either. It was just me and another customer getting one-on-one service. I'm so loyal to Nail T*me on W. Gray (River Oaks), but the peace and relaxation here is amazing. I will be going here from now on for my nail services. P.S. Both my manicure and pedicure look fantastic! read more

I've tried many nail salons in Houston, and Zen Cookie is the best! They know everyone who walks in the door and are extremely personable and welcoming. They already have so many colors, but if you don't see one you like, they will order a color for you...Customer service 10/10 read more

I've never had acrylics before but attending a few weddings in the next month so decided to pop in and get a mani-pedi. Kim did such a great job, so well that there's been no chipping at all. My nails look new 7 days later. read more

Zen Cookie Nail - Acrylics with gel still look brand-new after 7 days. - Nail Salons Near Me - Houston, Texas

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Love this place! Natalie, Pauline, Katie... everyone! Honestly these girls have the best work ethic ever. They give long, deep, great quality massages with even the most basic mani/pedis. They offer drinks, neck warmers, have a tv and are great about sending the amount you want to chit chat. I'm not a big small talker so once they know I feel comfortable and welcome they don't force a conversation about boyfriends and all that. Back to the work ethic- you don't have to tell them when there's a nick or indentation or any imperfection bc they will be looking for them and fixing them no matter what it takes. The manicures last forever bc they never actually touch your cuticle but they get verrrrrrry close so it looks perfect. This was my third time here and I'm addicted! read more

I had my first manicure about ten years ago. This was my second. This was my first pedicure. Obviously I don't have a ton to compare the experience to, but I will do my best. This place is located in a small, converted bungalow. I have driven past it a million times and have never noticed in before. Upon entering we were asked to sit in the waiting area for a few minutes. Soon thereafter we were seated in a side room. The chairs were huge! They looked like big leather thrones with an attached foot bath. I was handed a remote for the built in massager but I decided against this. I get my fill of chair massages when I visit Brookstone. The lady then came in and went to work on my feet. She soaked my feet, and then she trimmed the nails. After that it was more soaking and then a hot stone massage and a scrub on my legs. My feet are super ticklish and she only tickled them once. The whole thing felt amazing. I have been missing out on this whole pedicure thing. No wonder women keep this to themselves. It is way more than a little clip and a coat of paint. After that was the manicure, and since this was my second one ever I now have a sample size of two for my comparisons. The last time I had it done it hurt when they pushed down my cuticles. That was not the case this time as the lady was very gentle. The whole thing was around $35. It was $15 for the manicure and $20 for the pedicure. Considering I was being pampered for an hour and a half I would say it was totally worth money. I know I will be back. read more

Staff is nice. They take walk ins. Just your average nail salon, but with luxury prices! I paid so much for shellac mani and pedi, really feel like I was overcharged, but my fault for not checking prices first. I enjoyed my experience, but after my check out, I was turned off to come back. read more

Zen Cookie Nail - Nail Salons Near Me - Houston, Texas

This place is a dump. I went into it with an open mind based on the good reviews, but came out very disappointed. First of all, this place is every bit as expensive as the nice nail salons and totally not worth it. I'm not a salon snob, but if it's the same price at a ratty trailer as it is in an actual SPA environment, the choice is clear. The elderly woman who did my pedicure did a wonderful job. The middle aged woman who did my shellac manicure was rude, and was visibly aggravated that I took more than 30 seconds to choose my nail color. Then she did a crummy job- the color is splotchy and uneven, she got the shellac up on my cuticles (which makes the polish peel off way faster, so I already know my manicure won't last long, and she filed my nails so unevenly that the tips look almost like she made them purposefully wavy. Awful. Awful awful awful. Save your money and go to a real salon read more

I can only review the waxing services. I came in today for a Brazilian wax, and was honestly horrified by my experience. Firstly, the lady put talcum powder on my groin area and rubbed it in WITH HER BARE HANDS. When I seemed astonished and asked her if she was going to use gloves, she seemed confused but went and got some (honestly, it's as much for her protection as mine, and really gross she didn't start out with gloves). Then I realized early on she was double and triple dipping the stick in the wax, contaminating the wax for others (and more than likely, I was using someone else's wax). That's when I asked to terminate the session early for only a bikini instead of full Brazilian wax. The waxing process itself was fine except no attention to detail was noted-- the stray hairs the wax left stayed there-- she made no attempt to tweeze them later which is pretty standard. Then she gave me a towel to clean up with which she took out of the room, however did not change the towel that my head and feet were laying on. Overall, I'm really grossed out by my experience here and will NEVER be coming back even though I live less than 2 min away. I would also strongly recommend anyone who cares about not contracting gross things stay away from their waxing parlor as well. If I get herpes now, I'm definitely gonna blame it on this. read more

Recieved a mediocre pedicure on a Sunday afternoon. The nail polish was clearly uneven and she rushed through the whole thing. I asked her to make sure she got my heels because she brushed over it once or twice and it didn't do much. Well, that didn't happen. I was ignored and ignored and told to wait 5 minutes to get a manicure which turned into 20 and no one said anything, I paid for my pedicure and left. Their regular customers seem to get amazing service though. I might try them again and just avoid the woman who did my pedicure because its awful. I can pay 5 extra dollars elsewhere and get an amazing job done. Its pretty eh to me. I had high hopes with all these awesome reviews. Probably won't be back. read more

I love this place! Everyone is awesome and caring. They really care about people and the community.

I've been a loyal customer for several years. I'm a big fan of the new management. The salon is always clean and welcoming. They do a great job. Ann and Katrina are awesome! read more

I was looking for a place to get a shellac manicure for my daughter so I read several reviews for a few salons. The first place I stopped had over an hour wait. The second place was 45min. Then I called this salon and they told me to come right over. Cute little place! I got a mani/pedi, my 13yo got a shellac mani and a regular polish change on her toes, and my 6yo got her finger & toe nails polished. Cookie, Zen & Kim were AWESOME!! They were hilarious and so patient with my daughters. They treated them just as respectfully as they did me, even when my 6yo was indecisive about her color choices. They even filled the foot tub for her because she "wanted water like mommy". Each patron who showed up while I was there was greeted by name. As was I when I arrived. I will certainly be returning! I've been several places with my girls and I have to say this was our most enjoyable service experience in a nail salon. Thank you ladies!! read more

I really enjoyed this place! It was so cute and everyone was welcoming! I got a shellac polish and because of the time I went I received 20% off because they have happy your! I would've gotten pedicure too but I had just gotten one from another place who cut my cuticles so bad I need them to recover a while. I definitely will be coming back! read more

I am very particular about where I get my shellac...I usually only go to 2 places in Houston and go to a specific person. My roommate told me she went to Zen and really liked it and it's down the street from us so I decided to give it a try. I requested Natalie and she really did a great job. Don't expect s great atmosphere...but they do serve coke/wine/water which is unusual at cheaper salons. Shellac is $30 if they have to take off your previous shellac and $25 if you have bare nails. The salon is not by any means nice and they actually had the doors open to cool off the inside...but they do a good job and it's reasonably priced. Ask for Natalie! read more

Zen Cookie Nail - Shellac by Natalie - Nail Salons Near Me - Houston, Texas

Loved this place! Will def come back! They don't use the power tools on your nails and they really take their time!

I came here as I was in town visiting my sister and had an event to attend to within hours. I found this place via Yelp! What got me was the proximity to a Starbucks. :) My first impression walking into the establishment was how clean it looked and not the typical nail salon in Dallas that is loud. I personally do not mind silence, as I came here to relax and get pampered. The ladies were friendly and accommodating. I came in early afternoon and got in right away. I was offered a drink, given a choice of water and alcoholic beverage. Eventually, settled for white wine. I felt so relaxed and definitely walked away with what I wanted. The quality of work did not disappoint. I typically get ingrown on my toes and as a nurse who wears a lot of closed toed shoes, it can be a burden. The lady who did my toes took out my ingrown with such gentle hands. My big toe no longer aches wearing my shoes for work. Brenda did my nails and did fantastic. I liked a certain color and the ladies made sure to put it on my file, so when I visit in the future, it is there. My experience was fantastic and wish these ladies were located in Dallas. read more

Zen Cookie Nail - Nail Salons Near Me - Houston, Texas

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