I had a really great experience here overall. The salon is spotless, welcoming, and well run. From start to finish, the service felt attentive, and the staff made sure I was comfortable throughout my visit. One standout detail was the hot tea. It was absolutely amazing. I had two glasses and was honestly a little addicted. It was so good that I would genuinely buy it to go if that were an option. Little touches like that really elevate the experience. I also loved that they provide cuticle oil at the end of the service. It smelled incredible and seemed like very good quality, which I truly appreciated. The location is convenient, with open parking in a shared plaza, making it easy and stress free to get in and out. Pricing feels fair for the quality of work and overall service. I've now been here twice, and the second visit was largely the same positive experience. The nails came out great again. The only downside was that the nail tech I had the second time smelled strongly of cigarettes, which took away slightly from the experience. I also had to return a few days later to fix one nail, which they did handle. That said, I would still go back. Next time, I would simply request the first set of technicians I had, as that experience stood out the most. Overall, this is still a place I would recommend and plan to continue visiting. read more

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Easy parking and super friendly staff. I was able to walk in without any wait, which was a big plus. The space is cute and nicely decorated (there's even a fish tank), and while some of the furniture shows a little wear, everything felt clean and organized. The $35 pedicure was honestly a great deal for the quality--I was really happy with how it turned out. My shellac manicure looked perfect at first (Friday and Saturday), but by Sunday three nails were already lifting. By Tuesday, eight out of ten were lifting or pretty chipped. They do have a 10-day warranty, so I went back and got them redone for free, which I appreciated. That said, during the redo, three of my cuticles were cut badly enough to bleed, and even a few days later the redness and scabbing kind of take away from the overall look. My eyebrows also ended up slightly uneven, which I didn't notice until I got home and had to fix myself. Overall, there were definitely some positives, but with so many other salons around, I probably wouldn't come back based on this experience. read more

I went in to get a full set of nails with a gel builder overlay and a basic pedicure. They were out of the color that I wanted on my nails and feet. So I went with a French manicure on my nails in a white milky light frost on my toes. I enjoyed the vibe in the salon. It was very chilled and they have good wine. Great customer service they were very attentive. read more

Palazzio Nail Lounge - French manicure full set nails with gel builder - Nail Salons Near Me - Houston, Texas

Update 16 days later... most of the chrome has come off ($20 up charge) and the builder gel is chipping and cracking. They are really clean which gives them the 3 stars- and I wanted to love it. I ended up coming back to get them reshaped but they are still not the best looking and they were confused as to what was wrong with them. I also had to come back to repaint a toe. The place seems like people love it and they are huge with plenty of people. Not sure if I can give them another try for $100. I attached inspo pics and a couple of nails that had a weird shape to them. read more

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Overall my experience was great. They hit me in quickly and my pedicure was ok. It could be more straight along the bottom and sides to look more professional. But it's decent. My color powder fill on my nails is nice. Looks good. I do think they nickel and dime you and charge for every little things but that's becoming the norm. They were nice and polite. The place is spacious and clean. I'll go back and give them another try. read more

Palazzio Nail Lounge - Nail Salons Near Me - Houston, Texas

I had my nails done by Andy at Palazzio Nail Lounge River Oaks today, and WOW -- he absolutely nailed it! I went for a fun comic book style, and the results were even better than I imagined. If you want nails that make people stop and say, "Oh my gosh, where did you get those done?" -- Andy at Palazzio Nail Lounge is the one to see! read more

Palazzio Nail Lounge - Nail Salons Near Me - Houston, Texas

THIS PLACE!!! they're so friendly every time, nails always looking sooo beautiful. They really know what they're doing! Choy educated me on the difference between Gel X & acrylic so thoroughly. Kathy did a great job doing my pedicure & helping me pick out the right color!! if you're afraid of them hurting ur toes during a pedicure definitely come here, they'll get you right. Last time i went to Nicki & she also did a fantastic job. Obsessed with this place. & happy i found my spot:) read more

Palazzio Nail Lounge - most recent time i came here!!!! - Nail Salons Near Me - Houston, Texas

I didn't have an appointment and they were super accommodating event it being a weekend before a major holiday. I chose to get a gel manicure and pedicure. They were fast and efficient for the most part. I had some smudging with my manicure but the staff attempted to cover with a clear coat which didn't work out too well. I think the gel didn't cure all of the way. I don't like to complain so unfortunately didn't say anything. I chose an a color outside of my typical color palette. This time I went with like a gold mustard color. I will say they had many different gel options and selecting a color was very organized and not a lot of pressure. Happy Yelping! read more

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The service was just ok, nothing really special. I always get regular shellac nails and a pedicure, but I decided to ask for a design that I saw online this time. It turned out bad, but the lady was nice so I didn't complain at the time. The more I looked at it , the more I hated it. I ended up getting it fixed somewhere else. Honestly, I would have rather her said that she couldn't do it, then let me leave like this. read more

Palazzio Nail Lounge - The cherry design I asked for. - Nail Salons Near Me - Houston, Texas

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Love going to this location. It is centrally located and they have other shops to walk too (Marshalls, TJMaxx, JCrew Factory, etc...) I have tried many different nail techs and currently I highly recommend Evie or Stephanie for pedicures and Kelly or Lee for manicures. They are all diligent, sweet and easy to talk to. The place offers a variety of non alcoholic and alcoholic drinks. Their color selection is vast and they can definitely help pick a color for any occasion. I highly enjoy going to this place. read more

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Tried this salon for the first time, so perhaps I was just unlucky. However, both technicians seemed rushed during my manicure and pedicure. I had a hard gel infill on my hands and asked for a very natural look, especially since I have small hands and nails, but the gel was applied very thick and bulky. My toe polish was also ruined because it hadn't fully dried, and the pedicure I selected included a 15-minute massage that felt very rushed and was barely done. It was more like a quick back rub while another technician was working on my hands, which made it difficult for her to do the massage properly without shaking my hand. read more

A male tech worked on my full set, got it done quickly. I paid 95 I believe for the set+long charge. The only issue came when they began to lift from the base, they came off naturally and then would be hanging by my skin. I will never come back and I may never get my nails done again! I take good care of my nails and just wanted to spice things up read more

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What a lovely experience! Nancy is a delightful technician, with such a soothing touch. Very relaxing massage for my legs and feet. I like the products for scrubbing and exfoliating. The hot stones focused on hard-to-reach little muscles in my feet. As a Heights resident, this location is so easy to get to, and doesn't have the traffic of the River Oaks salon,which is also very nice. read more

I am always pleased when I come here. The salon itself feels clean and luxurious, love the massage chairs. I needed a manicure emergently for a wedding I was in and they were able to squeeze me in as a walk in for an acrylic French ombré manicure. The tech really nailed the shape and design, exactly what I was looking for! read more

Palazzio Nail Lounge - Acrylic French ombré manicure with chrome - Nail Salons Near Me - Houston, Texas

Started getting pedicures recently... and now coming back to this place once a month! Super clean and comfortable inside. Staff are all amazing. The chairs with automatic back massage are nice, and love the complimentary drinks. Evie is great - highly recommend her! (But don't request her when I am going please.. want to make sure she is available!). read more

Five of us, seemed to rush us through, different mani/pedi services for the same price, uneven filing and polish, with rough edges. Manicures are chipping the next day, shoddy work. We'll be going somewhere else in the future. read more

They are amazing and very professional. Nice and friendly staffs , this place will be my go to place all the time

I asked the tech not to make my nails too short or square and not to cut the cuticles and sides but that's exactly what she did and kept doing. I finally had to ask someone else what was going on, and that's when I found out she didn't speak any English, which is fine but has I known I would have had someone translate first. I asked for a refund as my nails looked worse leaving than coming in, and the manager tried to offer me a 15% discount for the next time. Absolutely not. I tip more than that. I will not be going back to this location ever. read more

Great service. Friendly technicians. Definitely recommend. Accept walk in's also. Nails last when done here

Was really excited to give this place a try bc it was my first time & Nikki with the over filled lips and glasses was so rude for no reason. She told me I was "wasting" her time after I asked if I could change the color then in a condescending tone told me "it'll just come off anyway". I was nothing but sweet & respectful so I don't know why she snapped like that. They were pretty dead so I don't know what she was in a hurry for. Then they asked me for a good review in exchange for a free nail product so that's probably why they have 4+ stars on here & google but honestly wouldn't be back again & don't recommend it. Go to GiGi's nails if you want way better customer care read more

Beware! They up charge for everything. A refill on my short natural nails was $60. Not to mention she lightly shaped my nails before applying the acrylic then filed my nails to the shape REMOVING all the polish from the sides of my nails. The woman who did my nails was rough and nicked me multiple times with a drill!!! I told her how the polish was completely missing from the sides and then filed down 1 nail a remove just the top coat??? I told them as I left, and they said NOTHING! Do not come here! read more

Today was my mom and I's first time visiting this nail salon and I will with confidence NEVER recommend it to anyone. I treated my mom to a mani pedi for her birthday and let me tell you, from the second we walked in the vibes were completely off. Every color she picked wasn't available, her technicians gave her attitude and rushed her to "just pick a color," for the prices we were charged I would've thought there would be better service. We both did the Matcha Glow Pedicure, which includes a shoulder massage, and in that 5 minute massage, she was left with the biggest bruises on her back. The website clearly states first time customers receive a 10% discount and also 10% off for birthdays. Neither discount was honored. And when I asked about the complimentary cuticle oil, they told me I had to leave a 5 star review. Don't let these misguided ratings fool you, they just want to take your money and get you in and out. read more

Michelle threads my eyebrows and does AN AMAZING job !!! Seriously I am obsessed with my eyebrows now thanks to her. Also Stacy did my french pedicure a month ago and its still holding up and looks amazing! She did an amazing job with the design on the first time. This is officially my favorite nail salon. read more

Each and every time that I've been serviced here, it is always an great experience. The atmosphere gives luxury and cleanliness. GiGi is who services my nails and she is absolutely amazing with her work and a delight. I highly recommend Palazzio Nail Lounge - River Oaks. read more

I went to get a pedicure and they took their time while doing my toes and they came out very nicely. The place is very relaxing and neat! They also had a wide selection of colors to choose from. read more

Their prices vary without reasonable explanation. One time my dip nails were $50 and the next visit they were $55. I was told that the extra charge was due to cutting and reshaping my nails. My nails were cut and filed at the same salon 2 weeks before without this extra charge. Beware of salons that list their prices with + sign next to the price. read more

Their team was really nice, helpful and accommodating but my manicure was not good. I had bubble like nails that lifted and peeled in two or three days. I didn't get gel on my toes and that lasted way longer read more

Palazzio Nail Lounge - Way too many layers I think , idk - Nail Salons Near Me - Houston, Texas

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Nice beautiful place and seriously the most beautiful nails I've ever gotten!! I even stopped doing my nails because I was always disappointed but they are amazing at Palazzio Hailey is an artist!! read more

Palazzio Nail Lounge - Nails - Nail Salons Near Me - Houston, Texas

I normally use the Katy Pallazzio location but decided to use this one in a pinch. They are almost 30 miles from my home, but they are one of the few places that offer Gel-X, and they have a 10 day repair warranty. I asked for square round nails, which the technician applied. After she was done, she informed me that normally, there would be an upcharge because the nail shape was considered coffin, which is apparently more expensive, and that there should also be an upcharge for the long length (see pic; they're neither coffin-shaped nor especially long) but that she was going to cut me a break and not charge me. Again, she told me these things AFTER my nails were finished--never mentioned a thing before she did them. Considering the normal gel-x is already a hefty $70, I was thankful. However, when I went to check out, I was charged $85. When I questioned the cashier, I was told that was the price of the service I was given. I have never paid more than $70 at the Katy location. Fast forward to a week later and three nails were lifting at the cuticle. I drove back to the salon only for the tech to apply acrylic nail glue under the lifting nails instead of re-doing them! I was shocked because my regular location would never take such a short cut. When I voiced my concern and that I had actually tried the glue method myself with a previous Gel-X manicure and it didn't last, she informed me I just "hadn't done it right" and sent me on my way. Two days later and guess what? One of the "repaired" nails is already lifting again. For $85 plus tip, I expect my manicure to last more than 11 days. Next time I will wait for availability at the Katy location. read more

Palazzio Nail Lounge - Nail Salons Near Me - Houston, Texas

Went for a last minute full set + pedi. The interior was clean and open with most pedi bowls & some nail stations in the rear. I would come back for a full set with the nail artist who finished my high French design because she was patient and her work is neat as heck! I wasn't crazy about the pedi service. My toe nails are a completely different shape from what I requested which was disappointing considering this was a $152 experience in total. read more

This place is always clean and large enough to accommodate getting you seated and started quickly. Tony ALWAYS makes my nails look AMAZING and is super friendly & professional. He goes above and beyond to make sure all nails are the same length, all cuticles removed with care & you are happy with the overall finished product! Vy takes the same AMAZING care of your feet in pedicures & they both take pride in their work. read more

Palazzio Nail Lounge - French tip dip nail - Nail Salons Near Me - Houston, Texas

Probably the worst salon I've been to. Left with my previous polish all over my hands. Extremely unprofessional staff. The original woman who was supposed to do my nails said it would be $130, she ended up leaving and not doing my nails and the guy who came to do them said "oh if she said $130 that's okay. I would charge more just make sure to tip me well" then proceeded to use his dirty fingers to apply the chrome instead of a brush like a professional would. read more

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I loved the service here. Everyone was really nice and friendly. Tony did amazing work on my nails. 10/10 would recommend.

Nhat was my tech. He was very nice. He did a great job. This was my first time here. I will be back. The staff were all pleasant and friendly. I brought my own color but didn't need to. The polish choices are endless. The salon is very clean and modern. read more

Palazzio Nail Lounge - Front desk - Nail Salons Near Me - Houston, Texas

Moved to Houston months ago and I found a nail tech that services me the way I desire. She's amazing and does exactly what needs to be done for my pedicures. The environment is very relaxing and inviting. They also give complimentary drinks which is something LA doesn't do. So that is a PLUS. read more

Palazzio Nail Lounge - Complimentary Mimosa - Nail Salons Near Me - Houston, Texas

I have been coming here for years now and have gone through a few techs. Being super picky, I finally found a tech. Gigi is the BEST! She is patient, friendly, and listens to exactly what you want. I highly recommend her for your nails and for your pedicure I highly recommend Kay! I recommend to make an appointment w is always booked since she is the best. read more

Palazzio Nail Lounge - Nail Salons Near Me - Houston, Texas

I came here one Sunday morning because they open earlier than my usual salon and I needed a new set of nails ASAP. Gigi was wonderful!! She confidently nailed the length and shape I requested - such a pro artist! I will definitely return for another set from her. read more

I have been coming here for the past year. Quality and talent and customer service is truly going under. Will never return here again. read more

Palazzio Nail Lounge - Nail Salons Near Me - Houston, Texas

First time here ! Glad I found this place I love my new set of nails! Definitely will come back

The nail tech were speaking in Vietnamese and I heard what they said saying i was talking too much and she didn't understand. I called out the lady since I am half Vietnamese, and the nail tech made something up that I was speaking "too fast" which was a lie since I that term is pronounce another way. I called and spoke to the owner who was really extremely volatile rude. I tried to explain he kept over talking, yelling, sweating like he's on drugs and definitely said he will not apologize and defend his employees when he wasn't there. He wouldn't give me his name and told me to come back up there and he would provide his name and we can talk about it. My bf and I spend a lot of money there with other great techs who does a fabolous job and that was an awful owner. He looks familiar, if it's the same person who I see around the same industry then if I had too, I may have tell his wife or his gf that he is doing things that he shouldn't be doing. I have a video of how he was talking to me and rude he was. May God bless him. I hope the video explains it what time it gave me. Whether it was a misunderstanding it could've been handled better in both parties. But I would never come here. It's 2:45 video. read more