Do you want an almost painless Brazilian in 10 min?!?…read more Dariel is your girl!!!! I just tried this location on the heights and even though I got there late (confused with the reservation time) they were able to fit me in the schedule with DARIEL she was kind professional and fast and not only that but she did an amazing job!! Definitely will be my girl from now on!!

After more than 10 years as a European Wax Center customer without incident, my experience at the…read moreSawyer Heights location has left me deeply disappointed. My September 15 appointment was reassigned to another wax specialist without telling me. The "rescheduled" email showed the same date and time, so I texted to ask what had changed. No explanation was provided. I only discovered the switch when another specialist came into the lobby to get me. My issue was with the lack of communication and choice. When I questioned the practice, I felt belittled and dismissed by the manager, who informed me that she was calling the police. I did not use profanity, make threats, or behave aggressively. I left embarrassed, shaking, and in tears. I immediately filed a complaint. The district manager later stated that she had spoken with staff, alleged that I had used profanity--which I strongly dispute--and banned me from this location without speaking with me directly about my account. She offered a gift card based on the remaining value of my prepaid wax pass rather than the monetary refund I requested. I asked for an impartial review, review of any available recordings, and contact with a professional who supervises or supports the district manager. As of October 5, my September 25 follow-up remains unanswered, and I have received no refund. I have now submitted a BBB complaint. An appointment change could have been handled with a simple, honest explanation. Instead, this became a distressing experience followed by a complaint process that left me feeling unheard. Based on how this was handled, I cannot recommend this location.

MITZI 10/10 yall might as well change it to Mitzi waxing service because her customer service is so…read moregood it didn't even feel like I was getting a wax.

This is the third time I have gone to Tamika for a brow wax/tint. I can't recommend her enough! She…read moreis so sweet to chat with, always on time and does a wonderful job! I've never been happier with my brows. She is definitely worth a try!

I have gone to Zhila several times (not regularly like I need to) and I can't imagine going…read moreanywhere else. I like to believe that her warm sugar concoction is less painful than wax. Also, she has many years of experience and is very good at what she does. I don't know about you, bur I prefer the tv on in the room as opposed to a silent "relaxing" atmosphere where I can psych myself out with all my "ouch this is gonna hurt" thoughts. I expected a Brazilian to be the most painful thing ever but surprisingly it wasn't. She also gets the most painful areas done first so it gradually gets better...and goes super quickly. My advice? Prepare for the worst, but don't be surprised by the best. Also, don't forget to breathe (seriously! If you tense up you will bruise and trust me it's so not cute.)

Listennn Zhila is literally the best I've ever had!! When's the last time you can say you've had a…read morepain free full Brazilian?? Not this girly, until now! The last sugaring I had was a hand roll method that almost took me out! Zhila uses a homegrown and handmade sugar wax and a technique that's quick painless and comes with great conversation. You won't be disappointed!

​ The Absolute Best Waxing Experience! ​I absolutely love…read moreWaxing the City in West University! The quality of their service, especially their wax and products, is top-notch. I highly recommend trying their incredible foot softening treatment--it's a little pouch you wear during your wax, and when you take it off, your feet are literally as soft as a cloud. Their prices are competitive, and the customer service is excellent. I will definitely be recommending this boutique for all waxing needs!

Quish is a 10/10! I hadn't gotten a Brazilian in over 2 months, so I was expecting it to hurt, but…read moreit barely did. I almost canceled my appointment last minute, and I'm so glad I didn't. Between her waxing technique and us talking the whole time, I barely even realized I was getting waxed and normally when it's time for my Brazilian I'm dreading going & I've been waxing since 2020 . She made me feel so comfortable. And this will be my new waxer . I Definitely recommend this location and book with Quish if you can!

OMG! Never thought I'd see my beautiful lashes again after Chemo!…read more Between menopause and 8 months of Chemo my "all my life" long curled eyelashes were toast...literally. I went on a generic Latisse for growing back what I once had. But they started growing in very criss-crossed and straight as a board. I was quite depressed from all that I had gone thru already, with my Pancreatic Cancer. And then the surgery, with all the drugs/chemicals going into my body. After seeing online videos of lash lifts I decided to try it. What did I have to loose? After loosing , both, my lashes and brows, not to mention all my hair, I started researching how it was done. Then I googled lash lift and several came up near me. I chose Ruthie because her photo showed her artistic side with some pretty cool colors in her hair!!! Easy to make appointment, close to my home and cute, private eyelash room. The longest part of the whole process was taming my wild and crazy lashes onto the curved mold. The entire ordeal took less than an hour...and MY LASHES LOOK GORGEOUS...just like they use to when I was young and healthy.! Thanks Ruthie! You are an Artist!!!

Ruthie is very knowledgeable and skilled in her technique! What I love is that she listens to and…read morethoroughly does the best job for you. Highly recommend!

Mother's day pampering no better place to be. Greeted…read moreImmediately upon arrival and taken to the chair. Mom got the milk & honey pedi and full set and I got the diamond pedi with full set. Staff is amazing! This place runs efficiently. I love how upfront they are about pricing before they start service. Our nails came out so pretty and we felt so relaxed. Offered drinks upon arrival and neck pillows. It was packed in there but we felt taken care of and accommodated!

Her attitude felt rude--she grabbed me roughly and kept messing up my French tip pedicure. It…read moredidn't seem like a store issue, just her. I wouldn't request her again (name tag: Kayla). I wanted to switch technicians, but she was already halfway done. I was gonna take a pic of her face, name and the uneven job on the pedicure and she saw me and covered it up.

We booked a spa party of five on a Sunday. This was actually the only place we found that had…read moreopenings for five girls. There is a $100 minimum spend per person for the spa party, although it seemed the only perks of the spa party is getting the area of the room in the very back with a rose wall to take pictures and a table where we could hang out. They did offer us mimosa and other drinks but not sure if they do this for regular visits for all customers. It was overall a good experience. We walked in and was immediately greeted by a lady who was very efficient at fitting us all in based on the services we chose. I had to leave early so they did prioritize my treatments first. I did the simple manicure ($30) and fresh n go facial ($85). Elizabeth did my nails, she wasn't too chatty but was easy to chat with. She was efficient and detail oriented, got my nails done within 30 minutes. When i was done, the front desk lady immediately whisked me to get my facial, which was in a room i shared with another girl from the same bachelorette group. The one aesthetician did both our facials at the same time. Not sure how i felt about that but it didn't seem like that affected the quality of service as my face felt very smooth/plump afterwards and got a nice quick shoulder massage. The interior of the place and overall vibe here reflected the reasonable price of services. You can tell this isn't a high end spa, but it's a decent spot that satisfies the basic requirements of spa services.

I came for a deep heat pedicure, I used classpass. My appointment was for 6p. I called and informed…read morethem due to traffic, would be late, I arrived about 6:20, my nail tech was on her way and I was fine waiting. I appreciate them accomdating me being late. They did offer a mimosa, and enjoyed I the massage chair while I waited. Tip: try Arlisha she was good!

I was very nervous trying a new waxing salon (found on Groupon) especially after not waxing for…read moreover a year but Alexia was amazingly friendly and made me comfortable! She even explained what skincare/shave routine I need to get into to continue waxing and get the best results. Nina was very sweet over the phone when I had some questions. Both girls made this location a great place to get waxed! The shop itself is an adorably quaint house-turned salon that is VERY clean and cutely decorated. Alexia made the whole appointment go super smooth and fast! It took me longer to fill out new client information than it did for the actual waxing. It has been over 24 hours since I got waxed and I had no redness, bruising, or bumps! I will definitely be returning!

Best wax place I've ever been to! I have been coming to this place for about 6 years now. The price…read moredoesn't get any better than this! Highly recommend for you to book with Alexia, great service provider!