Dirty restaurant! They opened on Sunday morning and the floor was filthy and the soda machine looked like it wasn't cleaned in a month ! Shame on Zaxbys for not making your employees clean your restaurant! We will not be back ! Food came out and and the chicken strips were very small and half cold. If we wanted many chicken fingers we would've went somewhere else. Zaxby's again should be ashamed of their self for serving up such lousy food. read more

Terrible experience. Save your money do not go here. The girl at the drive thru window was rude and impatient. Food is salty.

I stopped at Zaxby's for my first time in Port Wentworth, Georgia on Thursday, October 19th, 2023. I ordered four chicken tenders, fries, and toast. It is very similar to Raising Cane's. Even the Zax sauce was quite similar to the zesty Cane's sauce. The food was quite good. But, the rating is lower due to the service and dining room being pretty mediocre. The service was slow, while the dining room was not that well kept. The interior is pretty outdated. read more

Zaxbys - Four Piece Chicken Tenders Meal - Fast Food Near Me - Port Wentworth, Georgia

Hard like leather and thin as cardboard. The AC isn't working in the building either. Might want to get in there and fix up your franchise. This is why I usually bring my lunch to work. read more

We ordered two chef salads topped with fried chicken on top. The chicken was ok, but the tomatoes that were diced were sooo soft, they shouldn't have made their way into the salad! read more

On our road trip we planned to hit this exit and gas up and get some food. After striking out for 15 mins at other local chains, We walked in at 9:55 on a Sunday night and were greeted nicely, our orders were taken, made fresh and we were on our way. The entire team was awesome and Keith made sure everyone was fed. In 2024, the service industry has become so bad around the country but it's great that places like Zaxbys that are there till they are actually closed. We hate being those people to walk in at the last minute but it's nice to know places like this exist. read more

The staff here were very friendly. Our food was served hot and was good. I had the kickin' chicken sandwich plate the sauce was running over the side of the box, and it was messy. But it was good. The bathrooms were disgusting, dirty floor, no TP, just dirty. The floor in the store was also dirty and tables were not cleaned (hence the 3 stars). read more

Watch out , order at window , they will over charge you ,with no receipt given .100 richmond rd port Wentworth GA, when in to see manager just now, she too busy working in the kitchen to speak to me , cashier doesn't know the information to reach owners or corporate!! read more

The food was served very fast, it was exactly as ordered, Joseph helped with our order and was an amazing job there. He made sure everything was good and checked in with us to make sure. The environment was great and the restaurant was clean. 5/5 Stars from me! Thank you Joseph!! read more

Drive thru person said "what can we make fresh for you today?" Our order of one house salad and one Cobb salad were not fresh. The worst salads we have ever eaten! We will not go there again! The Rincon place is much better! read more

Food was cold. The French fries seemed to be sitting for a while. The service was fast and friendly.

Zero. Not 1. My rating is ZERO. That's my rating. 0 Close your dining room - that's fine. Don't update Yelp, Google, or your website with hours ... unacceptable. Even more unacceptable is to have an employee standing outside and then going car by car with a phone displaying the time and saying that "the people inside told me to tell you we close at 8:00 - not accepting anymore orders" Brilliant AF since those 15 cars just waited in line to order for 5-20 minutes minimum. Here's an idea - fix your website hours and close the drive through 15 min before you expect to "run out of chicken" - 8:00 or ran out of chicken? BS Will never eat at this crap restaurant again - oh wait - I've never eaten at one ‍ Problem Solved. PS Longhorn was open read more

Zaxbys - Time (a widely recognized standard instrument for measurement) on Yelp and Google when I went to check to see what time Zaxbys closes. - Fast Food Near Me - Port Wentworth, Georgia

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There was burt bread and no seasoning on fries there was also no sauce on wings the service was quick

Top 5 zaxbys location I've ever been to (and trust me I've had a lot of zaxbys in my life)! To start we went around Christmas time and the decorations and music really helped the mood. It was lunch time on a Saturday and the place wasn't too busy, the service was kind and EXTREMELY fast: like the food was out (all of the food for a family of four) in less than one minute. Very impressive. Fries could've been a little fresher but that's alright when they're seasoned well. Finally the dining room and restrooms were very clean. If you're a local or passing thru Savannah give this zaxbys a chance. read more

This is located just off a busy interstate, so at times the drive thru gets a long line. They are usually pretty good at keeping the line moving. As a matter of fact, the only time that it has taken a long time is when I have got behind someone in the drive thru that is ordering several meals, with instructions on what to add or not add to their meal...UGH!!! Anyway the food is great and the service is usually fast. read more

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Terrible I had service at drive threw 5 cars behind me got their food before I did when my food finally came I got soggy fries and rubber tasting tinders I will not being coming back her again to this location !!!!! read more

Lobby only open for pickup or online orders?? They will make you get in the drive thru.... This is Georgia. Every other restaurant is open for dine in. Horrible service. read more

We came 10 minutes before they closed because Burger King apparently shut their grill down at 8pm... Even though we came that close to closing the staff their was still efficient and friendly. Especially, Ms.Doreen, she took our order and was very friendly and humorous! Definitely would recommend this Zaxby's to someone! read more

The food taste as you would expect but the service has slowly gone down hill here over the past 5 years

I use to love this place but it's become a dump and customer service is terrible. Called in an order and gave them the name but went to pick it up they couldn't find it then wanted me to pay for it even though I already had. I love Zaxby's but will not be back to this one. read more

This place was as good as Popeyes really surprised on the taste good customer service I recommend if your in the area.

My husband and I went through the drive thru at 7:30pm and the line was wrapped around the building. It took a good 15-20 minutes just to get up to get our food. When I ordered the girl was incredibly hard to hear and understand. I got to the window, the only words the girl said to me were "Your total is $xx.xx" she then handed me my drinks, a bag of food, shut the window and turned her back. I had no idea if we were all set or what. When I got home (5 minutes away) I looked at my drink and it wasn't even filled to the top, I took the top off and it was filled with ice and about 3 sips of soda... the food was ok, but didn't make up for the complete lack of service and apparent lack of knowledge on how to fill a cup with a drink. One of the worst Zaxby's locations I've ever been to. read more

Zaxbys - Drink that was almost completely ice and not even close to being full. - Fast Food Near Me - Port Wentworth, Georgia

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My family loves Zaxby's but this location is horrible. The rudest staff. It was not busy, I drove right up and placed my order but waited 15 minutes on my food. The girl at the window was rude and shoved my food and drink at me and shut the window and turned her back while I was trying to ask her for sauce. The food was old and cold. We will never go to this Zaxby's again and I am sending a complaint to corporate and will pass the word to everyone to avoid this location. This location is a disgrace to all Zaxby's. read more

Ok, I understand a drive through wait is unavoidable during peak times of the day, but a 20 minute wait and a wrapped building at 2:00 on a Saturday is ridiculous! However, stating a problem without a solution is bad form... Take a page from Chick Fil A and get order taker outside for pre orders with tablets and move the line!!! bTw this was written while waiting. read more

Salad was throw together topping were scattered all around look mess n ugly had very little topping!!! There was no one there when we walk in drive threw was not busy so I do not know why we were served such bad salad !!! read more

Great service. I had an issue with my food, but the manager was so kind and accommodating. As a server at a restaurant, I appreciate managers that truly care about those whom care about the guests! read more

The slowest and poorest service out there. Don't go through the drive through unless you want to wait for 30 minutes.

Our food was delicious and fresh! Ordering was quick and efficient with a friendly customer service to follow alongside our dining experience. read more

The service is horrible. There is always a line with very little movement. It is almost as if the staff lacks management. The kids are lacking in customer service skills and spend more time idle chit chatting. read more

As a Canadian, I see the Zaxby's commercials all the time and have been DYING to try it for YEARS!! Finally, the opportunity arose when we were en route to Florida. My hubby and I came in for a late dinner after a full day of driving across the US. First of all, this place is CRAZY busy! Shortly after we ordered, a whole baseball team came in and then more people behind them. The whole time we were there eating, the line never ever went away. We both got a combo with wings and tenders and the wait wasn't short but it wasn't terrible either. So first thing, I don't get why there's toast on the plate. Why is there toast on the plate?? Am I supposed to make a sandwich with this bread? Confused. I was super disappointed that they didn't have better sauce options for the chicken. I don't like spicy, I like sweet, and they had nothing that wasn't sweet AND spicy. I ended up with the honey mustard but it was boring... very sad. The fries weren't anything special either. The whole thing was just meh for me. The chicken was good quality chicken but I'm a dipper and without good dipping sauces, this just isn't gonna work for me. If I came back, I'd go through the drive thru to avoid the crowds and I'd order one of their fancy milkshakes. otherwise, you can get good chicken just about anywhere. read more

Wow is all I can say!!! 20 minutes and no food yet at d a fast food place. I was number 77 and they got up to 87 when I realized how far they had gotten. Went to the counter and Food was sitting there and no one bothered to check. Lol. Not even an apology or anything. At least my order was right. read more

First time eating at a zaxby's. Fun fast food spot. Lots of selection. Wings, bites, tenders, grilled...chicken is their thing. My Cajun club was excellent but messy. Fries were crinkle cut and seasoned. Tenders tasted good and boneless bites looked good- kid one ate them all. Very busy location but order was right and food was very good!! read more

Love this fast food chicken joint. Some yummy fried chicken, good service, and clean. The WWII airplane poster makes my day as well. read more

The service and tea were fine. The food was way too salty! Is there an option for only half the salt shaker? Not sure if I'm coming back. So I went back lol Service and tea still good. Food still way too salty for me and I had the salad! read more

Horribly greasy and salty food. Rude staff, not one person smiled. Floors looked like they haven't been swept in days. Every table and booth was filthy. Bathrooms- walked in and walked right out. It wasn't even busy in there. Very dirty place. Would never go back again. read more

My family and I love Zaxbys but this location is a disgrace to the company. Long lines with little to no movement. The service is horrible. The employees make you feel as if you are a bother to them at their job. The food was decent. read more

This Zaxby's is a very popular and very well-known. But as many times as hard I have come here my food always ends up cold or I'm always missing something. I understand as a fast food restaurant you try to get your food out at a fast pace or a steady pace but I would rather wait an extra minute or two to make sure my food is freshly cooked and that I don't have to come back to get something to chew forgot in my plate read more

Its fast food, not gourmet dinning! Got the tongue torch hot buffalo wings. These wings were not bad especially for fast food. Pretty decent size to them and they were temperature hot. The tongue torch is slightly hotter than most establishments medium hot. Fries are somewhat seasoned and a little on the limp side. Sweet tea is tasty and just right. read more

The Zaxbys in Port Wentworth...started out serving great food.. but lately fries are soggy, cold and look like they have been sitting forever under a heatlamp...teriyaki sauce on the teriyaki boneless wings is thin runny and barely taste like teriyaki...food quality has declined and service takes a very long time......wouldn't waste time or money read more

I love Zaxbys but today was by far the worse experience i have ever had there the drive thru cashier was rude and unprofessional. My drinks we're wrong and when I asked her to fix them she would not when I asked for ketchup she proceeded to put one pack of ketchup in my bag when I asked the other cashier for ketchup she then proceeded to give that cashier one packet catch up until I said something. I will never spend my money there again and when I told manager nothing was done about it read more