I got a flat & 3 and a half drums. Not really sure if it was worth $8. This place was awful. read more

Zaxbys - 5 traditional wings - Chicken Wings Near Me - Norcross, Georgia

Maybe the drive through is good but customers on the inside are ignored. There were several people waiting sound for few minutes to place an order as multiple cars zipped through the parking lot. And to get inside you have to walk through the cars in the drive through. Unlike most places, they don't have parking on both sides of the building. Right as you walk in, you are greeted by framed joke about locking your wife and your dog in a trunk of your car for an hours to see which one will love you ... so bleh. I got tired of waiting for the attendant to register the 5 people in line before me (none of whom had ordered). And left without trying their food. read more

Food is ahh, they truly haven't been making it good, fries be cold ash, chicken taste like gasoline, I don't recommend read more

Zaxbys - Chicken Wings Near Me - Norcross, Georgia

During a recent visit, I waited at the counter for almost 5 minutes before anyone took my order. Several employees saw me at the counter along with other customers and they didn't acknowledge anyone. Service was slow, the cashier was clueless; supervision is non existent in this store. This has to be a franchise location with the poor management and lack of customer service training. And to make matters worse, both orders were missing items after an almost 30 minute visit. I have yet to visit this location and can say that customer service was great, cleanliness of the store was acceptable, wait time was acceptable, or management was visible. Hopefully the Zaxby's corporation and the franchisee will take notice and correct the problems of this location. And another note, the parking lot/drive through exit needs to be reconfigured. Exiting through that tiny opening is ridiculous, no thought was put into that design. read more

They got a little confused at the drive thru and gave us the wrong drink, but they were very apologetic and nice about it. The fried white cheddar bites were delicious. They were super hot and fresh. read more

WHAT has happened to Zaxby's? Order chicken fingers and when I got home the box felt very light. The number of fingers were the correct amount, BUT they have shrunken to about 1 oz per finger and charge almost double the price. Keep this up and Zaxbys will be gone like so many other fast food restaurants NEVER AGAIN read more

i chocked on the food it also looks like a rock with a bunch of pickles on it and its very rotten please shut the place down the food is built like this rock here read more

Zaxbys - the food - Chicken Wings Near Me - Norcross, Georgia

got 2 salads yesterday. Asian sensation salad and cobb salad. Both fried chicken looks like only a strip of chicken finger!!! salad in my Asian salad content less than 3 rd of the usual greens. cost however are the same. They really think they can fool customers of these! won't go back again to this establishment. read more

If I could give zero stars I would. I ordered extra seasoning with my meal. This is the extra seasoning I was given. And the seasoning was stuck to the bottom of the cup. I would not recommend going to this Zaxby's location. read more

Zaxbys - The cup of seasoning I asked for. - Chicken Wings Near Me - Norcross, Georgia

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too long to get the food even though i went through the drive thru. lack of amount in the food inpatient and just rolled me through the drive through to wait in the back for the food; might as well order inside read more

Zaxbys - nibblers meal - Chicken Wings Near Me - Norcross, Georgia

June 2022* S U M M A R Y When Zaxby's is fresh, it's a top tier FAST food restaurant. But the continuously rising prices keep me from giving it five stars. T A S T E Since they removed the Chicken Finger Sandwich meal a couple of years ago and introduced the signature sandwich, this is my go to meal. I choose the non spicy version because spicy is the same chicken except with a different type of Zax Sauce which I don't like. I would've liked them to make the chicken spicy but alas they did not do that. This time around it was fantastic! The fries were perfectly seasoned, hot, fresh and delicious! The chicken sandwich was delicious. The amount of chicken that they gave me was generous and they did not forget the pickles and they put adequate sauce. I also asked for a half sweet half unsweet tea and it was exactly what I ask for. So many times it's mainly sweet tea but this felt like a true half and half. S E R V I C E The service couldn't have been better. We arrived about 10 minutes before closing and the line was wrapped around the building. So they had a guy out there taking orders, similar to Chick-fil-A. I asked for some modifications and some extras with my order was perfectly accurate. I don't know that man's name but he has a beard and he needs a raise. A M B I E N C E We were in the drive-through so there was no ambience. P R I C E 10.40$ for signature chicken sandwich meal, basket of toast, 1 extra Zax Sauce. R A T I N G 1 star off because EVERY. SINGLE. TIME. I come to Zaxby's their prices has gone up. And this is over many years not just with the pandemic/recession. read more

Ordered lunch today via online for pickup. We checked and saw that everything was there. Good so far... Got home and what do you know, all the fries were old. Most importantly I ordered a spicy club sandwich which comes with cheese/bacon, did not receive either of those. Just chicken, bread, a spurt of spicy sauce. Order # 167326081 Get your stuff together guys. I used to come here often when you opened up but this was a last chance. read more

Always slow service but here we are..... because I just HAD to get a bite to eat before I arrived home. I just wanted something to eat after working 13hrs and this is what I get. Old and tough, tiny portion. Just close already. Corporate should be embarrassed by this place read more

Zaxbys - Chicken Wings Near Me - Norcross, Georgia

My review is based off my food. I have never actually been in the store due to a co-worker picking this up for me from an online order. I ordered this salad online with no issues. I wish it would allow you to add extras or some sort of information about what you need extra. However I received my salad and was a little underwhelmed. People go on and on about how great Zaxbys salads taste and I just didn't get it. It was kind of lack luster and dry. One small container of salad dressing just don't get it. Yet they love to make a salad with a bunch of lettuce and barely any salad dressing. I don't know for me it just didn't have much taste. read more

Zaxbys - Chicken Wings Near Me - Norcross, Georgia

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This location is straight trash asked for a nibblers combo with ranch ON THE SIDE and sweet and spicy on the side these people gave me nibblers drenched in ranch than when i tried to have them correct my order they tried to give it back to me and asked if i still wanted it like obviously tf not if i brought it back thennn they barely gave me any fries as you can see and they were cold as hell some might ve been uncooked had to drive to a whole other location to get some warm fries not even hot just warm lesson learned if you want decent zaxbys go to the one down medlock bridge cause the jimmy carter and tucker location are legit horrible and DONT CARE. read more

Zaxbys - Chicken Wings Near Me - Norcross, Georgia

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This is the most GHETTO and rudest Zaxby's I've ever been to in my entire life. The food is skimped in portions size and the people are rude asf. Wish I could give it ZERO STARS. read more

You usually get ice with your drink but this time I got a little drink with my ice. Three - Four sips and nothing left to drink. I also asked for extra bacon to go with my sandwich... no bacon was found.... I see why this location is rated 1.5 stars and I hope my review brings it lower. read more

The slowest fast food I've been ever. They come with excuses that they don't have any more fries or tenders. This is the mom and pop shop of Zaxby's. Dont waste your time. read more

If I could put a half of a star I would.The wings are super small . The fingers are extremely small they went up on prices just for smaller portions. They do not sauce up the wings or finger at all .They give you small fries when you pay for a large is just so absurd . read more

Always super slow service. This last time I couldn't even get a person to talk to me at the Drive up speaker. I ended up driving away without even getting to order read more

This location used to be better. Now they barely put any sauce on the wings. Got some Tongue torch traditional wings, the wings were dry, the teaspoon of sauce at the bottom was barely spicy. Money wasted. read more

The people working here seem nice enough to me. My order is usually correct. However, can the owners please tone down the volume of Fox News that is always on both TVs? I can't even ignore it. It's too loud. Just seems like bad business to me. read more

Terrible service, I have always gotten half Sprite half Coke drinks at Zaxbys. For some reason this particular one does not do splits. And that's why I only go to Zaxbys on Sundays: because Chick-fil-a is closed. Edit: I got home and realized they gave me vanilla coke instead of regular coke, amazing. read more

I despise places that force you to pull forward for small orders to keep track of the drive thru time...especially if there is no line ...it is unfair to customers they shouldn't have to pull up and wait..if you the places are measuring wait time it is not accurate if every customer has to pull forward. At anyrate the food was good... read more

it took us 30 minutes the food was horrible and they just come up with excuses to not serve us and the drinks the filled it half way up

Listen. If your starving and driving by this Zaxby's Do Not Stop! Keep going, there is another one on Peachtree Industrial near S. Old Peachtree Rd. There is a Popeye's and Chick-Fil-A around the corner too!! This location has awful service and I've been more than once (I don't know why). The last time, they were out of ALL soft drinks and Ketchup. Where they do that at?! Don't do it. Thank me later. Keep. Driving. read more

Zaxbys will always be a family favorite! These guys here have got the quality. Order was right, fresh, and delicious! Keep it up! 10 fingers for only $10.99 The choice is simple. read more

Zaxbys - I Recommend - Chicken Wings Near Me - Norcross, Georgia

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literally incredible chicken. the fries could of been better but the chicken is so good. Best waiter ever

I HATE THIS ZAXBYS!! This is why:so I went to zaxbys bc I was very very hungry aka hangry so I went to go get food and so it took like 40 minutes to get my food like hurry up!!!!.And there was only one person working like oh ok that's why you were really really slow.Anyways and so after waiting like 40 minutes I got my food next thing you know....THEY GOT MY ORDER WRONG!!!I had to wait 40 minutes for yall to get my go damn order wrong bruh!Ok wants some yeah I give y'all a 1 star disgusting nasty ugly!alright have fun with yalls 1 star read more

Is it my imagination or are Zaxby salads shrinking?? They used to fill the bowl up and I would be completely full after a salad, but now???? Suspect!! For almost $8 dollars methinks this is some real BS!! read more

Zaxbys - Zaxby's starting to skimp on their salads??? - Chicken Wings Near Me - Norcross, Georgia

I've given this location too many chances. On at least 3 visits, they have messed up my order. I don't know if they EVER get it 100% correct. COVID IS STILL A PROBLEM. The workers I saw were all wearing their masks (and hat, in one case) improperly. They do no good around your chin. I'm not going back. Hopefully the store at Berkeley Lake can do better than this one. read more

I don't understand why everytime i order a grill chicken sandwich yall never put enough lettuce on the sandwich if you going use shedded lettuce put alot on the sandwich i swear its like im paying money for chicken n bread read more

Thumbs down to this Zaxby's. Poor service. If you're looking for good service you're not going to get it from this location. They will not get your order right..if by chance they do get your food order right your drink choice will be wrong or you won't get your drink at all. Additionally if they get your complete order correct you will be missing utensils or condiments. Save yourself the headache and just don't go there at all. Sucks all around. read more

Poor customer service!!!Always and they always messing up an order! Just go somewhere else

DO NOT place online order , you will have to wait on drive thru line. Last night 8/7/21 I spent 35 min and my order was ready 10 min before that. When I finally got the food it was cold and dry. I called this location 3 times to ask if they could meet me at the front or refund my money the answer was no for both of them. Do not make the same mistake I did. read more

UMMM.... I found a bug in my cole slaw. PUKE. Not to mention, my chicken fingers were shriveled up...practically beef jerky... read more

Zaxbys - BUG found in cole slaw - Chicken Wings Near Me - Norcross, Georgia

I'm still here waiting on food. Yes I know that the place is slammed due to being the only business open in the area after the storms passed through, but that's no excuse for the argumentative, crass, and patronizing attitude of the employees here when you're simply trying to order. This place is filthy, the staff care more about the drive thru orders than they do about the people in the restaurant, and it's just poorly managed overall. And honestly it's been like this since it opened. Unless someone comes in and changes out the whole staff and gets them to at least learn the most basic of customer service, this place will continue to be nothing more than a last resort for a meal in the area because it's convenient.... Corporate, you need to step up or step out. read more

Do yourself a favor and drive past this location to one of the surrounding locations. Don't worry, you'll still get in and out quicker than eating at this location. Oh, and your food will be better, the staff will be more courteous and you'll have a better dining experience. Sincerely, Driving past this one... read more

Seriously? Your poop don't stink Zaxby's?. You guys nickle and dime your crappy chicken. First, $9.99 for the equivalent of 1 chicken breast cut into 10 pieces. Then after your worse than McDonald's staff gets done, you charge 25 cents per finger to toss them into crappy corn syrup sauce. That's $2.25 extra to get wet, extremely expensive chicken slivers. Better go to Walmart, buy a pack of 8 chicken breasts for $9.99 and a bottle of sauce to feed a family of 8! read more

Went here for a quick bite tonight and this is the nicest Zaxby's ive been to! Initially i ordered to eat there then husband called and asked to get it to go. They changed it without an attitude. I convinced husband to come inside and eat with me because i was TIRED after moving for TWO days and i needed a @&*(! break! They have the nice new coke machine and i think i tasted 8 different ones lol. I eventually left after almost getting arrested(but that's another story!) Anyway, on the way out the young lady that took my order told me to have a goodnight!! OMG! I have been to several zaxbys and have eaten so many fried cobb zalads and not once have they ever been so nice! read more