I really love the food at Zaxbys, but they can never get it ALL right which is hard to understand! Why? There always seems to be lots of people standing around. Once I left drive thru, I went inside to get ketchup. Guess what, there was no one in dining in area. I could possibly understand all the mistakes if you were slammed with patrons, but that wasn't the case. Last visit we asked for no seasoning on fries. They got it half right. 1 out of 2 had no seasoning. The restaurant dining area was clean and in order. The bathroom as well. read more

Zaxbys - Chicken Wings Near Me - Newnan, Georgia

This is by far the best zaxbys I have been too, the food is fresh and the vibes are chill! No complaints at all. read more

Zaxbys - Chicken Wings Near Me - Newnan, Georgia

This Zaxbys has been a staple in the Newnan fast food scene for many years. Located just off of Exit 47 on Bullsboro, this is your standard Zaxbys location. Nothing special, but always consistent with the tenders. Given the age of the store, this location is showing a bit of wear, inside and out. With that, they keep things clean, which is nice. I am a classic Zax Snack guy, but always request fries to be extra done and added seasoning...as their fries can get soggy and bland real quick. Service here is hit and miss, definitely less consistent than the food, which is honestly what I'm after. Overall, nothing wildly good or bad about this Zaxbys location. Been a solid go to for many years and will remain such for me! read more

Ordered food through DoorDash last night. Driver had to wait an unusually long time for my order, so long that the first driver left and it got assigned to another driver. When food was delivered, part of the order was missing (the chicken sandwich) and the rest of it was cold, hard and overcooked. The shrimp on the Asian salad were so hard and dried out they were not edible and they sent the wrong salad dressing. The chicken fingers were more like hard chicken nuggets that had been cooked in old grease. They were cold as well. They threw some hard overcooked shrimp in with the chicken pieces that was supposed to be fingers. The tea had no ice in it. It was horrible. We ended up throwing the entire order in the garbage. I can't believe they actually sent that food to a customer. The food wasn't even lukewarm! It was cold. read more

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Visited today and tried a few of their new items. First the wait in the drive thru line was super long. We ordered the Wings and things combo, the new chicken taco and the new cheesecake bites. The combo was good as always. However the portions have gone down a lot. The taco was just ok. The cheesecake bites were the BEST thing we ordered. They were hot and fresh and a great price. Try them on your next visit. read more

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Don't know if they were having a bad day but by far the dirtiest Zaxby's I've been to. Sticky floors, trash everywhere, not one table had a clear/clean surface. You can tell they don't clean the tables. I wish I would've taken a picture of the wipes I used to clean the booth we sat at cause they turned black from the lack of cleaning is what I'm assuming. You would think a nice area would do better about their establishment. read more

Zaxbys - Chicken Wings Near Me - Newnan, Georgia

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Utterly garbage of a Zaxby's, from the small filet on my sandwich, to the seat that you almost fall to the floor when you sit down, this place needs a revamp. That filet wasn't much bigger than a CFA tender, what a waste $10 on a combo meal. I was told by a manager it because it was a thick cut is why it was narrow. Well then explain the hard bread and after one bite I threw it in the garbage can. read more

Zaxbys - Chicken Wings Near Me - Newnan, Georgia

I went through the drive-through of this Zaxby's restaurant and asked for a serpent turf drove to my location, sat down and eat. The chicken strips were so overcooked they were curled up and hard. The shrimp was cold and the fries were cold. Also, besides that the Diet Coke tastes like seltzer! Call the restaurant explain to them what happened they told me to drive back to the restaurant which is 20 miles out the way present the food and a receipt to get a refund, after I've driven to the restaurant showed the receipt and they looked at the food. She said you have eaten 3 to 4 shrimp and that we cannot give you the full refund? I expressed to her I drove Back 26 miles to get a refund and now you tell me as a partial refund? I found out this restaurant is independently owned and they told me to call whoever I wanna call so I'm on this site explaining what happened to me at this restaurant in a good neighborhood. Not a good look Zaxby's. read more

I ordered the grilled Cobb Zalad without fried onion straws and without toast. They got the order correct. However, aside from sufficient grilled chicken and a whole egg, the bacon was scant, the tomato and cucumber were scant, and there was only a PINCH of shredded cheese. The ratio of lettuce and toppings seriously needs to be evaluated. I personally despise a tossed/mixed salad that I have to mix up myself (when they put toppings in four corners instead of scattering them across the top) but that's a strong PERSONAL preference for which wouldn't give low marks in a review. Skimping on ingredients (I often get this salad and know what I'm used to getting!) however isn't cool! When I pay $10.39, I'd like to feel like I a got a good value. Not just a PILE of leaf lettuce! read more

Zaxbys - "Big" Grilled Chicken Cobb - Chicken Wings Near Me - Newnan, Georgia

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I enjoy zaxby's and want to like this place since it is near my home, but they make it incredibly hard. Orders are always wrong and service is poor. If you go to this location ask to check your food because 90% of the time it's wrong. My wife ordered a salad with chicken and egg roll. Got home no chicken on the salad and egg roll was so burnt it was black. My wings and things meal should have been tossed in hot honey mustard, confirmed on receipt, wings no sauce and fingers no sauce. My wife headed back to zaxby's but we opted for a refund and spent our hard earned money at another place that appreciates our business. read more

I just went through drive thru just to get home to not having the funnel cake that I paid for! Tried to call.. no answer.. I will not be visiting again.. as hard as times are right now I'm nobody can afford to pay for stuff they don't receive! read more

Gave me the wrong wing flavor and only gave me 4 of the smallest chicken wings I've ever seen even though I paid for 8 and the fries were cold... this has happened the last few times going to the Bullsboro location please don't go there read more

My husband bought 2 orders of wing and thighs one salad, the wing was ate half and threw back in the box and the salad they gave no sauce, no ranch at all. Terrible. read more

Zaxbys - Chicken Wings Near Me - Newnan, Georgia

This was my first visit to this location. I was originally in the drive thru, but it did not move at all within 5+mins, so I parked and went inside. Inside, the lobby area near the counter had several families waiting for their orders. There were so many people waiting, that it was unclear if there was a line to order or not. The lobby area was clean overall. The counter near the straws and drink machine needed to be cleaned up. There were tops and straw wrappers all over. The young man that took my order was mildly friendly. I ordered a kids meal and a salad. I had to remind him that a drink comes with the kids meal and later that a cookie comes with it also. When he wasn't taking orders, he was stocking bags, so he is probably a good worker. There seemed to be a lot of employees behind the counter, so I'm not sure why the service was so slow. The food came out fresh, as ordered. I would visit this location again, as long as I am not running late. read more

Zaxbys - Chicken Wings Near Me - Newnan, Georgia

Worse Zaxby's I have ever been to. There is always a line wrapped around the building. There never seems to be consistent help. I placed an online order for pick up to mitigate the wait time and it was not ready. When I inquired about it in the front, I was met with rude, dismissive, and aggressive response from Estepani. My advice is pick a different establishment to dine. read more

Back when I lived in Louisiana I never liked Zaxbys since we had Canes's as a competitor. However, since I moved to Georgia, I decided to give them another shot, and I must say that I am pretty impressed! I've come back a few times now, and each time the staff is very friendly. The drive through line is always pretty long and the wait ends up being 20 minutes, but it's honestly worth it. The inside of the restaurant is pretty messy though.. napkins and food on the table and floors. The food is delicious overall! read more

Absolutely terrible food, always dry. Their service is god-awful, and never have any fully trained staff. Overall experience sucks, especially the environment inside. read more

The absolute nastiest Zaxbys I have ever been in. Dirty tables, sticky floors, employee put his hand in the lemonade. The floor hasn't been swept in days. Gross! read more

Drive thru takes forever paid for two 5 finger plates and cookies didn't get my cookies.

Not the Zaxby's of old. Counter personnel could not get the order correct even after 3 explanations of a not very difficult order. They no longer offer carrots & celery or coleslaw as sides or with your order. Fried pickles were semi cool & limp. Have to go back to counter for ketchup, napkins, etc. Just stop at the Racetrack gas station & get a sandwich - less disappointment. read more

We visited Feb 14, 2020 at 4:44 pm, and this Zaxby's was quick, hot, delicious and AWESOME as we always get visiting Zaxby's nationwide. I particularly LOVE the Christian Music playing in the restaurant while dining!!! read more

This is the slowest Zaxby's in the universe....and always dirty to boot. Dirty....grimy. The front windows of the restaurant haven't been cleaned in years. Gross. I change my mind and going over to a clean and brightly lit Culvers. read more

Zaxbys - ominous door to another dimension where my time has been lost to - Chicken Wings Near Me - Newnan, Georgia

We came here with my classroom while out for a birthday, and everything was wonderful! The staff was so kind to our group, the restaurant was clean, and the food came out quick and yummy! read more

Loud manager. Arguing with employees and customers, as well as touching food without gloves. Employees were standing around on their phones and disturbing customers from the kitchen. As well as threatening to quit to go home, and cursing and rapping. This also caused the drive thru to become extremely backed up, experience overall made me extremely uncomfortable. Do not recommend. I also waited over 15 minutes for my order, as employees stood around doing nothing. read more

We've always had a great experience here. Food is always great and they are always quick to get it out. It's often pretty busy but we've still never had any long wait times. The hot honey mustard sauce makes this place great The only complaint I've ever had is that the chicken tenders are pretty inconsistent. One time you'll have huge tenders and the next they will be pretty small. But hey, it's fast food. read more

Took forever and cashier just forgot about my order. My order was ready just needed to bagged up but it on the counter for an extra 15 minutes. Said I wouldn't eat zaxbys no more but tried to give it a chance again. read more

The place smells like dirty water.. the food and service was decent, just couldn't get past the smell throughout the restaurant.

i ordered in the drive through and i got 6 boneless wings instead of 8, i leave a complaint online and the next day, the manager calls me and tells me i can come in to fix it. i come in a few days later and they replaced my whole order. i appreciate the customer support. read more

There is only 1 soda machine for the lunch rush. If you have kids this is a serious design flaw. I asked for blue cheese with my wings (don't worry they charged me extra). I told them I do not want the salad dressing , so can you just give me a ranch ? They put the blue cheese dressing , UNDER the wings . The package was covered in sauce . The girl behind the counter , cleaned it off with her sleeve and put it back in the bucket to give to other customers . They are rude and a confused bunch of employees at this place . The food also just tossed on the plate . I wish the food inspectors would pay them a visit . read more

A rainy night in Georgia finds me driving from the Atlanta airport to Columbus. Knowing it is getting late in the south on a Sunday I pull in for a bite. The chain I really wanted was the wrong way. It is clean enough though it suffers from neglect torn benches and the sort. The staff is the typical young people at a fast food chain. There was no passion. But it is not a place that lends itself to employee pride. They got my order correct and did not wreck the meal so that was good. Compared to the other chicken fingers places they love their salt here. I mean they love it. So take it easy on the fries that were processed fresh at a plant far from here and then frozen. Here the oil used to fry them seems clean. The toast was only toasted on one side weird. The slaw is generic at best. There are much better choices for chicken fingers but not as plentiful. It is not a bad place but so far from good. read more

Very friendly customer service and food is delicious as expected at Zaxby's. I recommend coming here. Staff are all friendly and the restaurant is clean. read more

Immediately upon walking through the entrance, I was greeted with freshly "mopped" floors, which I promptly fell on. I use the term mopped loosely, it was more like flooded. And while there was a "wet floor" sign warning me, the entire path into the store was soaking wet with about an inch of water, so it wasn't like I could have just walked around it. Luckily I'm only left with a bruised arm and ego. Zaxby's, consider yourself lucky as well. Thankfully I am young enough to be fine after such a fall, and it wasn't an older more frail person who slipped on your improperly mopped floors. Be thankful you are getting a bad Yelp review and not a lawsuit :) read more

The best place in town. They have always got my order correct with fast service at the drive thru.

Enjoyable food with a one of a kind eating area. Friendly staff with bathrooms clean most of the time! I love the sauce choices and the freshness of the come slaw!! read more

This is the worst zaxbys I have ever been too. The staff was very rude and unhelpful. They tried to charge me a dollar for water, then when asking for a honey mustard sauce they charged me 25 cents. The staff seemed to take pleasure in the fact that me and my brother were unsatisfied. Now I do like zaxbys but this is a horrible store. I live in newnan and will never come back to this location again. Just lost two family's all to being unfriendly and acting like jerks. Class act. Just realized my fries are not cooked all the way either... read more

Capital T for Terrible! I happened to get a coupon for a BOGO boneless wings meal off of FB. The chicken was so overcooked it was like chewing rubber. This was the first time I had ever tried this place, and it will be my last! Sorry, but the quality of the food here does not match the price point. Even with a BOGO read more

This Zaxby's was absolutely disgusting with a terrible atmosphere. The restaurant was an igloo and the workers were rude. No paper towels were in the bathroom, also multiple hairs on the sinks. No silverware was available. Sticky tables. This restaurant was an absolute pigsty with ignorant workers. In conclusion, if I wanted to eat my food out of a box I would have went through the drive through. But instead I ate a cold meal out of a box INSIDE the restaurant. By far the worst Zaxby's I've ever been to. Make sure to read the reviews before going, there's obviously a reason it's rated 1 star. read more

WORST CUSTOMER SERVICE EVER!!! Most of the staff here are extremely rude and disrespectful. Any small change in your order or question is received with an attitude and glares from the other workers inside. Not a single person has a smile on their face and they don't seem to realize that they are supposed to be doing their jobs correctly. Many times the items in our order have been left out or made incorrectly. They are very quick to charge you for any type of sauce and never seem to listen to your requests in the drive-thru. Unfortunately this is the only Zaxby's close to us and the food is pretty good so we choose to keep going but we are on the borderline of frustration. If you can settle for another restaurant, DO IT! read more

This place kinda reminds me of Guthries Chicken from Alabama. Great chicken fingers and sauce, especially the Kickin Chicken Combo. The SWEET tea is awesome-blows the doors off all other restaurants; McDonald's is a close 2nd . Even the slaw is pretty good(very small portions). Don't care too much for their so-called hot wings, more like chicken finger chunks. The prices are on par for fast food. The service and restaurant up-keep are below par. The soda fountain area is usually nasty and sticky, seating area when busy is not kept up. Most employees act as if they'd rather be somewhere else. read more

Our order took over ten minutes to be prepared and they were slow and I work in a restaurant so I can judge that pretty well. They only had one car in drive thru and three other customers who came after us. We went over our order for like 5 minutes with the lady taking our order and then it was wrong and she put it as a to go when she asked us twice if it was to go and we said it was for here both times. And our chicken fingers were not that warm so I guess the reason it took a while is because they forgot about it because it was supposed to be for dine-in? Anyway, the fries and zax sauce were good :) but that's about it. read more