I'm not a frequent customer of Zaxby's but the handful of times I've been, the quality of the food has always been good and generally speaking, the staff is also pretty good too. read more

I appreciate the Harrisburg Zaxby's team! The chicken is excellent and they work together to ensure good customer service and speed. Thankyou read more

i'm just shocked, $16 box and every piece of chicken is this size or smaller. do better cause this is shit, bread and fries were old and in the images on the site their tenders are bigger than their texas toast but i could fit 3 of these tenders in one bread. the man who replied to me never answered me so don't think they even help or give a shit they don't. read more

Zaxbys - chicken box - Fast Food Near Me - Concord, North Carolina

The food was well cooked and good and the service was great and the food came out very fast

They have upcharged me on price for beverage or fries every time. Why ask what size I want if you're just going to charge me for a large either way? read more

Yuck. Can't recommend. Hoped to have a salad while grandson had chicken sandwich. Sadly, my salad had zero flavor and the chicken on it (because there are no non-chicken alternatives) was almost inedible. read more

Foot was not prepared right got, gave me the wrong sauce and didn't give me what I asked for. I didn't even order this read more

Zaxbys - Big Zaxby's snack - Fast Food Near Me - Concord, North Carolina

I ordered a classic wing meal and a Cobb salad. The wings were OK but quite fatty and I got five of them. The fries were cold and gross and the toast was hard and inedible, I spit it out. So, that was an expensive five wings. The Cobb salad was OK but every time I asked for a dressing they said "no we don't have that" "no we don't have that", "no we don't have that". And I was just asking for normal dressings. I ended up with some lite dressing I didn't like. Anyway, the salad was all right and the size was good. The tomatoes were slimy so I couldn't eat them and the chicken pieces were quite hard so I didn't eat that either. All in all the meal was a disappointment to me, a first time customer. I was very happy to see that they had diet sprite as a drink option read more

Oh How I love Zaxbys. I wish they were come to Ohio. This is hands down my favorite place. I went in and ordered the fried chicken salads, the big zax snack meal, and the Wings and Things meal. Went through the drive-thru, the staff was friendly and welcoming. The cost was worth my purchase. The big zax snack meal was great. The fries were the crinkly fries with seasoning, very fresh and tasty. The zax sauce really compliments the tenders and makes it very enjoyable. I love the fried chicken salad with onions and the Texas toast. It's one of my favorite salads. I love this place and their menu options. I will definitely return to this location and other locations. They also have rewards program where they stamp your cards when you order a meals. read more

Zaxbys - Fast Food Near Me - Concord, North Carolina

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I ordered Zaxby's signature chicken sandwich meal which comes with fries and a drink. When i went to get my food from the desk i was absolutely flabbergasted at the amount of fries i was given. The quantity of was minimized so i strolled over to the desk and asked if i could receive a little more fries for i feel like im obligated to be given a certain amount of fries thats more than the amount they gave me. The lady at the desk looked at my plate and looked me straight in the eye that they gave me enough. All though i wasn't furious, a bunch of others around and I realized that this was just unacceptable. I do not recommend attending this location, but the chicken sandwich was decent. read more

Zaxbys - The amount of fries i got with a chicken sandwich meal - Fast Food Near Me - Concord, North Carolina

This Zaxbys is absolutely amazing, their pace onto handing out the food is incredible, THIS IS REAL FAST FOOD.

DID NOT GET OUR ORDER CORRECT. they went over our order and it was right but when we got out food it was not what they said.

Tenders and fries were old, small and cold and the coleslaw was barely there. Looked like someone ate it and left the leftovers. Very sad. Pretty disappointed! read more

Zaxbys - Small Chicken tenders, old and cold fries, "barely there" Cole slaw and Texas toast. - Fast Food Near Me - Concord, North Carolina

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I felt like Teriyaki Wings so we went to Zaxby's since I love their teriyaki wings. I had the teriyaki wings with seasoned fries and Texas Toast. My husband had a chicken sandwich with seasoned fries and Texas toast. We enjoyed our food, but they were a bit stingy with the teriyaki sauce on my wings. Usually they're nice and saucy, but not this time. I still liked them though. Maybe next time they'll be more liberal with the sauce. read more

Zaxbys - Fast Food Near Me - Concord, North Carolina

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Pretty sure this place gave my husband and I food poisoning. We ordered the cheese bites and funnel cake for a sweet treat on the road and they were soggy. Very disappointing but now also questioning if the flour and breading of the fried foods were handled appropriately.... Use causation. We went through drive through around 8:30-9pm on 9/16. read more

When you arrive at a restaurant with less than 30 minutes before closing, you sometimes get less than quality service and employees that wish you hadn't shown up. Fortunately that was not the case at this Zaxby's. Staying across the road from this location, I walked over about 9:40 and they close at 10. They were already well into their end of night closing procedures, but I was still politely greeted at the counter. I ordered boneless wings to go with fries and sweet tea. It was ready with minimal waiting. I appreciate not being felt rushed or unwelcome near closing time. read more

Visit date 2/2/18 I had the spicy mushrooms and french fries I love the spicy mushrooms they was fresh and hot. The fries were well seasoned though they were not as fresh and hot as the mushrooms Inside it was very clean they have a wooden tables in wooden benches. read more

Zaxby's holds high value in my list of great fast-food places. Sometimes, I just want something to make my tongue sweat, and that's when I go for a Kickin' Chicken Sandwich! The ingredients are consistently of high-quality; real chicken, freshly made, and made to order. The sauces they use are one-of-a-kind, ranging from Wimpy (super mild) to Insane (slap-yo-momma HOT!!). The fries are krinkle-cut to ensure maximum flavor-ablitiy from their fry seasoning or the optional Zax's Sauce ($.25 extra!). They offer quite a few delicious sides, such as fried pickles and fried mushrooms. Both rock the socks off your taste buds. Zaxby's is a nice departure from your run-of-the-mill fast food stops. Their drive thru window is surprisingly fast for a made-to-order joint! Great tastes, fast service, consistent quality. Noosh! read more

Zaxbys - Fast Food Near Me - Concord, North Carolina

I live In Maryland and tried Zaxby's because it was right across from my hotel. Food was wonderful!!! Kind of not like fast food taste but yet it is fast food. Loved it!! read more

The food was good but I am disappointed in the customer service. I asked for the grilled chicken sandwich, large fries, and a cup of water. I didn't specifically say the meal and I never do because I know the price of soda is included with the meal price and water cups are free, so however they need to do it so I'm not charged for a water is fine. I've been going to Zaxby's for a while and know I've never been charged for a water cup. I tried asking about this and the person just kinda kept talking over me and I wasn't able to get my point across. They asked if I wanted a large water and I said sure I just don't want to be charged for water. They tell me my meal is going to be over 12 dollars. What??? So I get up to the window and ask why it's so much, expecting them to review the order with me, but instead I'm met with rolling eyes and attitudes telling me they've been charging for water for two years and I went big with the fries. A few cents, maybe a dollar more, sure, but over 12 dollars for an 8 dollar meal just to get large is insane! Not wanting to cause anymore issues since I've seemed to have bothered the employees I just say "that's just ridiculous" and hold all of my other questions back and just give them my card anyway. I've worked in food service since I was 15 so I know how irritating things can be, but you want to make sure you are giving the people what they want and pay for at the same time. I drive away and find out it's because they charged and gave me an extra side of fries that I never asked for and certainly do not want or need. And they never gave me a receipt so I couldn't even prove or see anything if I wanted to. This could've all been avoided if they repeated back the order after it is placed at the speaker and also repeat it back if someone has a question as to why it is more expensive than usual. It seems pretty self explanatory if you've ever been in food service before but apparently not for Zaxby's. My orders are consistently wrong when I visit so maybe more effective training should be put in place. read more

Went to Zaxbys before work to get a wings and things and I was a little disappointed. I opened the box to find the smallest tenders not 1 but all 3 of mine were small. The food was good as usual but I felt a little cheated. It's only really annoying because that meal alone is over 10 dollars after tax. I wrote a complaint and the district manager wrote me saying he would send me a coupon in the mail so I let it go. I get the coupons and they aren't even for the meal that I got they are for a sandwich. I shouldn't have assumed but I would think you would send me one for equal value of what I got the previous time. read more

Zaxbys - Wings and Things. - Fast Food Near Me - Concord, North Carolina

We went to their drive thru yesterday because the inside was not open because of Covid 10. Their service was fast and efficient and the Zax Pack for two was delicious and well worth the price! Good work drive thru! read more

When you look at Zaxby's you may say "idk maybe the food isn't good" but let me tell you the food at zaxby's is like great I love it there

"Zaxby's: Real Chicken" - It really should be, "Zaxby's: Real SALTY Chicken." Ordered a club sandwich, and there was enough sodium in it to keep it preserved for forty years - either that, or trigger a heart attack!! We also ordered their potato chip appetizer. It was blah. It needs to decide what it is: salty and crispy chips, or salty, limp slices of potato. While some may love this place for fast food chicken, I didn't like the limited menu that basically contains salt, grease and chicken. read more

Clean. Friendly, quick service. I got the grilled chicken salad and it was just as I expected for Zaxby's. However, the lettuce was fresh, except for a couple pieces. Other salad toppings were fresh. The chicken breast was very tasty and cooked properly. Easy parking. Easy in and out for the main roads and I-85. read more

Food sucked and employees are rude as hell. Do your self a favor a hit the cookout next door.

They have good service and the food is normally pretty good. The lines move quickly And they almost always get the order correct. I normally get the fried house salad and it's always delicious. They have a lot of young people working here but they are professional. I hope they continue with this level of service. read more

If you like SMALL no meat wings. (I call them pigeon wings.) And like to pay to much, You'll love this place....

The restaurant and facilities were clean. I came in with a large group. The girls at the counter didn't blink, they took all of our orders with a smile and we got our food quickly. Everything was made to Zaxby's perfection! Love it! read more

We are from Colorado originally and had never heard of Zaxby's. We didn't know what to expect, but we were very pleased with our experience. For a fast food type of establishment, the quality of the food was excellent. At the last minute I decided to add on an order of fried pickles and I was so glad I did. They were amazing and the sauces that came with all the different things that we ordered were delicious. I would definitely recommend Zaxby's to anyone looking for a delicious alternative to your boring fast food options. read more

Located in Concord, NC. This is chain that is sprinkled mostly in Southern states. A fast food chicken place, with a drive thru window. The service was good and the food was fair. I have to admit that salad had fresher lettuce than most. Which is a plus, when you are tired of seeing brown lettuce. The Texas toast was a bit on the limp side, not the toasty side. They serve on real dishes, that are almost too big for the small tables. They have plastic forks, but absolutely no plastic knives. So if that piece of chicken or lettuce is too big, you are fighting with the plastic fork to cut it. If you want fast food and are tired of burgers, then this is worth trying. read more

Zaxby's is easily my favorite fast food style restaurant when driving through the south. The nibblers are perfectly cooked, topped with Zaxby's sauce (not sure exactly what it is but its mmm mmm good) and the placed on a buttered and grilled roll. It's delicious people. Not to be out done, the Zaxby's fried chicken salad is also outstanding. The portion size is large. My loves the boneless wings and shakes. If you haven't eat a Zaxby's yet I would highly recommend it. You'll thank me later. read more

This is the only Zaxby's I will ever go to in the Charlotte area! I've had issues if I go close to closing time but that's understandable. Always great food!! read more

I ordered Boneless wings and thing & chicken tender plate. Food came out pretty fast and chicken and french fries came cold and not crispy at all read more

I spent over $26.00 at the drive through for 2 salads and a 10 piece boneless chicken box. The chicken wasn't securely locked and all items were stacked vertically in the bag. The boneless chicken box came undone and was out of the container all in the bag, out of the bag, in the floorboard, some of the first salad intermingled, everything else decorated with hot sauce and chicken. I called the corporate # since there is NO phone number printed on my receipt from which I could have used to share my info. The manager then called me and was extremely rude, only offering to refund the amount of the chicken. He then sarcastically said of course I could gather up all the mess and bring it back up to the store! Can anyone believe this???????????????? What a rip-off!! I am currently contacting my Master Card to dispute the unfair and rude practices. My next step is the Better Business Bureau. So people, save yourself a rotten, time consuming experience ---- especially being talked to extremely rudely by an arrogant manager, and just go elsewhere. Keep your hard earned dollars in your wallet and go elsewhere. I know many other food chains who are very interested in keeping their customers. If there was a way I could give it a negative rating, I would. read more