We are just passing through and enjoyed a good supper here at Zaxby's. The staff was friendly, and the food was about like all other Zaxby's. At least they are consistent. So your fried chicken and fries are your thing, I highly recommend read more

After my previous review and returning home from a long car ride I decided to get Zaxby's for lunch and wanted to try the Fajita Quesadilla. Once I received my Fajita Quesadillas in hand I look them over to make sure all of them were there in which they were. The Fajita's were cooked and made very well and tasted amazing. The ambiance at Zaxby's is causal. Plenty of seating inside. This location offers drinks, food, cookies and many other deliciouses choices of food entrees to try and enjoy! read more

Zaxbys - 3 Chicken Finger Tacos With Drink - Fast Food Near Me - Byron, Georgia

Chicken sandwich was really good. Fries overcooked and just warm. I expected better since they were just opening and I had to pull into a parking spot and wait on my food. Location is almost $2 more than Macon. (Rolls Eyes) read more

Nice job. The person running the register showed me that I should add the visit to my app even after using the $5 discount offer on the app, so that I can maximize points. Fries were slightly undercooked, but wings, toast and tea were all great. read more

TERRIBLE drive-through it should not take 31 minutes for 8 chicken fingers, manager should be ashamed of his team and how they perform.

Our family showed up and we're the only ones in the restaurant. Every single table in the dining room was dirty. The restroom looked like it hadn't been tended to in days. Very disappointing and makes you wonder how clean the cooking area is. read more

everytime I go here they make u pull up a spot when they already have 3 people waiting . the most sorry zaxbys I have been to

This place is to pricey for an order of chicken wings/tenders and you don't even get a whole wing. We walked in shortly after 1pm and the counter help was like in another world! everyone is walking around in a daze. When we rec'd our order the tenders were not hot nor were the wings, we believe they were sitting under a frickin' heat lamp. We are so sick of going into these eateries who advertise they can do ribs, chicken, grits, etc. and can't bust a grape! STICK A FORK IN ME...I'M DONE... with eating at these low end places! If you can't cook then you need to get out of the kitchen! Now that's all I have to say. I should have know better, this Zaxby's was located on Hwy 49... read more

This is one of the worst locations, twice I have stopped to pick up a salad for my wife and both times the lettuce was brown and the produce was old and withered. Not good, won't be back. read more

Initially a positive customer experience.. Greeted nicely. Order repeated correctly... Our table wasn't clean. We cleaned it. waited for our order.. 4 numbers were called *after our 3 salad order was in. we asked about our order. They sat our order down. 2 salads were incorrect. Once we brought it up 1 was corrected the 2nd took 5 min only to be incorrect again. Pictures taken of receipt showing order and salad incorrect next to receipt. No apology was offered. Unhappy Marine will not be back. #customerservicefail read more

Zaxbys - No Tomatoes ? - Fast Food Near Me - Byron, Georgia

This place is so whatever. If you order something just get a salad. Wings aren't worth getting. Fried chicken is ok, but will not satisfy any kind of discriminating palate. It's not even up to the Chick-Fil-A standard. I do not understand the fuss whatsoever. And their shakes are huge and gross and taste like fake vanilla. Two stars because it was edible. read more

The staff is always super nice, and the food is always delicious and they get it ready quickly.

I'm not a fan of breaded fried or greasy chicken so this is why it only has 3 stars. The food was ok and you get a decent amount for the price. I just hate the after taste of greasy fried fast food so I wasn't thrilled with zaxbys. I was on a road trip when I stopped here & wasn't 100% sure what it was since they aren't up in chicago. I wouldn't go to one again. If your a fan of chick fila, mcdonalds, Burger King or KFC then you will like this place. read more

I went there specifically to try their new spicy Zax sauce. When I got home, no sauce of any kind. And they gave me the wrong kind of drink. It's like they didn't even try. read more

Delicious food at good prices. We love Zaxby's food items including salads, toast, fries.

Chicken We tried Zaxby's on a recent road trip to Florida. We saw the chain several times as we were driving through Georgia and decided to give it a try. I don't know if it was what I ordered but I wasn't that impressed. I'm not a bread person so the Texas Toast did nothing for me. The chicken seemed really dry. I had a chicken sandwich. Perhaps the boneless wings would have been a better option. I might give it another try. read more

First time back here in a while. Drive thru visit, hoping for a wonderful midweek meal. It was a 5 minute drive from this store to my house so expected the food to remain fresh. It wasn't. "Onion Rings" were not like the menu board: not rings but strings of cold, greasy clumps of batter with onions barely included. Had to throw them out. The 10-pieces of chicken were boneless (as expected, nice!), but they were overcooked, dry and tough. As you know, your sauce is awesome - I specifically asked the person at the window if it was included; "most definitely", she said. NOPE: only one in the "onion rings", ZERO for the 10 pieces of bland chicken. Amazingly, the fries were the best part of the meal. I can grab a bag from Publix for less than half of what I paid at Zaxby's tonight. Pretty sad when the fries are better than your speciality. If a meal is great, I'm quick to give praise. This fell way short of edible. I hope they can correct this for the sake of this franchise location; if I took time to write this, I can only imagine how many others haven't bothered and just won't come back. Hope this bluntness helps - I'd really like to stop there for a quality meal on the way home from work. read more

This was my first time to try a Zaxbys and I'm honestly impressed. The food was hot and delicious, staff was very nice and for closing at 1. Just want to thank you for your service at such a crucial time in your business. We will be back to visit more than once and that is a guaranteed. read more

First time at this restaurant. .. but, not my last! I got a blacken grilled chicken salad. .delicous! My husband got chicken finger basket. Real chicken! Taste great, wonderful price and good service read more

This place was great just stopped here with 60 people in a charter bus and they took care of them in no time at all the food was great service was great will recommend this place to others as a regular stop. read more

Just ate here for a quick 30 min lunch. Service was quick & food was hot. No complaints here....It's just like all the other Zaxby's!!

I am from Fl and I love the Zaxby's there. Came here w my family and it was awful! They forgot my order. Had to remind them after they serves everyone that came after me. Then when I got my food the bread was soggy and falling apart, the grilled chicken and fries were cold, my girl's chicken fingers were burned and tasted like the oil was way to old to be used. The fries had so much salt that I swear it raised my blood pressure, and some of them were mush. I can't believe that they served food like that! I sent it back and it took 15 min to get the remake. Overall this was a miserable experience. Made me wish I had went somewhere else for dinner.... Be warned. This location is TERRIBLE. read more

Horrible! Got the order wrong 2 times and then gave our order away. Waited 45 min for a salad. Couldn't give a refund due to "system acting up" never again read more

My guilty pleasure for "fast food". The wings and things is always good. They do have a tendency to over cook their food, but it's an issue that is easily remedied. Their food is always hot, always seasoned and usually prompt. read more

We love Zaxby's but there is something off about this one, staff and servide is good but their food tastes OLD, got a salad lettuce had brown edges, tomatoes were mealy, I call they say yeah they are having problems with our produce, I wait a month go back, get the chucken sand with onion rings, it was disgusting, looked like someone stepped in it, flat as a pancake, totally unediable didn't bother calling just won't go back, sad however the way they are hurting a great brand at this location, its a shame, not cheap read more

We stopped at zaxby's in byron after back to school shopping at tanger outlet mall last night. Our kids were very hungry. We went to the drive thru. Someone was ordering before us so we waited about ten minutes in the line. As soon as we got up to order it was about 9:59. The worker said we close at 10:00. My husband said his clock said 9:59. They didn't say anything. They lost about 40 bucks we were about to spend. It was more important for them to turn us away I guess. We were in line already before 10:00 that was rude of the workers in my opinion!!!!!!! And I didn't want to even give one star for this place!!! read more

I am a Zaxbys fan but this one stands out above the rest . Friendly and polite. I will stop by anytime I'm in the area And need a quick meal. read more

Some of the best chicken fingers around! The best fast food grilled chicken sandwich anywhere. Good fries, good tea, also love the Zax sauce. The salads are also great. If you go through the drive thru, check your bags, they tend to leave out items from time to time. Several times we have gotten home and the left things out of the kids meals, like the drink and Zax sauce. This has more to do with the teenagers they hire than the restaurant. Usually eat at the one on Hartley Bridge Rd. read more

If I could give this place zero stars that's what it deserved! I came here for a sandwich I ordered grilled chicken, lettuce and tomato,nothing special, 20 minutes later no sandwich! I noticed the people that came in after me were already done with their food, I noticed other people coming in much later and taking their food and leaving I went up to the front of the counter and politely asked where my sandwich Was? the gal behind the counter was rude, she mumbled a couple words than ignored me and turned away, the manager said he would look into it so waiting another 10 minutes, my sandwich number was called, I asked the manager if I could speak to him he was in the back cooking at this time, I waited quite a while for him as I was walking out the door he came around the corner I walked back in and asked him very nicely why it took so long to make a piece of chicken, he was not very friendly and didn't seem to care that it took me so long to get my food, I politely asked him yet he just told me that other customers were ahead of me he didn't seem to care that I paid attention to those customers as well and the drive-through people and honestly saw no reason for my long wait I especially saw no reason for his lack of friendliness or care for his customers! What a horrible way to do business I'm very surprised this person is the manager here! I will find a new place to come! read more

I went thru the drive thru at this restaurant and I can tell you I will not be back! Young lady took my order and not once acknowledged us saying thank you......just took our order and that was about it....then we get to the window and wait for about 10mins, paid $22 for over cooked chicken wings.....$22 for meat that was horrible...it was hard and chewy and just horrible! I have never had such bad service at a Zaxbys before...will not return to this one! read more

Tonight was my late time ever eating at Zaxby's located in Byron. The way the employees act, one would think there was not a Manager on duty. The staff on duty @ 8:30 pm (all blacks) acted unprofessional and ghetto. They were singing an inappropriate song loudly. One employee started sweeping the rug while I sat eating. When I saw the dust flying, I said, "Hey". She immediately went behind the counter and repeated loudly to the others what I said. I said loudly, "yes, I said it". They were ridiculing me. I did not bother talking to the Manager because she was in the kitchen and overhead everything. Their behavior told me that she was not doing her job. It was also and indication that she may be ghetto too! read more

The Zaxby;s in Byron is terrible. I usually eat a salad and they are greesy why would that happen. The people can;t take orders correctly, they do not listen to what you order. The food has to be redone sometime and then you are lucky if it is correct. I do not recommend eating here. read more

Their grilled chicken sandwiches are the best! The best part of the menu to order from is the mealz dealz because its the best value for your money! read more

One of my favorit places for lunch. The food is good and the service ispretty good.

This location keeps getting worst and worst! My wife got a cob salad at 5:45 to take to work. At 12:30 am she sat down to eat open her salad it had NO egg,No Bacon, greens were so small a rabbit would still be hungry! Absolutely ridiculous! read more

Would not eat there. Service is horrible. The young girls/guys are more worried about talking to their friends than work. Going through the drive thru, I never get what I ordered (been there multiple times.) Have had problems with them giving cold food as well. read more

For some reason the evening crew can't seem to get my order right. This has happened on more than once. I figured the person who looks in my carryout tray before they give me my food is checking to see if it's right, but I guess that's not what he/she is doing. Maybe they just look in it to act like they are doing something. read more

This used to be one of the best Zaxby's around this area, but in the past few months it has gone from the best to the worst. I have had several miserable experiences here over the past month or month and a half. From the screwing up my order (the same way, 2 times in a row) to rude, disrespectful customer service, one of the cashiers even called me a liar about what dressing I ordered. After today I am asking all of my friends and family in this area to stop buying from this location - we can go to Warner Robins or Macon, but that is the only thing a place like this listens to, you have to speak to their wallet, once it hits their revenue then maybe they will make some changes. Just for the record, I don't want a free salad or for everyone to keep saying they are sorry, I want to see some real change! So until then we are all going to be eating somewhere else. We hate to say bye, but this is the only way to get them to listen. read more

The food was pretty good, but that's about it. The floors were disgusting and felt like a movie theater floor, the fancy pants soda machine had too much carbonation for every flavor I tried, and there were little piles of food under the tables. This used to be my favorite Zaxby's. Now I'm going to follow the sticky trail of ketchup out the door and not come back for awhile... maybe it'll be cleaner next month. read more