I ordered a small nugget tray on the Chick-fil-A app to be picked up on Thursday afternoon at this location. This worked great especially since I ordered it two states away and it was ready when I arrived! I ordered it chilled since I was not sure exactly what time I was going to pick it up and I didn't know exactly what time we were going to eat. I had it ready by 2:30, and picked it up by 2:50. The app instructed me to go inside to pick it up, which is what I did. I told a team member what I was looking for, and they were able to get me everything I needed. They verified that I didn't need more sauce or more paper products. It was very painless experience. As always, the team members were very kind and eager to help. The store was very clean and I would not hesitate to come back here and eat. We followed the heating instructions exactly and they turned out perfectly. FYI, a small nugget tray is 64 nuggets. Enough for eight people. And I didn't sound like a whole lot at first, but we made 2 1/2 meals out of them. LOL read more

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Ah chick-fil-a such a great treat! The experience was exactly as expected and the food was highly enjoyable! Staff were friendly and pleasant and efficient! We utilized the new order ahead and pickup feature and it was a breeze! read more

Sort of a low rating for a CFA (3.5 stars at the time of writing). And to each their own. But I've been here several times and each time has been great. One of the things I love about CFA is how consistent the food, service and atmosphere are. Each time I've been able to get my food in a reasonable amount of time. My food has tasted great. And, the store has been clean and tidy. I have zero complaints and will be returning the next time I'm in that part of town. read more

Chick-fil-A - Fast Food Near Me - Bonaire, Georgia

Have always had a great experience here, food is top notch, service can't be beat and ambiance is tremendous

Always smooth and quick going through this drive-thru. I have the app and always order ahead, takes no time at all! Plus, I earn points that I can use towards future meals. Recently got the peppermint shake for my son and I - delicious!!!!! I don't normally get ice cream or shakes, but the picture looked so good that I couldn't resist. It was creamy, and had the perfect amount of peppermint pieces. read more

Worst CFA I've ever visited. Such a strange experience because CFA is usually so consistent. This food was literally inedible.

I've gone through the drive thru many times over the years. For the most part, the food is usually very good. My problem is that most every time I get home I realize that something is wrong with my order- most often with the sauce I requested! Today I asked for Polynesian sauce and I got two Buffalo and two Ranch! It happens most of the time! I'm done going to this location! read more

this chick fil a is by far the worst establishment in the world. I went through the drive thru and it was almost as if 1 person was working both lanes and the window. I first sat at the speaker for a few minutes before even being spoken to, then I repeated my order several times because I was told "I'm sorry, can you repeat that " several times due to the lack of training and unprofessionalism of the people working there. I expect so much more out of them but this morning I was let down tremendously. read more

Curbside needs to come back. Drivethru is a nightmare. I get this location is understaffed and got an 80 on the last health score BUT BRING BACK CURBSIDE read more

The chicken we were served today was terrible. It was much bigger and chewier than the normal CFA chicken. Please go back to the original. I had to throw it out it was so bad. read more

While this location is typically quick and hassle free, today's lunch rush was not. I received my order within 5-8 minutes, but when I got home I was very upset. My medium fries were barely filled up halfway, and we received no sauce after expressing how we needed a lot for our large order. I understand the workers can feel rushed at such a time on a Saturday, but nonetheless I expect my food prepared efficiently each time. read more

Chick-fil-A - Medium Chick-fil-A Waffle Potato Fries- - Fast Food Near Me - Bonaire, Georgia

Went to Chik-Fil-A on Hwy 96. Spent $33.82. They gave us 4 napkins. No cherry on top of my milkshake. Black spots on the chicken...on the inside. REALLY gross! I was afraid to even feed it to my dog! So I just threw it all out. Was afraid to try the shake or waffle taters after seeing those black spots ? tumors on the chicken. Never again! read more

Super friendly and very quick! Great service. Always good food. Download the app to get free rewards.

As always it was great service and great food. The line was wrapped around the building but it moved very quickly. Didn't even bother to check my food till I got home. Everything was correct read more

Best place ever very kid friendly love the food and great customer service also the kids love it

Listen. This is horrible. I went on the App and decided to order food instead of sitting in the long line. So when I do this, they send you the alert that "a team member is walking toward you with your food" or something like that. Yea that was 5 minutes later that someone showed up. Then when I get back to my house I see they gave me the amount of a medium fry when I ordered a large fry. This is just horrible. Come on Chick-fil-A...... you gotta do better than this! And to top it off, the fries were cold and soggy. And I like 3 mins from the store. ‍ read more

Chick-fil-A - Lack of large Waffle Potato Fries - Fast Food Near Me - Bonaire, Georgia

I've eaten at Chic Fil-a countless times and have received excellent customer service. On Tuesday August 7, 2019 in Dublin, Ga, I experienced something I never felt would happen to me at Chic Fil-a. I was sitting with my colleagues and an elderly Chic Fil-a employee was asking customers if she could take their trays and/or refill their drinks. My table said no thank you but I then said to her, Linda was her name, looked at me, turned around and walked away. My table was in disbelief. One of my colleagues then said excuse me, he would like his drink refilled. She didn't say a word but proceeded to take the top off of my cup and walk away. I took it back and told her no thank you. I gathered myself and walked to the counter and asked for a refill in another cup. I asked the lady at the counter if she was the manager and she said no but wanted to help. I told her what happened and she apologized for the employee. When I was leaving the store, the employee at the counter said she did tell the manager. I was expecting the manager to find me but she did not. The only reason I felt I was ignored is because I was black. I'm 57 years old and have lived in the south all of my life and I know what discrimination feels like. I would appreciate a response. If there was a "zero star" I would have said it. Jerome Huff read more

Ordered salad in drive through with drink and salad was wrong meat went in and 15 minutes later had correct salad. Got to car and drink holder in center console was full of tea. Cup had hole in it. Went back in and wa I Ted 10 minutes no help. I'm never coming back to this location. Chic filet has until Monday to refund my card for the drink. An hour later I'm headed back to work. Management at chic filet needs to prioritize messed up orders. Get it together, test your cups. PISS POOR! read more

I liked going here and enjoyed quick service. I'm just tired of the black rot that is on the waffle fries. Disgusted with issue and giving up on them. I want my potato cleaned before it's cooked. read more

This Chicf-Fil-A is a hot mess. Always leaving things out, getting orders wrong. When you ask question the staff they say "I don't know" and just walk away. I love Chick-fil-Abut this one always lets me down. read more

Every two out of three visits at this location they leave something off our order. You fill out a complaint and they offer you a free cookie. I don't want a free cookie, I would like my order to be correct, since I don't normally find out until I get home. read more

do not door dash with them its shows that they are busy and dint focus on it but the orders are damn near 30$ ! the manager tried but man not the beat effort for a olace held so high on customer service! im working and has three items missing from my meal i order just crazy! that's to many items for real read more

It is a sad day when I am having to leave a negative review for Chick-fil-A. My husband went today to get us some lunch. After taking his money in the drive thru the computer system went down. He waited in the drive thru for 45 minutes before receiving food. They did tell him the computer was down, but did not offer a refund and you are stuck in that multiple line drive thru with no way to escape basically holding you hostage. After the 45 minute wait he finally gets to the front and is given food. When he gets home like 1.5 minutes later, we live directly behind Nissan, the food is ice cold. So you made him wait 45 minutes, did not compensate him in any way for waiting ( not a coupon, free cookie, NOTHING), and then give me food you most likely made 45 minutes ago that you were not able to serve due to computer being down. I could have ordered from a nice sit down restaurant and picked up food in that 45 minute time frame. Very poor customer service today! Pat Braski should be ashamed of this! read more

Good quality food that's not filled with chemicals it can be a little pricey but overall it's best fast food restaurant in my opinoin

Great place. Good staff. I'm glad they give the option to reuse sauces. Thanks for thinking of the environment.:)

Planned a low-key 1st year wedding anniversary for my wife here. Coordinated with the managers to bring a little flower bouquet and tried to find a silver platter they could use when they served our food. When the wife and I showed up, the table was reserved with a white table cloth, flowers set, plastic-ware set up properly, and even a little cup of mints that said "Mint To Be"!! The food was delivered on an even better silver platter than I had imagined, the order (which was placed 8hrs prior) was perfect, and we didn't have to ask for anything. They're teamwork, coordination, timing, and thoughtfulness was right on the money! On top of all this, a n entire softball team walked in as we sat down and I thought, "I hope they're not worried about us, they have a bigger challenge now with all the people walking in". I looked back at the counters 5min later and those 30+ customers had already had their orders taken! That's a testimony to their speed and efficiency! From the cleaners, to the cashiers, to the drive-thru, to the cooks, dishwashers, managers, and the owner, these guys and gals are PROs!! My hat is off to them. read more

Chick-fil-A - Fast Food Near Me - Bonaire, Georgia

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Food: Hot and fresh. Delicious too! Atmosphere: The restaurant was clean and visually appealing. The restrooms were clean. Customer Service: Quick and very friendly. Chick-fil-a always exceeds my expectations! Price: Good price for good "fast" food and atmosphere. Conclusion: This restaurant is great! read more

Wish their training staff could train all fast food restaurants A great restaurant and staff. They even have a lady who will walk you to the car with an umbrella when it is raining. read more

This is my favorite fast food! The staff at Chick-fil-A are a step above other fast food restaurants.

Wow. This was amazing. Excellent service and super store atmosphere. The person helping us was so patient even when we went so slow. Great first impression. read more

The slowest cfa i've ever been too. And they usually mess something up. Staff is sometimes friendly, sometimes they don't say a word to you. Don't worry about ordering ahead, you won't get your food any faster or save any time read more

Can't complain about chick fil a! Visited two different locations and both were tip top. Their sandwiches are the best!! I LOVE drowning my sandwich and dipping my fries in the chick fil a sauce. The Polynesian sauce is delicious too. Service is great, everyone working there is friendly and happy!!! Try the new frosted lemonade, its amazing! read more

Just went here tonight to pick me up some nuggets and fries for supper. As always, every single time, my order is wrong. Instead of regular nuggets I got grilled nuggets, like a container that had maybe 5 grilled nuggets to put on your salad. I will either now always check the bag before I leave or not go back to this Chick Fil A ever again. Only a few times has my order ever been right. I recommend always checking the bag before leaving the drive thru. read more

This particular Chick-fil-A is no different than any others that I have visited when it comes to service quality of the food and cleanliness. It just so happens that last night was during the sunset and I happened to catch some pretty photographs. We love Chick-fil-A read more

Excellent food, excellent service, every single time I've been there. This place does it's best to make you feel like going back again and again because of the the great customer service from owner Pat Braski all the way down to girls taking your tray and refilling your drinks. Awesome service!! read more

Chick-fil-A - Fast Food Near Me - Bonaire, Georgia

This place is perfect. Is always kind and helpful and knows how to make business even during covid

No matter how busy it is at this location, it's always organized, the order is always right and every single Chick-fil-A employee is friendly and professional. If you are having a bad day, go to Chick-fil-A and the friendliness of the staff plus the quality of the food will make you feel better! I say safe the cows, eat chicken! LOL! read more

My family and i frequent CFA several times a week (judge me, lol). This location ALWAYS messes up our orders. Usually we don't bother going back. Actually usually we try not to go to this location. Today we had children and family at the house so we ran to this location for the meals for the teens. As per usual, they messed it up. So we go back once. Get rushed through only for them to mess it up AGAIN! So my daughter has to go back at this point (i had guests in my home) The manager, "Bree" was rude & had the audacity to accuse my daughter of "trying to pull something".....we literally spend hundreds of dollars in chick fil A restaurants per month, so for her to accuse us of "trying to pull something" just because we wanted out orders to be accurate (for ONCE) is just nuts! Literally a sandwich & strips was all they had to give us to complete our order that we had just purchased 15 mins prior & we HAD THE RECEIPT FOR! Do NOT use this location. It's closest to our home but we've not received an accurate order there since we started going. The "managers" are equally as rude and short. Always complaining about how "busy" they are. Today i wanted to tell her "lady you're 'busy' because of loyal customers like the one your accusing of scamming you for a sandwich & strips! We will NEVER GO TO THE 96 location again! Ever. read more

By far the best customer service. Always clean and well maintained. Love how they always give back to the community and the food is great!

My family picks up food from this location several times a week and the food is always good. My problem is that more times than not when going through the drive through, they somehow screw up my order. This happens despite the fact they have multiple employees in the drive through line that take and then verify your orders. It seems that they are in such a rush to get cars through the drive through that orders get messed up. This is very inconvenient when we make it home only to find someone's food is missing or incorrect. It doesn't matter how many cars they moved through the line if they can't get the orders right. Just take the time to do it right! I have spoke with managment many times but the problem persists read more