Horrible... absolutely horrible. In my opinion, either the fryer oil isn't being changed regularly, or the chicken is being fried twice. I asked them to remake my chicken sandwich, but the replacement came back looking the same as the first one. The employees at the counter were friendly and courteous, so I have no complaints about the service. Unfortunately, the quality of the food was unacceptable, and I won't be returning. read more

Great chicken.Great service.Great ambiance.Its worth trying.Great sauce. I also love Popeyes. read more

Whew, this salad was humongous!!! Tasty, cooked well and very filling. It's hard to stick to a diet while traveling (especially in Louisiana) but I did the best I could. Pulled into the drive thru and although the line was kinda backed up, the food was bomb. The staff was very polite, repeated my order and got everything correct (major plus). Tried the fried chicken Cobb salad with honey mustard dressing. Check it out read more

Zaxbys - Chicken The Cobb Zalad - Fried - Salad Near Me - Bossier City, Louisiana

First time at a Zaxby's. Not a fan. Got their signature sandwich. It was drowning in the special sauce such that the roll became soggy and it overpowered any other flavor -- to include the chicken. We did the drive-thru, and by the time we got back to eat it (10 mins) the fries were cold and soggy and the slaw was no longer chilled (NOTE: Of course they were. The TO GO box traps the heat and everything not packaged gets soggy). The positive and reason for a 2d star? The staff were very friendly. Much appreciated. Cheers! RS read more

Order one thing they gave me something different and took money off card and wanted to swipe my card again!cashier error mgr.came over with attitude. read more

I don't care what other people say about this chain, it's one of my favorite places to go to. They just have a lot of options and flavors and all of them are so good no matter which Zaxby's you go to. I recommend this to everyone who haven't experienced it and decide for yourself. read more

When I take time around noon, the height of lunch hour, and sir in a 10+ deep car line going thru the drive through, I expect piping hot chicken fingers and even hotter French fries. I had no idea that you guys cook a boat load of fries and chicken fingers at 10 am because my fries and chicken fingers were warm, not hot but warm. How is that possible? I am expecting to burn my mouth on hot fries and my food is like you already blew it cool for me. Unacceptable. 10+ deep car line at noon and my food was warm at best. You clearly value speed to clear the drive through line over quality. I came home which was a 20 minute drive to microwave my lunch. It just did not taste worth nothing. So I ate enough to kill the pains and tossed the rest. Can't come back that way during lunch rush hour. So disappointed. read more

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Great food and okay price .The chicken fingers are tender,hot but not spicy hot and juicy.The fries aren't the straight cut..The sauce reminds me of Chick fil A. read more

They didn't give me any sauce for my 6 piece chicken strip combo or a fork to eat my coleslaw.

A friend of mine can't eat pork for religious reasons and he asked for a chicken sandwich. They somehow slipped in a strip of bacon. My instinct tells me that this is generalizable to their attention to detail. read more

Zaxbys - the inside of the restaurant - Salad Near Me - Bossier City, Louisiana

Fast food that is mainly focused on chicken. I mean, they have salads that look huge, but fried chicken is their thing. The interior of the restaurant was clean and neat. The staff seemed way too excited to be there. The chicken strips seemed a bit overcooked, the mushrooms a bit too overbattered, but overall it was good. Quick food that did not totally upset my stomach. The sauce was pretty darn good. The sweet tea was not too sweet. I will be back when I am in the area. Which may be sooner than I hope for. They don't have any locations near where I live, but who knows, they may come sooner than later. read more

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I like this place even it's fast food. Their menu is kinda little bit different but in good way. They have some special spicy sauce that perfect for someone loves spicy. They have 50-60 different drinks. I pretty like it. Great decor inside the place makes you feel more comfortable while having meal. Recommend for everyone to have spicy chicken read more

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Never had a disappointing meal til August 15th, I got the fried pickles and a chicken tender kids meal. Fried pickles tasted like burnt oil and so did the fries. Tenders were so/so. Spent nearly $10 oh and because the food tasted like burnt oil, my soda tasted awful after eating the food. Not sure why their food tasted like burnt oil but won't go back for a while, hope they clean oil soon. I would like to have another fried chicken salad but not one that taste like burnt oil read more

My son and i went there yesterday. We had spicey mushrooms, onion rings, chicken sandwhich fries 2 pops i forgot what he had. I shared my onion rings and spicey mushrooms with him. I have to give it a 4. They gave my sons tray to another person. Some of the food was highly salted. I did see sonething good about the place. Airmen come there to eat. One e 3 was the go guy that day. He walked out with huge bags of food. Another two airmen sat down. I'd go there again. read more

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Zaxby's They hire immature kid that don't take their job seriously on two different occasions I have to constantly repeat myself and the kids thinks it's a joke when you get on to them about their customer service skills. I will never return the Zaxby's on Benton Road and East Texas Street When I requested the mgr she is put away hiding in a office she really need to watch her rude employees and be more interested when a guest place a legitimate complaint. I want ever go back to this Bossier location. read more

I actually give it 4.5 stars. Wings are very good. The cheese curds are better than Culver's to me.

Finally getting the chance to come eat here. I've had zaxbys a few times before just not at this location. Let's go ahead and address the obvious, everyone will compare this to Canes, similar concepts. Whereas Canes focuses on just their tenders and sauce, Zaxby's offers a bit more variety. This location is clean, staff friendly and speed of order fairly quick. Let's hope it stays this way. Suppose my only issue comes with the brand as a whole, not the location. Menu seems all over the place with overzealous use of "Z's". Son had chicken tenders , cooked perfectly but honestly seasoning of breading is bland. I ordered the kickin chicken sandwich and it was drenched in watery buffalo/ranch sauce which overpowered everything , leaving the chicken as a side note. Fries are a larger crinkle cut and unfortunately take on a soggy/greasy flavor , which is common when frying so much. Overall however, it wasn't bad at all, I left full and satisfied. I welcome the variety (something I wish Canes and Chic fil a would do more often). My son enjoyed it which with his being picky these days is a major bonus. Check this place out, try some different items and take it at face value , it's worth the trip. read more

After seeing a billboard on the loop we decided to stop in for lunch. The location we visited on Benton road looked brand new and as we walked in the place had that new smell on the inside and the smell of fried chicken on the outside. I had the blackened Cajun chicken sandwich and my wife and daughter had the five finger plate. The food was delicious and the dipping sauces were tasty. The counter service was fast friendly and helpful. We will be back read more

I love zaxby's sauce. Really good. Nice place for a bite to eat. Plus they have that soda machine with all the different options. Trust me its fun to try all the drinks at those machines. Chicken is decent. Sauce makes it better. I love a quick bite of chicken when out and about. read more

i think the gal that waited on me/my granddaughter is "Jackie B" (on receipt). she makes this place the best zaxby's west of the mississippi... and maybe east too. she's friendly, helpful, smart, attentive, energetic..... and good-looking too! food (zalads),as always, was great. and she changed the tv channel so we could watch brady win the superbowl ...while we enjoyed our supperbowls ! we'll bee back. -------- fast forward to 5/2/19---------/been back several times since original review. NEVER disappointed. (and they treat military/vets like royalty.) try it, you'll like it! fast forward to 7/24/19.... another really nice visit (cobb zalad) .... Emanual(sp?) offered me the military discount based on the USCG vet baseball hat i always wear (being a 78 year old USCG vet.). service was quick, as was the cleanup (by emanual) of the soda i clumsily spilled on the floor...! if all zaxby's employees were as top-flight as this emanual kid, their business would skyrocket!!! i'll be back often... read more

Compared to Raising Canes, they're pretty good. Both are very different from each other. I can't choose one over the other. They both have coleslaw and to me both are quite dry. But that's my opinion. I must say that compared to Raising Canes, Zaxbys have way more things on their menu. There's chicken strips, buffalo chicken wings (bone-in), chicken salad, chicken salad sandwiches, appetizers such as: fried cheese balls, fried mushrooms, and homemade potato chips. Sorry Canes, but Zaxbys just have more choices. They also have flavors for their chicken plus their own chicken dipping sauce and COOKIES!!! I will say that as of now I will say that Zaxbys has my vote so far. I've been there 4 times in like 2 months and Canes...well it's been at least a year since I've been there. So far Zaxbys is winning my vote. I can't really say which have the better prices because by the time you're finished ordering you've spent close to, if not over $10.00 at both places. Under that you may as well order from the kids menu, and you still may end up spending over $5.00 and then you'll be saying to yourself, "Damn, I could have gone to the adult menu if I was going to spend this much." Sometimes you just can't win for losing, lol. To keep some $$ in your pocket...eat at home even if you don't want what's there, suck it up and eat it, LMBO, but it is what it is. read more

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I was out driving and my husband sends me a text to stop at zaxbys for dinner ... what a great idea. We ordered a 6 finger plate with Diet Coke Ranch dressing and pasta salad also a 4 finger plate with Coke . It was fast and friendly service in the drive thu however when I got home they didn't include the ranch dressing and we didn't have any in the fridge. No dip for that chicken. I will go again as the food was tastie read more

The employee that took my order was very rude I've never ever been treated so crappy before I'm upset with myself for staying and purchasing there product they do not deserve my hard earned money the employee was so rude the manager took notice and didn't even step in just walked to the counter and stood there while I completed my order manager never said one word to me note to her employee read more

This place needs new management ASAP!!!! This people doing everything wrong after they gave me the wrong order I drive back and let them know my order is not correct, I receive another order as I'm walking away the second order was incorrect again as the cashier chuckles the manager is walking by and I had to call him and tell him what happen, then as I'm very upset and ask for my money back he tries to talk me into waiting again to make my order! After I repeat it my self numerous times that I just wanted my money and leave then he says they can make the food and next time I pass by ITS ON THE HOUSE!!! What makes you think I want to go BACK Seriously this folks need some retraining fix it guys fix it. read more

I went by there one night and I was greeted by Emanuel, he made sure my order was correct. Even thought I got a cookie, but he was friendly. Will be back read more

I kept it simple and just got the chicken fingers. Was similar to chik fil a and the sauce was similar to canes but came in a sealed packet instead of made fresh. Toast was really good but loaded with butter. read more

From the very courteous staff and management to the delicious food, my experience at Zaxbys was great. I have driven by the place numerous times and wondered if it was good. Now I know it will be somewhere I visit again. read more