One of the better selections stores for a Nordstrom Rack. Two very well stocked levels. There is…read moredefinitely a larger female selection of clothing than male. The shoe selection here is great. There is ample seasonal and homeware in this store location. Decent sized section for accessories and baby-toddler clothing. Depending on the day lines can be long, especially during the holiday season. Parking is hit or miss depending on the business of the other stores in the center.

I'm recovering from major surgery and was able to take the escalator up and wanted to take the…read moreelevator down because I am unable to navigate the down escalator. I approached three separate employees who answered, "I just work here" I finally found a manager who had to request permission for me to use the cargo elevator. What's wrong with the system?

So humiliating and rude. The owner - or manager - an older Asian lady OPENED MY CURTAIN while I was…read morenaked, without permission, to get one of the dresses I was trying on for another customer. When I told her how uncomfortable I was and that I was rushing out she only apologized because I was visibly upset. The sizes run small. I usually I'm a medium or a large and one of the dresses fit me. What a horrible rude and disgusting store.

If you're in a pinch for a formal dress, you may want to check this place out. They do have a lot…read moreof dresses, but they're not the best quality (especially for the price). The salespeople hover over you as you go through the racks. I swear they're terrified that the dresses are just going to fall apart. The lady that helped me didn't let me search through the rack for my size and insisted she zip me up in the dressing room because the "zipper is fragile". Something that's strange is that the whole store is always final sale for no reason. They accept no returns or exchanges under any circumstances so make sure you really inspect the dress you take BEFORE they swipe your card.

I typically do not like shopping in-store because the process can be time consuming and the lines…read moreare long. However, because of Janelle, the store manager, I was able to have such a phenomenal and exceptional experience at Windsor. Not only did she greet me upon coming into the store but she was able to help me get every clothing item and shoe on my list. I thought I'd have to go to other stores, but thanks to Janelle's help, I was able to get every item I needed and the items that were not available in store or in my size, Janelle was able to assist me in ordering the items from the store website. Needless to say, Janelle is very knowledgeable and is definitely an invaluable person to the company. I was more than happy to spend my money with Windsor due to her expertise and friendly personality. I will definitely be returning.!! Thank you Janelle.

One of the worst experiences I've had shopping at Windsor in the Willowbrook Mall. First off the…read morestore was a complete mess! Secondly there is not one manager or stylist on the sales floor to help with anything! Lastly the young lady Jada on the register has the worst attitude and she looks like she hates her job and does NOT want to be there! Tomorrow is my birthday and to purchase my items I showed her my BDAY discount barcode that was sent to my phone which was a screenshot so I wouldn't have to look through all my emails. She would not accept that! So I went through all my emails just for her to tell me I can't use my BDAY coupon on sale items! Why are there rules for a BDAY coupon! She should have honored my BDAY COUPON ITS MY DAMN BDAY! NEVER SHOPPING THERE AGAIN!

Smaller-than-usual J.Crew located on the Macy's wing of Willowbrook Mall. Nothing spectacular here;…read moreI mostly come here if I'm looking for a specific item that sold out at another store. The sale section is fairly small, but you should be able to find something decent (due to less foot traffic). Still, the store is kept neat, quiet, and the staff is friendly and helpful, which makes this location worth visiting. I once asked a saleswoman to help me decide on the proper fit for a top, and she literally waited outside my dressing room door, holding a conversation with me, while I tried on top after top. You can't get that kind of service in a busy store!

There were a few employees here around 2:00 pm yesterday on a Wednesday afternoon. While I noticed…read morean employee look up to see my sister and I approaching, he opted not to say hello or acknowledge us and kept to himself by folding clothes. Another employee just spoke with one colleague the entire time we were in the store. The sales section is a little unruly and this particular J. Crew feels smaller than others which is not necessarily a negative but it just doesn't feel as plentiful in terms of options.

since i last visited AAO, things have changed. they have affordable but fashionable merchandise…read more they sell all the hottest fashion, sprayground, ed hardy,carhart, new era fitted hats & there tables are always well stocked and near. this is a very well maintained and organized store, definitely will be returning. the staff is a good plus, they know about there merchandise, and put good outfits together. it's truly a great store, on the weekends they have a dj. they all look like they enjoy what they do.

The staff is rude and disrespectful. There's no continuity in what they will or won't do. They…read morerefuse to do simple returns. They take advantage of unsuspecting kids that have no idea what they're buying or standard sale practices. The products are cheaply made and fall apart. The manager Katrina is awful and has no customer services skills whatsoever. Reading other reviews now, there's many others that have had the same bad experience there. They don't care about their customers at all, just looking for the next sucker to buy their garbage and then refuse to help them.

I happen to like the store, I'm really big on the jeans in the store and the styles that they have…read moreto offer. The website is even more helpful because you can ask the questions that you need to and they reply back to you. Clearance section is also good with this store because unlike most places that have clothing in the clearance section that a person cannot fit or is not fashionable or always has a tear in it or a whole somewhere. There clearance section is as fashionable as the rest of the stores clothing thats not in the clearance section. The prices of the store are somewhat fair. They have everything from business attire to business casual to formal to casual. The store has a wide variety.

Lovely owners and really cute pretty shop with great selections. They even have plus sizes which…read moremost thrift and consignment shops don't offer

Paige is lovely and a pleasure to work with, but my clothes did not sell. Very disappointing, but…read morelikely due to their small size (2, 4) and the lack of interest in cocktail attire. I'll definitely return with handbags later this year.