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    5 years ago

    Helpful 2
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    1 month ago

    They lie about what time they open and make people waste their valuable time like a flea market stand

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    6 months ago

    Helpful 1
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    1 year ago

    Helpful 1
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    5 years ago

    Helpful 4
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    3 years ago

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    5 years ago

    Helpful 3
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    5 years ago

    Helpful 1
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    3 years ago

    Long lines with minimal registers open. Expect to wait in Great America lines without the thrill.

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    2 years ago

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    2 years ago

    Helpful 1
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    3 years ago

    TERRIBLE SERVICE. Everything but the clothes was terrible. I wouldn't come back to this location.

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    4 years ago

    Helpful 2
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    5 years ago

    Helpful 1
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    3 years ago

    I wish I could give them no stars . Terrible customer service. Very rude . They need to get rid of all their staff and start over.

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    3 years ago

    Helpful 1
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    4 years ago

    Helpful 2
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    3 years ago

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    4 years ago

    Helpful 2
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    3 years ago

    I bought a coat and such fast workers I been to so many Zara shops before and this is the best one so far

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    5 years ago

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    8 years ago

    Helpful 4
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    5 years ago

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    6 years ago

    Helpful 1
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    6 years ago

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    5 years ago

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    7 years ago

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    9 years ago

    Helpful 1
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    6 years ago

    Helpful 1
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    5 years ago

    Helpful 1
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    5 years ago

    This place can't staff to save their life. Monday morning, one register open, 15 people ahead of me. It was like this before covid.

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    9 years ago

    Good merchandise. Bad customer service. No one ever to be found to help. Lines forever at cash registers. Miserable staff.

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    7 years ago

    Helpful 1
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    9 years ago

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    5 years ago

    Helpful 2
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    9 years ago

    Helpful 0
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    10 years ago

    Helpful 3
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    5 years ago

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    8 years ago

    Helpful 2
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    7 years ago

    Very rude customer service including the manager. Cashiers are un-polite. Never going there again.

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    Page 1 of 2

    Ask the Community - Zara

    Review Highlights - Zara

    We found out that Zara has their annual sale this time of year in January.

    Mentioned in 2 reviews

    Read more highlights

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    Gymboree

    Gymboree

    (2 reviews)

    Have you noticed that so many of the baby girls you see out and about have little bloomers that…read morematch their dresses? "Where can I get those?" you might ask. "How can I put my kid in a dress without her diaper showing?" Well, you can get them at Gymboree. They also have boy clothes here, but the girl clothes are what really sets this place apart because you can get oodles of matching accessories. While they are pricey, they do have some great sales, and the high-quality fabrics make it a good buy if you do end up paying full price. Because the full matching outfit sets (for example, a dress and a romper with matching diaper cover, hat, headband, and shoes or booties) are so coveted, people will get nasty trying to get them during a sale. On a recent visit, one woman bumped my stroller and pushed me out of her way to grab the last romper in a certain pattern (relax, b*tch, my baby is already out of that size)! Luckily, my kid was not in the stroller but being held by her papa, so I didn't have to rip that woman's face off and cram it up her crusty butt hole. Still--not OK! Try to come in during off-peak hours to avoid some of the crazier clientele and avoid fisticuffs. The store is also very well organized. The staff is on top of keeping sizes in their correct sections, and there are not clothes scattered across the floor. Things are generally easy to find, unlike the clothing departments of most of the big box baby stores. Note: this is not a location that has play events. They do have information here about what locations do offer them, though.

    Tried to place an order online and the app kept screwing up the address. I tried calling their…read morecustomer support # three different times to correct this and was on hold over 45 minutes each time. I never did talk to anyone because they never answered. I sent an email to their customer support and never received a reply. Good luck if you decide to try calling them. I don't think anyone is actually there!!

    Old Navy

    Old Navy

    (30 reviews)

    $

    Oh my gosh it was amazing! After the mall closed we came over here and the sales and selections of…read moreitems was amazing! I came here with my family and we all were able to find something we liked (especially with the jean sale!) and i'm surprised with the reviews this store currently has because my experience was nice. There were three specific employees that went beyond great in customer service and although I didn't get their names it was someone with bleached blonde hair, and two girls in the front around 8:30 at night putting away jeans. All of them were so nice and helpful in finding jean sizes for me and even thought it was before closing! The only issue i had was with the lady who rung me up (sadly i got no name but she's south asian) and i was trying to be friendly with her and asking her how her day was and she stared at me like I said I hope she has a horrible day or something. I totally get being tired after a long day but when I even placed my jeans on the counter after she rung up one she looked at the other pair and said in a very sarcastic tone "you want this too?" and i said i would. Again, I get being tired, as someone who's also worked in customer service in a busy store but also it's quite disappointing how she spoke to me. There was also a mishap with the second pair of jeans not having a scanner tag and she was trying to put it in but after a while my mom and sister asked if she would like for them to get her a different pair and she said yes, they came back with a size smaller (as there was no bigger sizes on the floor) and she asked in again a sarcastic tone "so you want this size instead?" and once they left to see if they could find another one she finally brought up the scanning code. I get this might be because of an inventory issue but again, what was the attitude for? My family and I were trying to accommodate for the missing tag and she just seemed like she didn't need to be checking people out with that attitude. Otherwise I had a great experience! Although there was a small hiccup i'd definitely come again! (Just maybe at a different time lol)

    great savings!! great value!! great selection!! nicest lady at the checkout line. definitely come…read morehere!!

    Uniqlo

    Uniqlo

    (10 reviews)

    I love Uniqlo clothing, great basics, great quality, and a great price. This a fairly large Uniqlo…read morestore as there really aren't that many in Illinois. If you go during busy hours, of course expect to wait a long time if you want to try on anything. If you find anything you want, buy it quickly as things sell out fast. If you are lucky enough to find something on sale in your size, snatch it up. The store is well organized but a lot of the popular sizes do sell out quickly in preferred styles. Checkout is still relatively fast because it's so automated with you being to just put everything in and the machines do all the work for you. I did an online in store purchase and was waiting a while as there was an extra associate who was able to help, but didn't acknowledge me until the other lead at the register told him to assist me. If you do purchase online and need to do a return in store, they will just give you a gift card as they won't credit your original card.

    Some of the lowest reviews are legit and some are just plain asinine. For example the kid that said…read morethe other stores look cooler, that's probably the dumbest thing I've ever read. The prices are actually fair since they're a lot cheaper than most of the stores I shop at and they have excellent quality. They always have sales so I would check the website. It was very slow when I went there on a Saturday night but the employees kept the store clean and tidy. I guess they charge for plastic bags now which is weird. If you have bought a lot of items, be sure to bring one of your own bags to store them in after purchase.

    Zara - womenscloth - Updated May 2026

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