While I did not feel pain, the basic eyebrow threaded left skin scars the next day. I have been to numerous threading salons and never had this issue prior. The staff was welcoming, yet the skill used on me felt as though a layer of skin was being pulled. Additionally, I noticed precise tools were used after threading. I did see my results with the mirror and tipped well for the single staff. While the place is comfortable and staff was not in a rush, I would say the quality must be improved to discourage complaints. read more

Zara Brow Bar - Thread next day result - Hair Removal Near Me - Cherry Hill, Pennsylvania

Service was quick. However, girl that did my eyebrows was way too aggressive with the threading and ripped my skin out. Also missed a lot of spots and it was super painful. Would not recommend and will never be going back. read more

Zara Brow Bar - Hair Removal Near Me - Cherry Hill, Pennsylvania

I hate giving bad reviews but I'm very disappointed by this place It was recommended by a trusted friend so I'm not sure if this was a one-off but the woman took less than 90 seconds to do both eyebrows. I asked for a mirror and for her to touch them up more but I was still disappointed with the outcome. She didn't trim my eyebrows either so they just don't look right - I wish I didn't go at all. She was also on the phone the entire time. I won't be going back. read more

I've been coming here for years. Have zero complaints. Mona is the main tech I go to and she's FABULOUS. I used to pluck/wax and went way too thin. She helped me get them back to a great shape. She's very consistent and has a gentle hand. Love her! read more

Amazing. I am very particular about my brows and the associate listened to my concerns and requests. She was efficient and effective as the threading process as not as painful as usual. read more

I have been going to Zara Brow for years now ! Priyanka is the best ! She's always so nice , and does my eyebrows exactly how I like them everytime read more

This was my first time trying this particular brow bar. I'm very particular about my brows and I told the younger brow tech that I wanted to keep my shape and to keep them thick. Basically a clean up, she assured me that she understood but when she passed me the mirror I damn near cried. She made my brows so thin, and when I said something she said no I didn't they needed to be fixed. I walked away not happy and feeling like I'll have to go a few months without getting my brows done for them to get thick again. I will not be returning. read more

Ive been going here for over 2 years and Belle is great . Shes the only one who does my brows and she makes sure you leave happy. She also makes ur brows look poppin. Im so happy I found her read more

Zara Brow Bar - Hair Removal Near Me - Cherry Hill, Pennsylvania

I've been coming to Zara's for almost 3 years and Bella always gets my eyebrows in the shape that I love. She takes her time and knows her clients needs which for some places is not the same. I love how Bella does my eyebrows and I couldn't be happier to keep getting them done with Bella. read more

I've been going to Zara Brow Bar for some time now, and Mona has always done my eyebrows. Today she was telling me how messed up they were and was like oh do you pluck them and i said no, and then she was like do you get them waxed and i said no, you do my eyebrows every time i get them done. So then she proceeds to do my eyebrows so rough, the skin under my eyebrows is messed up, and she kept poking me in the eyes with her fingers as she was threading. I will never go back here, or recommend any of my friends here. Very rude. read more

This is the best place to get your eyebrows threaded in the area! I've tried other places and never been quite satisfied with my results (and everyone knows how important a girls eyebrows are to her!) Bella is the best here. Other ladies are good too, she is just my favorite. She helped me get my eyebrows back looking fab after years of getting butchered! I gave three stars because I wish my girl Bella was there more than two days a week because I really have to plan when to get my brows done. read more

Zara Brow Bar - Hair Removal Near Me - Cherry Hill, Pennsylvania

It is very disappointing to write an updated review that is the polar extreme of a previous positive review. This business has made a huge downward spiral in service since they were once a kiosk only and since my last review. For convenience I go here when I don't feel like going to my primary salon in Philly. For a few months now, I have been trying to work with the staff here but my most recent visit was enough for me to say NO MORE. My usual threader, Komal either does not work here any longer or is not here on the days I have been in for service. She was awesome at threading brows. Since I have been going to other threaders for my eyebrows for the past few months, I have noticed the inconsistency in the results of the service. At best my eyebrows were threaded from acceptable to mediocre. It is discouraging to get a service not kowing if you will or will not be satisfied with the outcome. So I tried another service, a Brazilian waxing. This was one of most horrifying experiences ever. If it had been my first time getting this service, I would have never gotten another one in my life. Wax was everywhere... my stomach, legs and to make matters worse, I had to assist the Esthetician in cleaning the wax off of me. She kept pulling repeatedly at least 5 times before she could remove a patch of hair. Clearly, I have no words to express my disgust. My most recent experience was underarm waxing with an Esthetician I had used once before who I wasn't thrilled with but not enough not to give her the benefit of the doubt. Well, all was going okay until I noticed that she had torn a piece of the paper used to cover the table before a customer lies down and placed it on the floor. As she finished spreading the wax under my arms, she would take the stick with the wax and drop it on the paper she had placed on the floor. YES, floor NOT trash can!!! How many ways can I say RATCHET.?. To add insult to injury, once done she asked if I wanted oil or soothing cream to apply to my underarms. I chose the soothing cream. She passed the tube to me to put it on myself.. WHAT???? I informed her that I was used to this being applied by the Esthetician. In my experience this has been the type of service that she was suppose to provide. Obviously, this feature is SELF-SERVICE here. I can't write another word about this experience. I just CAN'T! I will not be returning and can only advise others to make their own personal decision after becoming informed by reading ALL the reviews. My recommendation is training is needed in the basics of customer service and consistent results... read more

My experiences here always used to be positive but today was my most recent eyebrow threading and I will not be back. I sat down in the chair and explained I don't like my eyebrows overly shaped or thin, I like my brows bold. I was there for a clean up - nothing else. I also started to explain to her I have a scar through one of my eyebrows and hair doesn't grow in it, so go by the shape for each brow. She cut me off saying "I know, yeah I know." before I could even finish. Oh you know everything about a complete stranger's scar? Maybe she should be a psychic instead of threading eyebrows then because mine were painfully thin. I'm talking 90's thin and two completely different shapes. I look like the Rock lifting up his eyebrow....when I'm expressionless. Time to break out the eyebrow powder for the next month until I can get my hair to grow back. Save your money and go elsewhere. read more

Horrible! They made my mother and I feel comfortable but my mom was in pain the whole time and the next day we noticed why! She was not only pulling my moms hairs but her SKIN! I came today to speak to someone and I got a bad ass attitude saying "it happens" and "so what do you want me to do". I wanted to punch her in her eyes! I will NEVER step foot in there again! read more

Zara Brow Bar - This is my moms left eyebrow! They don't know what they are doing! - Hair Removal Near Me - Cherry Hill, Pennsylvania

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I got my eyebrows threaded here recently and will NOT be back. The woman was very rude and pushy. As I was explaining how I like the shape of my brows to be she cut me off and was like yeah yeah lay down. She was short and bossy in her tone the rest of the time with me. I also got home to discover she had cut my skin underneath my eyebrow something that has never happened to me getting my eyebrows threaded anywhere else. And something I noticed others have experienced here after seeing their photos...not okay! read more

Zara Brow Bar - I have never been cut at any other brow place before! Not happy! - Hair Removal Near Me - Cherry Hill, Pennsylvania

I've been getting my eyebrows threaded for 16 years and this was the worst experience I have ever had. After telling my threader that I like my brows thick and that I only needed a cleanup she did the complete opposite. She also reshaped one of my brows and they no longer match; I look suspicious like The Rock. She also cut me and broke my skin with the thread. She didn't offer me cooling gel and acted very nonchalant when I showed her my brows. My recommendation. . .walk past this place and spend your $10 plus tip elsewhere. read more

Before getting my eyebrows threaded I always went to get them waxed. The place I use to go to destroyed my eyebrows, so I decided to give Zara's a try. I was hesitant at first because of the mixed reviews. I am glad I gave it a try. It is my 5th month now and I am very pleased with the service and the time Mona takes with my eyebrows. I have been going to Mona for the 5 months and she has made my eyebrows look awesome! She always greets me with a smile and gives me the best suggestions for my eyebrow shape. I am very glad I found the perfect place for me and my eyebrows! read more

Very poor customer service. Eyebrow ladies are rude and lazy. Literally walked away on a break while they saw me waiting.

I've been coming to this place for about 3 years now.. and I LOVE the way Mona does my brows but unfortunately she doesn't work Mondays anymore and Monday is my only day off. So the lady that works Monday now, I hate the way she just rushes through eye brows, and it's honestly so upsetting. The first time she my nieces and I it was alright but she didn't trim our brows AT ALL. I had to go to my friends nail salon to get it trimmed. And this past Monday I went there again. I asked her to trim my brows she did it after. And I just realized my brows are sooo thin now. I don't recommend going to the store on Mondays, go to the stand near Macy's! read more

Did my eyebrows with Komal. I was a bit hesitant since I just moved to this area and had to try someone new. I have been threading my eyebrows for more than a year . I didn't want to go back to waxing . Since waxing overtime makes your lids droopy. I'm super happy I found Komal. She was quick and I didn't have to wait. I went on a Saturday. read more

Zara Brow Bar - Did my eyebrows with Komal. I was a bit hesitant since I just moved to this Aree butsuper happy I found Komal. - Hair Removal Near Me - Cherry Hill, Pennsylvania

Would give this place 0 stars if possible. I went in, and there were two people ahead of me. The woman was on her cellphone, and we had to wait for her to hang up. Then, she spent about a minute or two with each customer. No one complained or said anything was wrong when she was done, so I figured it'd be fine. It was not fine. Luckily, she didn't ruin my eyebrows, but she did little to nothing to them. She did not clean up my eyebrows properly. I am not even particular about how they have to look! I have a freckle under my eyebrow, and to me, as long as the freckle's uncovered, I'm usually happy. that's my measure. She didn't do a single thing though. She pulled a few sparse hairs, and that was all. I'm never going back. read more

Terrible customer service! And even worse, no eye brow skills! I was hesitant and should have gone with my first instinct to get the hell out of there. Trying to give them a chance I went against my gut. Huge mistake! And the nerve of this lady to ask me for a tip! Ha, my tip is "QUIT YOUR DAY JOB". And this one star is strictly for the comfy seating, otherwise I wouldn't recommend this place to even my worst enemy. Eye brow tint lady needs a new profession, she had no knowledge how to pluck, trim or clean up and did a horrible tint job!! Ugh! Waste of $!! read more

I went here specifically to see Komal. I am very picking about brow threading but let me tell u something. She is quick but great. She actually cared about what I asked for! From georgia to New York, Cali, Philly and now New Jersey... She's the best in this region. read more

I went there the first time and this one Indian lady is REALLY rude but she did a good job. I went back again and she still had an attitude. This time she messed up my eyebrows and I asked for a wax and the lady doing the wax was busy so she yelled at her and did my wax herself and she was pushing me around during the wax and being rough and extremely rude. I will not be going back and would not recommend at all. read more

She did exactly what I asked for, which is something I find rare for some eyebrow places... Something that was nice was her attention to my eyebrows parts that need to be filled in better while still maintaining a nice shape! read more

Horrible customer service! When I walked I the woman (Mona) was very rude, like I was inconveniencing her. Then she literally spent only 2 minutes doing my eyebrows and when I questioned a spot she missed, she let out a heavy sigh and said the eyebrow was too thin and she wasn't going to take any more off. When I went to pay and was leaving the tip on my credit card (she is lucky she even got a tip!) she questioned it and guilted me into giving her a 20% tip, she literally would not run the card until I said "fine, $2. Lastly, when I got home I noticed she had cut the skin below one of my eyebrows. It was red for days until it healed. Never go here! read more

I wish that you could rate the ladies because the one that did my eyebrow was absolutely horrible. It took her like two minutes to do my eyebrows. Usually it takes longer than that. She just did a quick bullshit job and then had the nerves to ask for a tip! I ended up just going back home and plucking my own eyebrows! They used to be cheaper and better in the past but now they just do a quick BS job and send you on your way! read more

So far, I've been twice to the location in the Cherry Hill Mall. Erum does my threading and she has got it right both times. They key is to make sure you describe how you like your eyebrows threaded so they come out great. So far so good! The only reason I'm giving 4 and not 5 is because there is only one threader there, the other lady does wax, so the wait can be long. read more

If I could give this review a zero, I would, and it would be because of the poor customer service that my two cousins and I were confronted with. On the sign, it stated that they do henna for $10 and up so we asked the one lady that was working there how long the wait will be for a henna and she told us that she's very busy with her customers right now (for brow) and that it might be about 30 minutes. We figured that it's worth it to wait the 30 minutes so we did. As we waited, she told us to look up designs that we like and that she will give us prices and that when she is done with her current customer, she will show us some of the designs that she did on other clients. 30 minutes later, the lady is still taking other customers and has yet to show us her designs so we went up to her and asked her to see the designs and she gave us a range of prices for each one. She said that "for something like a dot, the price will be $10 but anything more than that will be higher." This was our first red flag -- you're going to charge $10 for "a dot?" Really? But we gave her benefit of the doubt since she was swamped with customers and showed her some designs that we were interested in. She mentioned that she would charge us $15 for our chosen design but that "it won't be the same exact thing from the picture." When we asked her "why?" she said "well I have other customers and the henna is going to take long, and it's just me working here. If we were two people than I would be able to do it fine but I won't be able to make the same design." This was the second and final red flag. How ridiculous! She made us wait 30 minutes to simply tell us that "she can't do the exact design" because she's short staffed? I would have appreciated her honesty if she had just been straight forward from the beginning rather than make us wait! Plus, she completely disregarded us as customers which is very problematic. The first rule of exceptional customer service is that "non-customers" (those who have not yet used your product or service) are still considered customers. Clearly this woman does not care for that. I wish I had told this to the woman straight to her face in front of all her customers, but I was so angry and shocked that I just walked away. I hope that other potential customers and hopefully the owner/manager of the store will see this. This is the third time I had a negative experience with this woman and this was the last straw. I will never come back here again. read more

Go to the kiosk near Macy's and see Shreya!! She does mine perfectly each time and I trust her work!!

I have been going to Zara Brow bar for about year now and I Love them. Now I will be frank, I am very selective of who does my eyebrows so that I don't play with. But overall, me personally their service has always been good to me. Eyebrows, chin, mustache, any unwanted hair you don't like ladies or gentlemen, their service will meet your needs. Facials are AMAZING!!! So relaxing that I fell asleep on the bed lol, and the prices for everything are affordable, so you will not be breaking the bank at all!!! I hope this review helped and JUST DO IT already!!! read more

I came in for first time and was waved over to sit on a couch by the only woman there. Turns out she was talking on her cell phone and continued to talk while she did everyone's brows. When it was my turn I stood up but she decided that she didn't want to do my brows and took the woman who had just walked in. I asked if I was next and she just sort of grunted and waved me to a different chair. At that point I figured it probably wasn't smart to have her do my brows (along with the fact that she was pretty distracted by her cell phone conversation). The whole thing was just weird. read more

After years of waxing.. I decided to have threading done about 6 months ago. I'm so happy I did. I will never go back to waxing if I can help it. And I love this place. They do an great job and listen. I think threading is a much cleaner look. No red puffy eyes after. And having to deal with the occasional burn marks from wax.. threading is the way to go read more

Overall, I think Zara Brow Bar in Cherry Hill is a good place for threading. I did my eyebrows and upper lip here and came out satisfied. I am a fan of threading for hair removal and I'd say, it's good. read more

I go here for eyebrow threading. It's convenient. I've never had to wait and my eyebrows always end up looking on point. The service is ok - the employees don't go out of their way to be nice but they haven't been rude to me either. I can't beat the $10 + tip price and the buy 9, get 1 free punch card! I have sensitive skin but haven't had a problem here. They always ask if I want aloe gel before I leave and hold up the mirror to make sure I like the way they look. read more

I love this place! I come here frequently and I am always satisfied! Every since I came here two years ago, this is the only place I come to get my eye brows done!! Not only do they an excellent job but their service is just so friendly. Bella is the girl to go to!! She always makes my eye brows pop and I don't even have any!! read more

First off, when walking into the place I was looked at like I had six heads. The blonde girl at the counter had her headphones in and I had to greet her by saying "How are you?". Anytime I have to be the first to greet the person who's working, I feel like that is bad customer service. The woman's response (the one who was going to do my eyebrows) to me explaining what I wanted was: "they're already shaped but I'll try..." She did okay, but overall I just felt like they were both very rude and the vibe was bad. read more

WORST PLACE EVERRRRR!!!! In fact I'm going back there tomm to speak to the manager. I asked for the wax and showed her the picture of the eyebrow that I liked. The lady almost took off half of my eyebrow and could not see her mistake. Now I have to use powder to try to cover it up. Pissed!!! read more

Horrible service, Horrible work, and so rude! I have been getting threading done for 15 years now and I've never had an experience like this. First of all, when you arrive, they are rude and barely want to be bothered to get up and work. Then it took the woman 15 minutes to thread my upper lip , which should take a maximum of 2 minutes and it was still completely not done. when I went to pay, I asked for a receipt and they refused to give me one . So, I went to their main location upstairs where I was met by an even more rude person who kept talking in their language to the other person as I was having a conversation with her (it was pretty clear she was talking about me). Worst experience ever , not sure how they continue to stay in business because I would NEVER go back there. read more

I come from a family of thick, luscious, full brows however that gene skipped me. To top the shape of my brows leave much to be desired. This is why I was terrified anytime I would get my brows done because not only did the person doing my brows have the work cut out for them as far as shaping, I also don't have a lot of brow hairs to begin with. But Komal is magic! She has been doing my brows for years and somehow her shaping actually makes my sparse brow look thicker and fuller. I have been going to her for years and even let my brows go untouched both times she was on maternity leave. Not only is Komal skilled but she's also extremely professional, friendly, and inviting! Komal also does great henna! Now she's only working one day a week but I adjust my schedule just for her. I can't speak for the others but give her a try and you won't be disappointed! read more