Went here to drop my kids off for a Birthday party. I was forced to bring my 5 year old autistic son inside and naturally he wanted to play. He was hooked on the claw machine with rubber ducks and made me play it over and over to win ducks. I successfully won 6 before we used all the credits. He wanted a purple and brown one and had a meltdown that I couldn't get them for him. The lady at the counter went in the back and got him 1 of each for free and saved the day. Then I went to grab a fountain soda and water. They gave them to me no charge. My son dropped the water immediately and it spilled everywhere. They instantly started preparing another and called for a mop. They were very kind and generous and it really made my night easier. Great people! read more

This is a fun place to for the kids to hang out. I like that they have so many activities in such a small space. I personally like to play laser tag with the kids from time to time, and maybe play a videogame or so. The kids love to get the slushies, especially the large ones in the plastic robot. This is also a great place for parties. Although we have not taken part in their activity nights, they will do events, like a New Years party, etc... where participants have a pre-paid charge and can play as much as they like. This is a great place, certainly underrated, and must do if you like rides, tag, golf, junk food, and games. read more

Not bad. My wife took me to this place on Holloween. I was a little hesitant but I went anyways. Wow. Nice place. Lots of games. Plenty of prize games. Huge batman statue. Too bad it was enclosed. Decent food. They also have the escape room game. Some VR Games too. I would rate this place as the 2nd best Game place in the county. Round 1 has the number 1 spot. You cannot beat a game place supported by a huge corporation. Highly Recommended. read more

We did glo golf and ate a pizza. Amazing food and Devin and Bailee were very nice and deserve a promotion and are both a great examples of good employees. Food made me go yum yum. W Employee Fr ong. read more

Zap Zone - Two drinks. A Mountain Dew and Pepsi - Laser Tag Near Me - Waterford, Michigan

Devin and Bailee are very nice people they really do need a raise. They are really kind and are very respectful and friendly i respect them. overall rate 100/10 W Employees and the pizza is great here i recommend it. hope to come back soon read more

Zap Zone - mtd dew and pepsi - Laser Tag Near Me - Waterford, Michigan

This place has the most amazing staff. The staff goes above and beyond every single time we visit. They always go the extra mile to make sure your visit is perfect. We are so lucky to have such an amazing place like this so close to home. We visit often and we have never had a bad experience. The staff is seriously best which makes it a fun time for everyone. Thank you! And we will see you guys soon!! read more

Clean location. Friendly staff. Well-run. Lots of games, attractions, and special events. Good food and drink options. Wide variety of cool prizes. read more

This Zap Zone is FANTASTIC!! Clean and so friendly!! Jhoe and Collin were awesome!!! Thank you!!! Our granddaughters loved it and so did we!!! read more

I would love for them to do away with paper tickets and get the card version instead! It is fun that they have so much to do in there now. However I would luke to see them sell adult sized socks for the trampoline area. Pros -A lot to do -They fix the machines when you ask -Nice staff Cons -It could be cleaner honestly. The water in the squirt gun duck game is always GROSS -The women's bathroom has a leaky ceiling. -Paper tickets and often out of order ticket counting machines -Employees are often hard to find -Some of the prizes are not even safe for kids and only added a few higher quality ones. I once got a bead bracelet as a price and it has a BUG inside of one of the beads. Like it was melted in the plastic bead. Also got a rubber ball from the claw machine that smelled highly toxic, so gross. read more

I went there for my grandson's birthday. Played laser tag and had a lot of fun. The pizza and drinks were great. Everyone had a great time.

Had so much fun at my first escape room. Facility was clean and staff friendly and helpful. Our room guide, Mary, was awesome and took great care of us! Will definitely be returning! read more

Fantastic escape rooms and courteous staff. Definitely would come here again on any down time

Homie Ryan who was in the 15th grade is the ishhh, big forehead who recently grew mustache (it's hella weak) was kinda rude, but since it's kwanza imma give him a good review. My homie Bennett hooked us up. The guy with the glasses is tripping. Homie Ryan locked us out and didn't like our singing and dancing(rude) but it's okay. Happy kwanza homie Ryan. read more

My boyfriend and I had an amazing experience here.. their games are up to date, and the people that work here are so helpful and positive. I would highly recommend taking your kids here, because it's an amazing atmosphere read more

This was the best time I have ever had laying lazer tag ever.The staff was so friendly and helpful to the older people in our group who had never played before, making them instantly comfortable. Their set up to play in has got to be the greatest around or at least the best I've seen. It was 2 stories with plenty of hiding for stealth shooting and great places to snipe out the opponents. And there were grates in the 2nd floor so that you could pick off people above or below you unnoticed. And the music they played was great (it's the little stuff, you know?). I was not much for the game of lazer tag before this, but I have been converted- I will be back, no doubt. read more

Waterford location. Just went here for a kids birthday party. It was amazing. The staff was so awesome and accommodating. If anything goes wrong they fix it immediately. My kids had such a great time. Definitely recommend this place. Triston G. Among some others helped us today. Top notch staff. read more

It is fun. I wish the sessions lasted a half hour instead of 15 minutes. But it is nap time.

Place is a nightmare if you want to just bring a couple kids to play laser tag. They make you sit out for a hour between games which give you time to burn through $100 in tokens with the horrible arcade games you turn in a billion tickets to get a penny prize. No refunds if you complain FYI. Review is from perspective of a parent. read more

Customer service was unacceptable. I had my son's 7th birthday at zap zone this weekend. There and there was clearly a misunderstanding between what I booked and clarified in writing and what the business provided. Instead of working with me, to reach amicable resolution the manager threatened to call the police (over a child's 7th birthday party). As I did not want to ruin the day for my son I left threatened and upset instead of being able to reach resolution. read more

first and last time there. went with a party of 6 they put all of us on one team then put 9 people who play all the time on the other. then to make it fair the worker there went on there team making it 10 v 6 and to help us he didn't explain anything. even though we all said we where new. it wasen't till half way through the game that we new about power ups cause everyone else was using shields and various other things still have no clue how to activate them. the birthday girls gun turned off so we went to the guy for help he shot all of us and told us to figure it out our self's. over all very unprofessional and a waste of time and money. i would try a different location but never this one agian. read more