I have been with Zan's ever since we move to the Midlothian area some 20 years ago. Their service has been really great and the folks have been so easy to work with. Just recently they changed my collection day from Monday to Wednesday. On the first day of the new collection day, they failed to collect my trash. I waited until 5 PM and, when they did now show up, I dropped an email to Zan's reporting the problem. The next morning about 8:05 AM I checked my email and had a reply saying that their the crew had missed my pick up due to fact that this created a change in their regular route and that they would schedule pickup of my trash that morning. A little before 8:30 AM, the crew was picking up my trash. I received I call from the Zan's office a little before noon checking to confirm that the trash pickup had occurred. I am very impressed with how fast they responded to the problem and particularly that they followed up with me to assure that their crew had made the pickup. Once again, I found that working with Zan's is a pleasure. I recommend them highly. read more

As a contractor, I deal with mountains of debris, from spring cleaning clutter to full-blown construction waste. Finding a reliable and efficient waste removal service is crucial, and Zan's Refuse has been my go-to for years. Their dumpster rental service is fantastic. They offer a variety of sizes to suit any project, and delivery and removal are always prompt and hassle-free. The competitive rates and flexible scheduling make them a budget-friendly choice too. What truly sets Zan's apart is their customer service. The staff is knowledgeable, friendly, and always willing to go the extra mile. They understand my needs and provide recommendations for the most efficient and cost-effective waste disposal options. Whether you're tackling a small spring cleaning project or a major construction job, Zan's Refuse Service is the answer. They offer reliable, cost-effective, and safe waste removal solutions with a commitment to excellent customer service. I wouldn't trust anyone else with my waste disposal needs. read more

I got tired of the lies told by the big companies based in N.J. and their fictitious contracts. The companies that bought out or ran out of business the great mom & pop local trash companies . Never knowing if trash was going to be picked up or when. I searched for a local company that was still in business and found Zan's. I have been with them for 1 -2 years now and have had nothing but good service. I can set my watch by my route people, same time every week. I have read the bad reviews from others, it must be the employees on your route, I have had no problems, in fact the 1st. service day, I was in my yard when Zan's arrived, the truck driver got out of the truck to shake my hand, thanked me for allowing them the opportunity to serve me, said if there was ever a problem please let him know. Zan's is 1 or 2 dollars more a month, but I am happy with their service and I know my money is going to someone local. My only regret now is that I am moving to an area that they do not serve. read more

I have had the most unbelievable and amazing experience with Zan's over the last couple of weeks. We are cleaning out my father's house due to his passing and were in need of a dumpster. They were quick to answer all of my questions - I had a lot - and were so friendly with each interaction. Savannah and Caitlin were so patient. When we had questions about if certain items were acceptable to be placed in the dumpster, they requested pictures of the items and verified that they were acceptable. They texted me AND also called to make sure I knew that we were good to go. The delivery driver took the time to make sure the dumpster was situated in the best spot for us to load. When we unfortunately experienced other people dumping items into our dumpster and causing it to overflow, they were out within a day to remove to dumpster to prevent any other items being placed in it. It was a great experience with Zan's when we were dealing with such a hard/emotional situation. read more

I just came across these reviews because I was looking for their website and updates due to the holiday schedule. I cannot believe that the reviews are all bad. I have been a customer of Zan's Refuse for twelve years! I can count on one hand the number of times they didn't pick up the trash as scheduled--but they picked it up the very next day. This is a small company--surely people can understand that there will be times when a company is short-staffed. If you have an issue, pick up the phone and call them. They will correct the situation immediately. In my opinion, for the back-door service I receive (at the lowest rate I could find), coupled with a very friendly and efficient office staff, this is the best company for your trash removal needs. I will continue to be a customer with Zans until I move from the area. Good luck getting the same quality service with the competitors. read more

Zan's Refuse Service sets the gold standard when it comes to roll-off dumpster services. As a contractor, we often undertake projects of varying sizes and durations, and having a reliable waste management partner is crucial. Zan's has been that partner for us, consistently providing us with roll-off dumpsters of the right size and specifications, precisely when we need them. Their quick turnaround time ensures that our projects stay on schedule without any delays. What's more impressive is the efficiency and professionalism of their personnel. From drop-off to pickup, the entire process is seamless, allowing us to focus on our core tasks without worrying about waste management. With Zan's, we can tackle any project with confidence, knowing that our waste disposal needs are taken care of efficiently. read more

Zan's Refuse Service has been a lifesaver for our condo association. Managing waste in a multi-unit setting can be challenging, but Zan's has made it seamless with their reliable services. Their weekly curbside garbage removal ensures that our property stays clean and hygienic for residents. What's more impressive is their responsiveness to our needs. Whether it's an urgent request for additional pickups or the need for a roll-off dumpster for renovation projects, Zan's always delivers promptly with a smile. Their courteous and trained personnel make the process hassle-free, and their commitment to quality customer service is evident in every interaction. With Zan's, our condo association can trust that our waste management needs are in capable hands. read more

I was initially hesitant to switch trash removal companies, but I'm glad I took the chance with Zan's Refuse Service. They offer some of the most competitive rates I found, making it a very cost-effective option. The fact that they handle everything from weekly pickups to roll-off dumpsters for bigger projects is a huge plus. Plus, their customer service is top-notch. They were very responsive when I had a question about their services, and their team is always friendly and professional. The only reason I don't give them a perfect 5 stars is because there have been a couple of rare occasions where their truck arrived slightly later than usual. However, these were minor inconveniences, and overall, I'm very satisfied with their service. read more

It has been an indispensable partner for our business's waste management needs. Their weekly curbside garbage removal service ensures that our premises stay clean and presentable for customers and employees alike. What sets Zan's apart is their swift response and flexibility to accommodate our evolving requirements. Whether it's a sudden surge in waste volume or the need for a roll-off dumpster for a large-scale project, they always deliver with efficiency and professionalism. Their courteous personnel make the process hassle-free, allowing us to focus on our core operations without worrying about waste management. With Zan's, we've found a cost-effective and reliable solution that perfectly aligns with our business goals. read more

I'm a queen of weekend warrior projects, which usually means overflowing piles of debris and a garage looking like a disaster zone. That's where Zan's roll-off dumpsters come in - my knight in shining (well, actually green) armor. Their prompt delivery and pick-up mean I can focus on tackling the project, not stressing about overflowing trash. The courteous staff makes it easy to schedule and even helped me choose the right size dumpster for the job. Now, cleaning up is as easy as taking candy from a... well, maybe not candy, but definitely from a friendly and efficient waste removal service. read more

Gone are the days of frantic Monday night dashes to the curb, hoping I haven't missed the garbage truck. Zan's Refuse Service has been a game-changer for our household. Their weekly curbside pickup is like clockwork, always arriving on time and whisking away the week's unwanted treasures. It's reliable in a way that gives me peace of mind and one less thing to worry about. Plus, their prices are incredibly reasonable, making them a budget-friendly champion for busy families like ours. If you're tired of the trash day blues, give Zan's a call - you won't regret it! read more

The worst company to work for Black owned. I was let go because I voiced my opinion for not getting Christmas bonuses. We work our ass off in all type of weather I even came in today when I was sick and at the end of the day I got a phone call saying they don't need me anymore. I've never worked for a company who didn't at least gave us a card or something all we got was a have a good Holiday. The supervisor doesn't know how to talk to people this is by far the worst company to work for Black owned I had to post a star of not I wouldn't have gave no star. read more

Zan's Refuse Service is simply outstanding! Their reliable, cost-effective, and safe trash removal services have made a significant difference in our community. We use their weekly curbside garbage removal for our single-family home, and the service is always prompt and efficient. They also provided a roll-off dumpster for our recent renovation project, and the turnaround was impressively quick. The personnel are courteous and well-trained, ensuring that every interaction is pleasant. Their commitment to quality customer service is truly commendable. read more

Safety is a big concern for me when it comes to trash removal. That's why I trust Zan's Refuse Service. Their trained personnel handle everything with care, ensuring all waste is disposed of properly and safely. They offer various options, from curbside collection to roll-off dumpsters, making it easy to find the perfect solution for any waste disposal need. Their commitment to quality customer service is evident in every interaction I've had with them. I highly recommend Zan's Refuse to anyone who prioritizes safe and secure trash removal. read more

We have been using Zan's Refuse Service for our homeowner's association, and they have been fantastic. Their weekly curbside garbage removal is reliable and safe, making our community cleaner and more pleasant. When we had a big renovation project, their roll-off dumpster service was exactly what we needed, with a quick turnaround that kept everything on track. The personnel are always courteous and professional, reflecting Zan's commitment to quality customer service. Their cost-effective solutions are a great fit for our needs. read more

For years, Zan's Refuse Service has been my go-to for trash removal. Their weekly pickups are dependable - they never miss a beat! They take care of everything, from single-family homes to large apartment buildings, so it's a relief knowing they can handle our neighborhood's waste disposal needs. Their courteous staff is always a pleasure to interact with, and they go the extra mile to ensure everything is done efficiently. I highly recommend Zan's Refuse for anyone looking for a reliable and hassle-free trash removal service. read more

As a business owner, I prioritize a clean and safe environment for my employees and customers. Zan's Refuse ensures that with their professional trash removal services. Their trained personnel handle everything with care, ensuring no spills or messes. They also offer roll-off dumpsters, which were perfect for our recent renovation project. The turnaround time was incredibly fast, and the dumpster itself was in great condition. Overall, Zan's Refuse provides a safe and reliable service that gives me peace of mind. read more

I highly recommend Zan's Refuse Service for all your trash removal needs. Their weekly curbside garbage removal service is perfect for our townhouse community, always reliable and safe. We recently needed a roll-off dumpster for a large project, and Zan's delivered promptly with an incredibly quick turnaround. The staff are courteous and well-trained, making the entire process smooth and hassle-free. Zan's commitment to providing cost-effective and high-quality customer service is evident in every interaction. read more

Zan's Refuse Service is the best trash removal service we have ever used. For our condo complex, their weekly curbside garbage removal is always reliable, safe, and affordable. When we required a roll-off dumpster for a large project, Zan's delivered promptly and with a quick turnaround, which was impressive. Their staff are well-trained and courteous, ensuring a seamless experience every time. Zan's dedication to quality customer service shines through in their excellent work. Highly recommended! read more