The guys were friendly, pleasant and very professional. They loaded everything I asked them too and…read moreworked with me on timing (they came back the next day). I also love the environmental policies they follow.

Great experience! Very communicative, great price, polite, and in-and-out of my house in 15…read moreminutes. Seriously couldn't believe my quote it was so low. Will definitely use again!!

Seriously cannot recommend RVA Removal enough. Requested a quote via Yelp and sent pics. Within…read morehours the job was confirmed. Very responsive via txt and prompt -- 10 min early, actually! I am just so impressed with the professionalism and how courteous they were. Practically zero damage upon removal (a testament to their work) and they even swept out my garage. Working with such great people is so rare these days-- RVA Removal is a true gem.

5/5 would recommend! Kevin and Andy were efficient and prepared. They came ready to get the moving…read morematerials out of my apartment. Excellent communication and very effective. They came prepared with a dolly and other materials required to haul the boxes, were very respectful and completed the job quickly and efficiently. Thank you for your services!

I chose Junk King when I was cleaning out my Mom's house because they advertised that they would…read moredonate usable items to Goodwill, Salvation Army, etc. Cleaning out her house was a heart-wrenching experience and it was nice to find someone to help with the process. Unfortunately, the way they loaded the truck made me realize that the trash and donatable items were all mixed together and consideration was not given to what could be donated. They didn't even look at the items I had boxed up and just threw them on the truck. When I contacted Junk King about my disappointment I was told that Goodwill didn't take many items anymore. The messaging on their website did not match my expectations for what would happen to the items that I hired them to remove. If you want to donate some of your items I recommend you not use Junk King.

I had never heard of Junk King until I needed removal of 2 recliners, sofa, and love seat. Their…read moreprice was reasonable from the start compared to their competitors. They communicated arrival time within an appropriate window. Austin and Ethan provided great customer service by being courteous and respectful of our house while moving the items out. They were done in less than 15 minutes. I will definitely be use them again for my removal needs because it saved me from dealing with back pains!

I needed a glider and a grill removed and I needed it done quickly. Michael and Ethan showed up…read moreright on time and handled everything without missing a beat. No delays, no back and forth -- just prompt, professional service from the moment they arrived. They were courteous, efficient, and clearly knew what they were doing. I didn't have to worry about a thing. If you're looking for junk removal you can actually count on, request these two. They made a stressful task completely painless. Highly recommend -- five stars all day!

I phoned for an estimate to remove a sofa. They said between $119 and $249. But they wouldn't…read moretell me which until they showed up. He said it depended on weight and cubic feet. When I gave that info for my basic 76 inch 3-seater (no extras, no sleeper), he said it would be between $249 and $349. He explained that the $119 would be the price for a "one seat sofa." Very crooked!

Arrived a few minutes early, looked the job over, gave a competitive estimate, and were done…read morequickly. They even swept up after themselves in the garage where our junk was removed. Cannot say enough good things about Jarrott and his crew. Will definitely be using them next time.

Jarrott and his team were exceptional! They were responsive, courteous, professional and…read moreefficient. I had contacted several people to have large outdoor items removed from two different properties and Jarrott was by far the best! His prices are very reasonable. Unlike other places, he replied to my concerns promptly and made sure I was satisfied. I would not hesitate to recommend him to my friends and family.

Your company has a 70 year history in VA. Think about that....70 years yes you are a trash service…read morecompany, and people need your services. The level of professionalism says a lot about a company. Trucks and equipment doesn't make up a company it's people. I am a service person, and i know that customers can be not the best at times. But I've learned to give them the level of service that i would expect myself.

WARNING!! Do NOT hire Zan's for trash removal. I wish I had read reviews first. They miss trash…read morepickups relatively consistently, and when you call, the customer service girl is no help and just makes excuses. Management is terrible and we all know it's a trickle down effect. We had a month of no pick up in February when our road was icy. We didn't complain and just took it to the dump ourselves. We then had several weeks in a row where they were at least a day late, if not more. This leads to more issues because we have many animals around that will get into the trash and strew it everywhere, so we get to clean it all up and wait. Then, hilariously, on day three of no pick up, someone came out and removed the top third of of our can and left the rest. When I called, the response was that trash is supposed to be in bags. My response was that if they were on time, animals would not have gotten into the trash and we would not have had to pick it up and put it back in the bin. It is easily due to them not doing their job that animals got into the trash. We finally cancelled after nothing but hassle. We had also just paid for the upcoming three months one day prior to cancellation. They absolutely refused to refund our money. Customer service is the worst we've experienced with any company. Oh, and the kicker is, they actually took our personal bin at their final bin removal. It definitely doesn't say "Zan's" on it. We had to call to get it returned. And again with the excuses as they said it was taken because it looked exactly like theirs. Um, nope. When all added up, we did not have regular trash removal for two solid months. And they expect customers to just be OK with it. We were patient and understanding for quite some time. That being said, we were also paying a service that was not being provided. If we could give zero stars, we would.