Tim and his crew are lifesavers! They are truly amazing! Four years ago, they helped me downsize when I moved from a 3-bedroom home to a 2-bedroom apartment. And now, in August 2024, they helped me again as I moved out-of-state to be closer to family. I trust Junk Shuttle completely. They go above and beyond in customer service to show they care. My belongings were packed and handled with care. Nothing was broken. Everything arrived in the same (or better) condition as I left it. The price is fair and the value of their service is immeasurable. They are good people. They are friendly and respectful. They care about their customers. Moving is stressful and even emotional at times. I'm not sure I could have made it without someone I trusted. I am so grateful for their help. Tim and his company Junk Shuttle are the best. read more

We had a yard sale at our church. Unsalable goods and furniture filled the front yard. Junk Shuttle came and loaded it all up within a half hour and carted everything away for a reasonable price. Very impressive! read more

What a great independently owned business! Tim, who I gather is the owner, was more than professional and helpful over the phone. Add that to the fact the pricing was lower than two of his competitors. Arif and Jake arrived on time and ready to roll. I could not have asked for two more courteous, professional, and efficient young men. Great customer service would be an understatement. Thank you for your time, energy, and effort. I look forward to dealing with you in the future. read more

The Junk Shuttle men were the best, they were on time, respectful, and professional. Bravo! read more

The guys arrived on time and preferred to move a sleep sofa from upstairs and then down 2 flights of steps. They were careful and no scratched walls. The also moved a heavy exercise equipment down to basement. I will use them again gladly. read more

From the initial phone call to the final clean up this company provided professional service and excellent supervision for my job. I had a lot of material to be hauled away. The items were in the back yard and the basement. The crew arrived on time and got to work immediately. I never saw anyone on the team not pulling their weight. I had a very good experience and letting go of all those useless things feels great! read more

The team that came was extremely professional during the appointment making process, showed up on time, wore masks, and were very considerate and careful removing a very large fish tank from our home and other items. Highly recommend this team! read more

Great service...communication was great as were the team who came out to help move and get rid of a bunch of items for me. Give them a call if you need a bunch of junk taken away at a reasonable price read more

I spoke with Bruce and he gave me a very reasonable quote for some old office junk. When the two men arrived they were on time and got straight to work with no problem. I would definitely use Junk Shuttle in the future and I will spread the word about Bruce and his team. Thanks Junk Shuttle! read more

Bruce and Tim did a great job removing an old broken sofa from my home. They were careful, efficient and very friendly. Highly-recommended! read more

Bruce and Tim were fantastic both times they came out to remove junk for us! They were extremely professional and friendly, and they got the jobs done very quickly! I would highly recommend them to anyone looking to get anything hauled away! Awesome stuff! read more

Junk Shuttle was fast, efficient and affordable! I was really impressed with their service and would recommend them to anyone who needs junk removal services! read more

The Junk Shuttle guys arrived on time, were cheerful, professional, and great to work with. In spite of problems with my street being blocked due to unexpected street repairs, they were flexible in moving their truck to a spot where they could load my stuff. The room with junk was on the second floor and included a queen size bed that all had to go down stairs to street level. The price was amazingly reasonable in my opinion. A room full of junk is now a room full of empty. I'm a very happy customer and plan on using their services again to remove yard waste and other items. I highly recommend them if you need junk removed in the Richmond area. read more

Junk Shuttle is amazing! As a professional organizer who works in a wide variety of settings, they are my go-to resource whether it is for moving a few pieces of fine furniture or removing truckloads of extreme clutter. They provide exceptional customer service at a very reasonable rate and are compassionate, trustworthy, reliable, and friendly. They also go the extra mile to keep items out of the landfill and get them where they can be reused or recycled. I highly recommend Junk Shuttle! read more

Awesome company! I received a quote within an hour and got my couches picked up that same afternoon! I will defiantly be using Junk Shuttle again! Thank you again! read more

Tim and his guys are flat out awesome. They were at my apartment in a timely fashion to pick up the items I needed disposed off. Tim (i.e. the owner) is very nice and easy to talk to. The price I was quoted prior to their arrival was exactly what I paid them. No unwanted surprises what so ever. Tim and his crew are really professionals and are very good at what they do. I most certainly will give this company a call again if I need their services. read more

I will most definitely be calling Junk Shuttle in the future, absolutely recommend them. Tim was super helpful, the rates are awesome and everything was hauled away as promised. The whole process could not have gone more smoothly. read more

At one of the worst times in my family's life, the death of a parent, the Junk Shuttle guys did an outstanding job, cleaning out the apartment, picking up furniture that had been stored in another town, distributing and unloading half of the goods we were saving to a storage unit, and driving to my location and unloading the other half of the stuff being kept to my apartment on the 3rd floor. Then what was left, they disposed of. This was the second time we used them, 1 1/2 years earlier they had done the same thing to the condo she had been living in for 25 years, even took up all the old carpeting and padding and took it away. They couldn't have been kinder, nicer, efficient, friendly, and generous.in spirit. One of the trustees observed how reasonable they were in pricing. Strongly recommend Bruce and Tim. read more

I called a couple other Junk businesses and Junk Shuttle gave me the best rate. They arrived early (which was great) and very professional and personable. Tim and Eric did a perfect job carrying an old entertainment center and storage cabinet. They were efficient and very careful. No scratches on our hard wood floors or railings. I highly recommend this company! read more

The Junk Shuttle team did a terrific job. We had an unfortunate situation where we had to empty a loved ones home. They arrived on time, were very considerate, and swept and cleaned up where I never expected them to. Their quote was spot on, and they worked in such a great way. Very happy that they are the team that we hired to carry out this difficult job. You will not be disappointed if you hire them. Thanks for the fantastic work that you did! read more

Awesome job. Removed my couch with no fuss. They were on time and very friendly. Tim and Amanda were the best!