Tim and his crew are lifesavers! They are truly amazing! Four years ago, they helped me downsize…read morewhen I moved from a 3-bedroom home to a 2-bedroom apartment. And now, in August 2024, they helped me again as I moved out-of-state to be closer to family. I trust Junk Shuttle completely. They go above and beyond in customer service to show they care. My belongings were packed and handled with care. Nothing was broken. Everything arrived in the same (or better) condition as I left it. The price is fair and the value of their service is immeasurable. They are good people. They are friendly and respectful. They care about their customers. Moving is stressful and even emotional at times. I'm not sure I could have made it without someone I trusted. I am so grateful for their help. Tim and his company Junk Shuttle are the best.

We had a yard sale at our church. Unsalable goods and furniture filled the front yard. Junk Shuttle…read morecame and loaded it all up within a half hour and carted everything away for a reasonable price. Very impressive!

I had a great experience with Elias. I made an appointment online for some junk removal and moving…read morefurniture. I received an email confirmation and no spam messages or calls. Elias and another worker showed up exactly on time later that same week. He gave me a quote and completed the work immediately; it took less than 30 minutes. Very reasonable pricing, extremely professional, and a job well done. I wish I had used this company sooner!

Reacted quickly to my inquiry to set up appointment. The owner arrived on time for appointment and…read morequoted a very reasonable price. He scheduled junk removal the next day and again on time. They quickly removed all items including heavy dresser,large sofa and recliner. It was a full trailer load topped off with mattress and springs. I would rate them as a 10 in all areas plus highly recommend them! Local family owned business and I greatly appreciate their work!

We found ourselves in a heartbreaking, high-stress situation and needed help--fast. My grandmother,…read morewho suffers from dementia, had hoarded her home for years. We had to clear it out quickly to sell it in order to cover her skyrocketing long-term care costs. On top of that, there was a second property that had been completely destroyed by a man who took advantage of my grandparents, then dragged us through a nasty court eviction. He had threatened my family every time we went near the home, and the condition he left it in was beyond awful. Enter Luis and Junk Squad RVA. From the first call, Luis handled our situation with compassion, professionalism, and a level of integrity that is rare to find in any industry. He listened. He understood. He didn't flinch when I told him the whole story--including the safety concerns--and he still took the job without hesitation. He gave me a fair quote, and even offered to match or beat lower offers. Then--after I had already accepted--he went ahead and dropped the cost a bit further. That alone was generous. But what followed truly blew me away. Luis stayed in constant communication. I received updates, pictures, and calls throughout every phase of the cleanouts. He and his team not only cleared the homes--they transformed them. They uncovered beautiful hardwood floors under the old, smelly carpets and removed every inch of it. He recommended a cleaning company for the deep clean--and when he wasn't satisfied with their work, he personally cleaned the parts that were missed. Who does that? Thanks to Luis, both homes look like completely different houses. They are now ready to sell for top dollar--and that means my grandmother can continue to receive the care she so desperately needs. Luis, you are not just a business owner. You are a man of integrity, heart, and action. You turned one of the most painful experiences of our lives into something hopeful. You treated my family like it was your own. To anyone reading this: if you need junk removal, hoarder cleanouts, or anything in between--stop your search and call Junk Squad RVA. You will not find anyone better in this business or any other for that matter.

Exceptional service from start to finish! I recently had the misfortune of dealing with my dock…read morethat was blown over from recent storm. I reached out to this business for assistance since they had so many great reviews. From the initial contact to the completion of the job, their professionalism and efficiency were truly commendable. They promptly cleared away the debris, leaving my pond looking pristine. Courteous and skilled, they exceeded my expectations. I highly recommend Junk Squad services for anyone in need of top-notch junk removal. Five stars for an outstanding job!

I had never used this kind of service before. Arif was responsive, efficient and professional. We…read morewere moving, and needed furniture and things which were rejected by the thrift shop to be taken away fast. Arif sorted our items for junk or giving away to a place he thought would take them. It was a pleasure to deal with him and his helper. I recommend them wholeheartedly.

I had an old Honda Accord with heavy water damage and fire exposure. It was also missing seats, the…read morefloorboard, and the headliner. As of last week, there was also a massive hole in the windshield from a fallen tree branch. This vehicle had become an emotional burden, and I requested Roscoe's please take it away from me -- no matter the offer. Roscoe's responded to my request within a day, and they were very flexible in finding a pickup time that corresponded with my schedule (I even had to rain check twice). On the day of pickup, a very friendly and skilled driver named Rusty helped me to remove the stuck-on license plates and guided me through all the paperwork. I now have $300 in my pocket and a beautiful, Accord-sized open space in my driveway. He was incredibly helpful, was very careful not to damage anything in or around the driveway with his truck, and provided delightful conversation the entire time. I would recommend Roscoe's to anyone looking to get rid of a car ASAP for a very fair cash offer. I also hope that Roscoe's knows what an incredible employee they have in Rusty!

Amazing service and quick response. Sam came by, priced the job, and mobilized all within an hour…read more I was impressed with his speed and precision. They cleaned all debris and I heard him directing the crew to "leave it better than we found it". I'd recommend this service 10 out of 10 times. Thank you!

My family and I had to downsize our townhouse and have items moved to TWO different locations. The…read moreteam came, gave us a more than fair estimate and took great care of our property. I have recommended them to many of my colleagues and all of them have raved about the service. When I decide to downsize, they will be my choice!

I recently moved into a senior community after losing my wife. We had a beautiful family home and I…read moredidn't realize how much we had immense over the years. Luckily these guys were here to help with this overwhelming experience. Thanks tremendously guys.

Briggs and his crew helped me move from a house to a 1 bedroom apartment. They were highly…read moreprofessional and cooperative when we were coordinating tricky logistics His rates are extremely competitive. I cannot see myself using the big name movers who quoted me for 2-3x more than Briggs. My family is looking forward to using his services for upcoming moves

Brandon (B. Briggs) gave us a quote and that's what it cost. He was very pleasant to deal with and…read moredid a great job. Quick and easy. I will definitely use this company if I need more junk hauled away. I don't think you can go wrong with Brandon.

Shamuan and Jimmy were absolutely amazing. They were extremely professional, very accommodating and…read morethey worked at lightening speed! They did whatever we asked and we had no issues. They were on time and efficient. I would absolutely use them again! Very respectful and helpful.

They were efficient and friendly. Got the whole move done in less than 4 hours, which is exactly…read morewhat I needed. I was also struggling financially at the time and they worked with me, so that was so wonderful of them.