I just had my oil changed by Z Auto Service and I must say, they are so friendly and helpful. I had great impression that they cared about you and your vehicle. I will go back and have them take care of cars. Because they care are not like these other big shops which you are just a number to them. read more

Super friendly caring people. Reasonable priced repairs. Will be back for sure. Support local small business. This is what auto repair should be. read more

Exceptional service and transparent pricing. I came in with my older model Mercedes for an oil change and general checkup; I was not disappointed and was actually impressed with their pleasant atmosphere and everyone seemed to enjoy and appreciate their work and their customers. I'll definitely recommend this business to anyone and everyone. Thank you. Yes, I'll probably return for the serpentine replacement as suggested once I receive the estimate. . See you soon read more

They did a pre-purchase inspection for us on a private sale vehicle. They communicated extremely well, and the report was also very thorough. They walked me through the highlights of the report, and also gave a general impression of the quality of the car. Buying a used car can be stressful, but they helped us feel very comfortable. read more

Honest, friendly, and free rides home! Very affordable, so happy I found them. Thank you!,

Finding Z Auto Service has been such a gift! Both times I've taken my car in for work, I've been stunned at the level of professionalism, honesty, and kindness shown by everyone working there. I have been to mechanics all across the country, and these have been hands down the best experiences I've ever had. As a young disabled woman, it is an absolute game-changer to not have to worry about whether I'm being taken advantage of over-charged. Z Auto will tell you what repairs need to take priority, which fixes are less urgent, and any services that are just optional. Everything is explained clearly, regardless of your level of automotive knowledge, and work is completed quickly. This is a fantastic family-owned business with amazing staff and phenomenal customer service. I HIGHLY recommend them! :) read more

First, the pros. They cleaned my car out without me asking which was nice & the manager Christian was a friendly person. They also were nice enough to call me back to install some fender clips that they forgot to put back on. Now, the cons. I needed to get a tensioner belt & assembly replaced because it made the car unable to be driven. I found out later that they charged me double what Brakes Plus would have for the same exact service. I also had them do a full inspection & come to find out that they wanted to charge me to replace a windshield washer hose which they said was cracked but it really wasn't. The bottom of the tank is cracked as I suspected initially. They also wanted to charge me more than double what Brakes Plus did to get my brakes & rotors replaced. I got Brakes Plus to remachine the rotors which is an option I was not given at this shop. This place is insanely overpriced. When I mentioned that I should have gone to Brakes Plus to begin with, Christian began to explain their 3 year warranty, guarantee, & certified techs, & then insulted the abilities of people working at Brakes Plus. Also when I was called back to get the clips back on, I felt really bad negative hateful energy from the secretary at the front desk. The blonde, I think her name is Amber. She didn't do a bad job, but it's weird when someone is pissed off at you for asking questions & covering your ass. She very much did not like the fact that I wasn't going to let them do my brakes & was shaking her head like I was choosing danger over safety. The car was completely fine driving it to Brakes Plus 9 minutes away. I understand they like to treat their services as a premium product. But here's a sales tip, don't try to sell a premium product to people who don't want it. Especially when most people come in & feel like their kind of stuck having to get service done in order to have a vehicle. I should called a tow truck for the car & had Brakes Plus do all the work. Luckily I only lost about $350.00 on that repair. THERE IS A REASON THEY DON'T LIST ANY TYPE OF PRICING OR PRICING STRUCTURE ON THEIR WEBSITE! read more

I highly recommend Z Auto service. They are honest with great communication. I can to them after some trouble with another mechanic and Z Auto Service took my experience into consideration and did what they could to remedy what was going on with the car. The big difference between them and the other mechanic was communication and clarity. Thank you Z Auto Service for taking care of my vehicle. read more

They were able to get me in right away! Found the problem super easy and got my car back to me the same day. Prices were fair! Love this place, will be coming back. read more

The GREATEST Auto shop around!!! Absolutely recommend taking your vehicle here. If you are looking for honest mechanics, amazing service, timely fixes and complete customer care...look no further. This shop goes above and beyond for their customers. I received a quote for all recommend maintenance before any work was completed, and I was able to select which issues to address and which ones could wait for a future visit. So there was no surprises when I picked up my vehicle and no added pressure to complete unneeded maintenance. The sales team was so kind to me and explained the maintenance several times and in a few different ways until I understood completely. Which made selecting the maintenance to complete so much easier. This shop also has great options for loaner vehicles, which really takes a ton of stress off the whole situation. I will only take my vehicle to this shop now! They are amazing, kind, honest and truly great humans. Thank you for helping me in my time of need and extremely stressful car situation! read more

Great work! Quick and clear description of the work needed, no pushy upsell. Took my car in for an electrical issue, they fixed it and provided photo evidence of a few other items to consider. They were great to work with and were not condescending when I described the problem and my concerns. This'll be my new mechanic from now on! Also you can see them from the Oxford light rail station, so it's an easy drop-off. read more

Amazing service, very reasonably priced compared to other shops. this shop cares about what they do. When I got there with my wife's car someone was immediately looking at what the issue was. They put in extra time after hours so my wife could get her car out to go on a trip that evening. This shops then proceeds to send us a hand written thank you note for choosing their service. We will continue going back to this local family run auto shop! read more

I do not recommend. I came to this mechanic after looking at the amazing reviews to get my 2020 dodge journey AC replaced. Another reason was because my car uses a specific type of Freon machine 1234yf. This auto body shop happened to have this so I scheduled an appointment. I dropped my car off at 7:30am Monday morning 6/17/2024 to run a diagnostic for $88.00. At 12:37pm I received a text with a link that showed me a list of stuff that was wrong with my vehicle. I agreed to get my AC compressor replaced, an oil change, and a new Sway bar for total of $1,861.55. I left my car over night and next day my car was ready for pickup at 2:24pm. I was under the impression I was getting a new AC compressor not a previously manufactured one. I picked up my car up around 4:30pm and within 30 minutes my car started to make a noise coming from the compressor. I returned immediately with my vehicle questioning what the noise was and they said I wouldn't be able to return the car until the morning, which I did at 7:30am June 19th. They inspected it for about 15 minutes and I was told it actually was the AC compressor (previously manufactured) that was not a brand new one and they would have to order a brand new one. They also said that their loaner wouldn't be available until Wednesday June 26th at 10:30am. So I waited the week with my car making a horrible noise. I dropped my car off and was told repairs would be done Friday the 28th in the afternoon. They texted "dodge is ready for pickup" at 3:43pm then texted again "Disregard , need to check the cabin filter. I'll text you shortly" at 3:46pm. I was given another link saying I need to remove & replace my engine coolant thermostat housing but that my AC compressor was all fixed. I agreed to get the thermostat replaced and left my car there over the weekend. Monday morning on July 1st I texted asking for an update on my vehicle and was told it was going to be done mid afternoon. It was ready at 3:30pm. I picked up vehicle up & paid another $314.00. The car was running fine but on July 10th the car starts to overheat but only when we are at stoplights or the car is parked & still on. We couldn't use the AC because it would make it overheat faster. We ruled out it was the thermostat AGAIN. So after going back twice for the AC compressor and now the thermostat twice I do not recommend this mechanic shop. They do not throughly inspect the vehicle and the job they do before returning the vehicle to its owner. I spent $2,200.00 on the AC compressor, the sway bar, & thermostat. They did refund me, on July 16th after a month of having to go back & forth, for the thermostat but I did not want a refund I wanted my vehicle fixed. I cannot even use my AC now that I originally went in for. I am leaving this review to prevent another customer of having to experiencing the lack of care and inconsistency that this shop has provided not only me but my family also. read more

I highly recommend! They quoted me a fair price for my resurfaced rotors! They were quick, fast and friendly. I will Be back and they have gained a new customer! Thank you!! read more

These guys are THE BEST! They always take the time to explain things to me and let me decide what is best rather than doing whatever they want and nickel and diming me. I've been taking my car to them for 2 years and they've been so accommodating, from the time when my last engine died to my warranty company wanting to pull a fast one on me, they've helped me research into solutions. Z's wife J, is an absolute sweetheart and Troy who works the front desk now is so nice, on top of things, and helpful. I've never felt taken advantage of and feel their prices are fair, and that means a lot as I am a young single female with little knowledge of cars. I will continue to use Z Auto for routine needs and beyond Thanks guys! read more

If you want a totally honest and reliable auto repair shop, this is the place to go! We took our vehicle in and told them that we wanted it to be fixed and that we knew it would cost a lot. Jelena called me to tell me all of the things wrong with the vehicle and that it probably would not be worth the money to repair it. I appreciate that they are so honest and would tell me the hard truth. They could have just starting working on it and charged thousands of dollars. We had another vehicle repaired at A Auto Service, and they did a terrific job in a short amount of time. Always call to let you know what is happening and when the job will be finished. Thank you to Z and all of their staff! They treat you like family! read more

Having gone to a few shops around Englewood this is by far one of the most efficient, friendliest, and fair establishments I have ever been to. They do the work that needs to be done at a fair price, offer accurate quotes up front, and get the work done within the promised timeframe. They do not waste your time fixing unnecessary components either, rather they actually do what is best for your car and are thorough to top it all off. I highly recommend Z's Auto and am grateful for their excellent work. read more

The husband and wife duo were great. Very reasonable prices, great work, detailed analysis and layman explanations. They only suggested work if it was absolutely preventative or necessary. Honesty, transparency and quality were huge reasons why they deserve 5 stars. Would def recommend for any issues your vehicle might have. read more

Took my car in because the breaks seemed to be going. They checked the breaks, told me they couldn't get the necessary parts for couple of weeks and then charged me $45 bucks to get my car back. Total Slime-Balls. STAY AWAY!!!!!!!! read more

Z Auto is an outstanding car mechanic shop. As soon as you walk in you'll be greeted and treated like family. They go above and beyond when they fully diagnose your car for problems. They are very honest people that aren't trying to make a quick buck off of you, and help you find the best option, not to mention there prices are very good compared to other car shops. Everyone there is very informative on what they are doing and overall takes very good care of you're car. I've had many problems with my Ford Escape over the past few months and the car is working like brand new after all the maintenance i've gotten done by them. I will always recommend and come here with any future problems because of how reliable these people are! I even brought in my Honda the other day because I dropped a wrench in the engine bay while changing the battery and they fished it out for me in 5 minutes no charge, these people are amazing and deserve the 5 stars! read more

I was referred to Z's Auto Service by an employee from O'Rileys. My car was packed and I had left Brighton, Co to move to Phx, AZ when we realized we would need a new battery. We stopped at O'Rileys got it replaced and also had the starter and alternator checked. We were told by the employee at O'Rileys that the alternator was bad and went to Z's to get it replaced. The lady at the front desk was so kind and patient and they knew we needed to get on the road right away. The car was tested and it ended up that the alternator was working just fine. I'm grateful that they were honest. I will refer anyone to them because of their wonderful customer service, patience and honesty. Thank you Z Auto Service!!! read more

I strongly recommend Z Auto. In the past, I have never felt entirely comfortable with previous mechanics - car stuff always felt super daunting. Zs has changed my perspective. From day one they have been kind, thorough experts who truly care about me and my car. I can not tell you how refreshing it is to know that I finally have car people I can trust! They are honest and are true subject matter experts. I was recommended to them by a friend. And now, I tell anyone and everyone to give them a car. I even convinced my boyfriend to bring in his Tacoma for some major work. read more

I liked that they gave a full diagnoses of the vehicle. The repairs I chose to make were done well and reasonably priced. Will be back.

Found the perfect place for my auto maintence needs. Walking distance from home, quick, great service & honest people. They updated me with things to replace or change in the future but they definitely werent trying to empty my wallet. read more

I came in for routine oil change and the staff of Z Auto service were kind, fast and efficient. They also did the work for a very reasonable price. As a low income student I appreciate their low cost, no run around, hassle free, speedy service. read more

I'm really glad to have found Z Auto Service. I needed a pretty significant repair, and my car was unsafe to drive without it. This shop fit me into their schedule very quickly, and they provided me with various options to keep the cost of the repair as reasonable as possible. They advised me on what repairs needed to be done asap and what could wait for later. J, in the office, is so kind and really easy to work with. She made sure I had all of the information I needed to make decisions on the repairs, and she ensured there were no bad surprises (on pricing or timing) along the way. I've felt uneasy with most mechanics I've used in the past, but this team treats customers fairly and with transparency. I'm beyond pleased with the service I received here! read more

This place was amazing. I called to see if they could get my car in last minute for brakes and they took good care of me. The owners are fair, honest and knowledgeable and their prices are more than reasonable. I will absolutely be bringing my car back to them. read more

This place was referred to me by a friend who uses them for all her car needs. My experience with them was wonderful. They are great communicators, reliable, honest and so easy to work with. I will definitely be bringing my car here for all things big and small. read more

I had a good experience and will make this my go to auto shop. I had a problem with brakes on my older Honda model. They got me in immediately, diagnosed the problem, made affordable recommendations and fixed it same day. I did not have an appointment. Good people, knowledgeable, affordable. They also gave me recommendations for what is also needed outside of the brake situation but no pressure to do it that day. So I am informed of what I will need to do in the future to keep the car running in good condition. Pleasant and personable. read more

Amazing service. Solid, fast for fair price. Z worked on my 1995 Volvo 850 twice, and I was always extremely happy. AAA towing guy called me at 11:00 am he is on the way to the shop, and same day my car was fixed(starter). Next time with steering problems I didn t even have to go home, done in 20 minutes. I recommend this service to everyone!!! read more

Troy is amazing with communicating what was going on with my car. The whole place was very honest and caring about the needs of my car. I know my car needed some work done to it and it is nice to find a place that I can trust to do it. I have had an oil leak for over a year now and the last two places to fix it I do not trust and it was great how Troy and Z were very thorough to make sure my problem was fixed correctly but not costing an arm and a leg. I will be back and hope to continue to use them for all my car needs and repairs. This place is honest and fair, so hard to find these days. read more

great service! great price... I am very happy with Mr Z and his shop!!!

I have the worst luck when it comes to finding a reliable mechanic until now. I found Z Auto Service on yelp and decided to give them a try. Everything about them is Awesome!! They're friendly reliable and honest. I brought my car in thinking I needed an alignment rather just do it and charge me for it. They explained it wasn't needed and that the tires just needed to be rotated. If you haven't already, give them a try. You won't regret it. read more

Great mechanic and service! Very professional, honest and transparent on the work being done. Highly recommend.

Z Auto Service took over this location from Mr. Rick Mathis, who retired. They continue to provide honest, quality service, and have worked on my auto and even replaced springs on my trailer. Z does an excellent, thorough and professional job and I highly recommend this shop for anyone seeking an honest and capable mechanic. Always on time with appointments, too! read more

I found myself in a pickle a three weeks ago with my long time car. I needed to tow my car that wouldn't start or would immediately overheat if started to a shop and I had no idea where to go. It was about 530pm in a week night and being newer to the area without a known local auto shop I frantically called Z because they were closely located to see if they had time to take a look at my car. They were so welcoming and started looking at it first thing the very next day. They were so up front and knowledgeable, and ran any recommendation and cost by me before doing any work. Troy is great at explaining the mechanics of what was going on with my car and even sent educational videos to back up their recommendations. I'm a visual person so those videos were great for me! I wasn't quiet ready to take on a new car payment but I also didn't want to pour a ton of money into this car. In my opinion their rates were beyond reasonable, especially considering the quality work they did, and thanks to Z's I'm back on the road in my current car! They even followed up with me last week to make sure everything was still running smooth. So happy to have found my new go to neighborhood auto shop! read more

I had my car worked on by another company. They replaced out my rotors and pads that had been grinding. After a test drive they said my brakes were spongy (which they had never been before ). They said they found air in the line and that they bled it off. I took the car home but noticed some sponginess in the brakes. I waited and checked the fluid and it never got better so took it back to the company I had the work done at. I had to sit for 45 min for them to even look at it 45 min to check it and they come back saying the master cylinder was bad. I looked on a hyundai website and it states this is not a common failure in this vehicle. I ask for the cost and it takes the man 1 hour to give me a price. Which was $500. I took my car from them because I knew something was weird. They tell me it isn't really safe and to drive carefully. My parents and close friends had taken their vehicles to Rick's. He looked at my vehicle when going to bleed the brakes he noted there were no tool marks to show the previous company had bleed them. He checks the line on the front right and sees that it is dry . He calls me to let me know the master cylinder is bad I ask him to repair it. His price quota being $175 less then the other company. He called a dealership for the part and they also say this is not a problem they usually have on my car. By the next morning he gets the part and repairs my car by 9am. Much quicker then was stated even by the other company. When I arrive he states that the other company had not bled the brakes, and had most likely test drove the vehicle not having bled the brakes which had made the master cylinder fail. That they should have never released the car in the first place the first time. I asked if he could sign the paper to say what he had found and he said he would be more then happy to talk to them about what he found. He was fair with price on the part and his labor also. I would recommend to anyone who wants a fair and reasonable mechanic. He won't be taking credit cards starting in Oct, due to rising charges and doesn't want to up his rates for the credit card companies to keep prices reasonable and I applaud that. Thank you Rick for the great service. read more