This was my first time here, and unfortunately I left very disappointed. I showed the stylist a…read morephoto from their own Instagram and specifically asked for a layered haircut similar to the photo. I have had layered haircuts at other salons before, so I know what a layered haircut should look like. I kept explaining what I wanted, but the stylist kept telling me that he was giving me layers when the result clearly did not look like the layered style I showed him. It felt more like a bang trim with my hair cut shorter. I was also very uncomfortable because the stylist had a very strong cigarette/smoke smell on his breath during the service, which made the experience unpleasant. If the stylist couldn't achieve the style I requested, I would have preferred him to be honest and explain that before cutting my hair shorter. As a first-time customer, I left feeling very upset and disappointed.

PERFECTION. Needed a…read moresalon close to home (I typically.. get my hair cut and colored overseas) so I saw reviews on this place close to my house. I sent in a request on Yelp and they asked that I text/call a number. After some interactions through text, a picture of what I wanted, and instructions that I wanted a 1" trim from the bottom length and a relayer, I scheduled my appointment a few days later. This spot is VERY Chinese. Lots of banter in the language but I liked the energy it gave. A little bit of a language barrier but I tried to keep it short and brief, and we "communicated" through photos of what I wanted, and what he could do. Almost all the chairs were full. I brought my son with me and everyone was nice to him (-: He was able to sit on a chair and wait for me while I had my hair done. Ming gave me exactly what I wanted. Basically a refresh. They were able to shampoo and rinse my hair, I was put in the chair, Ming and I had an exchange, and he went to work with precision and expertise. QUICKLY may I add.. I found my local salon. I'll have to try color at some point. THANK YOU MING!

I love this place. Anna is great. Always get a nice haircut…read moreand a small beard trim. Was hard for me to find a barber. Great service, great prices and overall great haircut Thank you Anna

Anna got me in quick and did what I asked for and even squeezed my mom in for a quick cut. She did…read morea great job and was super sweet.

First time ever going to a salon and decided to get a perm today !! Staff were super friendly…read more Would recommend! Jessi and zaran was super fun to talk to!

Hi Jessi, I don't…read moreneed a refund if you feel you did your best, as work should be paid for. What is unacceptable is that you dismissed this damage as a "minor error" instead of taking real accountability. This wasn't just a bad haircut--it wiped out 16 months of effort I put into growing my hair. You claimed that based on your 20 years of experience, you couldn't cover extension costs because they're a personal expense. But do you really think I wanted to deal with high-maintenance, expensive extensions and live with them for at least the next two years? You caused me so much distress, yet you're only focused on the expenses you don't want to pay right now. That shows a complete lack of professional ethics. If you had taken true responsibility and made a serious effort to make things right, I wouldn't be this angry. To be clear, this isn't just a standard complaint about bad service for a paid haircut. You forced an absolute nightmare of a result onto me, and I hope you don't walk away thinking a simple refund settles it.

Getting my once a month fix ! Always great with Peggy! Lots…read moreof laughter, feeling pretty when I leave!

If I could give Peggy at Level 5 Salon more than five stars, I would! She handled my transition to…read moregray, and to call the results "phenomenal" is an absolute understatement. This wasn't just a standard gray blend--it is genuinely artistic and stunning. I can honestly say I get more compliments on my hair now than I ever did before. Beyond the color, Peggy nailed my cut and styles it perfectly every single time. I am completely in love with my hair. If you are considering going gray or need a brilliant stylist, go see Peggy!

For the price of my haircut, I think this place is pretty good. Haven't heard a place that is this…read moreaffordable in a while. By all means this place isn't fancy nor does it have all the latest hair tech, but perhaps it is old fashion but it seems like it is a local favorite and alot of ppl just drop by for a quick trim and/or haircut. I walked in (I called before hand to make an appt and they said for haircut they like walk ins) and waited for 5 mins. Hong was available and the haircut was simple and fast- 20 mins. She gave me layers and trimmed my hair accordingly. So far I like the haircut but wish she trimmed my hair more so it's lighter. All and all, good price for a quick haircut!

Save your $20. Do not come here…read more I repeatedly told them I only wanted a trim. Less than 2 inches. They acknowledged and agreed. Over the course of the appointment they kept cutting more and more very quickly without asking. By the end they had layered it and cut more than 4 inches off. I had to spend more money to get it fixed elsewhere. They are the closest thing to hair rapists I've ever experienced.

I've been going to Nancy since summer of 2021. When I first went to her, I have to say, I've been…read morehaving a difficult time with my hair. After about 6 months after my first haircut with her, and the tips she's provided, my hair is low key thriving! Let's start off with location... She's located downtown Hayward off B Street. Although, parking kinda sucks, and it is the Main Street with so many cars, her place is so cute! Inside her place, there plenty of seating, and a lot of chairs available. For the most part, whenever I go see her, I'm probably the only other client inside - just incase you guys get nervous for Covid reasons. Nancy is so welcoming. She starts off asking you what you want to do with your hair, and she observes and starts framing your face to see if you would like it and gives out suggestions as needed. Then she washes your hair, and then she begins the cut. She's so knowledgable in the industry. She given me helpful advice on how to maintain my hair. For reference, I've always had to wash my hair daily because it's always getting so oily. So she's given me tips on how to prevent it. And after 6 months of following tips, and seeing what works for me, my hair is fuller, healthier, and thriving as I've mentioned. She also sells products in house just in case you want to obtain professional items. I highly recommend her. You won't regret it.

She's a good boost for your ego and is great on your wallet…read more She also does private bookings for events. Just ask! If ya didn't know.. now ya know :)

Mike cuts my husband's hair. He is really happy with him. Overall friendly vibe. All the other…read morehairstylists are great too.

I came in on a whim since I've been looking for a new place. My previous go-to became too pricey…read morefor what it was. When I checked in, they told me to come 40 minutes later as there were 3 people ahead of me. Made sense and I realized I should have called beforehand! I went for a quick workout and they were ready to take me at 2pm. The ladies were very nice and the person who cut my hair happened to speak cantonese so she gave me good tips on haircare and told me that my hair is so wavy that it won't stay straight despite her straightening several times. I told her what I wanted and she followed it to a tee and my haircut is so well done! For straightening hair and doing layers, it's $35 + tip. I think I found my new place to get my haircuts.

I've been seeing Sokonthy for years and am so grateful for her! She's sweet, really listens and…read moregives me great haircuts. I love the volume she gives me on top without the poof on the bottom, and my hair grows out beautifully. Thank you, Sunshine Salon!

Lana from Sephora moved over here so I followed. Same great brow service just in Castro Valley at…read morea salon. Parking is tricky so park off street or across the street.

I had the most pleasant experience from start to end with Lacquer Studios. Specifically, with Lulu…read more Booking Lulu was extra professional. When I reached out she asked me what I wanted to do and was able to give me pricing and a breakdown of everything from the beginning. Her transparency made the booking process really simple and I was so comfortable. I received a cal invite and text message that my appointment was coming up. While small, this still left a great impression Stylist Lulu was absolutely amazing and wonderful. I had ALOT of trauma with my hair. I expressed this to Lulu during my booking and she was extremely kind--especially with my almost cold feet. As she worked on my hair she walked me through each and every step. When it came to cutting she let me see and feel where she'd be cutting and didn't deviate from the plan. When the coloring began she patiently explained what she was doing, and checked in on how far up the color would go, etc. She was professional and experienced and had great command of her trade. She was easy going and fun to talk to and It made the experience that much better. Results My cut and color came out BEAUTIFULLY!! I've gotten so many compliments. Seriously, Lulu is so great!! Shop The shop was easy to get to with parking available. We started exactly on time and finished in the estimated time frame. All of the equipment used were clean and up to date. The station was neatly organized and the room itself was styled beautifully. The area was well lit and the chairs were actually comfortable! All in all, I had a wonderful time and went back again for touch ups. After 10 years of searching, I've finally found a salon--and stylist--that I can call "home" to. I've referred everyone I know and I can't wait to go back for my next root touch up!

I really love how easy it is to make an appointment at Lacquer Studios. As someone who would always…read morechoose texting over calling, I love that I could just set up appointment via texts. Lulu is great- super nice, friendly and professional. I came to her to get my hair colored back in March and she did a beautiful chocolate brown for me that I just loved. I have a lot of hair and we went through lots of dyes but she was super patient and detailed that my hair came out great! This is now my go-to salon! Definitely recommend.

I absolutely love my haircut and new hair color by Lyana! She is so meticulous and truly takes her…read moretime to make sure everything is just right. You can tell she really cares about her work and her clients. And her prices are amazing! They are more than 50% less than what I've seen at other salons in the area, without sacrificing quality. I'm so happy with my hair and will definitely be coming back to Lyana! Highly recommend!

This review is longgg overdue! I've been getting my hair cut and colored by Lyana for over 10…read moreyears, and I can't imagine trusting anyone else with my hair! She's a master at balayage highlights and general coloring and always knows exactly what will look best on me. I love how she takes such great care of my hair, making sure it's healthy and vibrant every time I leave the salon. She has an incredible intuition for what works for my hair type and personal style, and her attention to detail is unmatched. Every visit is not only an opportunity to look my best but an enjoyable experience as we get to catch up. I took a break from coloring my hair the past few years and decided to finally dye it again. Here's a pic of my most recent service with her: balayage highlights in ash brown! I'm in LOVE with it! Thank you Lyana!!