I love getting my brows done by Kumud!! She's the best and always gets my brows right! She's my go-to all the time + the staff there is super sweet and I always have a good experience there! read more

kumud she does really good eyebrows great great they add eye brow pomade i love ittt

The customer service at this facility is a joke. I called in to make facial appointments for my husband and I and was informed that unfortunately they cannot accommodate 2 appointments at the same time and they would have to be one after the other. Not a problem! Based on my packed Saturday schedule I decided not to make the appointments. However, the associate I spoke with was trying to work with me even though I kept saying it would not work with my schedule for that day. She then insisted that I leave my number so the manager can give me a call back and figure something out. I later receive a call from the manager who then told me the same thing the associate did...but guaranteed that both our appointments would be completed within my time frame. The appointment was for 1pm and he guaranteed I would be out by 2pm or 2:15pm at the latest. On the day of the appointment I arrived at 12:45pm to ensure we had some cushion in our schedule. My husband got started with his facial at 1pm and it was done at 1:45pm. I was never informed the facials were 45 mins long. Based on the timing the manager guaranteed me, I thought the facials were 30 mins long. At this point I have only 30 mins to get my facial done and I would be late to my next appointment. I then pushed back my next appointment in order to accommodate my 45 min facial. I'm ready for my facial to begin and I hear the associates arguing outside the room. There was some confusion as to who was going to be doing the facial. The girl that was scheduled to do my facial decided to take a lunch break and help out walk in customers which cut in to my facial time. It is now 2:08pm when she comes in to start my facial. Instead of apologizing for having to wait an additional 25 mins she starts going off about how this isn't her fault and she wasn't aware that she was doing this facial. I told her that I had an appointment for a reason and she continued arguing with me. At this point I am now going to be late to the appointment I had already rescheduled. So I decided to pay for the one facial and leave. As I'm paying the associate has the audacity to ask for tip because she claims she did a good job on my husbands facial at least. He wasn't too happy with his facial experience either. I have been a repeat customer at this location and another location of this establishment but it saddens me to say I will not be bringing my business here or at any of their other locations again. read more

I came here on Wednesday 5/12/21 and there was only one lady working in the morning. I told her I wanted to clean up my eyebrows and when I saw what she did I could not believe it. This lady over plucked the center of one of my eyebrows so much it looks ridiculous. When I showed her she said "oh I'm sorry I'm still learning"!!! I couldn't believe it. I've previously only had my brows done by Susan but since she wasn't there I had someone else do it. This person completely messed it up and I have never had my eyebrows butchered like this. If she was still being trained why was there not another expert to help teach her so she wouldn't mess up? Why would you leave an under qualified person there by themselves if they are still learning. I'm frustrated because this was my first bad experience here and it's not fair to the other qualified people who work here and to the customers who come here expecting a professional service. read more

YUVA Threading Salon - Someone over plucked my left eyebrow in the center!!! It looks horrible compared to the one on the right. - Threading Services Near Me - Tustin, California

I truly enjoy coming to this spot! I have come here twice so far, this time I came in for a facial with Kumud - she is AMAZING every single time . I got a year package with them as well, completely recommend! Also they are taking great measures to make sure everyone's safe during these uncertain times. Love it, 5 stars! read more

This review is from my mother that is no longer going to be a client at this facility. Reason I'm doing the review is because she doesn't have an account nor is great with technology none the less, How do you justify selling a package deal of 3 specific wax jobs for $280 to be paid upfront and include the "tip" in advance but the third trip for the package charge an extra $65 for what ever reason we don't know. When the jobs have been the same all three times especially paying for the package deal in advance that may I remind was pushed on my mother to purchase claiming it's a better deal in the long run. Terrible/greedy customer service. Beware of a package deal to pay upfront and charge "tip" in advance!!! read more

i have been to YUVA a handle of times, and my experience has been pretty good, except for the last time i went because the lady threaded off way too much of one eyebrow and left a dent in it. there were a few people me so maybe she felt rushed and was not careful. read more

For those ladies that get waxes, know that those are extremely painful! However, if you ever decide to stop suffering lol, I highly but highly recommend this place, but you MUST ask for Tej. I don't know how she does it, but I never feel any discomfort before and after the wax. Ladies, Tej is your technician if you want a painless wax! read more

Never wrote a comment like this ever. Waited for a couple of weeks after their service. i had a waxing session at this place. Ended up with a black scar on upperlip due to wax bruise. Also underatms became bruised too. I did chocolate wax as per their recommendation. Now I feel sorry that I trusted them. Ruined my face. And my underarms. Will never go there again. read more

I had been coming to this salon for over a year and I loved all the amazing women who worked here. They are so caring and gave great attention to detail on my eyebrows. A couple months ago they hired a new young woman who has been distasteful in every interaction I have had with her. The first time she threaded my eyebrows, they were thinner than I like so the next time I asked her to just clean them up without any shaping. She was very condescending to me and seemed offended that I asked her of that and she was very aggressive with her threading, very different than the soft relaxing threading from any of the other women. The next time I got unlucky again and she was the only worker. I had just gotten my eyelashes done and after she threaded my eyebrows when applying the aloe gel, she kept pushing down on my eyelashes? Almost like she was trying to either flatten them or pull them out when there should be no contact with my eyelashes while she's threading my eyebrows. Weird behavior. My final straw when she was alone AGAIN and I overheard her asking the woman going before me where she last got her eyebrows done and started bagging on them about how wrong they were. When it was my turn, she tried to use the same line on me until I stopped her by telling her SHE did them last time. I am so sad to have to change threading salons and hope this new hire is trained properly. read more

Had a great experience with Tej! Would definitely recommend her she was very informative, fast, and painless. Will be going again! :)

Wow she was rude as hell. First of all, don't put your services on Groupon if you're going to belittle me and ask me 150 times if I've been to this location before because let me tell you something lady, no one comes back with your attitude and poor choice in music. Second of all, don't lie to me about Groupon policies if you haven't bothered to read the fine print so that I can fact check you. Lastly, don't answer the phone and get into an argument with a client when you're still touching my face. Two stars (and that's generous): one for each eye brow I walked in and out with. That's all. P.s., don't pressure people into buying packages if you're not nice. UPDATE: dropped the number of stars from 2 to 1. I got a message from the manager "Mike" saying I can use a specific coupon due to the previously terrible service and the esthetician did not accept it and was pretty rude. She then persisted that she was amazing and we should always come back and see her. Very ridiculous customer service. Go somewhere else- plenty of esthetician around. read more

When it comes to beauty salons there are a lot of places out there. But I think we can all agree building trust with one specialist is what it ultimately comes to when deciding your go to place. It's what keeps you coming back and for me it's the venue at Yuva and their specialist Kumud M. The place is clean and there is almost never a wait time when I come in. I was referred by my sister and now I am also going to refer friends and family. They also have great deals to take advantage of once you become a regular. If you need a go to threading salon, this is the place! read more

Kumud is amazing! Whenever she's available, I make sure to go to her. She always leaves my eyebrows nicely shaped and clean. I definitely recommend this place and Kumud! read more

I came here last night to get my eyebrows threaded and instantly loved the atmosphere when I walked in. The place is very clean and the music playing was really nice as well. I do not know the name of the amazing woman who threaded my brows but she had me in the chair and out in what seemed like 5 minutes. My brows came out amazing and I am so happy with them. I have not had my brows threaded in 3-4 years due to not finding a good threading place near me. That changed last night and I will definitely be coming here again. Excellent customer service! read more

very nice service, lady's are so sweet mostly tej she does an exellent work ! highly recommend read more

DON'T COME HERE AT ALL. They don't do a good job at all take you money elsewhere. It is the second time they did this to me. First time I was whatever about it because mistakes happen. But second time that it I'm done with this place. You are better off going to a different place. read more

YUVA Threading Salon - I took an "L" on this one. Never coming here again. - Threading Services Near Me - Tustin, California

The store was cute and the worker was very friendly. Only one star off because they are now charging a fee of $2 due to COVID-19 and I wasn't aware of this, so I didn't bring cash and she charged me extra for using my debit card. I found a deal for $5 eyebrow threading off of Groupon and it was a bit of a drive for me, but it was worth it because it was cheap and I liked how my eyebrows turned out. They are also pretty clean, as she wiped down the seat before I laid down. read more

Miss Kumud is the best aesthetician that I've ever known in my entire waxing life. She is so gentle and caring and gives great attention to detail. I always come here to get my waxing and eyebrows done by her. Recommend her facials and massages as well she is the best. Mike's customer service is excellent as well. The whole team hear remembers each and every detail about their customer and makes me feel super special. Thanks you guys! Recommend this place 1000%. I am one happy customer :)) read more

YUVA Threading Salon - Ms. Kumud aesthetician - Threading Services Near Me - Tustin, California

Been coming here for the past few years and Kumud is amazing! Whenever she threads my brows, they look GREAT and last for weeks at a time. She's super personable and sweet, and I always appreciate her aloe vera massages afterwards! Thank you Kumud :) read more

I booked a full leg and under arm wax along with a Brazilian I purchased through Groupon. The wax itself was okay, I guess. It was pretty painful, but I've just been shaving since the pandemic, so maybe that effected my pain tolerance? She left several spots of hair and left wax on me. She missed one entire knee. In the room, she told me the prices and upsold me on the chocolate wax, and told me the prices for each thing with chocolate wax. I told her I had a Groupon for the Brazilian when she asked if I wanted chocolate wax for that and she said it was fine. I assumed that was because she didn't want to heat two separate waxes. I've had to change our waxes at other places because they only wanted to use one tub versus having to clean and restart with another. Here is the part that makes this a one star review. When it was finished and I was being charged, the woman at the front desk told me to cancel my Groupon and she would charge me the same. I told her I had Groupon select so I received an extra 25% off of Groupon. She did the math and then told me to cancel it after she had be show her the voucher and she wrote down the code. I told her you couldn't cancel it after viewing the voucher and she told me to try. I showed her it didn't have the option. She told me to try again and I explained that it wouldn't let me again. She then started to ring me up, I was told $65 for full leg chocolate wax and $15 for underarm. Underarm was a little more expensive than most places ($10-12) and that should have been for the upgraded wax on such a small area. She called someone on the phone and talked for 5 minutes and then told me the price was $137. It should have been $80. She said it was $21 for the underarm and an extra $15 for the Brazilian chocolate wax, plus an 18% service charge. That comes to 127. I had $25 cash for tip. We argued about the price and what I was told and agreed to before the services were performed and she said she would remove the 18% fee but I would be responsible for tip then, which I already assumed I was. We settled on $111, not including tip. The chocolate wax is just scented wax, which you can't even smell with a mask on, she told me it would be less painful. I just moved back into the area and was trying to find a new wax salon, and it looks like I'm going to have to drive back to Huntington until I can find an honest one. read more

Overpriced for what it is. Nothing special. You walk in, employees doing nothing dont even help you. They take their time. Go elsewhere! Lady didnt even do a good job threading. Missed spots, wasnt even clean. I could have done it myself read more

Only 2 ladies doing the services, the one doing eyebrow was super rude. Did even acknowledged customers I asked her a question and ignored me. read more

I usually come here to get my eyes brows and this time I wanted to fax my lower chin ONLY...OMG!!! I clearly gave instructions to wax the lower part of my chin only I even showed them where so they do the opposite my lower face was waxed and my face was bruised I woke up and it's even worse now I told the lady your being so rough and I told you not to do my face (mind you I'm treating my Achne) did they care no! She continued this was the worse experience ever!!!! read more

YUVA Threading Salon - Bruising from harsh wax - Threading Services Near Me - Tustin, California

In response to the comment from Mike. Your associate is lying or she is getting me mixed up with someone else. Like I said, I was living in a different state for several months & I don't even get my eyebrows done that often. If she or you are SO doubtful of then you can check through the sign ins of the past few months prior to when I had gone in last. . I doubt any one has my first and last name. And AGAIN the Groupon did NOT say "for 1st time customers only" it said it was for "customers who had not purchased any service at YUVA in the last 6 months". You all are either FALSE ADVERTISING or you don't even know what the fine print in your OWN coupon says. Either is unacceptable. LOL $5 can not replace good customer service Mike. I have not gone back to YUVA in about a year & am very happy. Please don't waste your time or money here people. read more

I wouldn't go here for wax services. I paid for 3 sessions for the chocolate wax. The lady told me 10 for stomach line and 15 for buttocks I was fine with that however when I get to counter it is $15 and an 18% gratuity on $50 and more..please check out my receipt and tell me how this is fair mine is $45 and the wax was already paid for previously.I am definitely not looking forward to my last wax session since I thought it was a deal turn out it's not..don't fall for it people. read more

YUVA Threading Salon - 18% gratuity for $50 or more...hhhhmmmmm?? - Threading Services Near Me - Tustin, California

Cindy did my lashes today, she did great, beautiful lashes!! I'd come here again. So easy to talk to and hispanic so rare in the industry- I'd recommend. Don't come rushed as you want your lashes done right. Also had Kumud complete chocolate wax, had a great experience, it was easy, clean and made me feel totally comfortable. I'll be back. read more

Tej did wonderful job ( facial , eyebrows, massage all the facial stuff ) she is the best she know what suits on indual person . She is sufer friendly and amazing at work Thank you tej read more

I went here because I got a groupon, but I wasn't really happy with the results. A chunk of my eyebrow is missing and they're overall uneven :/ it appears okay from a distance but not up close ugh unfortunately not coming back even though the lady was really nice. read more

Go see Kumud!! She does an amazing job when it comes to eyebrows. She is my go to person, has never messed up my eyebrows.

I wanted a facial. They advertised 49.00 for new clients but charged 65.00. For the privilege of paying more money, half way thru the facial the technician walked out. She said she would be back in 10 minutes and never came back. I had to wash off the mask and leave. I will not be going back. read more

Management: Please provide hand-held mirrors to patrons. It is easier to notice and catch hairs that were not threaded. You can't really see it in the big mirrors. Service is good. Pricing is a bit higher then other threading salons. Please expand your mask service to include haldi/turmeric mask. With that being said, Shova is the only person I will see at the salon. She is the best. Lastly, please do something to make the noise go down from the pizza place next door. The walls are really thin. And it's not professional to hear what goes on next door. read more

The ladies are really nice here and they do a great job. Although will not be coming back because they always try to upsell you and pressure you into buying a package and it makes me feel uncomfortable. Also $71 is ridiculous for a wax... I had a voucher I got gifted to me and they would not allow me to use it because it was not my first time. read more

I've been coming to Yuva for a while now and it's been a treat getting my eyebrows done with Tej. She's always welcoming, smiling and giving sound advice on how my eyebrows need self care. I've been switching people a lot prior to Tej, however, with her, I've built trust and honesty so she knows what my expectations are and what I'm comfortable with. I appreciate her a lot and I hope to continue going to her for my services read more

Shova did an excellent job on my Brazilian. She's kind, professional, is very thorough and pays close attention to detail. I currently live in the LA area, however I will stop by again when I'm back in OC! read more

I can't put into words how terrible this place is in every sense of the word. The ladies here are some of the rudest people I have ever met coupled with mediocre skills. I have been here 3 times (only due to convenience) and the last time will undoubtedly be my last. I have always been charged different prices for the same service. A $2 increase each time is something I would hardly squabble over as I would like to save myself the embarrassment. However during my last visit the lady was absolutely terrible (not to mention rude). She ended up cutting me with her thread all over my chin area. No apology, no nothing. Also, learn some customer service and stop yelling to each other in your native tounge making your customers feel like they are interrupting your personal conversation. read more

LOVE! been here 3 times and i can't remember the lady who does my eyebrows:( but she's in station#1! she's so good! she literally transformed my eyebrows. i thought my eyebrows were good before but after coming with her my eyebrows are bomb! lol. she also did my boyfriend's brows and he really likes them which is a first! i highly recommend! read more

Pretty much the worst threading I've ever gotten. Had my eyebrow & lip done. Hairs are still between my eyebrows. She took way too much off one eyebrow!? Now they're uneven. Lets just say my brows looked better before & I should have saved the money and threaded my own lip at home. Had to have her go back and clean up my lip twice because she left hair and didn't bother to double check, and I'm not even that hairy. Very poor customer service. This lady was so rude. The owner was nice. But this lady was the worst! Won't be coming back to her & she's lucky I left her a tip. I will update with her name. The lighting and the mirrors are great inside. Really bright and clean. Free eyebrow threading for new customers. Special: purchase 5 eyebrow threadings for $25.00 regularly $40.00 ***UPDATE*** Came back because I purchased the 5 eyebrow threadings and I have received much better services since my first visit. I even got an eyebrow massage without asking for it. I will be back. Open until 7:30 which I love since I tend to be running late all the time. read more

YUVA Threading Salon - Threading Services Near Me - Tustin, California

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Ok so this is going to be a bit of a "TMI" review so any men reading this, stop! Ladies, I'm talking to you. Everyone knows that getting a brazilian is a painful procedure... But its the 21st century and men expect us females to pamper and wax ourselves till our wallets and skin can't take it anymore. So before a vacation I found a groupon for a brazilian for 30$ which is a great price. Upon arrival to the salon I was greeted and asked to sign in. Two ladies were working on other clients and I only had to wait for a couple of minutes. The salon was really nice and well kept. The prices for both threading and waxing were reasonable. So far so good. The waxing experience itself was... interesting... I was taken into a very small room and told to undress from the waist down. My waxer didn't leave... I didn't really mind because I've never seen the point in leaving while I undress even though she's about to have her hands all over my naked self. I just thought it was interesting.... The wax itself hurt and she went pretty fast... but she made conversation (thank GOD) and it wasn't awkward. At the end I was talked into getting my eyebrows threaded (I needed to) and she did them very well. I will come back to YUVA most definitely. Even though it didn't have the same feel or ambiance of a nicer salon, it was affordable, had friendly staff, and it was clean. That's all you can really ask for for that price! read more

YUVA Threading Salon - Entrance! Nice aesthetic. Very clean! - Threading Services Near Me - Tustin, California

I was getting Bahn Mi sandwiches from THH and saw there's a promotion for eyebrow threading for $6 (new customer) so figure I'll go try it out. I have never done eyebrow threading before so it was quite an experience. I'm not a diligent person in upkeeping my eyebrows usually had mine waxed, which cost around $10 to $15 so seeing eyebrow threading for $6, it's like extremely sweet deal. I knew in advance that it would hurt so mentally I was prepared for it. For those who had never had eyebrow threading, the feeling is like someone using a zipper zipping up and pulling the hair out from your brow. This action doesn't really hurt on top of the brow but under the brow, it hurts quite a bit especially if you haven't upkept your brows for a while. I definitely teared up. The whole process can last about 5 to 10 minutes depending on how bushy your brows are. At the end of the session, the lady that did mine put on some gel and massage the brows. It looks pretty nice! When I went to pay, they tried to charge me $8 until I told the front desk guy it was my first time visit and I came in because I saw the promotion sign said $6 for new customer. Since I had the eyebrow threading, they tried to sell me 5 eyebrow threading sessions for $30. I'm still not sure if I liked it but they said I could put down $5 deposit to think about it if I changed my mind, just come back for the money and no question ask. The front desk guy did say that the 5 brows for $30 is pretty much good with any of the stylist. They also give you a punch card too, after 5 visits it's $1 off and after 10, you get 1 free eyebrows. I'm assuming the punch card is not limited to eyebrow threading only but for other things as well. The nice thing about this location is there's practically no wait. It probably helps too that I went around 5pm on Tuesday. I was actually surprised to see a guy there having his brows threaded while his girlfriend waited in the lobby. I always thought it was more like a woman thing but it was nice to see a guy there. So ladies, if your man has bushy brows, take him to get his brows threaded then! read more